eMaint CMMS Reviews

Pros

Getting started with this software was pretty quick for me and it fit into our maintenance routine without much trouble. I use it every day to track assets and set up preventive maintenance plans and it has honestly helped our plant cut down on machine downtime by keeping us ahead of problems instead of reacting to them later. Another big plus is having all our machine-related files in one spot. I can keep user manuals, work instructions, sign-off forms, parts checkout records and other equipment info together which has made things feel a lot more organized. The reporting tools have also been a big win for me. We run weekly reports to look at machine performance and technician productivity and I've been able to turn that information into custom dashboards with charts and visuals that are much easier to read. Any time I've run into an issue, their support team has been fast to answer and helpful in getting things sorted out.

Cons

The system includes a lot of tools and options which is great but some areas are quite detailed and take extra time to understand. A few features go deeper than I expected, so I needed some guidance before I felt confident using them. Thankfully, the free webinars they provide have helped me learn those advanced parts much more clearly.

Pros

I noticed how clean and friendly the layout feels compared to other CMMS tools I've used. The support team has also been really reliable and every time I've needed help, they've been quick, informed and pleasant to work with. In our plant, we've been able to tie in extra parts of our maintenance process with inventory and oil analysis labs and that has helped a lot in day-to-day work. The work order features keep me on track and make it much simpler for me to look back at equipment records across a lot of assets. Getting the system set up for both maintenance and production teams, with different user types, went very well too. Since I'm in it every day, I like that the whole system feels natural to use and helps me get repetitive work done quicker with less hassle.

Cons

Advanced reporting still feels a bit limiting to me, especially if someone isn't familiar with JSON. I'd also really like the option to close several work orders at once because that would save me a lot of time when dealing with a backlog. Another improvement would be the ability to remove multiple steps from a task procedure at the same time, since making large updates across several procedures can get repetitive.

Pros

One thing that really clicks for me with this tool is how simple it makes our maintenance process feel. I can send work orders right to a technician's phone and the system also creates reports automatically using all kinds of data already in there which saves me a bunch of time. Everything feels clear and consistent across the platform and that has been even more noticeable since we switched to the x5 version. I've also had a really good experience with the support team. They get back to us fast, explain things in a way that makes sense and help with training whenever we need to make changes or learn more about the CMMS.

Cons

As far as the web version goes, I really haven't had any major problems. The only improvement I'd like to see is a stronger mobile app, ideally with features for inventory tracking and similar tasks.

Pros

this tool felt simple to work with without feeling stripped down. I've had a really positive time with the support team too and that has mattered a lot. Another big plus for me is how much I can tweak the system to fit what we need instead of forcing our process into a fixed setup. The reporting side gives me a lot to work with and the details are actually useful. Overall, it has helped me keep work orders and assets in order and made day-to-day management a lot better.

Cons

Up to now, I haven't run into any issues with the software, so I honestly don't have any complaints worth mentioning.

Pros

I felt good about how work orders flow through the system. It does the job well and compared to other big CMMS options, the pricing feels fair for everything that's included. Another thing I liked is that they actually listen to user input and whenever we needed help, their support team was responsive and genuinely useful.

Cons

A couple of areas could still be better for me. Searching for assets can sometimes be frustrating because the results don't always show exactly what I'm looking for right away. I was also disappointed that the Parts section took nearly a year to get fixed after problems appeared during the setup stage.

Pros

We're still in the middle of setting everything up but so far I've been really happy with the Fluke team. Everyone I've worked with, from sales to support, has been helpful, responsive and there when we've needed guidance. It feels like they've done a really great job helping us through each step and making sure nothing gets missed as we get things in place.

Cons

The asset sidebar still confuses me a little. Whenever I select assets from there, the system automatically opens the most recent record every time and I'm not entirely sure why it behaves that way.

Pros

to use our equipment tracking with this has been really great for me. I can keep tabs on assets without any headaches and the reporting setup gives me a lot of room to pull exactly what I need. Most days, I'm checking open work orders and making sure follow-ups with my team don't get missed. Another big plus for me is the support crew. They reply fast and always make me feel like I'm getting real help when something comes up. We also have several sites tied into the system, so being able to look up spare parts in warehouses across locations has been super useful for our day-to-day operation.

Cons

At this point, I really don't have anything negative to say. I've been very satisfied with the software overall.

Pros

this tool made my work feel more put together. Updating details takes almost no effort and adding assets and PMs has been pretty simple on my end. The way everything is set up keeps it clear and easy to follow, so my daily tasks move a lot faster and feel less overwhelming.

Cons

not a con but I'd still love to have is a way to link my current VMI inventory straight into the database. That would help me keep better track of parts and watch costs more closely without having to handle that stuff in a separate place.

Pros

Running this in our manufacturing slots has been a really good experience for me. The thing that stands out most is how adaptable it is, plus the layout feels simple to work with and the system has been reliable day to day. It fits our more advanced maintenance work really well, especially since our programs involve different teams and not everyone has the same level of technical know-how.

Cons

The one thing I still want is more built-out functionality so we can do more with it as users. I'd also really like the option to buy sensors that can monitor several functions linked to different kinds of equipment failure.

Pros

this software worked the way I needed it to. I've been able to build all the reports and charts our team uses and that has made daily plant tasks a lot easier to handle. One thing I keep coming back to is the inventory section because when I need a part, I can find it fast. That saves me time and helps keep everything moving without delays.

Cons

haven't run into any big problems with it because it has done its job well for me. The only thing I'd add is more online tutorials. That would make it even more helpful for people who want a little extra support while learning it.

Pros

The work order ticketing part has been the biggest win for us. I can send tasks to the right team members and stay on top of what's going on without losing sight of anything and that really helps with our daily work.

Cons

The main downside for me is the interface, because it could feel a lot more user-friendly, especially on mobile. The inventory side also still needs work and just isn't where we expected it to be right now.

Pros

this felt simple enough for me to jump into every day without dealing with any headaches. At the same time, it still gives me enough depth when I need to handle more advanced work. Another thing I really like is how much of our fleet operation it covers, so to me it does way more than it seems like it would at first.

Cons

I really haven't run into anything that bothers me about it.

Pros

One of the best parts for me is how much I can customize the setup so it matches exactly what our team needs. As things change over time, the system changes with us instead of boxing us into one fixed way of working. That kind of flexibility has made a big difference and it feels a lot more useful for how we actually get things done day to day.

Cons

The only real downside I've run into is that after some system updates, a few of our PMs can get stuck for a bit and kind of sit in limbo. It's not something that happens all the time but when it does, it's pretty annoying because it slows everything down and breaks up the normal flow of work.

Pros

Keeping up with work orders and request tickets has been a lot more manageable for me with this software. It helps me stay organized and not miss things that need attention. Another big plus is the support team. Whenever I've had a question or needed help, I've gotten a quick reply and the help has actually been useful.

Cons

some parts of the system still feel a little tricky to use. When I haven't been in it for a while or I'm still trying to learn where everything is, a few tools can be hard to manage. As a newer or occasional user, I've had to spend extra time figuring certain things out.

Pros

It was pretty simple for me to get around in general, even though parts of it still felt awkward and a bit outdated during daily use.

Cons

Honestly, I had a rough time with this system. It ran pretty slowly and we were told an updated version was on the way but it never showed up for us. Adding pictures was also frustrating and to me it just did not fit a factory or industrial setting very well. A lot of the time, the app would not handle the tasks I needed, so I could not count on it. After setup, managing linked tables and PM procedures got messy too, especially when I was dealing with a lot of lines.

Pros

Using this tool day to day has been really nice for me because it feels simple and not confusing. The tracking part helps me stay on top of everything without a lot of extra effort. Another thing that works well is the reporting. I can put reports together without wasting much time and they're also clear enough for me to go through quickly. That makes the whole process feel a lot more useful and practical.

Cons

One part that still bothers me is adding pictures, since it feels more annoying than it needs to be. Scheduling work orders also takes too many steps for me and that can get frustrating. I'd like to see that part made more user-friendly.

Pros

This tool gives me a lot to work with when it comes to reports and spotting patterns in my data. The way it lays things out helps me understand what is actually going on instead of just staring at random stats. I can look deeper into the trends that matter and pull out details that are genuinely helpful. To me, it feels like it offers way more than the basics and that makes the whole experience feel valuable.

Cons

At first, the platform can feel like a lot because there is so much built into it. That said, I can tell the learning curve comes from how much it can actually do. After spending more time in it, the depth starts to make more sense and I see why it feels so full-featured.

Pros

One thing that really stood out to me was the training class that comes with the tool. It helped me understand the software a lot better and I felt way more comfortable using it after that. Having that kind of guidance made a big difference for me while working in the system.

Cons

The only downside I've run into is that there isn't enough space to add all the details when I'm trying to describe or troubleshoot an issue. That part feels a little limiting and I think it would be much more useful if there were more room to explain things clearly.

Pros

Having all our records in one organized spot has been a big help for me. It keeps everything together, so I can stay on top of my work without bouncing around between different tools just to track something down. That setup saves me time and makes daily tasks feel a lot more manageable.

Cons

One thing I've noticed is that the platform comes with a bunch of advanced tools our team probably won't end up using. It's nice that those options are there but some parts feel like more than we really need for how we work.

Pros

Getting around the platform felt pretty easy to me and keeping up with active work orders didn't take much effort. For what I needed, it worked well as a budget-friendly CMMS, especially when I just wanted a practical way to stay on top of maintenance jobs.

Cons

The biggest downside for me was how little I could adjust things, since it didn't let me set it up the way I wanted. On top of that, the app comes off a bit old-fashioned and during everyday use I didn't feel like it was all that simple.