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Overview
TPx helps organizations centralize business communications through cloud calling, contact center capabilities, and managed network services. While advanced customization may require tailored configurations, the platform delivers reliable voice, routing, and integrations. It is well-suited for small to mid-sized businesses, regulated industries, and distributed teams that need dependable communication management.
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Starting Price
Custom
TPx Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting And Analytics
What Is TPx?
TPx is a cloud-based collaboration and communications software designed for organizations that need integrated voice, video, messaging, and productivity capabilities. The platform supports business calling, contact center functionality, and unified communications through solutions such as UCx with Microsoft Teams and UCx with Webex. It brings multiple collaboration tools into a single environment, reducing complexity. TPx helps teams improve internal collaboration, manage customer interactions more effectively, and support secure, scalable business communications.
TPx Pricing
The TPx cost is structured around the following plans:
Calling & Collaboration plans
- Business - $15.70/user/month
- Pro - $20.95/user/month
- Elite - $26.20/user/month
Calling plans
- Basic - $12.75/user/month
- Voice - $15.70/user/month
- W/Webex Softphone - $15.70/user/month
SIP trunking plans
- UCx SmartVoice (Trunk User) - Custom pricing
- UCx SmartVoice (Voice) - Custom pricing
- UCx SmartVoice (add UCx w/Webex Elite) - Custom pricing
Disclaimer: The pricing is subject to change.
TPx Integrations
TPx features seamless integration with various third-party applications, including:
- Salesforce
- Zendesk Suite
- HubSpot Nimble
- SugarCRM software
- Autotask
- Microsoft Dynamics 365
- NetHelpDesk
Who Is TPx For?
TPx software caters to a variety of industries, including:
- Education
- Legal
- Finance
- Healthcare
- Retail
- Government
- Nonprofits
Is TPx Right For You?
If you’re an organization looking to simplify how teams connect across voice, video, messaging, and productivity tools, TPx offers a unified, cloud-based collaboration environment designed to reduce fragmentation and support secure communication.
It emphasizes integrated collaboration and security while bringing multiple communication capabilities into one platform. TPx may be a suitable option for businesses seeking a centralized approach to collaboration as part of broader digital transformation and secure workforce connectivity needs.
Still not sure if TPx is right for you? Our support staff is available at (661) 384-7070 to help you make the right choice.
TPx Features
UCx SmartVoice
TPx delivers Session Initiation Protocol (SIP) trunking that preserves existing Private Branch Exchange (PBX) hardware. It supports gradual migration to a secure cloud collaboration environment, ensuring flexibility and voice communication.
UCx Call Center
TPx provides a voice-focused solution for small teams with an Automatic Call Distributor (ACD) for intelligent call routing. It supports call queuing, distribution logic, and basic analytics for inbound communications.
Digital POTS
The platform’s Plain Old Telephone Service (POTS) replacement transitions analog phone lines to Voice over Internet Protocol (VoIP) connectivity with Long Term Evolution (LTE) failover. It supports alarm elevators and reliant systems without infrastructure.
Virtual Fax
TPx enables secure digital fax transmission through email and browser-based portals. It improves regulatory compliance, eliminates reliance on physical hardware, and simplifies document exchange while maintaining verifiable transmission records for business operations.
Audio Conferencing
The software supports reservation-less voice meetings using dial-in access and conference identification numbers. It enables immediate collaboration, dedicated audio bridges, and scalable participation without scheduling requirements or configuration delays for distributed enterprises.
Pros And Cons of TPx
Pros
Reliable project delivery and deadline adherence
Effective vendor management and cost optimization
Flexible support for growing and changing needs
Cons
Administrative processes can feel inconsistent
Training depth may vary across client teams
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Frequently Asked Questions
Does TPx offer an API?
Yes, TPx offers an API.
What language does TPx support?
TPx primarily supports the English language.
Does TPx have a mobile app?
Yes, TPx offers a dedicated mobile application for iOS and Android devices.
What other apps does TPx integrate with?
TPx integrates with several third-party applications, including Salesforce, Zendesk Suite, HubSpot, Nimble, SugarCRM, Autotask, Microsoft Dynamics 365, and NetHelpDesk.
What types of pricing plans does TPx offer?
Pricing for TPx follows a tiered price structure, including calling and collaboration plans ranging from $15.70 - $26.20/user/month, standalone calling plans starting at $12.75/user/month, and UCx SmartVoice SIP trunking options offered through custom pricing. Request a detailed TPx price breakdown for your organization today.
Who are the typical users of TPx software?
TPx serves a wide range of industries, including education, legal, finance, healthcare, retail, government, and nonprofit organizations.
What level of support does TPx offer?
TPx offers support through an online contact form, phone, FAQs, chat, blog, and email.