AssetTiger Reviews
Total 204 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars67%
4
Stars26%
3
Stars3%
2
Stars1%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Mark
Non-Profit Organization Management, 101-500 employees
More than a year
“Asset Tiger
Pros
Asset Tiger provides our agency with a tool that meets our asset management needs. It's simple to use, and the pricing is a no-brainer.
Cons
I would like to see an API so we can connect it to our IT management software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Georg
Hospital & Health Care, 500+ employees
More than a year
“Asset Tiger Review
Pros
Scanning to identify items, adding multiple similar items, searchability, and scanning serial numbers are all beneficial features.
Cons
When doing an inventory, I want to inventory all items, not by department. I want a list of all similar items, with the department listed as part of the description. I want to access all information in one tab, not separated into different tabs.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Ronda
Primary/Secondary Education, 500+ employees
More than a year
“Review
Pros
The Asset Tiger program is very simple.
Cons
We can't look up a user's device history, which would be helpful.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Anish
Hospital & Health Care, 51-100 employees
More than a year
“This is great for inventory and asset management!
Pros
The software is easy to set up and configure. You can start using it almost immediately.
Cons
This might be a feature that exists, but we haven't figured it out yet. We can't look for items by scanning their asset tags and have to type the number in each time. We can only add assets by scanning the tags.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Eric
Public Safety, 11-50 employees
More than a year
“Benefits Of Asset Tiger
Pros
As a fire department, tracking all our critical equipment and their locations is crucial. Using AssetTiger has been a tremendous help for our agency to monitor where essential gear is and keep track of replacement plans for our items.
Cons
I can't think of anything negative; we've had no issues with the software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Lucy
Education Management, 11-50 employees
More than a year
“AssetTiger review for a small charter school
Pros
The simplicity of use, the ability to scan barcodes, and input basic device information to get started is fantastic. Completing a school-wide inventory is now much easier. Before AssetTiger, we used spreadsheets, which took forever to finish an inventory.
Cons
One area that could be simpler is setting up a device for maintenance; locating the correct place is challenging.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
10
Functionality
8
Tim
Non-Profit Organization Management, 51-100 employees
More than a year
“My Review
Pros
The custom fields are excellent. Additionally, having the dashboard and statistics screen lets me see data immediately when logging in.
Cons
It would be useful to have fields in the maintenance section that include a hyperlink to a website.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Aron
Information Technology and Services, 101-500 employees
More than a year
“Awesome asset management
Pros
One of the top products on the market, I love it and highly recommend it.
Cons
I wish it had integrations like Azure AD, so I could import users and use SSO login.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
9
Jeremy
Education Management, 51-100 employees
More than a year
“Great Inventory Management Software
Pros
I find it easy to operate. The mobile application simplifies inventory tracking and equipment check-ins/outs effortlessly. It's also excellent for conducting audits.
Cons
When inventory is deleted, there's no way to track who deleted it. An audit trail for deletions would be very helpful. This is the biggest issue I see with AssetTiger.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Stuart
Education Management, 51-100 employees
More than a year
“Great Asset Managment software which suits our needs
Pros
As an Operations Manager for a group of schools and colleges, deploying the software across campuses was a breeze, and training our staff was incredibly simple. I really value the ability to compartmentalize functions and permissions within the software and track an asset's history.
Cons
There was no notification to users when the vehicle reservation form was updated, and support was slow. This meant we couldn't reserve vehicles for a while. The mobile app isn't as intuitive as the web platform, so I prefer using the web version.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Rafshad
Staffing and Recruiting, 51-100 employees
Less than a year
“Its cheaper compared to competition but not upto the standard
Pros
The cost is low compared to competitors, but the software is neither intuitive nor easy to navigate, contrary to what I expected.
Cons
Customer support is poor. There are no phone numbers or chat options, just email. It's unclear how to use the software and what it can do. We didn't receive any demos or training and had to figure it out ourselves. The paid plans are confusing; they use "points" instead of a yearly subscription, which is not clear at all.
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
3
Functionality
7
Simon
Automotive, 500+ employees
More than a year
“Value for money
Pros
It's easy to use, easy to set up, and highly customizable.
Cons
There's nothing I don't like; it's perfect for our needs and more.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ramiro
Education Management, 101-500 employees
More than a year
“AssetTiger - powerful asset management tool at a very attractive price.
Pros
AssetTiger is incredibly easy to set up and start using immediately. Keeping track of your assets is invaluable, and AssetTiger makes it effortless. Features like cloning assets to inventory large quantities of the same item are fantastic. Asset pictures are also a useful tool. We use a wireless scanner with AssetTiger, making it even more powerful. I love the ability to email the person checking out an asset with details about it.
Cons
There aren't any major drawbacks based on the price-to-value ratio. The ability to customize fields more would be a great improvement, but most necessary features are already included.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jose
Environmental Services, 51-100 employees
More than a year
“Easy to follow up, easy to make changes, easy everything!
Pros
It's very simple to use, and you can customize it with your columns and add other extras.
Cons
Many of my colleagues aren't proficient in English, so they have to use Google Translate. It would be great to have a Spanish version of the setup.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Chris
Information Technology and Services, 500+ employees
More than a year
“Great Product
Pros
The ability to transfer assets between sites is a great feature.
Cons
I haven't found anything negative about it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Josh
Information Technology and Services, 51-100 employees
Less than 6 months
“Great For School Asset Tracking
Pros
AssetTiger makes my day-to-day life as a Service Technician much easier, providing a hub for storing all my device information and tracking where and who is using each device.
Cons
Overall, there's not much to complain about. Sometimes the option you're looking for isn't the easiest to find, but I don't have any major issues.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ivan
Information Technology and Services, 51-100 employees
More than a year
“Great Platform to resolve a Complex issue
Pros
The mobility and ease of tracking are fantastic. The app and site offer the flexibility to use different tools to track and maintain your inventory.
Cons
It's missing a software license manager or integration with O365, Azure, Intune, and Apple Business Manager.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Tony
Education Management, 11-50 employees
More than a year
“Asset Tiger is a tremendous value
Pros
It's easy to use, setup is simple, the reporting features are excellent, and the mobile app is very useful.
Cons
The mobile app needs improvement and doesn't have all the features of the browser version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
Jeff
Computer Software, 500+ employees
More than a year
“Easy to use and customize, great value for the money
Pros
The ability to customize asset fields to suit my needs is great. You can create categories and use various input forms like dropdowns. You can also customize the order in which fields are displayed on forms.
Cons
This is a tough one. There's nothing that really stands out as a problem. I once wanted an on-premises version, but I don't think that's necessary anymore. APIs for integration would be useful, but I haven't found them yet.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dana
Recreational Facilities and Services, 51-100 employees
More than a year
“Asset Tiger
Pros
We needed a simple, well-priced program to manage our rental gear and facility equipment. We don't have many assets, but managing them with spreadsheets was becoming too much. We also wanted to better automate and log maintenance. AssetTiger does everything we need without breaking the bank.
Cons
I wish we could change some of the wording/text to match our internal company language.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10