SingleComm: Pricing, Free Demo & Features

Name: SingleComm
Price: 49 USD
Rating: 4 (3 reviews)

Last Updated Oct 12, 2026

Overview

SingleComm helps contact centers streamline operations with dynamic agent workflows, omnichannel routing, and unified analytics. While tailored specifically for high-volume answering services rather than general business telephony, its code-free interface drastically reduces training time and IT dependence. Overall, it is a powerful solution for organizations seeking efficient, scalable customer engagement.

Overall Rating

Based on 3 users reviews

All Reviews

Rating Distribution

Positive

67%

Neutral

33%

Negative

Starting Price

$49.00

per user per month

SingleComm Specifications

Interactive Voice Response (IVR)
Call Recording
Call Monitoring
Call Reporting And Analytics
CRM Integration
Omnichannel Support
Call Scripting
Real-Time Dashboard
Voicemail And Callback Management
Call Transfer And Conferencing

View All Specifications

What Is SingleComm?

SingleComm is a cloud-native platform designed specifically for contact centers and telephone answering services. It caters to industries such as healthcare, legal, and sales by providing a unified interface for managing omnichannel communications. The solution offers drag-and-drop workflow creation, real-time analytics, and AI-driven tools to enhance agent productivity. By integrating voice and digital channels, it enables businesses to deliver consistent customer experiences without heavy IT reliance, effectively modernizing legacy systems for better operational agility.

SingleComm Pricing

SingleComm cost starts at $49.00/user/month. Request a personalized SingleComm pricing quote for your business today!

Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

SingleComm Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the SingleComm demo to learn more about its integration arrangements.

Who Is SingleComm For?

SingleComm is ideal for a wide range of industries and sectors, including:

Sales
Customer service
Legal
Healthcare

Is SingleComm Right For You?

If you are looking for a scalable, cloud-based contact center solution, SingleComm could be the ideal choice for you. It helps businesses reduce agent training time by 50%, lower operational costs, and boost customer satisfaction. With PCI, SOC 2, and HIPAA compliance, the platform ensures security and privacy. Trusted by clients like Beachbody and Blue Acorn, SingleComm supports omnichannel communications, dynamic workflows, and enriched analytics for businesses of any size.

Still doubtful if SingleComm is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.

SingleComm Features

Voice And Omnichannel ACD

This feature enables agents to communicate across voice, social media, and apps based on customer preference. The platform centralizes these interactions into a ‘singlePane’ unified desktop, eliminating the need to toggle between screens. Users can manage all channels efficiently, ensuring seamless engagement and improved agent productivity from a single interface.

See How It Works

Custom Agent Workflows

SingleComm software allows users to build and launch custom campaigns quickly using an intuitive drag-and-drop interface. This feature eliminates the need for IT resources, enabling teams to create simple or complex workflows. Users can make changes on the fly to deliver optimal customer experiences faster and more economically.

See How It Works

Customizable Reporting And Dashboards

The platform empowers users to analyze performance through tailored reports and dashboards. With a drag-and-drop tool, users can build their own metrics or choose pre-built options. This feature allows for partitioning reports by employee or client, offering precise control over how data is measured, visualized, and delivered.

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Agent Assist

This feature supports agents by providing contextual caller information and recommended responses in real time. SingleComm software uses this tool to offer potential self-service options that significantly reduce call handling times. Users can leverage these insights to streamline interactions and improve the overall efficiency and accuracy of customer service teams.

See How It Works

Intelligent Routing

SingleComm software utilizes AI-powered flow solutions to direct inquiries to the most skilled agents. This feature expertly routes calls, chats, texts, and social messages to ensure customers reach the right person immediately. Users can also prioritize VIP calls, enhancing satisfaction by reducing wait times and improving first-contact resolution rates.

See How It Works

Pros And Cons of SingleComm

A quick look at SingleComm's strengths and weaknesses to
help you decide if it's the right fit

Pros

Unified omnichannel agent desktop experience
Highly customizable contact center tools
Robust PCI, SOC 2, and HIPAA compliance

Cons

Occasional dropped calls reported
Reports of technical stability issues

SingleComm Reviews

Insights from real users on SingleComm’s features,
performance, and overall experience.

Total 3 reviews

All reviews are from verified customers

Rating Distribution

Stars

67%

Stars

33%

Stars

Share your experience

Dave K.

Telecommunications, 11-50 employees

Less than a year

2.0

January 2023

“constant dropped calls”

Pros

Working with our customer service rep was a pleasant experience and the software's dispatching feature was genuinely useful.

Cons

Unfortunately, the platform usually fails to work properly. Calls drop at random, agents' systems freeze and if too many tickets are submitted, access to the help desk gets restricted. On top of that some of their staff, including the engineers, seemed more interested in insulting users than actually resolving the problems.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Arif H.

Building Materials, 500+ employees

Less than 6 months

5.0

April 2022

“fantastic contact center tool”

Pros

Running campaigns and managing contacts with this has been a really positive experience. It works as an all in one solution for contact centers and also fits well when you need to reach a large number of people efficiently. I'd definitely recommend it to anyone who needs help with this kind of work.

Cons

For a contact management platform, they've done an excellent job. During the time I've used it, I honestly haven't run into any issues. Best wishes to the engineering team.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Brandon B.

Telecommunications, 101-500 employees

More than a year

5.0

February 2022

“quick setup”

Pros

It's flexible, quick to deploy and integrates without much effort.

Cons

Honestly, I can't point to any downside right now.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 3 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What other apps does SingleComm integrate with?

SingleComm integrates with various third-party applications, such as Mitel MiVoice, Salesforce, and Zendesk.

Does SingleComm offer an API?

No, SingleComm does not offer an API.

What level of support does SingleComm offer?

SingleComm offers support through a customer support portal, phone, and email.

What language does SingleComm support?

SingleComm primarily supports the English language.

What types of pricing plans does SingleComm offer?

SingleComm price starts at $49.00/user/month. Get a detailed SingleComm cost breakdown tailored to your specific requirements.

Does SingleComm have a mobile app?

No, SingleComm does not offer a dedicated mobile app.

Who are the typical users of SingleComm?

SingleComm features are used by organizations across industries and sectors, including sales, customer service, legal, and healthcare.