Asset Essentials Reviews

“Why I like Asset Essentials

Pros

It's effortless to navigate to my projects, locate the project number, and provide updates on each project in case others need to be informed.

Cons

It effectively categorizes my projects and provides information on their start and end dates.

“Easy to operate

Pros

The system is easy to navigate, allowing for seamless creation of work orders, and keeping track of assets and inventory is crucial.

Cons

At times, there is a slight delay when moving to the next step of a work order.

“Good maps with long setup

Pros

One thing I appreciate is how the app lets me keep an eye on inventory and quickly pull up past work orders whenever I need them. I absolutely love the mapping tool and being able to pinpoint, where jobs are and look over all the data has made my daily tasks far simpler and more efficient.

Cons

Setting up our system ended up taking a fair amount of time at the start even though their team provided useful video conference assistance. I still find myself missing the previous name , Dude Solutions sounded better and felt more familiar to me.

“Flawless setup with minor tweaks

Pros

I'm really glad it arrived ready to use immediately, yet let me tweak settings exactly the way I wanted. The interface is smooth and the implementation crew truly exceeded expectations , they stayed hands-on through the entire setup and confirmed everything was functioning flawlessly from day one, and were always responsive to my questions.

Cons

I have not faced any major problems. If I could tweak one thing, it would be adding a handful more fields to the work order submission form, although I've managed to find workarounds for that shortcoming.

“Asset Essentials really aides in Maintenace and Fleet Management

Pros

The system's configurability is exceptional, enabling immediate changes as needed.

Cons

Some users encountered difficulties while trying to log in.

“Great product to track work orders

Pros

The ability to track my requested work is invaluable. It allows me to plan and schedule projects around the items that require attention.

Cons

It would be beneficial if a project management tool or another project management software could integrate with this system.

“I think that my review was honest and revealing

Pros

I'm grateful for the ability to effectively finish all of my support requests.

Cons

I can't find a single aspect of Asset Essentials that I dislike.

“Asset Essentials is a great app.

Pros

Creating work orders is unproblematic now. It only took me about an hour to learn all the basics.

Cons

Learning everything within a couple of weeks was quite challenging.

“We love Asset Essentials

Pros

We love how it aids us in tracking work orders and assigning requests to our teams. As a large campus, this feature greatly assists us in managing the requests.

Cons

The increasing cost each year poses a challenge, especially since we don't utilize many aspects of Asset Essentials.

“Rusd racine wisconsin

Pros

Work order management is executed thoroughly.

Cons

While the mobile app offers excellent features, the server response time can be slow.

“Asset Essentials the all around perfect management tool

Pros

The site is incredibly user-friendly and easy to navigate.

Cons

Overall, I have no real complaints except for the initial setup being difficult. However, once I started using it, it was very easy to learn.

“Building from the ground up

Pros

The inventory management, implementation of GIS for our current data, and work order system in our city have been significantly enhanced.

Cons

Initially, it was a bit challenging due to the extensive inventory, work orders, and vendors that needed to be set up.

“AE Review after 8 years.

Pros

It's easy to use, and I've worked with other CMMS systems before, but AE has a seamless flow to it.

Cons

The reporting feature is helpful, but it would be beneficial to have more resources to learn about custom reporting.

“Great system with minimal effort to maintain

Pros

The ease of use and user interface make this an excellent tool for both technicians and requestors.

Cons

The system could benefit from additional user-friendly elements and more forward-thinking options for Industrial Internet of Things (IIoT).

“good support but they repeat advice

Pros

I find the feature set dependable and the functionality solid and I appreciate being able to speak with an actual person for customer support, assuming AI hasn't completely taken over yet.

Cons

getting the same 'Have you cleared your cache?' response all the time gets really tiresome , it feels like that's the go-to answer for every single issue. It's especially frustrating when so many problems do seem to stem from cache-related behavior. My colleagues and I aren't fans of the mobile app but we keep using it anyway.

“easy now but tricky at first

Pros

user interface is very easy for using the system, compiling reports and monitoring work orders.

Cons

It took a while to get the hang of it, I wasn't too surprised though, since we were moving over from the older SchoolDude platform.

“Works okay but some parts annoying

Pros

the interface is very interactive and I generally find it smooth to move around without too much trouble.

Cons

I find the parts area really annoying. If I order parts without going through the PO option, they remain listed as 'on order' until I manually log their arrival which makes it hard to keep track.

“mostly smooth to use but has bad days

Pros

I depend entirely on the view feature , it's become a cornerstone of my daily workflow. I always tell others about it because honestly, I can't picture accomplishing anything without that functionality now.

Cons

For our setup, the way locations are structured is a constant source of frustration. We group things by campus and treat each building as a location but when Dude Solutions initially set it up they broke things down far too much. Seeing only '2nd Floor' gives me no idea which building a work order belongs to, so I can't quickly get an overall sense of where tasks are located.

“Love asset essential

Pros

I'm thankful for the option to monitor my tasks and trust that they are being executed in the field. It's a huge relief to have my assignments easily accessible via the mobile application. However, I do hope that the app could offer improved notifications for new work orders.

Cons

It frequently experiences lag and the notification feature is subpar. There have been instances where my boss sent me a high-priority work order, but I didn't receive any notification until hours or even an entire day later. The work order had been generated, but the notification failed to inform me. This means I could be in the same building without being aware that an urgent work order was sent until I open the app.

“Hard to learn, but good tool

Pros

It merges preventive maintenance tracking with work order management and keeps all our records neatly stored in a single spot. There is certainly room to grow and to leverage additional features as our needs expand. I haven't explored other platforms to make a comparison.

Cons

Its quite tougher than with Facility Dude and although I'm sure there are more powerful features under the hood, they are hard to learn and easy to forget. I would really appreciate clearer guidance on how filters and headings operate.