Anonymous
Education Management, 51-100 employees
Less than a year
“powerful hub”
Pros
Teams has been incredibly useful for me and I really appreciate how customizable and multi-purpose it is. Things like calendar invites, OneDrive, meetings and more are all built into one place which makes it very convenient to use day to day. It also lets you add apps for the specific features and integrations you want which makes the platform even more flexible.
Cons
A few features could be easier to locate though. Viewing your shifts, for instance, isn't always very adaptive to find.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Martin Hurley
Marketing and Advertising, 1-10 employees
More than a year
“Great option”
Pros
There's a free version available which makes it a practical choice for personal use and small businesses.
Cons
During video calls and screen sharing, it can put a strain on system resources and slow things down.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Vinicius Lins Gesteira
Computer Software, 1-10 employees
More than a year
“works well across platforms”
Pros
Microsoft Teams is simple to set up on pretty much any operating system, including Linux which is what I use.
Cons
The mobile app doesn't perform as well as the desktop version.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
7
Functionality
7
Karen Lintott
Financial Services, 500+ employees
More than a year
“collaboration game changer”
Pros
It's completely changed the way I work with colleagues online and made collaboration much better overall.
Cons
Teams connects with a lot of apps but it can also feel like some of those integrations come with limited access to the app's full features.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Md Afiqul Islam
Information Technology and Services, 11-50 employees
More than a year
“so good”
Pros
Collaboration feels very smooth and sharing files with others works really well.
Cons
It can take longer to load on devices with lower-end configurations.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Anonymous
Consumer Goods, 500+ employees
More than a year
“teams works everywhere”
Pros
Being able to use Microsoft Teams from anywhere is a big plus, whether on the web, a tablet or a phone. It connects really well with other Microsoft apps and it's simple to use for video meetings and remote screen sharing.
Cons
Depends on having a solid internet connection and you also need a Microsoft account to use it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Cynthia Cobb
Construction, 11-50 employees
More than a year
“teams and calls work well”
Pros
Setting up teams for projects or ongoing collaboration has been really useful for keeping conversations and documents together. It also works well for online discussions and I can place phone calls to colleagues directly from the platform which is very convenient.
Cons
One part that can get overwhelming is the chat feature. Since I work in HR, I'm involved in a lot of chats with colleagues and the same people often appear across multiple conversations. Because of that, I have to pay close attention to make sure I'm sending messages in the right chat.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Léandre Lecomte
Construction, 51-100 employees
More than a year
“efficient team communication”
Pros
This is a very effective communication platform. We end up using it regularly, even when everyone is working in the same building.
Cons
The notification settings are difficult to customize properly. It would really help to have an option to subscribe or unsubscribe to specific posts within a team discussion.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
7
Sara Crump
Education Management, 500+ employees
More than a year
“helpful for team communication”
Pros
I am able to communicate with a large group of coworkers and that is the most useful part of Microsoft Teams.
Cons
In bigger group meetings, there were quite a few lag issues and at times it was hard to hear whoever was speaking.
Rating Distribution
Ease of use
5
Value for money
5
Customer Support
6
Functionality
7
Carolyn Conroy
Health, Wellness and Fitness, 11-50 employees
More than a year
“smooth meetings and scheduling”
Pros
Connecting to meetings is simple and the appointment scheduling feature is really useful.
Cons
Icons didn't look very appealing and I would have preferred to see better remote job openings more clearly displayed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Nancy Ferrara
Information Technology and Services, 11-50 employees
More than a year
“clean interface for daily calls”
Pros
Microsoft Teams has been really useful for video calls at work especially for sprints and daily meetings. The interface feels clean and simple so it's simple for everyone on the team to understand and use without much effort.
Cons
One thing that could be better is the search feature since it doesn't always feel very adaptive. I'd recommend integrating Elasticsearch to make searching more accurate and effective.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Trenton Von Yokes
Real Estate, 51-100 employees
More than a year
“smooth company-wide connectivity”
Pros
Connecting with everyone across the organization is really simple which makes communication and collaboration much better.
Cons
The only downside that comes to mind is that the application could offer more customization options.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Sergio Gómez González
Aviation & Aerospace, 500+ employees
More than a year
“reliable communication for teamwork”
Pros
Keeping in touch with teammates, clients and suppliers is very convenient with MS Teams. It makes communication feel smooth and setting up meetings or placing a quick call to another user takes very little effort.
Cons
A few features still seem poorly thought out to me. In private chat details, for instance, the "Shared" tab shows sections like "Recent," "Files," and "Links," but shared pictures are not easy to locate there. When I need to find one, I usually have to scroll back through the whole conversation which is frustrating and takes too much time.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
6
Quentin STIOT
Automotive, 500+ employees
More than a year
“reliable calls and teamwork”
Pros
Skype is a really solid communication tool. The audio and video call quality is excellent and the stream stays consistently clear. The interface is user-friendly and sharing data within a workgroup or during a conversation is simple. Also, the option to make international calls at a lower cost is a real advantage. I would definitely recommend using it.
Cons
When the internet connection is slow or unstable, conversation quality can suffer and sometimes lead to call drops. Also, the Skype mobile app tends to use quite a lot of device resources.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Anthony Salmons
Accounting, 11-50 employees
More than a year
“reliable remote work companion”
Pros
The interface is simple, the call quality is solid and features like screen sharing and recording work exactly as expected. It's been an excellent fit for remote work and I hardly ever run into problems compared with some other competing platforms.
Cons
One downside is that when files are shared through Teams, any edits can overwrite the original version unless the user downloads and saves a separate copy first.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Nico Zorn
Marketing and Advertising, 11-50 employees
More than a year
“reliable calls, messy chat channels”
Pros
Microsoft Teams works reliably for video meetings and fits well with the rest of the Microsoft ecosystem. The core video conferencing features are simple to use which makes getting started with calls pretty simple.
Cons
Chat channels feel cluttered and hard to navigate and Slack handles that part much better. There's also no real option for spontaneous meetings like Slack's Huddle feature. Another thing that really bothers me is screen sharing during video calls, you can only share a full application or your entire screen, not just a selected portion. I'd prefer to share presentation slides without showing my speaker notes.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
7
Functionality
6
Georgeta Mitric
Outsourcing/Offshoring, 500+ employees
More than a year
“smooth team connection”
Pros
Connecting it with our office suite was simple and everything integrates really well. It lets me message or call my teammates right away whenever I need to reach them.
Cons
I don't really have any complaints about this product. It works very efficiently.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abby Mauer
Information Technology and Services, 500+ employees
More than a year
“global teamwork made simple”
Pros
It made it much easier to stay in touch and collaborate with teammates in different parts of the world.
Cons
Trying to locate a specific chat or team can be frustrating when I need it quickly. The search tool doesn't do a very good job of narrowing the results.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Prasad Bhambale
Information Technology and Services, 11-50 employees
More than a year
“solid hub for remote teamwork”
Pros
Microsoft Teams brings team collaboration together in a single place which is really helpful when working remotely.
Cons
Compared with Google Meet, the interface in Microsoft Teams feels more complicated and takes a bit more effort to navigate.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
5
Megan Lovell
Information Technology and Services, 51-100 employees
More than a year
“flexible communication that delivers”
Pros
Teams makes my day-to-day work more manageable and gives me a lot of flexibility in how I communicate.
Cons
Every now and then, Teams runs into small bugs that can be annoying but they usually get fixed fairly quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10