WaveStreet

WaveStreet

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Overview

WaveStreet provides cloud-based hosted PBX solutions designed to simplify business communications through VoIP technology. Its flexible day-to-day service makes it suitable for businesses seeking scalable communication systems. While some users note the website lacks detailed information, the platform delivers reliable call quality and straightforward setup processes.

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Starting Price
$14.99

per extension per month

WaveStreet Specifications

  • Interactive Voice Response (IVR)
  • Call Recording
  • Call Monitoring
  • Call Reporting and Analytics

WaveStreet Features

Private Cloud

It delivers telephony and call center services on a dedicated cloud environment, offering stronger data control, enhanced uptime, and scalable capacity. It minimizes local IT infrastructure needs and maintains secure, remote access to communications technology.

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Monitoring

This WaveStreet feature enables supervisors to oversee active calls in real time, track agent performance, and manage call quality. This feature supports listening in without interruption and helps inform training or operational adjustments for better communication oversight.

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Voice Solutions

This solution includes a hosted PBX system, Systematic Investment Plan (SIP), trunking, and analog/PRI service to deliver cloud‑based telephony. These tools support internet calling, reduce infrastructure needs, and help businesses manage voice traffic efficiently through web‑based configuration and scalable options.

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Public Cloud

This public cloud deployment hosts telephony and call center services on shared internet infrastructure, delivering scalable, accessible calls without on‑site hardware. This model supports flexible resource use, reduces upfront costs, and enables team connectivity from anywhere with reliable internet access.

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Pros And Cons of WaveStreet

Pros

  • Provides reliable and crystal-clear call quality

  • Enables detailed reporting and analytics

  • Supports straightforward setup and implementation process

Cons

  • Occasional call routing delays reported

  • Advanced features might feel difficult to understand

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Frequently Asked Questions

What types of pricing plans does WaveStreet offer?

The software is available for $14.99/extension/month, offering clear and transparent pricing. Contact us for a WaveStreet cost estimate.

Does WaveStreet offer an API?

No, it doesn’t offer an API.

Does WaveStreet offer a mobile app?

No, WaveStreet doesn’t offer a mobile app.

What other apps does WaveStreet integrate with?

WaveStreet integrates with a range of platforms, including Salesforce and Zendesk.

What language does WaveStreet support?

WaveStreet supports English language.

What level of support does WaveStreet offer?

WaveStreet offers support through support tickets and phone.

Who are the typical users of WaveStreet?

Businesses in various industries and sectors, including customer service, healthcare, education, retail, finance, technology, and hospitality can benefit from WaveStreet.