Total 204 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

26%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

M

Mark

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
July 2022

Asset Tiger

Pros

Asset Tiger provides our agency with a tool that meets our asset management needs. It's simple to use, and the pricing is a no-brainer.

Cons

I would like to see an API so we can connect it to our IT management software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

G

Georg

Hospital & Health Care, 500+ employees

More than a year

4.0
July 2022

Asset Tiger Review

Pros

Scanning to identify items, adding multiple similar items, searchability, and scanning serial numbers are all beneficial features.

Cons

When doing an inventory, I want to inventory all items, not by department. I want a list of all similar items, with the department listed as part of the description. I want to access all information in one tab, not separated into different tabs.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

10

R

Ronda

Primary/Secondary Education, 500+ employees

More than a year

5.0
July 2022

Review

Pros

The Asset Tiger program is very simple.

Cons

We can't look up a user's device history, which would be helpful.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

A

Anish

Hospital & Health Care, 51-100 employees

More than a year

5.0
July 2022

This is great for inventory and asset management!

Pros

The software is easy to set up and configure. You can start using it almost immediately.

Cons

This might be a feature that exists, but we haven't figured it out yet. We can't look for items by scanning their asset tags and have to type the number in each time. We can only add assets by scanning the tags.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

E

Eric

Public Safety, 11-50 employees

More than a year

5.0
July 2022

Benefits Of Asset Tiger

Pros

As a fire department, tracking all our critical equipment and their locations is crucial. Using AssetTiger has been a tremendous help for our agency to monitor where essential gear is and keep track of replacement plans for our items.

Cons

I can't think of anything negative; we've had no issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

L

Lucy

Education Management, 11-50 employees

More than a year

5.0
July 2022

AssetTiger review for a small charter school

Pros

The simplicity of use, the ability to scan barcodes, and input basic device information to get started is fantastic. Completing a school-wide inventory is now much easier. Before AssetTiger, we used spreadsheets, which took forever to finish an inventory.

Cons

One area that could be simpler is setting up a device for maintenance; locating the correct place is challenging.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

10

Functionality

8

T

Tim

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
July 2022

My Review

Pros

The custom fields are excellent. Additionally, having the dashboard and statistics screen lets me see data immediately when logging in.

Cons

It would be useful to have fields in the maintenance section that include a hyperlink to a website.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Aron

Information Technology and Services, 101-500 employees

More than a year

5.0
July 2022

Awesome asset management

Pros

One of the top products on the market, I love it and highly recommend it.

Cons

I wish it had integrations like Azure AD, so I could import users and use SSO login.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

9

J

Jeremy

Education Management, 51-100 employees

More than a year

5.0
July 2022

Great Inventory Management Software

Pros

I find it easy to operate. The mobile application simplifies inventory tracking and equipment check-ins/outs effortlessly. It's also excellent for conducting audits.

Cons

When inventory is deleted, there's no way to track who deleted it. An audit trail for deletions would be very helpful. This is the biggest issue I see with AssetTiger.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

S

Stuart

Education Management, 51-100 employees

More than a year

5.0
July 2022

Great Asset Managment software which suits our needs

Pros

As an Operations Manager for a group of schools and colleges, deploying the software across campuses was a breeze, and training our staff was incredibly simple. I really value the ability to compartmentalize functions and permissions within the software and track an asset's history.

Cons

There was no notification to users when the vehicle reservation form was updated, and support was slow. This meant we couldn't reserve vehicles for a while. The mobile app isn't as intuitive as the web platform, so I prefer using the web version.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

R

Rafshad

Staffing and Recruiting, 51-100 employees

Less than a year

3.0
July 2022

Its cheaper compared to competition but not upto the standard

Pros

The cost is low compared to competitors, but the software is neither intuitive nor easy to navigate, contrary to what I expected.

Cons

Customer support is poor. There are no phone numbers or chat options, just email. It's unclear how to use the software and what it can do. We didn't receive any demos or training and had to figure it out ourselves. The paid plans are confusing; they use "points" instead of a yearly subscription, which is not clear at all.

Rating Distribution

Ease of use

4

Value for money

6

Customer Support

3

Functionality

7

S

Simon

Automotive, 500+ employees

More than a year

5.0
July 2022

Value for money

Pros

It's easy to use, easy to set up, and highly customizable.

Cons

There's nothing I don't like; it's perfect for our needs and more.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ramiro

Education Management, 101-500 employees

More than a year

5.0
July 2022

AssetTiger - powerful asset management tool at a very attractive price.

Pros

AssetTiger is incredibly easy to set up and start using immediately. Keeping track of your assets is invaluable, and AssetTiger makes it effortless. Features like cloning assets to inventory large quantities of the same item are fantastic. Asset pictures are also a useful tool. We use a wireless scanner with AssetTiger, making it even more powerful. I love the ability to email the person checking out an asset with details about it.

Cons

There aren't any major drawbacks based on the price-to-value ratio. The ability to customize fields more would be a great improvement, but most necessary features are already included.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jose

Environmental Services, 51-100 employees

More than a year

5.0
July 2022

Easy to follow up, easy to make changes, easy everything!

Pros

It's very simple to use, and you can customize it with your columns and add other extras.

Cons

Many of my colleagues aren't proficient in English, so they have to use Google Translate. It would be great to have a Spanish version of the setup.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

C

Chris

Information Technology and Services, 500+ employees

More than a year

5.0
July 2022

Great Product

Pros

The ability to transfer assets between sites is a great feature.

Cons

I haven't found anything negative about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Information Technology and Services, 51-100 employees

Less than 6 months

4.0
July 2022

Great For School Asset Tracking

Pros

AssetTiger makes my day-to-day life as a Service Technician much easier, providing a hub for storing all my device information and tracking where and who is using each device.

Cons

Overall, there's not much to complain about. Sometimes the option you're looking for isn't the easiest to find, but I don't have any major issues.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

I

Ivan

Information Technology and Services, 51-100 employees

More than a year

4.0
July 2022

Great Platform to resolve a Complex issue

Pros

The mobility and ease of tracking are fantastic. The app and site offer the flexibility to use different tools to track and maintain your inventory.

Cons

It's missing a software license manager or integration with O365, Azure, Intune, and Apple Business Manager.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

T

Tony

Education Management, 11-50 employees

More than a year

5.0
July 2022

Asset Tiger is a tremendous value

Pros

It's easy to use, setup is simple, the reporting features are excellent, and the mobile app is very useful.

Cons

The mobile app needs improvement and doesn't have all the features of the browser version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

Jeff

Computer Software, 500+ employees

More than a year

5.0
July 2022

Easy to use and customize, great value for the money

Pros

The ability to customize asset fields to suit my needs is great. You can create categories and use various input forms like dropdowns. You can also customize the order in which fields are displayed on forms.

Cons

This is a tough one. There's nothing that really stands out as a problem. I once wanted an on-premises version, but I don't think that's necessary anymore. APIs for integration would be useful, but I haven't found them yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dana

Recreational Facilities and Services, 51-100 employees

More than a year

4.0
July 2022

Asset Tiger

Pros

We needed a simple, well-priced program to manage our rental gear and facility equipment. We don't have many assets, but managing them with spreadsheets was becoming too much. We also wanted to better automate and log maintenance. AssetTiger does everything we need without breaking the bank.

Cons

I wish we could change some of the wording/text to match our internal company language.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10