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Overview
RingCentral RingEX helps organizations simplify global communication with AI-powered video, messaging, and cloud telephony. While the interface may require some adjustment, it delivers reliable uptime, workflow automation, and powerful integrations. Overall, it is a dependable platform for businesses seeking streamlined, AI-enhanced communication.
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Starting Price
Custom
RingCentral RingEX Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Reporting and Analytics
- CRM Integration
What Is RingCentral RingEX?
RingCentral RingEX is a unified communications platform for businesses of all sizes. It combines calls, SMS, fax, video meetings, and team messaging in a single app. The platform includes AI tools for call notes, real-time transcriptions, meeting summaries, and message translation. RingEX also offers intelligent call routing, mobile call management, secure cloud communications, and integrations with over 500 apps, helping teams streamline workflows and improve productivity.
RingCentral RingEX Pricing
The RingCentral RingEX cost breakdown includes the following options:
- Core: Starts at $30/user/month
- Advanced: Starts at $35/user/month
- Ultra: Starts at $45/user/month
- Customer Engagement Bundle: Custom pricing
Disclaimer: The pricing is subject to change.
RingCentral RingEX Integrations
RingCentral RingEX supports integration with multiple systems and platforms, such as:
- Salesforce
- Microsoft Teams
- Zendesk suite
Who Is RingCentral RingEX For?
The software is designed for organizations of all sizes across a variety of industries and sectors, including:
- Retail
- Healthcare
- Financial services
- Government
- Education
Is RingCentral RingEX Right For You?
RingCentral RingEX is an ideal fit for businesses that intend to organize their global communication stack and automate routine documentation. The platform combines enterprise-grade telephony and AI-driven insights to help sales, support, and hybrid teams manage high-volume interactions. RingCentral RingEX provides efficient security and data best practices by complying with global regulations including GDPR and certifications such as ISO 27001, SOC 2, and HITRUST.
Still unsure about RingCentral RingEX? Contact our support team at (661) 384-7070 for further guidance.
RingCentral RingEX Features
AI Assistant
RingCentral RingEX provides an embedded AI assistant that automatically generates real-time transcripts, summaries, and action items during calls and video meetings. This feature allows employees to focus entirely on the conversation rather than taking notes. It improves productivity by ensuring critical details are captured accurately and shared instantly with the team.
Customizable Call Routing
The software allows organizations to control how incoming calls are directed. Users can set rules based on business hours, team availability, or other custom criteria. The feature is easy to manage and does not require IT support.
Unified Team Messaging
The platform centralizes internal collaboration, which allows users to share files, manage tasks, and chat in real-time within a persistent workspace. It integrates these message streams with video and voice data to reduce email clutter and context switching. This organization supports better teamwork and helps ensure that dispersed project teams stay aligned and responsive.
Video Meetings
RingCentral RingEX software allows professionals to meet from anywhere with AI-powered video meetings. The feature provides live transcriptions, meeting summaries, and recaps to keep teams informed and organized.
Pros And Cons of RingCentral RingEX
Pros
Strong call management and routing tools
Reliable uptime and enterprise-grade security
Scalable for small to large teams
Cons
System can feel a bit complex at times
Customer support response times may vary
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Frequently Asked Questions
What language does RingCentral RingEX support?
RingCentral RingEX supports 18 languages for in-app translations and phone menus, including English.
What other apps does RingCentral RingEX integrate with?
The platform integrates with various software and services including Microsoft Teams, Salesforce, Google, and Zendesk.
What types of pricing plans does RingCentral RingEX offer?
The vendor offers four plans: Core (starts at $30/user/month), Advanced (starts at $35/user/month), Ultra (starts at $45/user/month), and Customer Engagement Bundle (custom pricing). Request a customized RingCentral RingEX price plan for your business today!
Does RingCentral RingEX offer an API?
Yes, the platform provides an API.
Who are the typical users of RingCentral RingEX?
RingCentral RingEX features are designed for businesses in industries and sectors like education, fintech, logistics, technology, and hospitality.
What level of support does RingCentral RingEX offer?
The platform provides support through phone, video tutorials, chat, and a resource center.
Does RingCentral RingEX have a mobile app?
Yes, RingCentral RingEX can be used on mobile devices through the RingCentral mobile app, which supports Android and iOS devices.