Total 204 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

26%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

S

Samantha

Primary/Secondary Education, 500+ employees

More than a year

4.0
July 2022

Great software with lots of customization!

Pros

The features and pricing of Asset Tiger make it excellent for managing both short-term and long-term item checkouts.

Cons

While there are plenty of features and customization options, I wish I could generate a check-out report for locations that includes the assigned person. Currently, I can only run it by who the asset is checked out to, but I'd like to see which items are at a specific location and the person responsible for them. It would also be great if assets could be checked out to the person who reserved them without retyping their name.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

G

Gertjan

Human Resources, 500+ employees

More than a year

3.0
July 2022

Good tool for the money

Pros

It's almost plug and play. New users can learn it quickly.

Cons

Integration with other software is very limited. This might be the reason we eventually stop using AssetTiger, as it doesn't integrate with Azure AD or Zendesk.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

R

Randy

Telecommunications, 11-50 employees

More than a year

5.0
July 2022

Great solution!

Pros

This product is very easy to navigate. Setting up and using it daily is smooth. I strongly recommend it.

Cons

I honestly can't think of any negatives. No complaints!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

K

Koleman

Telecommunications, 51-100 employees

More than a year

5.0
July 2022

Works as advertised

Pros

Simple to use and customizable for specific needs.

Cons

The search functionality could be improved to allow searches by the user who checked out the item.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anthony

Real Estate, 1-10 employees

More than a year

5.0
July 2022

Fantastic product

Pros

I've been using this for over two years to track assets in my furnished rental apartments. It's not designed for this purpose, but it works perfectly! I can sort items not just by apartment, but also by room. Highly recommend!

Cons

For me, the pricing felt a bit high, but that's because of how I'm using it. If I were using the software as intended, it would definitely be worth the cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

B

Bruce

Public Relations and Communications, 51-100 employees

More than a year

4.0
July 2022

Great Value Product with many useful features

Pros

Easy to use and migrate from an existing system. This product stands out for its value for money and provides all the features we need to track and manage our assets from an information security perspective.

Cons

It lacks a built-in software or information inventory function for tracking different types of information, including sensitivity and data flows between assets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

J

Jacqueline

Entertainment, 11-50 employees

More than a year

4.0
July 2022

Reasonable learning curve, but it does the trick

Pros

Reporting is excellent. If you've detailed your assets well (using Categories, locations, descriptions, etc.), you can organize reports in many ways to suit your needs.

Cons

Reserving and checking in/out assets is cumbersome and often not worth the effort, even though it could prevent double-booking between locations. Scheduling yearly or multi-year maintenance is tricky, as you have to mark each asset individually as 'in progress' or 'completed.' A mass update option would be helpful.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

B

Brandon

Construction, 11-50 employees

More than a year

5.0
July 2022

Asset Tiger for restoration

Pros

I love how easy it is to set up this program and app. I had the warehouse guy set it up with little to no training. The stickers are easy to apply, though on plastic surfaces, I recommend riveting them in. Training field technicians is simple, and they find it easy to use.

Cons

I find the reporting features could be more user-friendly. The reports are excellent, but saving them is cumbersome. It would be helpful to have an email report of assets that haven't been updated in a while. Additionally, a user activity feed would be useful to identify and address users who aren't engaging with the program.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

9

J

Jordan

Education Management, 101-500 employees

More than a year

5.0
July 2022

Very affordable and customizable asset tracking

Pros

After researching asset tracking products, I chose Asset Tiger for its customization options and very affordable price.

Cons

I would like to customize the format of exported reports to make sorting and filtering easier.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

J

Juan

Education Management, 11-50 employees

Less than a year

4.0
July 2022

Educational equipment management review

Pros

Tracking equipment is simple and barcode integration is a bonus.

Cons

Search terms don't always yield the desired results, and creating employee users can be tedious. Additionally, features like reservations and tracking items and employee use history could be refined.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

E

Evan

Building Materials, 51-100 employees

More than a year

4.0
July 2022

Asset Tiger Review

Pros

Adding custom fields and sorting by them or predefined fields allows for tracking any asset or inventory.

Cons

Uploading can be a hassle, especially when adding many custom fields. Uploading pictures can also be tricky.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Amber

Medical Devices, 51-100 employees

More than a year

4.0
July 2022

Simple to use asset tracking

Pros

AssetTiger is relatively simple to use. You can add all your assets, check them out to employees, and add various information like brand, status, location, category, and department. The mobile app is great, with an intuitive UI, and lets you scan assets by barcodes, making logging assets much faster.

Cons

There aren't many integrations available with this software. It would be useful to connect it to Active Directory, Azure Active Directory, Microsoft Intune, Apple Business Manager, or other directory services/device management platforms. It might be too simple for some needs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

N

Nikitha

Construction, 500+ employees

More than a year

5.0
July 2022

Ease of use

Pros

Mobile access is convenient, and scanning with your mobile device is a plus.

Cons

I would love the ability to customize workflow notifications.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

E

Elizabeth

Oil & Energy, 101-500 employees

More than a year

5.0
July 2022

Excellent Easy Customizable Asset Tracking Program that can use Barcode Scanners

Pros

It's incredibly easy and customizable. Our old tracking program was custom-built, and when the programmer passed away, I found Asset Tiger. I tested it, customized it to match our old system, uploaded 30,000 assets, and had it running within two weeks. Amazing! We only use it for tracking, our accounting system handles depreciation and disposals.

Cons

We urgently need a specific feature. AssetTiger attempted to add it as an Event Date, but it doesn't function as we need. it should AUTO POPULATE with the last date the asset was interacted with (scanned, edited, moved, etc.). While there are numerous reports to see the last event date, checking 25,000 assets individually isn't practical. Furthermore, it doesn't show which assets lack an event date, which is essential for us given our $19 million in assets. We also have multiple offices, and assets frequently move between them. We use the information to identify items missing during our annual asset count (indicating loss or theft), ensure billing for equipment added after a customer contract begins, verify vehicle movement for insurance purposes, and assess equipment utilization. Currently, I have to run several reports and upload the data to get a "Count Date" for the last time an asset was "touched." AssetTiger would be ideal if it could do this automatically.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Elroy

Consumer Services, 101-500 employees

More than a year

5.0
July 2022

Awesome Product

Pros

Easy to use. The mobile app is excellent and can use the phone camera to scan barcodes. Customizable to suit your needs.

Cons

Nothing major, but I would like the 'search criteria' button to always be available.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Ben

Electrical/Electronic Manufacturing, 51-100 employees

More than a year

5.0
July 2022

Asset Management

Pros

We needed asset management software for tracking IT hardware, and AssetTiger seemed perfect for us. We purchase enough inventory tags to use the software for free, which is fantastic.

Cons

Searching for assets assigned to specific employees is more cumbersome than it needs to be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

O

Olena

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
July 2022

I would recommend this Management tools in the heartbeat!

Pros

Deployment and implementation were simple, and customer service is responsive to questions. There are many tools and features to adapt to your needs, depending on your goals. Great layout for reporting and an intuitive platform. Very satisfied.

Cons

I would like more accounting tools with additional formulas.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

R

Robert

Education Management, 51-100 employees

More than a year

5.0
July 2022

Asset Tiger Review

Pros

Asset Tiger allowed me to label, scan, and track inventory. Features like Grant/Year help school systems pull inventory reports based on grants.

Cons

A feature that notifies you about end-of-life devices would be beneficial. The software was quite easy to navigate and greatly assisted me, especially since there was no electronic tracking when I began my current job.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

R

Ryan

Facilities Services, 101-500 employees

More than a year

5.0
July 2022

Great Asset Tracker

Pros

My favorite aspect of this software is how easily I can find out who has what. If I need to locate a device, I can do so quickly with the QR code asset sticker. I can also track when warranties will expire.

Cons

The UI on the app could use improvements. It feels like they tried to pack too much into a small space. It would be better if you could type in an account/location to find it rather than scrolling through a long list. The pricing under their subscriptions can also be a bit confusing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jasmine

Information Technology and Services, 51-100 employees

More than a year

4.0
July 2022

Asset tag

Pros

I can assign an asset to a location or check it out to a person.

Cons

It would be nice to have the ability to mass recycle assets.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8