Total 204 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

67%

4

Stars

26%

3

Stars

3%

2

Stars

1%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

O

Or

Mental Health Care, 1-10 employees

5.0
February 2022

Well organized interface

Pros

Using it, I find the interface very well-organized. Installing programs is easy with the usual next, next, next, finish process.

Cons

I'd like the system shortcuts to be smarter and more customizable and I wish there were an option to switch between multiple desktops similar to how Mac handles them.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P

Peter

Facilities Services, 1-10 employees

5.0
September 2021

All functions under one roof

Pros

I can track our assets, assign them to engineers and handle all calibration tasks from a single place.

Cons

I can't filter records to find which fields are blank or were missed.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

K

Kate

Education Management, 11-50 employees

5.0
August 2021

Shows free and rented items

Pros

I've been using the program to keep track of the musical instruments we rent out to students and it's set up really well for that purpose. Finding a particular instrument when someone needs it is not hard and I can quickly see which items in any category are free to rent. After getting used to its little oddities, I found the program pretty simple.

Cons

For me the user interface can be really annoying. I have to go through multiple steps just to reach the data entry screens when I'm adding a new instrument or trying to update an existing record. On top of that, parts of the display frequently fall outside the viewable area of my monitor.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

AR

Anonymous Reviewer

Logistics & Supply Chain, 500+ employees

5.0
June 2021

Free upto a certain limit

Pros

One of the major advantages I appreciate about this tool is that it's free up to a set number of assets which makes it ideal for handling a modest inventory of IT assets or other things I don't want disappearing. I also like the user-friendly check-in/check-out workflow. It includes reminders that make it easier for me to monitor items I lend out or send to others. Overall the free tier and smart tracking features are very useful.

Cons

I noticed it doesn't connect to external systems like SCCM or additional asset-tracking modules so I find the application operates entirely independently. Because of that, I can't link it into existing management workflows.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

H

Heather

Education Management, 500+ employees

5.0
April 2021

Saves me effort

Pros

I appreciate that the dashboard breaks down everything I own so it's easy to glance through and I also value the ability to perform bulk uploads which in a school setting saves me from the tedious chore of adding items one at a time.

Cons

Would be great if there were a kiosk mode that could run on a Chromebook so I could scan devices in and out far more smoothly, almost like the simple process of checking library books in and out which would save a lot of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

L

Leon

Telecommunications, 11-50 employees

5.0
January 2021

Starts with a free tier

Pros

What I like is that it starts with a free tier that lets me manage up to 250 items and the Android/iOS apps let me use my phone camera as a barcode scanner. The search is fast and I can customize data models easily, plus the admin roles are flexible.

Cons

I wish they offered multi-factor authentication. I'm hoping that's planned for a future update.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

G

GRAHAM

Biotechnology, 1-10 employees

4.0
December 2020

Easy to add new assets

Pros

Able to add new assets, run both monthly and yearly depreciation schedules, handle disposals and calculate gains when assets are sold. I use these functions all the time.

Cons

A limitation I noticed is related to integration with my financial software for posting journals into the system.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

M

Mike

Religious Institutions, 51-100 employees

4.0
December 2020

Can add photos to assets

Pros

I like that it offers a free tier option and I find it generally easy to use. I can attach multiple photos to each asset and the app even includes a built-in QR scanner.

Cons

I find getting started can feel difficult and I wish logging maintenance was simpler. Having the ability to print asset reports directly from the app would also be really helpful.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

P

Philipo

Market Research, 1-10 employees

5.0
October 2020

Detailed reporting

Pros

I find the interface very simple to use and adding new users is not an issue. The audit log lets me track every change any user makes and the reporting is very thorough and effective.

Cons

Honestly I haven't experienced any issues.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

J

Josh

Media Production, 11-50 employees

4.0
September 2020

Smooth user experience

Pros

Really fond of how user-friendly it is and the clean user experience genuinely makes managing assets easier. Because it's so user-friendly, I'm able to keep a tidy, up-to-date asset inventory without fuss. I also appreciate how simple it is to pull up asset tags quickly which proves to be genuinely useful in daily work.

Cons

We would really like to see more development focused on the software side of the database. Right now the system seems tuned for physical, hard assets, whereas many of the items we need to log are software nodes and require different handling.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

M

Mehmet

Education Management, 500+ employees

4.0
September 2020

Wide variety of features

Pros

I've noticed it offers a broad set of features for managing different types of inventories.

Cons

Unfortunately, I haven't been able to get enough technical support, even though the software seems pretty user-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

8

A

April

Construction, 51-100 employees

5.0
September 2020

Free plan has all the necessary features

Pros

Exactly what our team needed as the setup, deployment and interface are insanely simple. Right now I'm using the free plan and while we plan to upgrade to a paid tier down the line, the complimentary plan already includes all the features we rely on. On top of that, it even made me look good in front of my boss.

Cons

I don't have any complaints, this was exactly what we needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Fadi

Nonprofit Organization Management, 101-500 employees

5.0
August 2020

Clean interface

Pros

The interface is very tidy. It's easy to use, lets me customize reports and the database, supports security groups and permission controls and even lets me scan QR codes and barcodes using my phone's camera.

Cons

Unfortunately, support contact details aren't clearly listed and when I've needed help their responses have often been slow to arrive.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

6

Functionality

8

R

Ryan

Accounting, 500+ employees

5.0
August 2020

Impressive pricing structure

Pros

I'm really impressed with the pricing model especially the fact that it lets me add unlimited users and the app's simple, user-friendly layout makes everything simple to use. The built-in reports are particularly useful. In fact, I sailed through a recent financial audit thanks to AssetTiger's export-to-Excel reporting features.

Cons

A consumable inventory module would be extremely useful for me. Beyond that, I want the option to filter searches using multiple fields at once, not just the usual site/location options, being able to combine criteria would save me a lot of time.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

M

Michael

Airlines/Aviation, 500+ employees

5.0
May 2020

Free of cost

Pros

For me the best parts are that it's free, simple to set up and offers solid functionality.

Cons

I've had a really hard time getting the barcode scanner to function. It only works inside the app and at least for now, only on my smartphone which is really frustrating.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

8

T

Tim

Education Management, 1-10 employees

2.0
May 2020

Difficult to locate items

Pros

My scanner integrates with it and I can easily see how much inventory I currently have.

Cons

Finding my items is really annoying. Even when I fully complete every field in my columns, none of those entries show up in my search results.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

6

Functionality

6

B

Brendan

Financial Services, 500+ employees

4.0
April 2020

Annoyed with how tag-printing works

Pros

What I love most is the clean, well laid out interface. It's super user-friendly so I didn't need hours or days to get comfortable with it.

Cons

My biggest gripe is how the tag-printing works when you need non-consecutive numbers. After I ordered blank printable asset labels I realized the software only lets me print the same asset number across a whole sheet or only consecutive sequences on a sheet. That creates a huge headache for example, if my equipment runs from 50 through 75 and I also have ten items numbered 200 through 210, I end up having to fill two full fifty-tag sheets which wastes about sixty-five labels. Sure, AssetTiger offers to print custom numbers for you but their turnaround time is impractical for my workflow.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

C

Cora

Education Management, 1-10 employees

5.0
April 2020

Lets several people 'check out' tokens

Pros

What I find most useful is that the system lets several people within our organization 'check out' tokens to access various software programs and then return them when they're finished. Because of that, I can have lots of teammates use the same website or application securely, without hogging bandwidth or pushing usage limits at once.

Cons

Initially I thought the interface needed a clearer arrangement and felt a bit overwhelmed when I first saw it but after exploring the settings I discovered I could rearrange how the tokens appear in the table myself which solved my concern.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

S

Saurabh

Nonprofit Organization Management, 51-100 employees

5.0
March 2020

Enterprise-level asset management solution

Pros

I've found it to be an enterprise-grade asset management solution. It's highly customizable and I can pull reports very easily whenever I need them.

Cons

It would be great to have an approval workflow for asset records so a finance person could verify entries before they're finalized. I would feel more confident with that control in place.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

10

G

Gilles

Telecommunications, 11-50 employees

5.0
February 2020

Convenient mobile app

Pros

It's free to use for up to 250 assets and I find it very simple to adjust to my needs. I was able to design my own labels (I created QR codes and printed them with my P-Touch) and they worked perfectly. The mobile app is also very easy for me to use.

Cons

After using this tool for two months, I honestly have nothing negative to report about it at all.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10