Asset Essentials Reviews

“Sees everything but updates slow

Pros

I find the analytics incredibly helpful for identifying every device on our network. It's been great for keeping an eye on traffic across all the connected gear and it handles IoT stuff really well, like our attendance systems and other networked hardware.

Cons

I have not had any real issues so far, everything behaves as it should. That said, I'd like to see security patches released more often since regular updates are crucial for any business-grade software in my experience.

“Fast but sometimes unreliable

Pros

Quickly find everything I need with fast access.

Cons

Its really slow sometimes and it boots me out when I need to be in

“Looks great but costs too much

Pros

Im grateful that it maintains comprehensive records for every asset we own from IP addresses and physical locations to device names and more. The user interface feels clean and interactive, so usingit makes keeping tabs on everything way easier.

Cons

My main con is the cost , it feels fairly expensive and may be out of reach for smaller firms like the one I work for.

“Excellent support and user friendly experience

Pros

It strikes a great balance between out-of-the-box functionality and extensive customization options. From my very first use the interface felt smooth and easy to use. What really impressed me was the implementation team, they provided hands-on, high-quality support that made the whole setup process much smoother than I anticipated.

Cons

No cons, although I did want a couple of minor tweaks on the work order submission screen. Fortunately, I was able to come up with workarounds that satisfied my needs, so it didn't disrupt our work.

“One place for data but hard to learn

Pros

this cloud-based platform lets us monitor all of our assets and manage work orders in one place. The dashboards respond quickly and provide meaningful insights into how our operations are running. Handling service requests has become far more alignd and overall we can keep all of our maintenance records and data organized centrally.

Cons

The interface could definitely use a bit more refinement and when I first began using the system I found it hard. It's not something that ruins the product for me, but it did take a fair amount of time before I felt completely at ease with all the features.

“Worth it if you connect

Pros

Their dashboard feels carefully designed for monitoring and overseeing all our company's assets. I am really impressed with how easyly it connects to other platforms we rely on such as our biometric system, keeping data consistent and always current.

Cons

As a small-to-mid growth company, I find the subscription pricing rather steep and wish it were more affordable.

“Tracks everything well but costs a lot

Pros

I am pretty comfortable using it to monitor all of our assets, it makes tracking things like location history and other critical details really smooth.

Cons

At the moment I can't point to any serious flaws but I do feel the cost is fairly high considering the features included.

“Great details with tough setup

Pros

it logs every piece of equipment with full particulars where each item is located, its current condition, the service and maintenance records and who has it checked out or is using it right now.

Cons

the cost is on the high side, particularly when you factor in the large amount of time required to get everything set up during the initial configuration, the setup process took a lot longer than I expected.

“Simple, reliable & helpful tool

Pros

What really stands out to me is how well it handles asset and facility management , the planning capabilities are dependable. Their customer service approach and resource allocation features have been hugely beneficial to our operations.

Cons

I can't think of any drawbacks right now , everything has been running smoothly for me up to this point.

“Made for me!

Pros

Interface is very easy to use and using it feels easy. I also really value how much you can customize everything, I've tailored it to match my own workflow. The visual layout is very helpful and very smooth to use.

Cons

I do think it could benefit from more powerful filtering and sorting options to help me narrow things down faster but honestly, that feels like a minor nitpick since nearly every other feature behaves so well.

“My go to tool!

Pros

I'm able to manage tasks quickly and keep track of work orders with no trouble, which has made resource allocation noticeably smoother and helped our team run more efficiently overall, plus the analytics-driven insights it provides guide me toward stronger business decisions.

Cons

No cons so far, I love it!

“Simple but pricey solution

Pros

It handles asset and facility management very well and it genuinely reduces a whole lot of the day-to-day organizational headaches we used to face.

Cons

Pricing was quite high to me, particularly for the enterprise tier and I'm convinced they should lower those charges to make it more accessible.

“It works well to make sure task get completed

Pros

Tracking and retracing repairs or completed tasks is a valuable aspect of this solution.

Cons

I'm unable to modify a job if someone else declines it.

“Asset Essentials

Pros

This software proves highly beneficial, as it enhances logical thinking skills.

Cons

To truly grasp all the intricacies of the software, one must use it daily. The tutorials provided are incredibly beneficial and intuitive. I've referred to them multiple times and will continue to do so when the opportunity arises.

“Review of Asset Essentials - Austin Academy

Pros

The asset status updates in real-time, ensuring that the inventory remains current through equipment scanning.

Cons

During the last fixed asset audit, the reconciliation process somehow altered the validated equipment, resulting in most fixed assets being displayed as 'in use' in the incorrect location.

“Work order

Pros

There are multiple options available for printing work orders, and the learning process is simple.

Cons

The work order display is incomplete; I have to open it to view all the information.

“Good service, easy to use, help full for any labor logging system

Pros

The flexibility to add users and labor hours to any work order or project is a notable feature.

Cons

It would be helpful to have folders to store completed work orders for future verification.

“Great Value for Small Manufacturing Plants

Pros

Work orders provide comprehensive details, including cost history, supplier information, and actual repairs. The ability to attach invoices and other documents proves immensely helpful.

Cons

I encountered difficulties while attempting to schedule preventative maintenance. It never calendared out as expected and always caught us off guard. It took a while to figure out the hierarchy for setting up assets. Having someone guide us through the initial setup would have been beneficial.

“Asset Essentials - Review

Pros

Efficiently managing equipment parts and work orders is one of the strengths of this software.

Cons

Overall, it's a good product. Mastering any system takes time.

“Asset Essentials Help Desk

Pros

I utilized this software to create and manage help desk tickets for technology-related issues. Its ease of use and quick learning curve were impressive.

Cons

I experienced difficulty in obtaining a monthly list of tickets that needed completion. Navigating and locating the list was challenging.