Asset Essentials Reviews
72 Review(s)
softwareOverall Rating
4.5
72 Review(s)
Rating Distribution
5
(44)
4
(23)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Overall Rating
4.5
72 Review(s)
Rating Distribution
5
(44)
4
(23)
3
(5)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Filters
Ratings
Provider Size
Time Used
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Review for Asset Essentials
Review for Asset Essentials
Pros
I find the organization of repair, maintenance, and scheduling service work to be efficient.
Cons
There's honestly nothing I can mention that I dislike.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frederick
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
April 2024
Maximize your Preventive Maintenance program with Asset Essentials.
Maximize your Preventive Maintenance program with Asset Essentials.
Pros
Asset Essentials simplifies the core functions of maintenance management into a user-friendly and intuitive software solution, all at an incredibly appealing price. The customer service is exceptional, and the feedback loop enables meaningful dialogue between the Brightly team and our organization.
Cons
Initially, adopting the system was challenging, and finding a way to expand was unclear. However, as time went on and our userbase's expertise grew, it became significantly easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Charles
Automotive, 500+ employees
More than a year
April 2024
Facilities Manager
Facilities Manager
Pros
I haven't fully explored all of AE's features yet, but it already surpasses our previou
Cons
Occasionally, we're required to input the same information repeatedly, which tends to frustrate the staff.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Joyce
Facilities Services, 51-100 employees
More than a year
April 2024
Asset Essentials
Asset Essentials
Pros
It's easy to use and has the capability to fulfill all our requirements.
Cons
The pricing is slightly higher compared to other options available.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Andrew
Utilities, 11-50 employees
More than a year
April 2024
OVERVIEW OF ASSETS
OVERVIEW OF ASSETS
Pros
I really like how the work orders provide all the essential fields for completion, making it convenient for me.
Cons
I appreciate how the charts are presented and how work orders are categorized based on the department you belong to.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brian
Government Relations, 101-500 employees
More than a year
April 2024
Grounds Report
Grounds Report
Pros
I enjoy being able to track our work and how easily the crews can monitor themselves and their workloads.
Cons
The main issue I face is the inability to input tasks directly related to my group. Originally, we weren't designed to function individually. Since the Grounds Department has expanded, we need to specify our work more accurately. This would enable us to effectively track different job types. I strongly desire to customize the program for precise measurements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Henry
Government Relations, 51-100 employees
More than a year
April 2024
User friendly
User friendly
Pros
The system offers extensive customization options, and I particularly enjoy working with the implementation team. They are tremendously helpful in setting everything up. I'm excited for future utilization of the program when our facility opens.
Cons
It would be great if there was enough storage space to include video trainings within the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Events Services, 11-50 employees
Less than 6 months
April 2024
New User friendly
New User friendly
Pros
As a newcomer to this program, I found it incredibly intuitive and easy to comprehend.
Cons
Adding a few more links in the help section would be a welcome addition.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rachel
Government Relations, 500+ employees
Less than 6 months
April 2024
Asset Essentials Review
Asset Essentials Review
Pros
It works effectively to keep track of items being maintained within our system.
Cons
The main page seems to contain excessive information that may not be necessary.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carlton
Education Management, 500+ employees
More than a year
April 2024
new user of brightly
new user of brightly
Pros
The initial introduction is captivating and enjoyable to work with.
Cons
The program appears to have the potential to offer more, such as breaking down reports into finer details and improving its user-friendliness.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
4
Jack
Public Safety, 51-100 employees
More than a year
January 2024
Asset Essentials
Asset Essentials
Pros
I adore its user-friendliness. It's extremely intuitive, even for individuals who are not tech-savvy.
Cons
Unfortunately, I'm unable to review the history of submitted requests unless I submit a new one. There might be a way to do this, but I haven't discovered it yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaQuana
Education Management, 11-50 employees
More than a year
January 2024
Customer service
Customer service
Pros
One of the best aspects of this service is the exceptional customer support. Not only does the software offer a variety of useful features, but the customer service is also outstanding. When you call the help line, you're greeted with a warm demeanor. The support technicians can resolve 99% of issues, and if they can't, they promptly connect you with the appropriate person while providing regular updates on the progress. I never hesitate to reach out to the help line for any concerns.
Cons
Honestly, I haven't come across any drawbacks when it comes to this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trent
Semiconductors, 51-100 employees
More than a year
January 2024
Why I like Asset Essentials
Why I like Asset Essentials
Pros
It's effortless to navigate to my projects, locate the project number, and provide updates on each project in case others need to be informed.
Cons
It effectively categorizes my projects and provides information on their start and end dates.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Eugene
Architecture & Planning, 51-100 employees
More than a year
January 2024
Easy to operate
Easy to operate
Pros
The system is easy to navigate, allowing for seamless creation of work orders, and keeping track of assets and inventory is crucial.
Cons
At times, there is a slight delay when moving to the next step of a work order.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Travis
Food Production, 500+ employees
More than a year
January 2024
Asset Essentials really aides in Maintenace and Fleet Management
Asset Essentials really aides in Maintenace and Fleet Management
Pros
The system's configurability is exceptional, enabling immediate changes as needed.
Cons
Some users encountered difficulties while trying to log in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Automotive, 500+ employees
More than a year
December 2023
Great product to track work orders
Great product to track work orders
Pros
The ability to track my requested work is invaluable. It allows me to plan and schedule projects around the items that require attention.
Cons
It would be beneficial if a project management tool or another project management software could integrate with this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Government Administration, 51-100 employees
More than a year
December 2023
I think that my review was honest and revealing
I think that my review was honest and revealing
Pros
I'm grateful for the ability to effectively finish all of my support requests.
Cons
I can't find a single aspect of Asset Essentials that I dislike.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Donnie
Education Management, 101-500 employees
Less than a year
December 2023
Asset Essentials is a great app.
Asset Essentials is a great app.
Pros
Creating work orders is unproblematic now. It only took me about an hour to learn all the basics.
Cons
Learning everything within a couple of weeks was quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
December 2023
We love Asset Essentials
We love Asset Essentials
Pros
We love how it aids us in tracking work orders and assigning requests to our teams. As a large campus, this feature greatly assists us in managing the requests.
Cons
The increasing cost each year poses a challenge, especially since we don't utilize many aspects of Asset Essentials.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tricia
Education Management, 51-100 employees
More than a year
December 2023
Rusd racine wisconsin
Rusd racine wisconsin
Pros
Work order management is executed thoroughly.
Cons
While the mobile app offers excellent features, the server response time can be slow.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Andrew
Education Management, 500+ employees
More than a year
December 2023
Asset Essentials the all around perfect management tool
Asset Essentials the all around perfect management tool
Pros
The site is incredibly user-friendly and easy to navigate.
Cons
Overall, I have no real complaints except for the initial setup being difficult. However, once I started using it, it was very easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richie
Education Management, 500+ employees
More than a year
December 2023
Building from the ground up
Building from the ground up
Pros
The inventory management, implementation of GIS for our current data, and work order system in our city have been significantly enhanced.
Cons
Initially, it was a bit challenging due to the extensive inventory, work orders, and vendors that needed to be set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Devin
Utilities, 51-100 employees
More than a year
December 2023
AE Review after 8 years.
AE Review after 8 years.
Pros
It's easy to use, and I've worked with other CMMS systems before, but AE has a seamless flow to it.
Cons
The reporting feature is helpful, but it would be beneficial to have more resources to learn about custom reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Simon
Mining & Metals, 51-100 employees
More than a year
December 2023
Great system with minimal effort to maintain
Great system with minimal effort to maintain
Pros
The ease of use and user interface make this an excellent tool for both technicians and requestors.
Cons
The system could benefit from additional user-friendly elements and more forward-thinking options for Industrial Internet of Things (IIoT).
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
William
Electrical/Electronic Manufacturing, 500+ employees
More than a year
December 2023
Love asset essential
Love asset essential
Pros
I'm thankful for the option to monitor my tasks and trust that they are being executed in the field. It's a huge relief to have my assignments easily accessible via the mobile application. However, I do hope that the app could offer improved notifications for new work orders.
Cons
It frequently experiences lag and the notification feature is subpar. There have been instances where my boss sent me a high-priority work order, but I didn't receive any notification until hours or even an entire day later. The work order had been generated, but the notification failed to inform me. This means I could be in the same building without being aware that an urgent work order was sent until I open the app.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Arthur
Government Relations, 11-50 employees
More than a year
August 2023
It works well to make sure task get completed
It works well to make sure task get completed
Pros
Tracking and retracing repairs or completed tasks is a valuable aspect of this solution.
Cons
I'm unable to modify a job if someone else declines it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cherie
Automotive, 500+ employees
More than a year
July 2023
Asset Essentials
Asset Essentials
Pros
This software proves highly beneficial, as it enhances logical thinking skills.
Cons
To truly grasp all the intricacies of the software, one must use it daily. The tutorials provided are incredibly beneficial and intuitive. I've referred to them multiple times and will continue to do so when the opportunity arises.
Ease of use
8
Value for money
3
Customer Support
10
Functionality
8
Richard
Oil & Energy, 51-100 employees
More than a year
July 2023
Review of Asset Essentials - Austin Academy
Review of Asset Essentials - Austin Academy
Pros
The asset status updates in real-time, ensuring that the inventory remains current through equipment scanning.
Cons
During the last fixed asset audit, the reconciliation process somehow altered the validated equipment, resulting in most fixed assets being displayed as 'in use' in the incorrect location.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
patricia
Primary/Secondary Education, 51-100 employees
More than a year
July 2023
Work order
Work order
Pros
There are multiple options available for printing work orders, and the learning process is simple.
Cons
The work order display is incomplete; I have to open it to view all the information.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Troy
Facilities Services, 500+ employees
Less than 6 months
July 2023
Good service, easy to use, help full for any labor logging system
Good service, easy to use, help full for any labor logging system
Pros
The flexibility to add users and labor hours to any work order or project is a notable feature.
Cons
It would be helpful to have folders to store completed work orders for future verification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Mechanical or Industrial Engineering, 51-100 employees
More than a year
July 2023
Great Value for Small Manufacturing Plants
Great Value for Small Manufacturing Plants
Pros
Work orders provide comprehensive details, including cost history, supplier information, and actual repairs. The ability to attach invoices and other documents proves immensely helpful.
Cons
I encountered difficulties while attempting to schedule preventative maintenance. It never calendared out as expected and always caught us off guard. It took a while to figure out the hierarchy for setting up assets. Having someone guide us through the initial setup would have been beneficial.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kay
Consumer Goods, 11-50 employees
More than a year
July 2023
Asset Essentials - Review
Asset Essentials - Review
Pros
Efficiently managing equipment parts and work orders is one of the strengths of this software.
Cons
Overall, it's a good product. Mastering any system takes time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mark
Construction, 500+ employees
More than a year
July 2023
Asset Essentials Help Desk
Asset Essentials Help Desk
Pros
I utilized this software to create and manage help desk tickets for technology-related issues. Its ease of use and quick learning curve were impressive.
Cons
I experienced difficulty in obtaining a monthly list of tickets that needed completion. Navigating and locating the list was challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mallissa
Education Management, 51-100 employees
More than a year
July 2023
Asset Essential/Brightly Review
Asset Essential/Brightly Review
Pros
It's so easy to submit and review work orders for different tasks. I especially value the mobile functionality.
Cons
The frequency of email updates is excessive. The time in the queue doesn't always reflect the responsiveness to a request. Tracking KPIs could be made simpler, and the interface could be streamlined.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Julie
Education Management, 500+ employees
More than a year
July 2023
Y Likes AE
Y Likes AE
Pros
The arrangement follows a coherent framework, enabling me to learn quickly and effortlessly.
Cons
It may not be inexpensive, but it holds significant value for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Health, Wellness and Fitness, 101-500 employees
More than a year
July 2023
A Days Work
A Days Work
Pros
I'm grateful for the ease of eliminating paper-based methods. The capabilities to document material purchases and associated details are much-needed and overdue.
Cons
Occasionally, the system runs extremely slowly. It hasn't occurred recently, but when it does, it's time to call it a day.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
terry
Education Management, 500+ employees
More than a year
July 2023
Guidewell
Guidewell
Pros
The customer service provided is exceptional, always ready and willing to assist.
Cons
I struggled with navigating the system since I'm new to my position.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Mary
Construction, 1-10 employees
Less than a year
July 2023
Asset Essentials great for schools
Asset Essentials great for schools
Pros
The work order process is fantastic. Owners can easily track what has been completed and when.
Cons
Sometimes it behaves unpredictably. Figuring out the filtering and sorting options can be challenging.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Shawn
Construction, 500+ employees
More than a year
July 2023
Great Application For Work Orders
Great Application For Work Orders
Pros
To put it simply, this software is easy, straightforward, and highly recommended for businesses seeking to streamline their work order system.
Cons
I haven't encountered any issues with Essentials, so I'm highly satisfied with it.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
edwardo
Facilities Services, 500+ employees
More than a year
July 2023
Nice tool for work order management
Nice tool for work order management
Pros
Once you become familiar with the system, it is incredibly user-friendly. It serves as an excellent tool for efficient work order management.
Cons
It would be fantastic to have an option to add and manage site maps.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Primary/Secondary Education, 51-100 employees
More than a year
July 2023
Really good
Really good
Pros
Having all work orders conveniently accessible in one place allows for better organization of my day and week.
Cons
While I don't utilize the software to its full capacity, I genuinely appreciate the part I do use (work orders).
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Oscar
Food & Beverages, 51-100 employees
More than a year
July 2023
Tracker
Tracker
Pros
The ability to customize my page is incredibly convenient. It helps me stay informed about upcoming tasks and completed work. For inventory control, I can easily identify items that need to be ordered for stock.
Cons
I haven't discovered a way for the system to alert me when our parts clerk checks in parts for an asset without actively checking myself.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Jeff
Food Production, 101-500 employees
More than a year
July 2023
Solid System
Solid System
Pros
The initial setup is effortless, especially when it comes to adding assets and equipment. Investing time in the beginning pays off during fieldwork. For example, having pump serial and model numbers readily available in Asset Essentials saves a significant amount of time. The option to customize reports is valuable. Additionally, updating work orders with parts on order information or scheduling details and automatically notifying the submitter via email is a great feature.
Cons
I asked all my staff, but none of them had a response to this question.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Hospitality, 51-100 employees
More than a year
July 2023
Maintenance Manager
Maintenance Manager
Pros
Navigating through the program is effortless.
Cons
It would be beneficial to have the ability to forecast beyond one week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Food Production, 51-100 employees
More than a year
July 2023
Not a fan
Not a fan
Pros
Frankly, it can be confusing and lacks user-friendliness.
Cons
Every work order generates three emails.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Rich
Education Management, 500+ employees
More than a year
July 2023
Well worth the time & money investment
Well worth the time & money investment
Pros
Asset Essentials has transformed our maintenance tracking processes in the facility. It has significantly simplified record-keeping and KPI monitoring.
Cons
Since implementing Asset Essentials in 2020, the mobile app has consistently been a source of frustration. Our users have experienced no issues or complaints with the website, but we continuously receive reports regarding the malfunctioning of the mobile app. It would be preferable to have a proper mobile website for Asset Essentials that we can direct our team to when the app isn't functioning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Non-Profit Organization Management, 51-100 employees
More than a year
July 2023
Greatful user of Asset Essentials
Greatful user of Asset Essentials
Pros
I appreciate the ease of submitting work orders and the collaborative functionality it offers with other departments.
Cons
I sometimes struggle to locate my submitted work orders due to sorting issues.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jennifah
Education Management, 500+ employees
More than a year
July 2023
Custodial
Custodial
Pros
Completing a work order requires multiple saves before the "complete" button becomes active.
Cons
There are too many steps; I have to save the work order before completing it.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lisa
Facilities Services, 500+ employees
More than a year
July 2023
Great Product
Great Product
Pros
I find it highly customizable and scalable, which is a major advantage.
Cons
The software lacks text messaging capability for high-priority work orders.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jay
Primary/Secondary Education, 500+ employees
More than a year
July 2023
Work Order system
Work Order system
Pros
It is sufficiently easy to use and functions effectively most of the time.
Cons
At times, it feels overly simplistic in its appearance; perhaps it could have a more visually appealing design.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Joshua
Education Management, 101-500 employees
More than a year
July 2023
Filters
Sort by:
Review for Asset Essentials
Review for Asset Essentials
Pros
I find the organization of repair, maintenance, and scheduling service work to be efficient.
Cons
There's honestly nothing I can mention that I dislike.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Frederick
Mechanical or Industrial Engineering, 51-100 employees
Less than a year
April 2024
Maximize your Preventive Maintenance program with Asset Essentials.
Maximize your Preventive Maintenance program with Asset Essentials.
Pros
Asset Essentials simplifies the core functions of maintenance management into a user-friendly and intuitive software solution, all at an incredibly appealing price. The customer service is exceptional, and the feedback loop enables meaningful dialogue between the Brightly team and our organization.
Cons
Initially, adopting the system was challenging, and finding a way to expand was unclear. However, as time went on and our userbase's expertise grew, it became significantly easier.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Charles
Automotive, 500+ employees
More than a year
April 2024
Facilities Manager
Facilities Manager
Pros
I haven't fully explored all of AE's features yet, but it already surpasses our previou
Cons
Occasionally, we're required to input the same information repeatedly, which tends to frustrate the staff.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
6
Joyce
Facilities Services, 51-100 employees
More than a year
April 2024
Asset Essentials
Asset Essentials
Pros
It's easy to use and has the capability to fulfill all our requirements.
Cons
The pricing is slightly higher compared to other options available.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
10
Andrew
Utilities, 11-50 employees
More than a year
April 2024
OVERVIEW OF ASSETS
OVERVIEW OF ASSETS
Pros
I really like how the work orders provide all the essential fields for completion, making it convenient for me.
Cons
I appreciate how the charts are presented and how work orders are categorized based on the department you belong to.
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Brian
Government Relations, 101-500 employees
More than a year
April 2024
Grounds Report
Grounds Report
Pros
I enjoy being able to track our work and how easily the crews can monitor themselves and their workloads.
Cons
The main issue I face is the inability to input tasks directly related to my group. Originally, we weren't designed to function individually. Since the Grounds Department has expanded, we need to specify our work more accurately. This would enable us to effectively track different job types. I strongly desire to customize the program for precise measurements.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Henry
Government Relations, 51-100 employees
More than a year
April 2024
User friendly
User friendly
Pros
The system offers extensive customization options, and I particularly enjoy working with the implementation team. They are tremendously helpful in setting everything up. I'm excited for future utilization of the program when our facility opens.
Cons
It would be great if there was enough storage space to include video trainings within the system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kyle
Events Services, 11-50 employees
Less than 6 months
April 2024
New User friendly
New User friendly
Pros
As a newcomer to this program, I found it incredibly intuitive and easy to comprehend.
Cons
Adding a few more links in the help section would be a welcome addition.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Rachel
Government Relations, 500+ employees
Less than 6 months
April 2024
Asset Essentials Review
Asset Essentials Review
Pros
It works effectively to keep track of items being maintained within our system.
Cons
The main page seems to contain excessive information that may not be necessary.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Carlton
Education Management, 500+ employees
More than a year
April 2024
new user of brightly
new user of brightly
Pros
The initial introduction is captivating and enjoyable to work with.
Cons
The program appears to have the potential to offer more, such as breaking down reports into finer details and improving its user-friendliness.
Ease of use
6
Value for money
8
Customer Support
8
Functionality
4
Jack
Public Safety, 51-100 employees
More than a year
January 2024
Asset Essentials
Asset Essentials
Pros
I adore its user-friendliness. It's extremely intuitive, even for individuals who are not tech-savvy.
Cons
Unfortunately, I'm unable to review the history of submitted requests unless I submit a new one. There might be a way to do this, but I haven't discovered it yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
LaQuana
Education Management, 11-50 employees
More than a year
January 2024
Customer service
Customer service
Pros
One of the best aspects of this service is the exceptional customer support. Not only does the software offer a variety of useful features, but the customer service is also outstanding. When you call the help line, you're greeted with a warm demeanor. The support technicians can resolve 99% of issues, and if they can't, they promptly connect you with the appropriate person while providing regular updates on the progress. I never hesitate to reach out to the help line for any concerns.
Cons
Honestly, I haven't come across any drawbacks when it comes to this software.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Trent
Semiconductors, 51-100 employees
More than a year
January 2024
Why I like Asset Essentials
Why I like Asset Essentials
Pros
It's effortless to navigate to my projects, locate the project number, and provide updates on each project in case others need to be informed.
Cons
It effectively categorizes my projects and provides information on their start and end dates.
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Eugene
Architecture & Planning, 51-100 employees
More than a year
January 2024
Easy to operate
Easy to operate
Pros
The system is easy to navigate, allowing for seamless creation of work orders, and keeping track of assets and inventory is crucial.
Cons
At times, there is a slight delay when moving to the next step of a work order.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Travis
Food Production, 500+ employees
More than a year
January 2024
Asset Essentials really aides in Maintenace and Fleet Management
Asset Essentials really aides in Maintenace and Fleet Management
Pros
The system's configurability is exceptional, enabling immediate changes as needed.
Cons
Some users encountered difficulties while trying to log in.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tony
Automotive, 500+ employees
More than a year
December 2023
Great product to track work orders
Great product to track work orders
Pros
The ability to track my requested work is invaluable. It allows me to plan and schedule projects around the items that require attention.
Cons
It would be beneficial if a project management tool or another project management software could integrate with this system.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Michael
Government Administration, 51-100 employees
More than a year
December 2023
I think that my review was honest and revealing
I think that my review was honest and revealing
Pros
I'm grateful for the ability to effectively finish all of my support requests.
Cons
I can't find a single aspect of Asset Essentials that I dislike.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Donnie
Education Management, 101-500 employees
Less than a year
December 2023
Asset Essentials is a great app.
Asset Essentials is a great app.
Pros
Creating work orders is unproblematic now. It only took me about an hour to learn all the basics.
Cons
Learning everything within a couple of weeks was quite challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Juan
Mechanical or Industrial Engineering, 51-100 employees
Less than 6 months
December 2023
We love Asset Essentials
We love Asset Essentials
Pros
We love how it aids us in tracking work orders and assigning requests to our teams. As a large campus, this feature greatly assists us in managing the requests.
Cons
The increasing cost each year poses a challenge, especially since we don't utilize many aspects of Asset Essentials.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Tricia
Education Management, 51-100 employees
More than a year
December 2023
Rusd racine wisconsin
Rusd racine wisconsin
Pros
Work order management is executed thoroughly.
Cons
While the mobile app offers excellent features, the server response time can be slow.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Andrew
Education Management, 500+ employees
More than a year
December 2023
Asset Essentials the all around perfect management tool
Asset Essentials the all around perfect management tool
Pros
The site is incredibly user-friendly and easy to navigate.
Cons
Overall, I have no real complaints except for the initial setup being difficult. However, once I started using it, it was very easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Richie
Education Management, 500+ employees
More than a year
December 2023
Building from the ground up
Building from the ground up
Pros
The inventory management, implementation of GIS for our current data, and work order system in our city have been significantly enhanced.
Cons
Initially, it was a bit challenging due to the extensive inventory, work orders, and vendors that needed to be set up.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Devin
Utilities, 51-100 employees
More than a year
December 2023
AE Review after 8 years.
AE Review after 8 years.
Pros
It's easy to use, and I've worked with other CMMS systems before, but AE has a seamless flow to it.
Cons
The reporting feature is helpful, but it would be beneficial to have more resources to learn about custom reporting.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Simon
Mining & Metals, 51-100 employees
More than a year
December 2023
Great system with minimal effort to maintain
Great system with minimal effort to maintain
Pros
The ease of use and user interface make this an excellent tool for both technicians and requestors.
Cons
The system could benefit from additional user-friendly elements and more forward-thinking options for Industrial Internet of Things (IIoT).
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
William
Electrical/Electronic Manufacturing, 500+ employees
More than a year
December 2023
Love asset essential
Love asset essential
Pros
I'm thankful for the option to monitor my tasks and trust that they are being executed in the field. It's a huge relief to have my assignments easily accessible via the mobile application. However, I do hope that the app could offer improved notifications for new work orders.
Cons
It frequently experiences lag and the notification feature is subpar. There have been instances where my boss sent me a high-priority work order, but I didn't receive any notification until hours or even an entire day later. The work order had been generated, but the notification failed to inform me. This means I could be in the same building without being aware that an urgent work order was sent until I open the app.
Ease of use
10
Value for money
6
Customer Support
8
Functionality
6
Arthur
Government Relations, 11-50 employees
More than a year
August 2023
It works well to make sure task get completed
It works well to make sure task get completed
Pros
Tracking and retracing repairs or completed tasks is a valuable aspect of this solution.
Cons
I'm unable to modify a job if someone else declines it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Cherie
Automotive, 500+ employees
More than a year
July 2023
Asset Essentials
Asset Essentials
Pros
This software proves highly beneficial, as it enhances logical thinking skills.
Cons
To truly grasp all the intricacies of the software, one must use it daily. The tutorials provided are incredibly beneficial and intuitive. I've referred to them multiple times and will continue to do so when the opportunity arises.
Ease of use
8
Value for money
3
Customer Support
10
Functionality
8
Richard
Oil & Energy, 51-100 employees
More than a year
July 2023
Review of Asset Essentials - Austin Academy
Review of Asset Essentials - Austin Academy
Pros
The asset status updates in real-time, ensuring that the inventory remains current through equipment scanning.
Cons
During the last fixed asset audit, the reconciliation process somehow altered the validated equipment, resulting in most fixed assets being displayed as 'in use' in the incorrect location.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
patricia
Primary/Secondary Education, 51-100 employees
More than a year
July 2023
Work order
Work order
Pros
There are multiple options available for printing work orders, and the learning process is simple.
Cons
The work order display is incomplete; I have to open it to view all the information.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
6
Troy
Facilities Services, 500+ employees
Less than 6 months
July 2023
Good service, easy to use, help full for any labor logging system
Good service, easy to use, help full for any labor logging system
Pros
The flexibility to add users and labor hours to any work order or project is a notable feature.
Cons
It would be helpful to have folders to store completed work orders for future verification.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexander
Mechanical or Industrial Engineering, 51-100 employees
More than a year
July 2023
Great Value for Small Manufacturing Plants
Great Value for Small Manufacturing Plants
Pros
Work orders provide comprehensive details, including cost history, supplier information, and actual repairs. The ability to attach invoices and other documents proves immensely helpful.
Cons
I encountered difficulties while attempting to schedule preventative maintenance. It never calendared out as expected and always caught us off guard. It took a while to figure out the hierarchy for setting up assets. Having someone guide us through the initial setup would have been beneficial.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Kay
Consumer Goods, 11-50 employees
More than a year
July 2023
Asset Essentials - Review
Asset Essentials - Review
Pros
Efficiently managing equipment parts and work orders is one of the strengths of this software.
Cons
Overall, it's a good product. Mastering any system takes time.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mark
Construction, 500+ employees
More than a year
July 2023
Asset Essentials Help Desk
Asset Essentials Help Desk
Pros
I utilized this software to create and manage help desk tickets for technology-related issues. Its ease of use and quick learning curve were impressive.
Cons
I experienced difficulty in obtaining a monthly list of tickets that needed completion. Navigating and locating the list was challenging.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mallissa
Education Management, 51-100 employees
More than a year
July 2023
Asset Essential/Brightly Review
Asset Essential/Brightly Review
Pros
It's so easy to submit and review work orders for different tasks. I especially value the mobile functionality.
Cons
The frequency of email updates is excessive. The time in the queue doesn't always reflect the responsiveness to a request. Tracking KPIs could be made simpler, and the interface could be streamlined.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
4
Julie
Education Management, 500+ employees
More than a year
July 2023
Y Likes AE
Y Likes AE
Pros
The arrangement follows a coherent framework, enabling me to learn quickly and effortlessly.
Cons
It may not be inexpensive, but it holds significant value for us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jim
Health, Wellness and Fitness, 101-500 employees
More than a year
July 2023
A Days Work
A Days Work
Pros
I'm grateful for the ease of eliminating paper-based methods. The capabilities to document material purchases and associated details are much-needed and overdue.
Cons
Occasionally, the system runs extremely slowly. It hasn't occurred recently, but when it does, it's time to call it a day.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
terry
Education Management, 500+ employees
More than a year
July 2023
Guidewell
Guidewell
Pros
The customer service provided is exceptional, always ready and willing to assist.
Cons
I struggled with navigating the system since I'm new to my position.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Mary
Construction, 1-10 employees
Less than a year
July 2023
Asset Essentials great for schools
Asset Essentials great for schools
Pros
The work order process is fantastic. Owners can easily track what has been completed and when.
Cons
Sometimes it behaves unpredictably. Figuring out the filtering and sorting options can be challenging.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
9
Shawn
Construction, 500+ employees
More than a year
July 2023
Great Application For Work Orders
Great Application For Work Orders
Pros
To put it simply, this software is easy, straightforward, and highly recommended for businesses seeking to streamline their work order system.
Cons
I haven't encountered any issues with Essentials, so I'm highly satisfied with it.
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
edwardo
Facilities Services, 500+ employees
More than a year
July 2023
Nice tool for work order management
Nice tool for work order management
Pros
Once you become familiar with the system, it is incredibly user-friendly. It serves as an excellent tool for efficient work order management.
Cons
It would be fantastic to have an option to add and manage site maps.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Gabriel
Primary/Secondary Education, 51-100 employees
More than a year
July 2023
Really good
Really good
Pros
Having all work orders conveniently accessible in one place allows for better organization of my day and week.
Cons
While I don't utilize the software to its full capacity, I genuinely appreciate the part I do use (work orders).
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Oscar
Food & Beverages, 51-100 employees
More than a year
July 2023
Tracker
Tracker
Pros
The ability to customize my page is incredibly convenient. It helps me stay informed about upcoming tasks and completed work. For inventory control, I can easily identify items that need to be ordered for stock.
Cons
I haven't discovered a way for the system to alert me when our parts clerk checks in parts for an asset without actively checking myself.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Jeff
Food Production, 101-500 employees
More than a year
July 2023
Solid System
Solid System
Pros
The initial setup is effortless, especially when it comes to adding assets and equipment. Investing time in the beginning pays off during fieldwork. For example, having pump serial and model numbers readily available in Asset Essentials saves a significant amount of time. The option to customize reports is valuable. Additionally, updating work orders with parts on order information or scheduling details and automatically notifying the submitter via email is a great feature.
Cons
I asked all my staff, but none of them had a response to this question.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jason
Hospitality, 51-100 employees
More than a year
July 2023
Maintenance Manager
Maintenance Manager
Pros
Navigating through the program is effortless.
Cons
It would be beneficial to have the ability to forecast beyond one week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bill
Food Production, 51-100 employees
More than a year
July 2023
Not a fan
Not a fan
Pros
Frankly, it can be confusing and lacks user-friendliness.
Cons
Every work order generates three emails.
Ease of use
4
Value for money
2
Customer Support
4
Functionality
2
Rich
Education Management, 500+ employees
More than a year
July 2023
Well worth the time & money investment
Well worth the time & money investment
Pros
Asset Essentials has transformed our maintenance tracking processes in the facility. It has significantly simplified record-keeping and KPI monitoring.
Cons
Since implementing Asset Essentials in 2020, the mobile app has consistently been a source of frustration. Our users have experienced no issues or complaints with the website, but we continuously receive reports regarding the malfunctioning of the mobile app. It would be preferable to have a proper mobile website for Asset Essentials that we can direct our team to when the app isn't functioning.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
John
Non-Profit Organization Management, 51-100 employees
More than a year
July 2023
Greatful user of Asset Essentials
Greatful user of Asset Essentials
Pros
I appreciate the ease of submitting work orders and the collaborative functionality it offers with other departments.
Cons
I sometimes struggle to locate my submitted work orders due to sorting issues.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Jennifah
Education Management, 500+ employees
More than a year
July 2023
Custodial
Custodial
Pros
Completing a work order requires multiple saves before the "complete" button becomes active.
Cons
There are too many steps; I have to save the work order before completing it.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
6
Lisa
Facilities Services, 500+ employees
More than a year
July 2023
Great Product
Great Product
Pros
I find it highly customizable and scalable, which is a major advantage.
Cons
The software lacks text messaging capability for high-priority work orders.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Jay
Primary/Secondary Education, 500+ employees
More than a year
July 2023
Work Order system
Work Order system
Pros
It is sufficiently easy to use and functions effectively most of the time.
Cons
At times, it feels overly simplistic in its appearance; perhaps it could have a more visually appealing design.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Joshua
Education Management, 101-500 employees
More than a year
July 2023