Asset Essentials Reviews

“Customized to my view!

Pros

The training modules and sandbox mode have really improved how I use the product. I'm able to set up every detail so it reflects my personal customizations, which I love. It presents the data exactly the way I prefer to view it.

Cons

I do wish we had come across this earlier but I'm also mindful that worthwhile discoveries don't always happen overnight.

“Easily accessible but lags sometimes

Pros

Being able to access the program from anywhere when I am traveling or away from the office is something I really value.

Cons

I do notice it becomes quite slow at times and having to rely on using it on our phones isn't the most convenient setup.

“interactive layout with frustrating limits

Pros

the layout is very interactive to use and it lets me locate whatever I need quickly so I don't end up confused by deep, complicated menus.

Cons

I wish I could tweak settings the way I want and it's frustrating that there's no option to assign multiple work orders at once.

“Works great for us

Pros

I am grateful that most of the tools and features are reachable directly from the homepage, even though a few elements still aren't accessible there.

Cons

When it comes to profiles, I find the customization choices fairly limited , I can't really arrange things the way I'd want.

“Connecting schools made simple

Pros

the interface makes it very simple to link up with other schools and the maintenance crews whenever we require supplies or need work orders processed , it's a huge improvement over having to call around and book appointments all the time.

Cons

Honestly, I can't really point to anything I dislike about it so far, everything feels pretty smooth and easy to use.

“Years of easy dependability

Pros

It is incredibly easy to move around in and I really appreciate how configurable almost every part of it is. Customizing it so that it aligns with our requirements was easy. We've been relying on it for roughly four years now and during that time it has been consistently dependable. Getting it set up surprised me with how fast it went , the whole configuration only took about a day and anytime I needed assistance while implementing it, a support team response was just an email away.

Cons

What I would really like is automatic text messaging notifications to be sent out when new work orders are created, since that feature is currently missing.

“Features for every need!

Pros

For our maintenance program, I've discovered a lot of features that genuinely support our workflows, it supplies everything my team and I need to remain organized and efficient.

Cons

At first, I found the volume of information presented to be a bit much, making it hard for me to sift through and locate what I needed quickly.

“The smooth system we needed

Pros

I appreciate that every one of our locations can access this platform and attach photos to work order tickets , being able to see the precise spot of an issue is incredibly useful. The fact that team members can file requests directly from their phones while standing at the problem site has totally changed how we work, since nobody needs to trek back to a desktop. Letting managers and other staff be assigned to evaluate and prioritize problems really tidies up the whole workflow. Rolling this out was easier than I expected for everyone who enters work orders. Support has been phenomenal , whenever we hit a issue they're responsive and resolve things quickly. We rely on this tool across all of our facilities every day, it's become indispensable to our operations.

Cons

Honestly, I can't come up with anything about it that I find annoying or problematic.

“Powerful but pricey pieces

Pros

Real-time access and the mobile app have become indispensable for our fast-paced day-to-day work. While the implementation support for remote assistance felt expensive, the people helping us were very supportive. I've also found customer service to be excellent whenever we've faced issues.

Cons

I find the admin interface difficult to use and not very easy. On top of that, needing to buy several separate add-ons rather than getting a single all-in-one package makes it tough for our finance folks to justify the overall expense.

“amazing support with rigid setup

Pros

I find the interface easy to use and the tracking features give me useful insights that let our team enhance how we deliver services. Their customer support truly impresses me , having chat, phone and email options means I can quickly get assistance while out in the field which is very handy.

Cons

The backend lacks the flexibility we were expecting. They assured us that every setting could be tweaked, but that's not true, in practice maybe around seventy percent is adjustable, at best.

“easyyy to use from the start

Pros

Honestly, I love how smooth everything is , the interface is very easy and I didn't have to deal with any difficulty.

Cons

So far I haven't found any issues.

“Perfect track with clunky system

Pros

Through this platform, I am able to keep close watch over every part and material in our inventory without issue.

Cons

I'd love for the app to include a feature that shows incoming parts' progress because at the moment I'm forced to rely on a separate spreadsheet, maintaining two different databases for identical parts is really inconvenient.

“A truly customizable favorite solution

Pros

UI is very friendly and it provides everything I require. It handles repairs for many different machines flawlessly.

Cons

The reports don't sufficiently target actual labor the way I need and I struggle to find reliable methods to audit my maintenance team's activities. Equipment-related reports, however are excellent and very useful overall.

“smooth but struggles to stick

Pros

The layout is smooth to use and I thought the tech support team did an excellent job, they provided hands-on training that made a real difference. Among all the platforms we evaluated, this was the single solution that met every requirement we had.

Cons

the hardest part is getting everyone across our organization to feel at ease using the system. We need additional support during rollout , I suspect many other firms wrestle with the same inter-departmental adoption issues.

“Good when it runs fast

Pros

the app's monitoring tools really enhance my productivity and help keep me focused and on track all through the day.

Cons

Sometimes the interface runs quite slowly and I often catch it glitching now and then which becomes really frustrating and interruptive.

“Just an avg tool�

Pros

I am really pleased with how simple it makes keeping track of inventory and handling work orders. The analytics are very clear and genuinely helpful, provided I keep my data clean. It�s also very quick to update the status of a job and simple to link specific parts to the work orders.

Cons

In my experience there are several areas that could use some work. For example, connecting parts to assets comes across as clumsy and more complex than it needs to be. When parts are still on order I can't quickly identify which purchase order they're associated with, instead I have to comb through every PO and drill into each one. That has led to situations where the system indicated parts were ordered when they actually weren't, often because someone typed the wrong quantity or manually adjusted numbers by accident. On top of that, printing part barcodes feels unnecessarily fiddly and could be much simpler.

“Easy when you remember it

Pros

the best is how easy and interactive it is to use.

Cons

Its hard to remember how to set things up when I don't use the system regularly.

“Clunky clicks in one place

Pros

I can manage both work orders and parts inventory without jumping between apps, all from one place.

Cons

Honestly, I find the interface somewhat clunky in certain spots and I can clearly picture improvements that would simplify workflows and reduce the amount of clicking I have to do.

“Review for Asset Essentials

Pros

I find the organization of repair, maintenance, and scheduling service work to be efficient.

Cons

There's honestly nothing I can mention that I dislike.

“Maximize your Preventive Maintenance program with Asset Essentials.

Pros

Asset Essentials simplifies the core functions of maintenance management into a user-friendly and intuitive software solution, all at an incredibly appealing price. The customer service is exceptional, and the feedback loop enables meaningful dialogue between the Brightly team and our organization.

Cons

Initially, adopting the system was challenging, and finding a way to expand was unclear. However, as time went on and our userbase's expertise grew, it became significantly easier.

“Facilities Manager

Pros

I haven't fully explored all of AE's features yet, but it already surpasses our previou

Cons

Occasionally, we're required to input the same information repeatedly, which tends to frustrate the staff.

“Asset Essentials

Pros

It's easy to use and has the capability to fulfill all our requirements.

Cons

The pricing is slightly higher compared to other options available.

“OVERVIEW OF ASSETS

Pros

I really like how the work orders provide all the essential fields for completion, making it convenient for me.

Cons

I appreciate how the charts are presented and how work orders are categorized based on the department you belong to.

“Grounds Report

Pros

I enjoy being able to track our work and how easily the crews can monitor themselves and their workloads.

Cons

The main issue I face is the inability to input tasks directly related to my group. Originally, we weren't designed to function individually. Since the Grounds Department has expanded, we need to specify our work more accurately. This would enable us to effectively track different job types. I strongly desire to customize the program for precise measurements.

“User friendly

Pros

The system offers extensive customization options, and I particularly enjoy working with the implementation team. They are tremendously helpful in setting everything up. I'm excited for future utilization of the program when our facility opens.

Cons

It would be great if there was enough storage space to include video trainings within the system.

“New User friendly

Pros

As a newcomer to this program, I found it incredibly intuitive and easy to comprehend.

Cons

Adding a few more links in the help section would be a welcome addition.

“Asset Essentials Review

Pros

It works effectively to keep track of items being maintained within our system.

Cons

The main page seems to contain excessive information that may not be necessary.

“Easy to manage but reports are hard

Pros

I really appreciate how the modular setup breaks tasks into chunks, making it far easier to manage every aspect.

Cons

it doesn't generate automatic status reports for parts, so I end up having to inspect and verify everything manually every time.

“excellent features but hard to use

Pros

It is absolutely loaded with features across the board. I can manage and track work orders, use QR code scans to pull up asset details, receive preventive maintenance alerts, keep an eye on costs and analyze data to drive ongoing improvements. There's a massive set of features that really helps us stay organized, productive and efficient.

Cons

While it does a lot, getting comfortable with every feature requires patience because there's a lot of options. They do provide online guides and webinars but I still find it can feel overwhelming when I'm not sure which area to begin with. The tutorial emails are useful yet there's a lot left to learn independently.

“Comprehensive Features with Great Customization

Pros

I rely on it to keep our trade dispatching running smoothly thanks to its dependable workflow features that consistently handle issues.

Cons

Every now and then it lags and I find that you need a global admin to make any deep customizations.

“Flexible tool with rare hiccups

Pros

We love how user-friendly the interface is & it lets us tweak and personalize everything exactly the way we want. In fact, we've rolled it out to teams we never originally planned to include because it's so adaptable to different processes and workflows.

Cons

Occasionally I notice transfers run a bit slowly, it doesn't happen frequently but when it does, it tacks on extra minutes to finishing a job and interrupts the flow of work.

“Good trackers but better reports needed

Pros

I like being able to connect different processes and keep an eye on them through data tracking for both time and cost metrics is something I really value.

Cons

I'd love for the reporting features to be more powerful, I also want a way to batch-send work orders and see everything laid out in a table view for clearer organization.

“One place for everything!

Pros

everything is consolidated into one central location & it really aligns how I organize and oversee all our assets, making management far easier.

Cons

So far, I haven't come across any significant problems because I'm still in the early stages of using it.

“simple to schedule & track work

Pros

the interface is very interactive and it makes handling PM schedules completely easy, plus the work order management tools are dependable as well.

Cons

I do not have any major complaints but I am looking forward to the maps and floorplan features they're planning to roll out.

“Much better than the old system

Pros

The routing feature performs far better than what I dealt with on SchoolDude and PM and I am genuinely grateful for that upgrade.

Cons

NO problems so far because we're still working through the update process and haven't finished rolling everything out yet.

“awsome dealership management solution

Pros

Its very easy to submit work orders, and the core asset feature works wonderfully.

Cons

no obvious shortcomings exist in this platform's core features

“easy talk but clunky screens

Pros

I feel the communication flow between operators and management operates very smoothly overall.

Cons

interface makes it really frustrating to select different windows or to properly fill out the various sections.

“new user of brightly

Pros

The initial introduction is captivating and enjoyable to work with.

Cons

The program appears to have the potential to offer more, such as breaking down reports into finer details and improving its user-friendliness.

“Asset Essentials

Pros

I adore its user-friendliness. It's extremely intuitive, even for individuals who are not tech-savvy.

Cons

Unfortunately, I'm unable to review the history of submitted requests unless I submit a new one. There might be a way to do this, but I haven't discovered it yet.

“Customer service

Pros

One of the best aspects of this service is the exceptional customer support. Not only does the software offer a variety of useful features, but the customer service is also outstanding. When you call the help line, you're greeted with a warm demeanor. The support technicians can resolve 99% of issues, and if they can't, they promptly connect you with the appropriate person while providing regular updates on the progress. I never hesitate to reach out to the help line for any concerns.

Cons

Honestly, I haven't come across any drawbacks when it comes to this software.

“Why I like Asset Essentials

Pros

It's effortless to navigate to my projects, locate the project number, and provide updates on each project in case others need to be informed.

Cons

It effectively categorizes my projects and provides information on their start and end dates.

“Easy to operate

Pros

The system is easy to navigate, allowing for seamless creation of work orders, and keeping track of assets and inventory is crucial.

Cons

At times, there is a slight delay when moving to the next step of a work order.

“Good maps with long setup

Pros

One thing I appreciate is how the app lets me keep an eye on inventory and quickly pull up past work orders whenever I need them. I absolutely love the mapping tool and being able to pinpoint, where jobs are and look over all the data has made my daily tasks far simpler and more efficient.

Cons

Setting up our system ended up taking a fair amount of time at the start even though their team provided useful video conference assistance. I still find myself missing the previous name , Dude Solutions sounded better and felt more familiar to me.

“Flawless setup with minor tweaks

Pros

I'm really glad it arrived ready to use immediately, yet let me tweak settings exactly the way I wanted. The interface is smooth and the implementation crew truly exceeded expectations , they stayed hands-on through the entire setup and confirmed everything was functioning flawlessly from day one, and were always responsive to my questions.

Cons

I have not faced any major problems. If I could tweak one thing, it would be adding a handful more fields to the work order submission form, although I've managed to find workarounds for that shortcoming.

“Asset Essentials really aides in Maintenace and Fleet Management

Pros

The system's configurability is exceptional, enabling immediate changes as needed.

Cons

Some users encountered difficulties while trying to log in.

“Great product to track work orders

Pros

The ability to track my requested work is invaluable. It allows me to plan and schedule projects around the items that require attention.

Cons

It would be beneficial if a project management tool or another project management software could integrate with this system.

“I think that my review was honest and revealing

Pros

I'm grateful for the ability to effectively finish all of my support requests.

Cons

I can't find a single aspect of Asset Essentials that I dislike.

“Asset Essentials is a great app.

Pros

Creating work orders is unproblematic now. It only took me about an hour to learn all the basics.

Cons

Learning everything within a couple of weeks was quite challenging.

“We love Asset Essentials

Pros

We love how it aids us in tracking work orders and assigning requests to our teams. As a large campus, this feature greatly assists us in managing the requests.

Cons

The increasing cost each year poses a challenge, especially since we don't utilize many aspects of Asset Essentials.

“Rusd racine wisconsin

Pros

Work order management is executed thoroughly.

Cons

While the mobile app offers excellent features, the server response time can be slow.