eMaint CMMS Reviews

Pros

I'm grateful for the ongoing enhancements that improve its effectiveness across various facilities.

Cons

The app development hasn't met my expectations.

Pros

The software makes it effortless to schedule preventive maintenance, create work orders, generate reports, import/export data, implement mass changes, and utilize interactive planning features.

Cons

I wish there was an option to select multiple contacts at once for work order assignments. Integrating from EAM was a time-consuming process. Occasionally, there are server issues.

Pros

It's user-friendly, simplifying the tracking of people, products, and generating reports.

Cons

Not all aspects of the software are available for mobile use.

Pros

eMaint is exceptionally user-friendly and provides outstanding support. Its pre-built features cover a wide range of maintenance aspects, including work tracking, maintenance schedules, asset and inventory management, and much more.

Cons

While the software offers many tools for integration, I believe there is room for improvement in the tool integration feature, allowing seamless integration with any tool.

Pros

I felt comfortable using this software. The biggest plus for me is that I can build my own work orders and track the exact details that actually matter for our business. That kind of flexibility has been really useful and overall it has worked out very well for me.

Cons

One thing that has been underwhelming for me is the charting in X4. It doesn't seem very advanced, so I've been checking out X5 in hopes that part is better. Beyond that, I honestly don't have many complaints.

Pros

One of the biggest reasons I enjoy using this tool is how much I can adjust it to match the way I work. Those settings give me a lot of control and that makes the whole system feel more personal and useful for my day-to-day tasks.

Cons

The annoying part is that nearly every new release seems to bring a new problem into the system. It also feels like most support attention has shifted to X5 which makes getting help harder than it should be.

Pros

There's a lot here that has worked really well for me. Getting to reports quickly has been a big help in my daily work and that saves me time all the time. The support team online has also been great whenever I've needed help which makes a difference. Having the CMMS on my phone has probably been the biggest win, since I can update and track work as I go. Because of that, I don't have to carry a notebook around or try to remember everything later in the day.

Cons

The main issue for me has been the way Fluke Mobile connects with the system. That link hasn't been dependable and I've seen enough drop-offs to feel unsure about the Fluke online connection features.

Pros

it is great to be able to jump into someone else's work, spot the problem and fix it without a bunch of back-and-forth. That saves me a lot of time and keeps things from getting stuck. When something goes wrong, I can handle it fast and keep everything on track.

Cons

Right now, I don't really have any major complaints. We're still growing and improving and I can already tell this tool will be a big part of helping us reach the next level.

Pros

this tool felt simple to use but it still gave me the features I needed to stay on top of maintenance tasks. Managing everything doesn't feel confusing or stressful which I really like. It helps me handle maintenance work in a practical way without making the whole process feel too complicated.

Cons

One thing that slowed me down was the amount of time it took to tailor everything to my needs. Adding information also required a lot of manual work, so setting it up the way I wanted took more effort than I expected.

Pros

Over time, I've seen this software improve a lot and that has made it more helpful for me across different facilities. It keeps getting more useful and I can tell there's real work going into making it fit daily tasks better in different locations. That steady progress is a big reason I've been happy using it.

Cons

The app has been a bit of a letdown. It hasn't met my expectations and the mobile experience still feels like it needs more polish and development. With improvements, it could be much stronger.

Pros

This tool has been a big help for me when it comes to releasing PMs and putting together work orders without a bunch of extra steps. The reporting side is probably my favorite part. I also get a lot of value from the import and export features, bulk updates and the interactive plans. Those tools make it a lot easier for me to stay on top of daily maintenance planning and keep track of everything without feeling overwhelmed.

Cons

A few things could be better. I wish I could pick several contacts at once when assigning work orders because adding them individually gets annoying. The EAM integration also took longer than I expected and I've experienced random server problems that can slow things down in the middle of work.

Pros

it has been really comfortable for me. It lets me stay on top of both contacts and items without making things confusing or time-consuming. The part I enjoy most is the reporting, because it gives me a clear snapshot of what's happening and makes daily work a lot more manageable.

Cons

The phone version is another downside. Some options aren't available on mobile, so I can't handle every task when I'm away from my desk.

Pros

Using this tool has been really nice for me. The system feels simple to work with and the support team has been amazing every time I've needed a hand. Another big plus is how many built-in tools it comes with. My maintenance crew and I can keep up with daily work, PM scheduling, asset records, inventory and a lot of other tasks all in one place.

Cons

I'd still like to see more flexibility connecting to other software. It works with a lot of tools which helps but I'd love to link almost any platform I use without feeling limited.

Pros

The online platform is useful for administrators, but the mobile app proves invaluable for field workers.

Cons

The training sessions were challenging to follow, and obtaining one-on-one help was difficult. The onboarding process seemed unavailable after the sale, resulting in paying for unused parts of the system.

Pros

This software offers a unique service in terms of inventory control and order tracking. I've actively used it for around six months, and my satisfaction level is extremely high.

Cons

The integrations should be more efficient and faster.

Pros

The online platform worked well for the admin side but the mobile app was the real standout for me. Our field crew could stay in touch and handle tasks a lot better when they were away from the office. That made a noticeable difference in how the team kept things moving during the day.

Cons

The biggest letdown for me was the training. It was hard to follow and not very helpful. When we needed direct support, it was tough to get time with someone. After the sale, the onboarding support seemed to drop off and we ended up paying for features we never fully set up or used.

Pros

After about six months of using this for stock management and keeping tabs on orders, I can say it feels genuinely different from a lot of other tools. It fits into my daily routine really well and I've been very happy with how much it helps me stay on top of things.

Cons

I'd like to see wider integration support next. It would also help if the current connections responded faster.

Pros

One thing that has worked well for me is how much I can adjust the screens so they fit the way I handle my work. That flexibility has been really useful day to day. On top of that, I've had great experiences with the support team and whenever I've needed help, they've been responsive and helpful.

Cons

The hardest part for me has been dealing with accounts receivable. Billing problems come up almost every year, duplicate charges or incorrect invoices, and it turns into a long back-and-forth with emails and calls before it's fixed. I've wasted way too much time sorting out errors which makes me consider switching to another CMMS just to avoid these invoicing headaches.

Pros

It's an excellent system for maintaining control over equipment inventory. Additionally, it's helpful for monitoring operational machines and identifying those in need of repair.

Cons

Compared to other available programs, this software is relatively expensive, and in my opinion, other programs perform slightly better.

Pros

This system has been really helpful for me when it comes to keeping my equipment inventory in order and under control. The part I like most is being able to check fast which machines are working fine and which ones need fixing. That makes it a lot easier for me to stay on top of maintenance and avoid guessing about what needs attention.

Cons

The biggest downside is the cost. It feels pretty high compared to other tools and some competitors perform slightly better in certain areas, so it's hard to justify paying this much.