Tina Keller
Insurance, 101-500 employees
More than a year
“top notch microsoft fit”
Pros
Using it has been very simple and it works really well with other Microsoft products. I also appreciate being able to use it on my phone and the modern look and feel makes it pleasant to work with.
Cons
On the phone, it does freeze from time to time but restarting it usually fixes the issue quickly.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Brent Kobayashi
Marketing and Advertising, 11-50 employees
More than a year
“included with office 365”
Pros
It comes bundled with our Office 365 subscription which is a nice bonus.
Cons
A frustrating limitation is that there's no way to add someone to only a single channel the way you can in Slack. It also doesn't offer a keyboard shortcut to move through all unread channel messages so unread posts often end up getting buried. Also, notifications feel inconsistent.
Rating Distribution
Ease of use
7
Value for money
5
Customer Support
6
Functionality
6
Valentina Ciaccio
E-Learning, 11-50 employees
More than a year
“reliable calls without sharing contacts”
Pros
A long-standing free communication app for messaging, calls and video calls. It handles multiple video meetings well and helps keep your personal contact details separate from work teams which is really useful.
Cons
At times the app can feel a little heavy especially on older devices where it may cause some slowdowns.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Daniel Poggemöller
Automotive, 101-500 employees
More than a year
“Excellent product”
Pros
With a few minor compromises, this is almost the perfect tool for collaboration. Chat as well as voice and video calls work flawlessly.
Cons
The telephony side still needs a lot of improvement. You can't save your own phone contacts using just a phone number and a proper phone system with the routing features typically needed in Germany isn't possible.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Francesco Piscopo
Marketing and Advertising, 500+ employees
More than a year
“my review...”
Pros
A very adaptive interface makes it simple to set up video calls and online meetings, with useful features like screen sharing, meeting recording, participant management and instant communication among the team members involved in the session.
Cons
I haven't run into any real issues, aside from the occasional problem when leaving a meeting which is probably caused by the connection dropping.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gustavo Cruz
Primary/Secondary Education, 101-500 employees
Less than a year
“fast access”
Pros
Getting in is very convenient, data sharing is more optimized and the interaction with users works really well.
Cons
Downloading the application can be a bit complicated depending on the computer's operating system.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
RICHIN RAFI
Design, 51-100 employees
More than a year
“handy for team coordination”
Pros
Keeping client and team meetings organized is really simple and storing work files so they can be shared with both the team and clients is just as convenient.
Cons
Setting up and organizing client and team meetings is very quick and simple.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
William Gauvain
Marketing and Advertising, 500+ employees
More than a year
“teams is widely adopted”
Pros
Since most organizations are using Teams these days, it's convenient for people to jump in and use it without much hassle.
Cons
Every now and then, an update prompt pops up and ends up delaying meetings.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7
Anonymous
E-Learning, 500+ employees
More than a year
“uninterrupted calls with clear sound”
Pros
One thing I really appreciate about Skype is that video calls do not have a time limit so meetings can continue without being cut off. The background options are a nice touch and the audio quality is really strong as well.
Cons
If there is one area where Skype could be better, it would be privacy. At times, I get calls and messages from people I do not know which can be frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Michael Comer
Human Resources, 500+ employees
More than a year
“effortless outlook sync”
Pros
The way Microsoft Teams connects with Outlook and the rest of the Microsoft suite is something I really appreciate. It makes communication feel smooth across devices and works well no matter where I'm signed in.
Cons
Something that gets frustrating is how often the interface changes. Just when I get used to the layout, an update comes along and slightly shifts the UI again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
JAMON HAMMEL
Industrial Automation, 500+ employees
More than a year
“complete communication toolkit”
Pros
Simple to use and very complete, this product does a solid job of addressing business communication challenges.
Cons
Share button sits too close to the leave/exit button which is a poor layout choice and can lead to accidental disconnections.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Pebbles Smith
Insurance, 1-10 employees
More than a year
“Positive experience”
Pros
Being able to talk face to face, split off into smaller breakout rooms and call each other directly in Teams has been really useful.
Cons
There are a few minor glitches now and then. Sometimes people get dropped, the audio acts up or presentations have issues but it happens very rarely and is usually fixed quickly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
ISSAC PAUL
Automotive, 500+ employees
More than a year
“reliable calls every day”
Pros
Teams is the collaboration platform I rely on every day for meetings with coworkers. The audio and video quality is consistently excellent and calls go through without any lag.
Cons
Microsoft Teams has been excellent for me and comes loaded with useful features so I honestly haven't run into any issues with it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kaosha Traylor
Hospital & Health Care, 51-100 employees
Less than a year
“packed with useful team features”
Pros
There are a lot of different features available which makes the app really useful. Being able to share my screen with my team is something I really appreciate and adding multiple people into chats is also very convenient.
Cons
Like most apps, it does have moments when it glitches sometimes.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Kent Dominic Dato
Telecommunications, 11-50 employees
More than a year
“free and dependable”
Pros
It's fast and free which is a huge plus. I'm not sure whether there's a participant cap but I remember using it for a town hall with around 80 to 100 people without any issues.
Cons
The in-call interface could use more options in the GUI.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Randall Hutchens
Accounting, 1-10 employees
More than a year
“stays connected all day”
Pros
Does a really good job of keeping our team connected. We can chat, jump on voice and send messages all in one place.
Cons
Constant notifications can be a bit much at times. It sometimes feels overwhelming.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Colin Meyer
Events Services, 51-100 employees
More than a year
“buggy NDI in teams”
Pros
Setting up meetings, town halls, live events, webinars and similar sessions is much simpler in Teams than it is on a lot of other platforms.
Cons
The NDI feature in Teams is extremely unreliable right now and behaves inconsistently. One day it works perfectly and the next day it stops working on the very same computer with the very same account.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
5
Functionality
5
Anthony Thompson
Education Management, 500+ employees
More than a year
“flexible project channels”
Pros
Gives us a lot of flexibility when setting up channels tailored to each project.
Cons
Permission management could be better. I get the need for private channels but it would help to have options for read, write and delete permissions on sub-channels as well.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mary Tadros
Accounting, 1-10 employees
More than a year
“super convenient”
Pros
I use it all the time and genuinely love it. It's very convenient and really user-friendly.
Cons
My only wish is that it were more widely known. They may need to invest more in marketing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Anjalyn Daniels
Facilities Services, 51-100 employees
More than a year
“best for interoffice communication”
Pros
Teams has been my favorite tool for workplace communication because it's so simple to use. Whether I'm sending quick messages or working with Adobe, it's easily the most effective program I've used for staying connected across the office.
Cons
Only real issue with Teams happened after an update. It removed my Adobe suite and I ended up having to reinstall and set everything up all over again.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10