Microsoft Teams Phone Reviews

“friendly team communication”

Pros

Makes it really simple to stay in touch with coworkers. The interface is user-friendly and getting new employees set up is very simple.

Cons

honestly I didn't run into any issues. It was a really good app to use.

“excellent video and call recording”

Pros

The video and audio quality are outstanding and recording calls is very simple and convenient.

Cons

Ads in the free version can be annoying at times and become a bit of a headache.

“A bit frustrating”

Pros

We mainly only use it when customers send us invites since we usually prefer working with another brand. There honestly is not much I can point to as a positive because I am not really a fan of the platform but I needed to include something here.

Cons

Using it has been frustrating because it is not very user friendly and we have run into one issue after another. We kept using it for a while hoping the problems would get worked out over time but it is still difficult to manage and not very good to use.

“Works so well”

Pros

Having remote staff makes a shared platform like this really valuable because it keeps the whole team connected in one place. It feels like a professional and effective way to communicate and collaborate day to day.

Cons

The only thing to watch is the notification setup since if it isn't configured properly, it's possible to miss updates. That said, it's really more of an initial setup issue than a problem with the software itself.

“decent working”

Pros

Getting important updates from teammates happens really fast which makes it simple to stay in the loop without missing anything.

Cons

When several chats are active at the same time, the notification bubbles can start to feel a bit overwhelming.

“organized collaboration”

Pros

Everything stays well organized, from conversations and shared files to meeting notes which makes it simple to look things up later. It also connects really well with Outlook, SharePoint, OneDrive and the rest of the Microsoft ecosystem. Also, support for third-party apps, bots and automation adds a lot of flexibility and the enterprise-level security features like encryption, compliance and MFA are a big plus.

Cons

At times, the system can use a lot of device resources. Notifications from multiple teams and channels can also become overwhelming if you do not customize them properly. Offline access is somewhat limited and some features still need an internet connection to work. The interface can also feel a bit confusing for new users in certain areas.

“best options”

Pros

Communication has been very convenient and I really appreciate having choices for message length and urgency. It's also a big plus that these features are included with the 365 license.

Cons

There are still some restrictions on how many channels can be created.

“user-friendly”

Pros

Using this every day at work has been really convenient. The interface is very user friendly and it makes it simple to message my manager, mentors and other coworkers. It also includes a call feature so we can talk through the mic and even use video when needed. Overall, it's a very handy product for daily communication.

Cons

One thing I've noticed is that the visuals on the screen can look a bit blurry sometimes. That said, it's not a major problem because things are usually clear and there's also a zoom option if needed.

“access across devices”

Pros

Having everything built into one platform is a big plus. I really appreciate being able to access all my information through the web, mobile app and desktop version.

Cons

The search function still feels a bit limited in how adaptive it is. Even when it does return the right result, it doesn't show the breadcrumb trail so it's harder to locate the original file or post.

“convenient team chat”

Pros

Being able to send a quick chat instead of writing emails or making phone calls is really convenient especially for fast updates, notifications or simple questions.

Cons

Getting it set up and working properly on my phone was a bit of a hassle and the notifications didn't always come through consistently.

“nice microsoft integration”

Pros

Plenty of features and apps are available for free which makes it quite useful. It also connects really well with other Microsoft workspace products and interacting with colleagues through it feels very convenient.

Cons

At times, it comes across as overly complicated and there are too many repeated notifications for the same things across different apps and services. The biggest downside though, is the access control for channel meetings along with the non-adaptive UI.

“excellent communication”

Pros

Teams has been excellent for staying connected as a team especially with its chat and meeting features that make collaboration and day-to-day work feel very natural. The platform also comes with strong security and advanced data protection tools which gives us confidence that our information stays safe. Also, the video and audio quality in meetings is consistently high so conversations come through clearly without issues.

Cons

Honestly there has been nothing to dislike about Microsoft Teams. We have not run into any problems or challenges at all.

“flexible meetings”

Pros

It makes scheduling virtual meetings really convenient for us and it handles communication well whether we're working through Outlook or using the chat feature.

Cons

Microsoft has introduced plenty of changes to Teams over the past year or two and they haven't all been improvements. At times, it feels like new features were pushed out before being properly tested. We've especially run into stability problems when using it on Macs.

“Love it”

Pros

Can be used through the app, the web and the full desktop client and it can also be provided via Terminal Server which makes it quite flexible.

Cons

The web version still doesn't offer the complete range of features and setting up the telephony integration is fairly involved.

“excellent client compatibility”

Pros

Using it feels very simple and it works really well with my clients. The distribution quality is also very strong.

Cons

Seem a little resource-hungry at times but apart from that, it's fine.

“strong features”

Pros

Teams comes with a wide range of collaboration features, including calendars, virtual meeting tools and options for project and task reporting.

Cons

Really wish the interface felt more user-friendly. We eventually moved over to Asana because it was simpler for our employees to navigate and use every day.

“direct access to everyone”

Pros

Having direct contact with my team as well as managers and upper management has been a big plus.

Cons

I don't have any complaints or anything I dislike since it all works well for me.

“good call controls”

Pros

Calling other people with it is very simple and once I'm on a call, it's simple to manage everything without any hassle.

Cons

One issue I run into is that it sometimes logs me out and the app keeps opening on its own every time I start my laptop even when I didn't click on it.

“collaboration that really clicks”

Pros

Adding co-workers to a shared space is really simple and it makes communicating with them and sharing my work with the team very convenient.

Cons

Con is that the size limit for documents or files you can share feels a little restrictive.

“smooth teamwork across companies”

Pros

Keeping in touch with colleagues outside my company has been super simple with this. Communication feels simple and convenient.

Cons

I really haven't run into any problems with Teams though the interface could look a bit more polished.