Microsoft Teams Phone Reviews

“Boosts productivity”

Pros

Being able to send meeting invites, chat and stay connected with coworkers all in one place has been really helpful.

Cons

The only downside is that some of my coworkers don't use it to its full potential.

“fantastic chat and video meetings”

Pros

Microsoft Teams really stands out to me for its chat tools and how it lets me connect with anyone over video no matter where they are. I can also join conferences and take part in meetings with different people at the same time which makes communication very convenient.

Cons

Don't have any complaints about Microsoft Teams. The features do exactly what they're supposed to do and since I use it often with clients, it has been very reliable for me.

“organized hub”

Pros

Everything feels well structured and it includes the features needed to manage internal business communications effectively.

Cons

Its interface is fairly resource-heavy while running so it could definitely use more optimization.

“clean search”

Pros

Interface for finding people works well and calling or starting a video call is very simple.

Cons

At times, there are bugs during calls or with the status feature. Sometimes the status doesn't update properly when it changes.

“invaluable for team communication”

Pros

It's made a real difference for our team by tightening up communication and helping us get better results. After we got past the initial learning phase and understood how to use it the right way, it became an essential part of how we work.

Cons

The product itself is excellent but getting comfortable with it takes some time. The learning curve is a bit steep and a few features don't feel very flexible. It's definitely worth getting some guidance, going through the training materials and putting a plan in place before rolling it out.

“flexible editing”

Pros

Being able to edit messages even after they've been sent is really helpful and the interface feels user-friendly and simple to navigate.

Cons

Every now and then, the status doesn't switch to Available even when users are actively using the platform.

“access anywhere”

Pros

Its so good that im able to join meetings and get to documents from just about anywhere. And the mobile access makes it even more convenient when I'm away from my desk.

Cons

There is definitely a learning curve especially for people who aren't very comfortable with technology so getting started may take a bit more time for them.

“friendly interface”

Pros

Skype works really well for video calls and messaging especially when I need to stay in touch internationally.

Cons

Call quality can be a bit inconsistent at times especially during larger group calls or when the internet connection is slow. Still, it performs very well for one-on-one calls and small groups.

“reliable calls across microsoft”

Pros

A dependable video calling tool that's simple to use and fits in well with the rest of the Microsoft suite.

Cons

It could still benefit from a few extra features that other video conferencing platforms already provide.

“perfect for us”

Pros

Having this much functionality built into one platform is a big plus. At this stage, our teams can handle most of their work directly inside Teams without constantly jumping out to other tools.

Cons

Few parts of the chat functionality still feel limited and the recording experience especially for events set up through shared inboxes, isn't the best. It also really delivers the most value when you're already working as an M365 team.

“great app”

Pros

To have team chats and calls together in one place is something I really appreciate. It makes working with my team much more convenient.

Cons

I do wish Microsoft Teams offered more customization options.

“Excellent overall”

Pros

At my last job, this was something I relied on a lot and it came in really handy. It worked really well for sharing documents, running presentations and reaching out to people across the company without any hassle. The quick communication was one of the things I appreciated most.

Cons

There were times when the video and audio quality wasn't very good. Also, once too many message threads started piling up, conversations could get pretty confusing and some replies would end up getting buried or missed.

“strong interaction”

Pros

Once everything is running, it works really well. Setup is simple, the link usually works without issues and the interaction features perform better than what I've seen in some competing products.

Cons

Joining a group session can be difficult if you don't have a direct link.

“connection issues hurt the experience”

Pros

Being part of the Office suite is a plus and getting it installed is pretty simple.

Cons

Connection problems keep happening and the app performs even worse than the browser version.

“daily scheduling made easy”

Pros

This is a program I use every day at work and it helps me keep track of my appointments as well as calls coming in from the different departments.

Cons

I haven't run into any issues with this software.

“user-friendly”

Pros

Interface is extremely user-friendly and it helps our team stay connected while making it possible to hold meetings from anywhere.

Cons

Running training sessions through Teams can be a bit more time-consuming at times.

“better video backgrounds”

Pros

honestly the video call backgrounds are a nice touch.

Cons

I was expecting a lot more from a Microsoft product.

“simple to use”

Pros

It's lightweight, simple and works well for everyday use.

Cons

Disappointing to see that it's being discontinued now.

“handy office teams”

Pros

Works right away without any setup which makes it practical for both sales teams and general office use.

Cons

Finding your group can be frustrating and the chat layout doesn't adapt well to different ways teams prefer to organize conversations.

“reliable meetings”

Pros

Microsoft Teams is used by a lot of companies for setting up virtual meetings with coworkers and clients which makes it really convenient in day-to-day work. Meetings are added to the calendar automatically and the multiple reminders help make sure I never miss one.

Cons

At this point, I haven't come across anything that makes me dislike Microsoft Teams.