Softwarefinder
icon-search
Softwarefinder
Voxloud

Voxloud

Last Updated

Overview

Voxloud is a cloud-based phone system that streamlines business communications. While it lacks extensive hardware customization, its lightning-fast setup and seamless CRM integrations eliminate technical friction. Its intuitive interface and automated call routing ensure professional client interactions. Overall, Voxloud’s operational efficiency makes it a compelling choice for modern business communication.

Be the first one to leave a review!

No review found

vendorReviewSummaryStar icon
Starting Price
Custom

Voxloud Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Reporting And Analytics
  • CRM Integration
View All Specifications

What Is Voxloud?

Voxloud serves as a comprehensive communication hub that replaces traditional, bulky PBX systems with a flexible cloud-based infrastructure. It provides essential tools like automated interactive voice responses and centralized call management to help businesses maintain professional standards. The platform is designed specifically for small to medium enterprises looking to unify their desktop and mobile communications. By bridging the gap between office phones and remote devices, Voxloud ensures teams stay connected regardless of their physical location.

Voxloud Pricing

Voxloud offers two pricing plans for its users:

  • Duetto: £99/month
  • Concerto: custom pricing
Request a personalized Voxloud price estimate for your business today!

Disclaimer: The pricing is subject to change.

Voxloud Integrations

The software supports integration with multiple systems and platforms, such as:

Watch the Voxloud demo to learn more about its integration arrangements.

Who Is Voxloud For?

Voxloud is ideal for a wide range of industries and sectors, including:

  • E-commerce businesses
  • Real estate agencies
  • Professional consultancies
  • Customer support teams
  • Healthcare clinics
  • Marketing agencies
  • Remote startups

Is Voxloud Right For You?

Voxloud resolves the issue of complex, time-consuming telephony setups by enabling service activation in under a minute, which is critical for businesses that cannot afford downtime. It eliminates fragmented communication by consolidating mobile and desktop channels into a single manageable interface, ensuring that remote teams never miss a client call. By automating call flows and integrating directly with CRMs, it removes the burden of manual data entry and reduces human error during high-volume periods.

Still doubtful if Voxloud is the right fit for you? Contact our customer support staff at (661) 384-7070 for further guidance.

Voxloud Features

Interactive Voice Response

The IVR system allows users to create customized vocal menus that direct callers to the correct department immediately. This automation reduces the workload on receptionists and ensures customers reach the appropriate expert, significantly improving the overall caller experience.

See How It Works
Omni-Channel Chat Module

The integrated chat system consolidates messages from WhatsApp, Facebook, Telegram, and Instagram into a single unified inbox. This ensures that agents can respond to customer inquiries across multiple social platforms without switching applications, maintaining a consistent and timely communication flow.

See How It Works
Smart Call Routing

This feature intelligently manages incoming traffic by distributing calls based on predefined rules or agent availability. By optimizing how calls are handled during peak hours, the software prevents long wait times and ensures no potential business lead is missed.

See How It Works
Real-Time Call Analytics

Businesses can monitor communication performance through a centralized dashboard that tracks call volume and agent efficiency. These insights allow managers to make data-driven decisions regarding staffing levels and identify areas where customer service quality can be further enhanced.

See How It Works
Seamless CRM Sync

The platform automatically synchronizes call logs and recordings directly into your existing CRM database. This eliminates the need for manual data entry, providing sales and support teams with instant access to customer history whenever a phone call begins.

See How It Works

Pros And Cons of Voxloud

Pros

  • Customer support is highly responsive

  • User interface is very intuitive

  • High-quality audio on mobile devices

Cons

  • Non-intuitive workflows reduce team efficiency

  • Scaling options are currently limited

Voxloud Reviews

no-reviews

No reviews yet!

Be the first to review this product

Frequently Asked Questions

Does Voxloud offer an API?

Yes, Voxloud does offer an API.

Does Voxloud have a mobile app?

Yes, Voxloud does offer a dedicated mobile app for iOS and Android users.

Who are the typical users of Voxloud?

Typical users include E-commerce, real estate, consultancies, customer support, healthcare, marketing, and startups.

What types of pricing plans does Voxloud offer?

Voxloud offers Duetto at £99/month and Concerto with custom pricing. Get a detailed Service cost breakdown tailored to your specific requirements.

What level of support does Voxloud offer?

Voxloud offers expert support via phone and live chat.

What language does Voxloud support?

The platform primarily supports the English and Italian language.

What other apps does Voxloud integrate with?

It integrates with Salesforce, HubSpot, Zoho, Slack, Intercom, Zendesk, and Microsoft Teams.

Popular Comparison