tpx

TPx

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Overview

TPx helps organizations centralize business communications through cloud calling, contact center capabilities, and managed network services. While advanced customization may require tailored configurations, the platform delivers reliable voice, routing, and integrations. It is well-suited for small to mid-sized businesses, regulated industries, and distributed teams that need dependable communication management.

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Starting Price
Custom

TPx Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting And Analytics

TPx Features

UCx SmartVoice

TPx delivers Session Initiation Protocol (SIP) trunking that preserves existing Private Branch Exchange (PBX) hardware. It supports gradual migration to a secure cloud collaboration environment, ensuring flexibility and voice communication.

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UCx Call Center

TPx provides a voice-focused solution for small teams with an Automatic Call Distributor (ACD) for intelligent call routing. It supports call queuing, distribution logic, and basic analytics for inbound communications.

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Digital POTS

The platform’s Plain Old Telephone Service (POTS) replacement transitions analog phone lines to Voice over Internet Protocol (VoIP) connectivity with Long Term Evolution (LTE) failover. It supports alarm elevators and reliant systems without infrastructure.

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Virtual Fax

TPx enables secure digital fax transmission through email and browser-based portals. It improves regulatory compliance, eliminates reliance on physical hardware, and simplifies document exchange while maintaining verifiable transmission records for business operations.

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Audio Conferencing

The software supports reservation-less voice meetings using dial-in access and conference identification numbers. It enables immediate collaboration, dedicated audio bridges, and scalable participation without scheduling requirements or configuration delays for distributed enterprises.

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Pros And Cons of TPx

Pros

  • Reliable project delivery and deadline adherence

  • Effective vendor management and cost optimization

  • Flexible support for growing and changing needs

Cons

  • Administrative processes can feel inconsistent

  • Training depth may vary across client teams

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Frequently Asked Questions

Does TPx offer an API?

Yes, TPx offers an API.

What language does TPx support?

TPx primarily supports the English language.

Does TPx have a mobile app?

Yes, TPx offers a dedicated mobile application for iOS and Android devices.

What other apps does TPx integrate with?

TPx integrates with several third-party applications, including Salesforce, Zendesk Suite, HubSpot, Nimble, SugarCRM, Autotask, Microsoft Dynamics 365, and NetHelpDesk.

What types of pricing plans does TPx offer?

Pricing for TPx follows a tiered price structure, including calling and collaboration plans ranging from $15.70 - $26.20/user/month, standalone calling plans starting at $12.75/user/month, and UCx SmartVoice SIP trunking options offered through custom pricing. Request a detailed TPx price breakdown for your organization today.

Who are the typical users of TPx software?

TPx serves a wide range of industries, including education, legal, finance, healthcare, retail, government, and nonprofit organizations.

What level of support does TPx offer?

TPx offers support through an online contact form, phone, FAQs, chat, blog, and email.