Microsoft Teams Phone Reviews

“video calls work flawlessly”

Pros

Scheduling meetings and joining video calls is very simple and the chat feature works reliably too.

Cons

Only thing I really miss is having a snipping or screenshot tool in the chat like Zoom offers.

“affordable to use”

Pros

It's very budget-friendly and I'm able to place calls to both landlines and mobile numbers.

Cons

At times, the connection cuts out unexpectedly and I also receive a lot of spam messages.

“fantastic”

Pros

Between the online meetings and instant messaging, Microsoft Teams has been excellent for keeping our whole team connected and sharing information without delays. The security and data protection features are very strong which gives us confidence that confidential files and conversations stay protected while we're working or sending things around. The collaboration tools do a really good job of bringing everyone into one shared workspace so working on projects together in real time feels natural and organized. I also appreciate the visual boards because they give a clear picture of ongoing tasks and make it simple to keep track of progress.

Cons

Microsoft Teams has done exactly what we need it to do. Up to this point, we really haven't run into anything worth complaining about.

“clean interface for group calls”

Pros

The interface feels simple and it handles group calls well with fairly solid audio and video quality.

Cons

Managing contacts and group chats can get a bit tiring and occasional connection issues take away from the overall experience.

“organized team channels”

Pros

Having separate channels within a team is something I really appreciate because it keeps discussions organized and helps everyone stay focused on the right topics.

Cons

Mobile app does feel a little heavy on resources and it tends to drain my phone battery pretty fast.

“Integrations are good”

Pros

Working with Microsoft 365 is smooth which makes handling emails, calendars and files much more convenient. In my role as a Project Manager, being able to set up dedicated channels for each project is really helpful and the dependable video conferencing makes online meetings run efficiently.

Cons

Getting started can feel a bit overwhelming for new users because the interface has a lot going on. There are also occasional lags with message delivery and file syncing which can interrupt the flow of work.

“positive experience”

Pros

Teams is an excellent communication tool that brings together a lot of really useful and interesting features in one place.

Cons

There's honestly nothing I dislike about Teams.

“weak support”

Pros

It worked well with the software we already had in place and since most of our staff were already used to Skype, getting everyone on board felt familiar from the start.

Cons

The parts we liked least about Skype were the support, the pricing and the overall feature set.

“Clear video chats”

Pros

Keeping in touch with family is really convenient with this app since I use it often for video calls and messages.

Cons

Video calls can have some latency at times which affects the experience a bit.

“lag-free international video calls”

Pros

Being able to call friends and coworkers in other countries is a big plus especially with how stable the video conferencing is and how well the features work overall.

Cons

Skype doesn't connect with other services as smoothly as some other alternatives. That can be a drawback for businesses that depend on using it alongside other products.

“effortless communication”

Pros

Microsoft Teams is a highly collaborative platform and works really well for web conferencing with people anywhere in the world. Since most office environments already work with MTRs, it fits into that setup nicely.

Cons

File access still feels somewhat limited and I still need to open documents in the desktop app to get the full functionality.

“secure calls with clear quality”

Pros

Security has been solid and the video and audio quality are both really good. Skype Credit is also a useful option because it lets me call mobiles and landlines when I need to.

Cons

One downside is that the free version of Skype can include ads.

“quick setup”

Pros

Getting around the app is simple and it didn't take long to download at all.

Cons

You have to pay an additional fee if you want to unlock the calling features.

“works across every device”

Pros

It has been around for years and still handles a wide variety of devices and use cases well, even supporting POTS connections.

Cons

The interface and the app have become more bloated over time. It also takes some effort to keep it running properly unless we are using it constantly.

“fast messaging”

Pros

Messaging is quick and efficient which makes day-to-day communication much better. The multimedia sharing options are really useful for team collaboration and the Microsoft integration helps a lot when I need to review or edit documents without wasting time. Reactions are a simple, clear way to reply without having to type out a full message every time. I also appreciate the live status feature for letting others know where I am and when I'm available. The app integrations with Todoist, Redflag and other services we use every day add even more convenience. Also, video and phone calls are simple to start and work well from both my computer and my phone.

Cons

One issue is that the interface can be unreliable at times. It sometimes changes the layout and appearance of certain documents depending on whether I open them on desktop or inside Teams. I've also run into a few minor bugs with video and camera recognition. Every now and then there's some de-sync between my phone and computer which can be frustrating. I've also had occasional connection problems where messages don't come through until much later in the day.

“remote work made possible”

Pros

When the pandemic began, Teams gave our users a way to connect that simply didn't exist before and that was absolutely essential. We went from people having little or no access to coworkers or anything outside their immediate work setup to operating in a fully remote workplace. There's no way we could have made that transition nearly as quickly or effectively without Teams. It became a key part of how we adapted and it still matters now even with more people spending regular time back in the office.

Cons

Different versions occasionally created confusion for users and on some machines the app would freeze or crash from time to time.

“simple navigation”

Pros

Nearly every connection works reliably and the regular updates have made the software feel more refined while also making client setup much simpler.

Cons

Free version is pretty limited and it's hard to locate specific files in meeting channels once too many have piled up.

“useful for everyday work”

Pros

It's something I use regularly at work and it's been genuinely useful for my day-to-day tasks.

Cons

The downside is the pricing and the conditions the company has to meet in order to get it.

“teams chat works really well”

Pros

Chat features are really useful and being able to work across different teams is a big plus.

Cons

Getting files back from the file system here can be frustrating. SharePoint handled this better and felt more reliable especially when using the mobile app.

“works well across teams”

Pros

It's been reliable for reaching outside partners and keeping communication going without much trouble.

Cons

Every now and then, the microphone gives me issues especially when working with people in different regions or locations.