Last Updated
Overview
Yeastar P-Series PBX System is an extensive inbound and outbound tool that offers robust call handling, advanced call center routing, and omnichannel messaging for enhanced customer experience. While the platform may require some improvement in its screen navigation, it provides automatic call distribution and real-time wallboards to improve agent productivity.
Be the first one to leave a review!
No review found
Starting Price
Custom
Yeastar P-Series PBX System Specifications
Interactive Voice Response (IVR)
Call Recording
Call Reporting And Analytics
Omnichannel Support
What Is Yeastar P-Series PBX System?
Yeastar P-Series PBX System is a cloud-based calling and chatting platform that offers business communication and contact center functionality that includes voice calling, call queues, IVR, and outbound campaign capabilities. It provides automatic call distribution, wallboard displays, agent coaching tools, and queue callback options to streamline call center operations. The platform delivers detailed call center reports and real-time monitoring tools to optimize performance. It also provides omnichannel messaging and centralized contact management that supports enhanced customer interactions.
Yeastar P-Series PBX System Pricing
Yeastar P-Series PBX System pricing varies according to the following customized plans:
- Standard Plan
- Enterprise Plan
- Ultimate Plan
Disclaimer: The pricing is subject to change.
Yeastar P-Series PBX System Integrations
Yeastar P-Series PBX System software integrates with a wide range of apps, including:
- Microsoft Teams
- Outlook
- Zendesk
- Salesforce
- HubSpot CRM software
- Odoo
Who Is Yeastar P-Series PBX System For?
Yeastar P-Series PBX System is suitable for the following sectors:
- Education
- Government
- Healthcare
- Transportation
- Retail
- Hospitality
- Finance
Is Yeastar P-Series PBX System Right For You?
Yeastar P-Series PBX System software is suitable for businesses aiming to manage customer communications and call center operations efficiently with unified voice and digital channels. It provides tools like advanced call routing, queue panels, and real-time wallboards for monitoring agents and queue performance. The platform also delivers outbound and inbound call center capabilities that support proactive outreach.
Still not sure if Yeastar P-Series PBX System is right for you? Contact our customer helpline at (661) 384-7070 for further guidance.
Yeastar P-Series PBX System Features
Yeastar P-Series PBX System provides automatic call distribution that routes inbound calls to agents based on predefined queue strategies. It offers ring strategies such as round-robin, least recent, and simultaneous ringing to balance workloads.
The software unifies calling and collaboration through voice calls, conferencing, presence, and internal messaging. It includes call control features including hold, transfer, park, pickup, and voicemail access.
The system provides a real-time call operator panel for centralized call handling and supervision. It offers live visibility into extensions, queues, trunks, and call status. The platform also supports fast call answering, drag-and-drop transfers, and efficient receptionist-level call management.
The platform provides a visual call flow designer to build and manage call routing logic. It features drag-and-drop tools for configuring IVR menus, time conditions, announcements, and routing actions.
