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Overview
WaveStreet provides cloud-based hosted PBX solutions designed to simplify business communications through VoIP technology. Its flexible day-to-day service makes it suitable for businesses seeking scalable communication systems. While some users note the website lacks detailed information, the platform delivers reliable call quality and straightforward setup processes.
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Starting Price
$14.99
/extension/month
WaveStreet Specifications
- Interactive Voice Response (IVR)
- Call Recording
- Call Monitoring
- Call Reporting and Analytics
What Is WaveStreet?
WaveStreet is a cloud-based hosted Private Branch Exchange (PBX) provider that delivers VoIP phone solutions for small to large enterprises seeking unified communications. Its web-based management portal enables self-service extension configuration. This reduces IT workload and allowing employees to manage their own settings without technical assistance.
The platform supports multi-site deployments requiring only internet connections, eliminating specialized equipment costs while maintaining carrier-grade phone service quality. Moreover, its integrated Customer Relationship Management (CRM) functionality automatically logs call data and displays customer information during interactions.
WaveStreet Pricing
WaveStreet price is straightforward, that is $14.99/extension/month.
Disclaimer: The pricing is subject to change.
WaveStreet Integrations
WaveStreet supports integration with multiple systems and platforms, including Salesforce and Zendesk.
Who Is WaveStreet For?
WaveStreet software is ideal for a wide range of industries and sectors, which may include:
- Customer Service
- Healthcare
- Education
- Retail
- Finance
- Technology
- Hospitality
Is WaveStreet Right For You?
If you are struggling with expensive traditional phone systems, limited communication flexibility, and disconnected tools, these challenges can lead to operational inefficiencies and reduced productivity. WaveStreet addresses these issues through cloud-based PBX technology that eliminates hardware investments. It supports remote and multi-location teams seamlessly and includes built-in Salesforce and Zendesk integration for streamlined customer interactions.
The platform has served clients since 2000 and provides local number presence in various countries and operates without mandatory term contracts, offering day-to-day flexibility for businesses that value adaptability. The HIPAA-compliant platform ensures secure communications for healthcare organizations and other regulated industries requiring data protection standards.
Still doubtful if WaveStreet is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
WaveStreet Features
Private Cloud
It delivers telephony and call center services on a dedicated cloud environment, offering stronger data control, enhanced uptime, and scalable capacity. It minimizes local IT infrastructure needs and maintains secure, remote access to communications technology.
Monitoring
This WaveStreet feature enables supervisors to oversee active calls in real time, track agent performance, and manage call quality. This feature supports listening in without interruption and helps inform training or operational adjustments for better communication oversight.
Voice Solutions
This solution includes a hosted PBX system, Systematic Investment Plan (SIP), trunking, and analog/PRI service to deliver cloud‑based telephony. These tools support internet calling, reduce infrastructure needs, and help businesses manage voice traffic efficiently through web‑based configuration and scalable options.
Public Cloud
This public cloud deployment hosts telephony and call center services on shared internet infrastructure, delivering scalable, accessible calls without on‑site hardware. This model supports flexible resource use, reduces upfront costs, and enables team connectivity from anywhere with reliable internet access.
Pros And Cons of WaveStreet
Pros
Provides reliable and crystal-clear call quality
Enables detailed reporting and analytics
Supports straightforward setup and implementation process
Cons
Occasional call routing delays reported
Advanced features might feel difficult to understand
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Frequently Asked Questions
What types of pricing plans does WaveStreet offer?
The software is available for $14.99/extension/month, offering clear and transparent pricing. Contact us for a WaveStreet cost estimate.
Does WaveStreet offer an API?
No, it doesn’t offer an API.
Does WaveStreet offer a mobile app?
No, WaveStreet doesn’t offer a mobile app.
What other apps does WaveStreet integrate with?
WaveStreet integrates with a range of platforms, including Salesforce and Zendesk.
What language does WaveStreet support?
WaveStreet supports English language.
What level of support does WaveStreet offer?
WaveStreet offers support through support tickets and phone.
Who are the typical users of WaveStreet?
Businesses in various industries and sectors, including customer service, healthcare, education, retail, finance, technology, and hospitality can benefit from WaveStreet.