collectiveFleet Reviews
22 Review(s)
softwareOverall Rating
4.1
22 Review(s)
Rating Distribution
5
(8)
4
(8)
3
(6)
2
1
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.1
22 Review(s)
Rating Distribution
5
(8)
4
(8)
3
(6)
2
1
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Great product for the money
Great product for the money
Pros
The vehicle maintenance history is presented in a clear and easily readable format.
Cons
Editing and generating reports seem to be difficult.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
kevin
Automotive, 1-10 employees
More than a year
August 2022
Review
Review
Pros
I was able to adapt it to match our invoice coding system.
Cons
There are too many updates, and creating custom reports is challenging.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Bonnie
Transportation/Trucking/Railroad, 51-100 employees
More than a year
July 2022
User friendly
User friendly
Pros
It allows for comprehensive tracking of all necessary information.
Cons
The instruction manual could be more intuitive.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
James
Transportation/Trucking/Railroad, 51-100 employees
More than a year
July 2022
Fleet Maintenance not Repair Shop Software
Fleet Maintenance not Repair Shop Software
Pros
Despite the software being packed with features and easy to navigate, I feel our administrator has customized it too extensively to suit his preferences, restricting our access to several valuable features.
Cons
I think incorporating a built-in fleet tracker using our department's existing technology would be helpful since we move vehicles frequently, making it hard to locate ones with issues. More training from the software manufacturer is needed as we've had minimal and had to learn things on our own.
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
Brian
Public Safety, 51-100 employees
More than a year
July 2022
Daily User
Daily User
Pros
I value its capability to operate both online and on our remote desktop server, allowing multiple users to access the same system simultaneously. This feature is particularly beneficial for our employees spread across Canada when working together on Fleet operations.
Cons
I don't like that information doesn't transfer between tabs. For instance, when I enter a PO# in the Rental Tab, it doesn't appear in the Job Site Tab. Also, breaks in rent aren't captured in any tab.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Tara Lee
Construction, 11-50 employees
More than a year
July 2022
Good enough
Good enough
Pros
The asset data and reporting features are particularly useful to me.
Cons
I'm dissatisfied with inspection items existing only as text fields without tying to the VMRS hierarchy or specific vehicle parts. The tire module is cumbersome, and it hasn't met my expectations. The program is hard to use on mobile devices due to the layout. It feels like days' worth of data entry is needed to create and assign profiles, but the data output doesn't entirely meet my needs. The parts ordering and onboarding process is cumbersome, often leading to it being disregarded. The workflow for mechanics is slow and clunky, especially for those not tech-savvy.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Michael
Government Administration, 101-500 employees
More than a year
July 2022
Collective Data - Review
Collective Data - Review
Pros
I can search for vehicles, view their images, and access related documents easily.
Cons
We can't notify people via email, and our mileage tracking isn't working correctly. The help desk is still addressing the issue. A year-end report showed only a one-mile increase for a vehicle. They enabled report uploads to Excel, but the mileages were incorrect. We still can't print an accurate year-end mileage report.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Genine
Utilities, 101-500 employees
More than a year
July 2022
Growing Agency
Growing Agency
Pros
Our agency's rapid growth made tracking supplies, equipment, and vehicles with lists challenging. We chose Collective Data primarily because it could integrate both our fleet and quartermaster data. The data import went smoothly after mapping our existing data.
Cons
My only difficulty has been with the reports. The standard ones are fine, but it's not intuitive for someone with limited report-building skills. The support staff offered classes and walked me through steps. The Hays County program is a precursor to Collective Fusion, which I understand is more intuitive.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Margaret
Law Enforcement, 101-500 employees
More than a year
July 2022
Collective Data in an Educational Institution
Collective Data in an Educational Institution
Pros
The software is customizable to our organization's needs. Educational institutions differ from corporate and government ones, and this system is fairly easy to use and very comprehensive. It takes time to master report generation and filtering. Overall, support has been responsive and effective.
Cons
Having too many users can be problematic. Organizations should limit permissions within the software. It's not as robust as some high-tier fleet management programs. The key is to customize it to your needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronald
Education Management, 500+ employees
More than a year
July 2022
The automated way of managing your fleet and assets.
The automated way of managing your fleet and assets.
Pros
There's no need for manual reports or calling drivers for their locations. Installing a GPS device on vehicles or assets lets you track their location via mobile or browser. It's easy to manage and has a friendly interface.
Cons
The system relies on internet connectivity. Ensure you have a reliable connection at HQ and on mobile devices.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Adonis
Utilities, 51-100 employees
Less than a year
April 2018
Collective Fleet is Awesome!
Collective Fleet is Awesome!
Pros
The software provides total control over fleet asset performance, regardless of model year or capacity. It's affordable, protects your investment, and enables upscaling through savings from preventive maintenance.
Cons
I have no major issues. The more vehicles added to your fleet, the more it pays for itself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Not Specified, 11-50 employees
Less than 6 months
October 2016
Collective Data Review
Collective Data Review
Pros
You can track everything from IFTA miles to overdue oil changes.
Cons
Data entry is very time-consuming. Get trained ASAP to learn the system thoroughly.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Shelby
Utilities, N/A employees
Free Trial
August 2014
True Client Support
True Client Support
Pros
The software is fully customizable to fit our needs, and the knowledgeable staff at Collective Data make it happen.
Cons
There are no dislikes. This product works as advertised. Every tech support call was because we needed more training. They were always willing to help over the phone or via GoTo Meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Government Administration, N/A employees
Free Trial
November 2013
Collective Fleet - Outstanding Fleet Management Software
Collective Fleet - Outstanding Fleet Management Software
Pros
It's easy to implement and install. Customer support is always friendly and attentive, and technical support resolves issues quickly. The software offers vast functionality, more than any one agency or fleet shop might use. I particularly like the security features that tailor access down to the field level, protecting sensitive information. The system has been extremely stable and reliable, with superb reporting capabilities and extensive options for creating ad-hoc reports. We can also set up email maintenance reminders.
Cons
I'm not aware of any drawbacks. It took some time to train our fleet staff, but Collective Fleet's training options were well worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Not Specified, N/A employees
Free Trial
August 2011
Collective Data works well
Collective Data works well
Pros
Installation is simple, and the interface is relatively intuitive compared to other fleet management products. It works well for straightforward fleet management tasks like work orders and vehicles. Exporting reports to Excel is easy, and customer service is extremely responsive.
Cons
Reporting is just okay and building custom reports is very difficult, though they are working on it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rebecca
Not Specified, N/A employees
Free Trial
August 2011
Collective Data Survey
Collective Data Survey
Pros
The webinars have been very useful, providing valuable information and training.
Cons
I struggle with set scheduling and inventory management.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Erika
Not Specified, N/A employees
Free Trial
August 2011
TTI CD review
TTI CD review
Pros
Collective Data encompasses every facet of fleet management, including maintenance records, employee documentation, parts inventory, and vehicle service history. It truly covers all bases, in my view.
Cons
Navigating the system can be tough due to too many options, which confuses new users. Simplify navigation. Running reports is challenging, and learning how is time-consuming. Some reports get skewed when transferred to CSV files.
Ease of use
4
Value for money
10
Customer Support
6
Functionality
4
Jay
Not Specified, N/A employees
Free Trial
August 2011
collectiveFleet 5.5, 4 users, 350+ equipment
collectiveFleet 5.5, 4 users, 350+ equipment
Pros
The system excels in managing equipment, work orders, and inventory. Setting up and managing schedules for inspections and oil changes is straightforward. Other features make this a very robust product.
Cons
More documentation on server-client interaction would be helpful. Reporting and security can be confusing for newcomers. Including some MS Reporting Services sample reports for those familiar with MS SQL would be nice.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michael
Not Specified, N/A employees
Free Trial
August 2011
Collective data 2011
Collective data 2011
Pros
It's a great program and easy to teach others how to use it.
Cons
No real cons. Any issues we've had were resolved by their tech department.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Mark
Not Specified, N/A employees
Free Trial
August 2011
baldwinemc 811
baldwinemc 811
Pros
The ability to check inventory in all warehouses, track vehicle maintenance costs, and customize the program to fit our needs is very useful.
Cons
No complaints at this time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
brad
Not Specified, N/A employees
Free Trial
August 2011
Report Filters
Report Filters
Pros
The system works well.
Cons
We need more training on creating Report Editor Filters for our weekly reports.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Randy
Not Specified, N/A employees
Free Trial
August 2011
SCI REMC
SCI REMC
Pros
It's easy to input vehicle data into the system.
Cons
Reports don't export in an Excel-friendly format.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Philip
Not Specified, N/A employees
Free Trial
August 2011
Filters
Sort by:
Great product for the money
Great product for the money
Pros
The vehicle maintenance history is presented in a clear and easily readable format.
Cons
Editing and generating reports seem to be difficult.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
kevin
Automotive, 1-10 employees
More than a year
August 2022
Review
Review
Pros
I was able to adapt it to match our invoice coding system.
Cons
There are too many updates, and creating custom reports is challenging.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Bonnie
Transportation/Trucking/Railroad, 51-100 employees
More than a year
July 2022
User friendly
User friendly
Pros
It allows for comprehensive tracking of all necessary information.
Cons
The instruction manual could be more intuitive.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
James
Transportation/Trucking/Railroad, 51-100 employees
More than a year
July 2022
Fleet Maintenance not Repair Shop Software
Fleet Maintenance not Repair Shop Software
Pros
Despite the software being packed with features and easy to navigate, I feel our administrator has customized it too extensively to suit his preferences, restricting our access to several valuable features.
Cons
I think incorporating a built-in fleet tracker using our department's existing technology would be helpful since we move vehicles frequently, making it hard to locate ones with issues. More training from the software manufacturer is needed as we've had minimal and had to learn things on our own.
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
Brian
Public Safety, 51-100 employees
More than a year
July 2022
Daily User
Daily User
Pros
I value its capability to operate both online and on our remote desktop server, allowing multiple users to access the same system simultaneously. This feature is particularly beneficial for our employees spread across Canada when working together on Fleet operations.
Cons
I don't like that information doesn't transfer between tabs. For instance, when I enter a PO# in the Rental Tab, it doesn't appear in the Job Site Tab. Also, breaks in rent aren't captured in any tab.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Tara Lee
Construction, 11-50 employees
More than a year
July 2022
Good enough
Good enough
Pros
The asset data and reporting features are particularly useful to me.
Cons
I'm dissatisfied with inspection items existing only as text fields without tying to the VMRS hierarchy or specific vehicle parts. The tire module is cumbersome, and it hasn't met my expectations. The program is hard to use on mobile devices due to the layout. It feels like days' worth of data entry is needed to create and assign profiles, but the data output doesn't entirely meet my needs. The parts ordering and onboarding process is cumbersome, often leading to it being disregarded. The workflow for mechanics is slow and clunky, especially for those not tech-savvy.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Michael
Government Administration, 101-500 employees
More than a year
July 2022
Collective Data - Review
Collective Data - Review
Pros
I can search for vehicles, view their images, and access related documents easily.
Cons
We can't notify people via email, and our mileage tracking isn't working correctly. The help desk is still addressing the issue. A year-end report showed only a one-mile increase for a vehicle. They enabled report uploads to Excel, but the mileages were incorrect. We still can't print an accurate year-end mileage report.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Genine
Utilities, 101-500 employees
More than a year
July 2022
Growing Agency
Growing Agency
Pros
Our agency's rapid growth made tracking supplies, equipment, and vehicles with lists challenging. We chose Collective Data primarily because it could integrate both our fleet and quartermaster data. The data import went smoothly after mapping our existing data.
Cons
My only difficulty has been with the reports. The standard ones are fine, but it's not intuitive for someone with limited report-building skills. The support staff offered classes and walked me through steps. The Hays County program is a precursor to Collective Fusion, which I understand is more intuitive.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Margaret
Law Enforcement, 101-500 employees
More than a year
July 2022
Collective Data in an Educational Institution
Collective Data in an Educational Institution
Pros
The software is customizable to our organization's needs. Educational institutions differ from corporate and government ones, and this system is fairly easy to use and very comprehensive. It takes time to master report generation and filtering. Overall, support has been responsive and effective.
Cons
Having too many users can be problematic. Organizations should limit permissions within the software. It's not as robust as some high-tier fleet management programs. The key is to customize it to your needs.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ronald
Education Management, 500+ employees
More than a year
July 2022
The automated way of managing your fleet and assets.
The automated way of managing your fleet and assets.
Pros
There's no need for manual reports or calling drivers for their locations. Installing a GPS device on vehicles or assets lets you track their location via mobile or browser. It's easy to manage and has a friendly interface.
Cons
The system relies on internet connectivity. Ensure you have a reliable connection at HQ and on mobile devices.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Adonis
Utilities, 51-100 employees
Less than a year
April 2018
Collective Fleet is Awesome!
Collective Fleet is Awesome!
Pros
The software provides total control over fleet asset performance, regardless of model year or capacity. It's affordable, protects your investment, and enables upscaling through savings from preventive maintenance.
Cons
I have no major issues. The more vehicles added to your fleet, the more it pays for itself.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Not Specified, 11-50 employees
Less than 6 months
October 2016
Collective Data Review
Collective Data Review
Pros
You can track everything from IFTA miles to overdue oil changes.
Cons
Data entry is very time-consuming. Get trained ASAP to learn the system thoroughly.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
10
Shelby
Utilities, N/A employees
Free Trial
August 2014
True Client Support
True Client Support
Pros
The software is fully customizable to fit our needs, and the knowledgeable staff at Collective Data make it happen.
Cons
There are no dislikes. This product works as advertised. Every tech support call was because we needed more training. They were always willing to help over the phone or via GoTo Meetings.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Matt
Government Administration, N/A employees
Free Trial
November 2013
Collective Fleet - Outstanding Fleet Management Software
Collective Fleet - Outstanding Fleet Management Software
Pros
It's easy to implement and install. Customer support is always friendly and attentive, and technical support resolves issues quickly. The software offers vast functionality, more than any one agency or fleet shop might use. I particularly like the security features that tailor access down to the field level, protecting sensitive information. The system has been extremely stable and reliable, with superb reporting capabilities and extensive options for creating ad-hoc reports. We can also set up email maintenance reminders.
Cons
I'm not aware of any drawbacks. It took some time to train our fleet staff, but Collective Fleet's training options were well worth the investment.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nathaniel
Not Specified, N/A employees
Free Trial
August 2011
Collective Data works well
Collective Data works well
Pros
Installation is simple, and the interface is relatively intuitive compared to other fleet management products. It works well for straightforward fleet management tasks like work orders and vehicles. Exporting reports to Excel is easy, and customer service is extremely responsive.
Cons
Reporting is just okay and building custom reports is very difficult, though they are working on it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Rebecca
Not Specified, N/A employees
Free Trial
August 2011
Collective Data Survey
Collective Data Survey
Pros
The webinars have been very useful, providing valuable information and training.
Cons
I struggle with set scheduling and inventory management.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Erika
Not Specified, N/A employees
Free Trial
August 2011
TTI CD review
TTI CD review
Pros
Collective Data encompasses every facet of fleet management, including maintenance records, employee documentation, parts inventory, and vehicle service history. It truly covers all bases, in my view.
Cons
Navigating the system can be tough due to too many options, which confuses new users. Simplify navigation. Running reports is challenging, and learning how is time-consuming. Some reports get skewed when transferred to CSV files.
Ease of use
4
Value for money
10
Customer Support
6
Functionality
4
Jay
Not Specified, N/A employees
Free Trial
August 2011
collectiveFleet 5.5, 4 users, 350+ equipment
collectiveFleet 5.5, 4 users, 350+ equipment
Pros
The system excels in managing equipment, work orders, and inventory. Setting up and managing schedules for inspections and oil changes is straightforward. Other features make this a very robust product.
Cons
More documentation on server-client interaction would be helpful. Reporting and security can be confusing for newcomers. Including some MS Reporting Services sample reports for those familiar with MS SQL would be nice.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Michael
Not Specified, N/A employees
Free Trial
August 2011
Collective data 2011
Collective data 2011
Pros
It's a great program and easy to teach others how to use it.
Cons
No real cons. Any issues we've had were resolved by their tech department.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
Mark
Not Specified, N/A employees
Free Trial
August 2011
baldwinemc 811
baldwinemc 811
Pros
The ability to check inventory in all warehouses, track vehicle maintenance costs, and customize the program to fit our needs is very useful.
Cons
No complaints at this time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
7
brad
Not Specified, N/A employees
Free Trial
August 2011
Report Filters
Report Filters
Pros
The system works well.
Cons
We need more training on creating Report Editor Filters for our weekly reports.
Ease of use
7
Value for money
10
Customer Support
8
Functionality
7
Randy
Not Specified, N/A employees
Free Trial
August 2011
SCI REMC
SCI REMC
Pros
It's easy to input vehicle data into the system.
Cons
Reports don't export in an Excel-friendly format.
Ease of use
8
Value for money
8
Customer Support
6
Functionality
8
Philip
Not Specified, N/A employees
Free Trial
August 2011