Microsoft Teams Phone Reviews

“document sharing works well”

Pros

Sharing and saving documents is really useful and it makes it simple to give access to different people and groups when needed.

Cons

The downside is that it runs slowly, has occasional glitches and quite often makes me sign in more than once.

“lacks uniqueness and integration”

Pros

One part I appreciated about Skype was the consistency. The way it works has stayed familiar over time and the upgrades have felt like a natural progression rather than a disruptive change.

Cons

My biggest issue with Skype is that it doesn't really stand out from similar tools and it also struggles when it comes to connecting smoothly with other programs.

“clear calls and fun extras”

Pros

Making phone calls with other team members is very simple and the audio and video quality are really good. It's also nice that there are more GIFs and pictures to use which makes conversations feel more lively.

Cons

The part I'm least impressed with is the lack of theme options. The current ones feel pretty bland and could use a fresher, more varied look.

“user-friendly collaboration hub”

Pros

Navigating the platform feels adaptive and it adapts well for connecting with peers, finding a group or team, accessing related documents and jumping over to Calendar and OneDrive.

Cons

Startup can feel a bit sluggish when I first open it or after rebooting my laptop though that may be more related to my computer setup and overall loading time.

“reliable calls at fair rates”

Pros

Call quality has been consistently good and the screen sharing and international calling features are really useful especially since the pricing stays affordable.

Cons

Platform does feel a bit dated when compared with newer options like Zoom or Microsoft Teams and the occasional connection issues can be frustrating.

“instant translation is fantastic”

Pros

I've been using Skype since its early days and for me the most groundbreaking feature is still the instant translation, not just in chats but also for spoken conversations during video calls.

Cons

The option to call landlines and mobile numbers is definitely useful but the rates have never seemed particularly affordable to me.

“all-in-one teamwork hub”

Pros

Microsoft Teams brings everything together in one place, chat, video meetings, file sharing and task management which makes it really convenient for day-to-day work. Threaded conversations help keep discussions organized and the integration with OneDrive and SharePoint makes collaboration feel much more smooth. "Together Mode" in meetings is a nice bonus and adds a fun touch.

Cons

One thing that bothers me is the Teams tone and how slow and outdated the app can feel at times especially when moving between chats and channels. It also tends to send notifications late or sometimes not at all which gets frustrating.

“screen sharing keeps crashing”

Pros

The video conferencing feature is useful for collaborative calls with people across the entire organization.

Cons

Whenever someone starts screen sharing, the app crashes for the team.

“friendly design”

Pros

Design feels welcoming and it works really well for me during conferences.

Cons

Its Skins could still use some improvement.

“user-friendly”

Pros

The platform is simple to use and the tech support team is very helpful whenever assistance is needed.

Cons

A few of the chat features and settings options feel a bit dated and could use some updates.

“free features for everyday use”

Pros

Lot of the features are available at no cost which is really helpful for users like us.

Cons

The design side could be better, I'm not referring to Adobe though.

“excellent collaboration and add-ins”

Pros

Collaboration features are outstanding and there are tons of add-ins available.

Cons

File sharing can be unreliable and often doesn't upload properly. Also, the Mac version of Teams is packed with bugs.

“responsive support”

Pros

It has consistently worked really well for me and I've never run into any issues with the product.

Cons

At this point, it feels outdated because Zoom has taken over and the shift is almost complete.

“organized teamwork and outlook sync”

Pros

Communication with coworkers feels really simple, whether it's sharing files, looking up past messages or setting up teams for different projects, departments and work areas. Meetings and calls in Teams also feel much more organized than other video platforms like WebEx or Zoom and the Outlook integration is something I really appreciate.

Cons

One thing I'd still want to see improved is the search feature. It would be much better if it had more advanced options like Outlook, such as filtering by date, names, exact phrases or broader keyword matches.

“Love it”

Pros

Being able to connect and hold meetings without having to step out of my office is incredibly convenient.

Cons

Having to deal with two-factor authentication can get pretty frustrating especially when I'm regularly switching between different computers.

“Great experience overall”

Pros

Microsoft Teams has been very reliable for me and the voice quality is genuinely impressive.

Cons

I honestly haven't noticed any downsides.

“handy multi-account access”

Pros

Really solid and user-friendly tool overall. Being able to connect multiple accounts is especially useful and adds a lot of value.

Cons

There are moments when it doesn't refresh as quickly as I expect.

“Impressed with it”

Pros

Teams makes communication a lot more convenient, whether it's messaging, video calls, file sharing or working alongside Office 365 integrations.

Cons

One downside is that it tends to use more bandwidth than other video conferencing tools.

“App works well”

Pros

Getting started with Microsoft Teams was simple and it's packed with useful features that help make workplace communication much simpler.

Cons

Haven't run into any problems at all, it's been working reliably for us from the moment we first put it in place.

“real-time teamwork boost”

Pros

Working with team members live in real time has been a big plus and makes collaboration much more efficient.

Cons

Something that doesn't always work well is chat notifications since I don't consistently get alerted when a new message comes in.