net2phone Canada
Last Updated
Overview
net2phone Canada is an enterprise-grade UCaaS and contact center platform unifying voice, video, and messaging in one interface. While some users report inconsistent voice quality or connection issues during high usage or certain network setups, it stands out with unlimited international calling to different countries.
Overall Rating
Based on 1 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
$29.99
per user per month
net2phone Canada Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
net2phone Canada Features
Call Analytics And Reporting
This feature provides real-time insights into call performance, agent status, and usage trends through customizable dashboards. It enables managers to optimize call handling, staffing, and efficiency based on data.
Cloud Video Conferencing (Huddle)
net2phone Canada includes Huddle, a cloud-based video conferencing tool integrated within the platform. It supports full-featured virtual meetings with screen sharing, recording, and up to 100 participants for seamless collaboration.
Advanced Call Queues
The system allows users to create and manage multiple Call Queues with customizable options like wait music, queue announcements, and specific routing rules. This ensures professional handling of high-volume incoming calls and minimizes customer hold times.
Virtual Fax Options
net2phone Canada features flexible virtual fax capabilities, allowing users to send and receive faxes digitally from anywhere via email or the web interface. This eliminates the need for bulky hardware and ensures secure, encrypted transmission.
Pros And Cons of net2phone Canada
Pros
Unlimited international calling offers massive value to global teams
Easy-to-use interface simplifies navigation and user management
Reliable service ensures uninterrupted business communication
Cons
Inconsistent call quality and occasional dropped calls are reported
Directory features are difficult to update in the admin portal
net2phone Canada Reviews
Total 1 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Non-Profit Organization Management, 101-500 employees
Less than 6 months
“reliable support team”
Pros
Customer service has been excellent and the platform comes with up to date technology. Everything feels transparent, the setup was quick and the system is simple to use. The staff is also very responsive whenever help is needed.
Cons
At the moment, you still can't add rules from the mobile app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Frequently Asked Questions
What level of support does net2phone Canada offer?
net2phone Canada provides 24/7 customer support, often highlighting personalized assistance and knowledgeable staff in reviews.
Does net2phone Canada have a mobile app?
Yes, net2phone Canada offers a mobile app.
What types of pricing plans does net2phone Canada offer?
net2phone Canada pricing includes Unified Communications plans from $134.99/month (1–5 users) and $29.99–$49.99/user/month, plus Contact Center solutions ranging from $59.99–$129.99/user/month. You can request a personalized net2phone Canada cost quote for your business today.
Does net2phone Canada offer an API?
Yes, net2phone Canada software offers an API.
What other apps does net2phone Canada integrate with?
Net2phone Canada integrates with Zendesk, Zoho CRM, Microsoft Teams, Salesforce, and Google Chrome, with demos available on request.
What language does net2phone Canada support?
net2phone Canada is available in English, Spanish, and Portuguese.
Who are the typical users of net2phone Canada?
It’s ideal for not-for-profits, BPOs, collections, construction, finance, healthcare, insurance, and law firms.