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eSPACE Reviews
99 Review(s)
softwareOverall Rating
4.4
99 Review(s)
Rating Distribution
5
(54)
4
(33)
3
(9)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Overall Rating
4.4
99 Review(s)
Rating Distribution
5
(54)
4
(33)
3
(9)
2
(2)
1
(1)
Satisfaction Score
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Own opinion
Own opinion
Pros
It assists in organizing and scheduling events.
Cons
I find it occasionally perplexing to navigate.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marylet
Arts and Crafts, 1-10 employees
Less than 6 months
May 2024
eSPACE Review
eSPACE Review
Pros
It significantly improved our team's functionality. We are more organized now, and it's one of the best software solutions for any organization's development.
Cons
Adapting to sudden changes in some features takes time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachelle Anne
Government Relations, 11-50 employees
Less than a year
May 2024
Great product!
Great product!
Pros
As an end-user, eSpace simplifies scheduling a space and requesting setup and takedown resources. I appreciate that I can view all other events and reserved spaces on the company eSpace calendar.
Cons
I haven't encountered any issues as an end-user.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Leigh
Religious Institutions, 11-50 employees
More than a year
November 2021
So Far So Good for Medium Sized Church
So Far So Good for Medium Sized Church
Pros
This feature has been outstanding for our staff. It enables us to schedule events across different facilities without needing someone to manage it all.
Cons
Up to now, we haven't noticed any drawbacks. It has only benefited us so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Religious Institutions, 11-50 employees
Less than 6 months
July 2021
eSPACE
eSPACE
Pros
We use eSPACE as our work order system. I appreciate that I can effortlessly communicate facility issues, attach reference pictures, and maintain an open chat about them.
Cons
Frankly, I don't have any complaints about the software, just with how some of my colleagues respond to it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Becca
Religious Institutions, 51-100 employees
More than a year
February 2020
eSpace works great
eSpace works great
Pros
I like the thorough cross-referencing this platform offers. It's very simple to identify conflicts and solutions. It's a scheduling powerhouse.
Cons
There have been a few mistakes when finalizing an event because we missed a detail as users, thinking we were done. The software is fantastic, but we need to improve at completing all its useful features.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Aaron
Civic & Social Organization, 51-100 employees
Less than a year
February 2020
eSpace is so helpful
eSpace is so helpful
Pros
eSpace allows us to efficiently manage and control spaces within our facility. It also enables us to control HVAC and avoid double bookings.
Cons
eSpace can be challenging to operate across different platforms and devices. Older devices struggle to interface with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Religious Institutions, 51-100 employees
More than a year
February 2020
One stop scheduling
One stop scheduling
Pros
This software can be tailored to meet the needs of various organizations. With the ability to create custom forms, you can easily personalize both the Scheduling and Work Order Modules to gather the necessary information for your business operations.
Cons
This isn't necessarily a drawback, but the numerous details can be overwhelming to learn. However, tech support is ready to assist your administrators and users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Religious Institutions, 11-50 employees
Less than a year
January 2020
So grateful for this software
So grateful for this software
Pros
I liked that everything was centralized: work orders, events, registrations, and even t-shirt purchases with event registration! Amazing! I also really appreciate the conversations feature, where everything is tracked and I can resolve questions quickly.
Cons
Some functionalities, like a calendar of events, don't yet work with WordPress, and I'm adjusting to the new system, but overall it's been helpful. Some notifications haven't reached my email, and I'm not always aware of new events or conversations even though all notifications are enabled.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Arianna
Non-Profit Organization Management, 51-100 employees
Less than a year
January 2020
Great customer support
Great customer support
Pros
It's intuitive while still offering all the options we need for our event and building schedules.
Cons
I'm still new to the software, so I can't identify any specific issues yet. The only trouble I've had is figuring out the 'route' a request takes once submitted. It would be helpful to designate the order of individuals the request passes through during the approval process.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Eric
Religious Institutions, 11-50 employees
Less than a year
January 2020
A great fix
A great fix
Pros
I like how it resembles a server-based program we used and that it is internet-based. Our team is grateful it's similar to our old program EMS but not like the new one we had been using.
Cons
It's not as straightforward for reports or confirmations as our old system, but we're making it work.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patti
Religious Institutions, 51-100 employees
Less than 6 months
January 2020
Excellent Work Order Management System
Excellent Work Order Management System
Pros
Personalization, ease of use, adaptability.
Cons
The Android app feels a bit outdated and cumbersome.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
January 2020
eSpace is very user friendly
eSpace is very user friendly
Pros
eSpace is intuitive and Direct. We handle around 10,000 events on our campus per year, so we need something to keep us organized.
Cons
I wish there was a place to specify doors to be unlocked instead of just adding it to the notes, similar to "spaces."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dianna
Religious Institutions, 51-100 employees
Less than a year
January 2020
Very user friendly
Very user friendly
Pros
The natural flow of the interface. Very simple to move around and craft or modify events.
Cons
Sometimes it takes a while for events to get approved if people aren't on top of things.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Recreational Facilities and Services, 51-100 employees
Less than 6 months
January 2020
Review
Review
Pros
We value its ease of use; extremely straightforward and intuitive.
Cons
Under the "Setup Tab" - "configuration" should be a "required" field since it's crucial for every room reservation. People tend to forget this, requiring us to follow up almost every time. Additionally, under the "Setup Tab" - "Edit" should be more descriptive, like "Add Configuration" or "Add Details - Add Notes." People often miss this because they don't understand what they're editing, and it's not a required field (which it should be). Finally, it would be helpful if "attachments" were more visible instead of hidden under "optional settings," as people often miss this feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Publishing, 500+ employees
Less than a year
January 2020
Facility Organization
Facility Organization
Pros
I really value having a place for ongoing dialogue and status updates on various facility issues.
Cons
I find the app slightly more challenging to navigate compared to the web-based version.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Chris
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
Using espace
Using espace
Pros
I like the dashboard. I enjoy being able to see all my upcoming events/groups/classes at a glance. I also appreciate being able to communicate about the event with the administrator within the reservation, saving time by not having to email details already in eSpace. Additionally, I like seeing which events are approved, pending, or have conflicts.
Cons
Sometimes I'm unsure when it's appropriate to resubmit an event after making an edit.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Gina
Religious Institutions, 51-100 employees
Less than a year
January 2020
This product takes time to learn!
This product takes time to learn!
Pros
I think it will be sufficient once I have time to learn more about it. It is VERY different from our previous system and requires time that I currently lack. Not the system's fault.
Cons
The language differs greatly from what I'm used to.
Ease of use
3
Value for money
6
Customer Support
6
Functionality
4
dianne
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
My review of espace
My review of espace
Pros
It's great to have everything on the same software.
Cons
I'm trying to determine the best way to set it up for our needs.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Angela
Religious Institutions, 51-100 employees
Less than 6 months
January 2020
eSpace User
eSpace User
Pros
I like being able to use it without needing to contact an administrator. I also love that it automatically informs me when my event is completed.
Cons
I actually have no cons at this time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Jim
Religious Institutions, 51-100 employees
Less than a year
January 2020
Customer Friendly Review
Customer Friendly Review
Pros
This software is very easy to use. We clean a church, and this is how we keep up with their schedule. It's very helpful to me as I'm the one who schedules the cleaners.
Cons
I can't think of anything at the moment. As far as I know, I haven't encountered any problems. It's very straightforward to use.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Catherine
Consumer Services, 51-100 employees
Less than a year
January 2020
Easy to use software that ensures our facilities are not overused or doublebooked
Easy to use software that ensures our facilities are not overused or doublebooked
Pros
Easy to use - fairly intuitive, guiding you through the process of setting up events.
Cons
I have nothing negative to say about this product. It was easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Religious Institutions, 11-50 employees
Less than a year
January 2020
eSpace Review
eSpace Review
Pros
eSpace is accessible from both desktop and phone.
Cons
It's hard to determine the actual next step. Maybe rules are missing if you're not supposed to take a particular action. Prompts to the user when no action/next step has been taken would be helpful, especially if it hasn't been approved.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Audrey
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
Great Product!
Great Product!
Pros
I love that we can enter events, and all communications are visible across departments.
Cons
I wish it was customizable for different departments. Other than that, it's amazing!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marnikia
Education Management, 101-500 employees
Less than 6 months
January 2020
eSpace review
eSpace review
Pros
It helps users identify scheduling conflicts.
Cons
Custodians can only see limited information for an event (time, place, etc.) but not the contact person's details, phone numbers, etc.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Don
Religious Institutions, 11-50 employees
Less than a year
December 2019
Great Software Package
Great Software Package
Pros
The simplicity in usage and information storage.
Cons
The non-configurable aspects within a work order are frustrating.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christine
Events Services, 11-50 employees
Less than a year
December 2019
eSpace - easy to use, great implementation
eSpace - easy to use, great implementation
Pros
Excellent integration and compatibility with other software we utilize for displaying calendar updates, etc.
Cons
I haven't encountered any issues with eSpace.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katelyn
Religious Institutions, 51-100 employees
Less than a year
December 2019
Good
Good
Pros
It serves its purpose. While I personally don't utilize it, many of my colleagues do.
Cons
Some users expressed dissatisfaction with the absence of certain functions.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
December 2019
Satisfied
Satisfied
Pros
I value how eSpace promotes cohesion within our team and its simplicity.
Cons
Viewing room reservations on the app is challenging compared to the desktop version. Hence, I primarily use the desktop edition for this purpose.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jess
Religious Institutions, 11-50 employees
Less than a year
December 2019
Fills the need
Fills the need
Pros
The software operates smoothly without any glitches. I've experimented with other software that broke down with every update.
Cons
I wish it integrated more seamlessly with existing systems. However, this was something we anticipated when acquiring eSpace.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
Museums and Institutions, 51-100 employees
Less than a year
December 2019
Which it would send updates on progress to the requester
Which it would send updates on progress to the requester
Pros
I'm not a fan of it due to its slow responsiveness.
Cons
It lacks a complete communication loop.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
Julie
Education Management, 51-100 employees
Less than a year
December 2019
eSpace Review
eSpace Review
Pros
I'm fond of the tracking feature of the software and its comprehensive audit trail.
Cons
I wish eSpace offered additional features like chat support, a knowledge/wiki base, and an asset tracker.
Ease of use
6
Value for money
6
Customer Support
2
Functionality
4
Andrew
Religious Institutions, 51-100 employees
Less than 6 months
December 2019
Really digging this product
Really digging this product
Pros
This software boasts an appealing user interface.
Cons
There's really nothing to dislike. Perhaps, it would be nice to have the option to disable the setup tab if it's not being used.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Save time and money!
Save time and money!
Pros
I adore nearly every aspect of the software, but what I love the most is its user-friendly interface coupled with the EXCEPTIONAL customer support. It's truly a pleasure working with this company.
Cons
There's nothing I can genuinely say I disliked about the software. I'm consistently impressed by the new features and enhancements they introduce to make it better every week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Religious Institutions, 1-10 employees
More than a year
December 2019
Easy to utilize
Easy to utilize
Pros
Impressive tracking capabilities. I particularly like that users can monitor the status of their work orders.
Cons
None. I've worked with many products, and this is one of the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Education Management, 51-100 employees
Less than a year
December 2019
My review
My review
Pros
It offers a plethora of features and seems to meet our church and school's needs effectively.
Cons
I often forget something, or it throws an error at me. I struggle with eSpace.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Andy
Religious Institutions, 11-50 employees
Less than a year
December 2019
Espace use
Espace use
Pros
It's readily accessible, and I find it quite appealing.
Cons
It lacks an app for phones or tablets.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eddie
Education Management, 51-100 employees
Less than a year
December 2019
Easy to Use!!
Easy to Use!!
Pros
I'm impressed by how quickly one can grasp this software. The E-Tickets via eSpace are straightforward from my perspective. I haven't encountered any issues.
Cons
Since I've only been using this software for a few weeks, I currently have no complaints.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Breanna
Religious Institutions, 101-500 employees
Less than 6 months
December 2019
CM
CM
Pros
It provides insights into the status of my Event Requests.
Cons
Some functions are perplexing, leading to numerous questions directed at the administrator.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Wendy
Non-Profit Organization Management, 51-100 employees
Less than a year
December 2019
It's growing on me...
It's growing on me...
Pros
I like the ability to view the real-time status of all our scheduled rooms.
Cons
It's difficult to articulate. The pages are complex, and discerning which options are relevant to my needs can be challenging.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Brad
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Great Software for Work Order Management
Great Software for Work Order Management
Pros
The tracking features for completed work orders are invaluable, as is the capability to inventory equipment.
Cons
Although I appreciate the level of detail in the work order procurement, I find there are too many steps involved.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ryan
Religious Institutions, 51-100 employees
Less than a year
December 2019
Review of eSpace
Review of eSpace
Pros
It simplifies the process of reporting issues and ensures that all requests are well-organized, minimizing oversight. It's incredibly user-friendly and efficient.
Cons
The only downside I've noticed is that it seems to load slowly on phones, and uploading requests is also sluggish. However, I don't encounter these issues on the desktop version.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Taylor
Religious Institutions, 51-100 employees
More than a year
December 2019
eSPACE
eSPACE
Pros
The product's user-friendliness stands out. It was incredibly easy for me to understand and explain to my coworkers.
Cons
A few minor features were initially confusing, but they became straightforward after understanding them.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mackenzie
Telecommunications, 500+ employees
Less than 6 months
December 2019
Thorough but cumbersome
Thorough but cumbersome
Pros
While there are numerous options for customizing events and being specific and detailed, it can feel cumbersome.
Cons
There are too many layers to navigate unless you utilize the "Quick Event" feature.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Jenee
Religious Institutions, 51-100 employees
Less than a year
December 2019
eSpace is better than our previous room management software
eSpace is better than our previous room management software
Pros
I appreciate its intuitive nature and self-explanatory functions.
Cons
I dislike that when someone inputs a recurring event, it consolidates them all into a single request, even if the event occurs on different days of the week. Additionally, I believe the asset management could be more detailed.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
charley
Religious Institutions, 51-100 employees
Less than 6 months
December 2019
Some "likes" some "dislikes"
Some "likes" some "dislikes"
Pros
I like that events are visible on the calendar even before final approval. Sometimes they get held up in our organization, yet our facilities team can still see them and proceed with the necessary setup.
Cons
I'm not fond of how the sub-admin approvals function. As an administrator, it's too easy for me to inadvertently bypass the sub-admin's approval, which is crucial. I wish there were safeguards against this. While I appreciate being able to view the event history, I wish there was more detail on date and time changes. I like the idea that each category can have its own color, but I dislike that it occupies another line in the calendar view and we don't use it because of this. It would be better if the event name simply took on the color instead of adding another line with the colored box.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Nancy
Religious Institutions, 11-50 employees
Less than a year
December 2019
Review of eSpace
Review of eSpace
Pros
Generating reports is straightforward, and the app is quite useful.
Cons
It's not straightforward to sort through event listings. It needs a consistent event entry template guide.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
6
Tim
Non-Profit Organization Management, 11-50 employees
Less than a year
December 2019
Very simple and clean
Very simple and clean
Pros
I'm impressed by how mobile-friendly and straightforward it is to use. Within seconds, I was able to navigate it effortlessly for the first time.
Cons
I haven't encountered anything I dislike about eSpace yet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kyle
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Superior to Office 365
Superior to Office 365
Pros
Our organization struggled with using spacing features on Office 365 for several years. Over time, we began losing the functionality we required from software. That's when eSpace came in. The software has significantly improved room scheduling and ticketing for various departmental projects.
Cons
Overall, we've enjoyed the project, but like any organizational change, the rollout was somewhat cumbersome.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shawn
Non-Profit Organization Management, 51-100 employees
Less than 6 months
December 2019
eSpace... it works
eSpace... it works
Pros
It fulfills my requirements. The communication feature is a plus. Being able to add forms is also beneficial.
Cons
It offers a plethora of features, which can sometimes be overwhelming for my needs.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
rachel
Non-Profit Organization Management, 51-100 employees
Less than a year
December 2019
Filters
Sort by:
Own opinion
Own opinion
Pros
It assists in organizing and scheduling events.
Cons
I find it occasionally perplexing to navigate.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Marylet
Arts and Crafts, 1-10 employees
Less than 6 months
May 2024
eSPACE Review
eSPACE Review
Pros
It significantly improved our team's functionality. We are more organized now, and it's one of the best software solutions for any organization's development.
Cons
Adapting to sudden changes in some features takes time.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Rachelle Anne
Government Relations, 11-50 employees
Less than a year
May 2024
Great product!
Great product!
Pros
As an end-user, eSpace simplifies scheduling a space and requesting setup and takedown resources. I appreciate that I can view all other events and reserved spaces on the company eSpace calendar.
Cons
I haven't encountered any issues as an end-user.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Leigh
Religious Institutions, 11-50 employees
More than a year
November 2021
So Far So Good for Medium Sized Church
So Far So Good for Medium Sized Church
Pros
This feature has been outstanding for our staff. It enables us to schedule events across different facilities without needing someone to manage it all.
Cons
Up to now, we haven't noticed any drawbacks. It has only benefited us so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nick
Religious Institutions, 11-50 employees
Less than 6 months
July 2021
eSPACE
eSPACE
Pros
We use eSPACE as our work order system. I appreciate that I can effortlessly communicate facility issues, attach reference pictures, and maintain an open chat about them.
Cons
Frankly, I don't have any complaints about the software, just with how some of my colleagues respond to it.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Becca
Religious Institutions, 51-100 employees
More than a year
February 2020
eSpace works great
eSpace works great
Pros
I like the thorough cross-referencing this platform offers. It's very simple to identify conflicts and solutions. It's a scheduling powerhouse.
Cons
There have been a few mistakes when finalizing an event because we missed a detail as users, thinking we were done. The software is fantastic, but we need to improve at completing all its useful features.
Ease of use
6
Value for money
10
Customer Support
10
Functionality
8
Aaron
Civic & Social Organization, 51-100 employees
Less than a year
February 2020
eSpace is so helpful
eSpace is so helpful
Pros
eSpace allows us to efficiently manage and control spaces within our facility. It also enables us to control HVAC and avoid double bookings.
Cons
eSpace can be challenging to operate across different platforms and devices. Older devices struggle to interface with it.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Religious Institutions, 51-100 employees
More than a year
February 2020
One stop scheduling
One stop scheduling
Pros
This software can be tailored to meet the needs of various organizations. With the ability to create custom forms, you can easily personalize both the Scheduling and Work Order Modules to gather the necessary information for your business operations.
Cons
This isn't necessarily a drawback, but the numerous details can be overwhelming to learn. However, tech support is ready to assist your administrators and users.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Susan
Religious Institutions, 11-50 employees
Less than a year
January 2020
So grateful for this software
So grateful for this software
Pros
I liked that everything was centralized: work orders, events, registrations, and even t-shirt purchases with event registration! Amazing! I also really appreciate the conversations feature, where everything is tracked and I can resolve questions quickly.
Cons
Some functionalities, like a calendar of events, don't yet work with WordPress, and I'm adjusting to the new system, but overall it's been helpful. Some notifications haven't reached my email, and I'm not always aware of new events or conversations even though all notifications are enabled.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Arianna
Non-Profit Organization Management, 51-100 employees
Less than a year
January 2020
Great customer support
Great customer support
Pros
It's intuitive while still offering all the options we need for our event and building schedules.
Cons
I'm still new to the software, so I can't identify any specific issues yet. The only trouble I've had is figuring out the 'route' a request takes once submitted. It would be helpful to designate the order of individuals the request passes through during the approval process.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Eric
Religious Institutions, 11-50 employees
Less than a year
January 2020
A great fix
A great fix
Pros
I like how it resembles a server-based program we used and that it is internet-based. Our team is grateful it's similar to our old program EMS but not like the new one we had been using.
Cons
It's not as straightforward for reports or confirmations as our old system, but we're making it work.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Patti
Religious Institutions, 51-100 employees
Less than 6 months
January 2020
Excellent Work Order Management System
Excellent Work Order Management System
Pros
Personalization, ease of use, adaptability.
Cons
The Android app feels a bit outdated and cumbersome.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
January 2020
eSpace is very user friendly
eSpace is very user friendly
Pros
eSpace is intuitive and Direct. We handle around 10,000 events on our campus per year, so we need something to keep us organized.
Cons
I wish there was a place to specify doors to be unlocked instead of just adding it to the notes, similar to "spaces."
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dianna
Religious Institutions, 51-100 employees
Less than a year
January 2020
Very user friendly
Very user friendly
Pros
The natural flow of the interface. Very simple to move around and craft or modify events.
Cons
Sometimes it takes a while for events to get approved if people aren't on top of things.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Benjamin
Recreational Facilities and Services, 51-100 employees
Less than 6 months
January 2020
Review
Review
Pros
We value its ease of use; extremely straightforward and intuitive.
Cons
Under the "Setup Tab" - "configuration" should be a "required" field since it's crucial for every room reservation. People tend to forget this, requiring us to follow up almost every time. Additionally, under the "Setup Tab" - "Edit" should be more descriptive, like "Add Configuration" or "Add Details - Add Notes." People often miss this because they don't understand what they're editing, and it's not a required field (which it should be). Finally, it would be helpful if "attachments" were more visible instead of hidden under "optional settings," as people often miss this feature.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Publishing, 500+ employees
Less than a year
January 2020
Facility Organization
Facility Organization
Pros
I really value having a place for ongoing dialogue and status updates on various facility issues.
Cons
I find the app slightly more challenging to navigate compared to the web-based version.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Chris
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
Using espace
Using espace
Pros
I like the dashboard. I enjoy being able to see all my upcoming events/groups/classes at a glance. I also appreciate being able to communicate about the event with the administrator within the reservation, saving time by not having to email details already in eSpace. Additionally, I like seeing which events are approved, pending, or have conflicts.
Cons
Sometimes I'm unsure when it's appropriate to resubmit an event after making an edit.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Gina
Religious Institutions, 51-100 employees
Less than a year
January 2020
This product takes time to learn!
This product takes time to learn!
Pros
I think it will be sufficient once I have time to learn more about it. It is VERY different from our previous system and requires time that I currently lack. Not the system's fault.
Cons
The language differs greatly from what I'm used to.
Ease of use
3
Value for money
6
Customer Support
6
Functionality
4
dianne
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
My review of espace
My review of espace
Pros
It's great to have everything on the same software.
Cons
I'm trying to determine the best way to set it up for our needs.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Angela
Religious Institutions, 51-100 employees
Less than 6 months
January 2020
eSpace User
eSpace User
Pros
I like being able to use it without needing to contact an administrator. I also love that it automatically informs me when my event is completed.
Cons
I actually have no cons at this time.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Jim
Religious Institutions, 51-100 employees
Less than a year
January 2020
Customer Friendly Review
Customer Friendly Review
Pros
This software is very easy to use. We clean a church, and this is how we keep up with their schedule. It's very helpful to me as I'm the one who schedules the cleaners.
Cons
I can't think of anything at the moment. As far as I know, I haven't encountered any problems. It's very straightforward to use.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Catherine
Consumer Services, 51-100 employees
Less than a year
January 2020
Easy to use software that ensures our facilities are not overused or doublebooked
Easy to use software that ensures our facilities are not overused or doublebooked
Pros
Easy to use - fairly intuitive, guiding you through the process of setting up events.
Cons
I have nothing negative to say about this product. It was easy to learn.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kevin
Religious Institutions, 11-50 employees
Less than a year
January 2020
eSpace Review
eSpace Review
Pros
eSpace is accessible from both desktop and phone.
Cons
It's hard to determine the actual next step. Maybe rules are missing if you're not supposed to take a particular action. Prompts to the user when no action/next step has been taken would be helpful, especially if it hasn't been approved.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Audrey
Religious Institutions, 11-50 employees
Less than 6 months
January 2020
Great Product!
Great Product!
Pros
I love that we can enter events, and all communications are visible across departments.
Cons
I wish it was customizable for different departments. Other than that, it's amazing!
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Marnikia
Education Management, 101-500 employees
Less than 6 months
January 2020
eSpace review
eSpace review
Pros
It helps users identify scheduling conflicts.
Cons
Custodians can only see limited information for an event (time, place, etc.) but not the contact person's details, phone numbers, etc.
Ease of use
7
Value for money
10
Customer Support
7
Functionality
8
Don
Religious Institutions, 11-50 employees
Less than a year
December 2019
Great Software Package
Great Software Package
Pros
The simplicity in usage and information storage.
Cons
The non-configurable aspects within a work order are frustrating.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Christine
Events Services, 11-50 employees
Less than a year
December 2019
eSpace - easy to use, great implementation
eSpace - easy to use, great implementation
Pros
Excellent integration and compatibility with other software we utilize for displaying calendar updates, etc.
Cons
I haven't encountered any issues with eSpace.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Katelyn
Religious Institutions, 51-100 employees
Less than a year
December 2019
Good
Good
Pros
It serves its purpose. While I personally don't utilize it, many of my colleagues do.
Cons
Some users expressed dissatisfaction with the absence of certain functions.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Not Specified, 51-100 employees
Less than 6 months
December 2019
Satisfied
Satisfied
Pros
I value how eSpace promotes cohesion within our team and its simplicity.
Cons
Viewing room reservations on the app is challenging compared to the desktop version. Hence, I primarily use the desktop edition for this purpose.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Jess
Religious Institutions, 11-50 employees
Less than a year
December 2019
Fills the need
Fills the need
Pros
The software operates smoothly without any glitches. I've experimented with other software that broke down with every update.
Cons
I wish it integrated more seamlessly with existing systems. However, this was something we anticipated when acquiring eSpace.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
Museums and Institutions, 51-100 employees
Less than a year
December 2019
Which it would send updates on progress to the requester
Which it would send updates on progress to the requester
Pros
I'm not a fan of it due to its slow responsiveness.
Cons
It lacks a complete communication loop.
Ease of use
4
Value for money
2
Customer Support
2
Functionality
5
Julie
Education Management, 51-100 employees
Less than a year
December 2019
eSpace Review
eSpace Review
Pros
I'm fond of the tracking feature of the software and its comprehensive audit trail.
Cons
I wish eSpace offered additional features like chat support, a knowledge/wiki base, and an asset tracker.
Ease of use
6
Value for money
6
Customer Support
2
Functionality
4
Andrew
Religious Institutions, 51-100 employees
Less than 6 months
December 2019
Really digging this product
Really digging this product
Pros
This software boasts an appealing user interface.
Cons
There's really nothing to dislike. Perhaps, it would be nice to have the option to disable the setup tab if it's not being used.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Tom
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Save time and money!
Save time and money!
Pros
I adore nearly every aspect of the software, but what I love the most is its user-friendly interface coupled with the EXCEPTIONAL customer support. It's truly a pleasure working with this company.
Cons
There's nothing I can genuinely say I disliked about the software. I'm consistently impressed by the new features and enhancements they introduce to make it better every week.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Religious Institutions, 1-10 employees
More than a year
December 2019
Easy to utilize
Easy to utilize
Pros
Impressive tracking capabilities. I particularly like that users can monitor the status of their work orders.
Cons
None. I've worked with many products, and this is one of the best.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Education Management, 51-100 employees
Less than a year
December 2019
My review
My review
Pros
It offers a plethora of features and seems to meet our church and school's needs effectively.
Cons
I often forget something, or it throws an error at me. I struggle with eSpace.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Andy
Religious Institutions, 11-50 employees
Less than a year
December 2019
Espace use
Espace use
Pros
It's readily accessible, and I find it quite appealing.
Cons
It lacks an app for phones or tablets.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Eddie
Education Management, 51-100 employees
Less than a year
December 2019
Easy to Use!!
Easy to Use!!
Pros
I'm impressed by how quickly one can grasp this software. The E-Tickets via eSpace are straightforward from my perspective. I haven't encountered any issues.
Cons
Since I've only been using this software for a few weeks, I currently have no complaints.
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Breanna
Religious Institutions, 101-500 employees
Less than 6 months
December 2019
CM
CM
Pros
It provides insights into the status of my Event Requests.
Cons
Some functions are perplexing, leading to numerous questions directed at the administrator.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Wendy
Non-Profit Organization Management, 51-100 employees
Less than a year
December 2019
It's growing on me...
It's growing on me...
Pros
I like the ability to view the real-time status of all our scheduled rooms.
Cons
It's difficult to articulate. The pages are complex, and discerning which options are relevant to my needs can be challenging.
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Brad
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Great Software for Work Order Management
Great Software for Work Order Management
Pros
The tracking features for completed work orders are invaluable, as is the capability to inventory equipment.
Cons
Although I appreciate the level of detail in the work order procurement, I find there are too many steps involved.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Ryan
Religious Institutions, 51-100 employees
Less than a year
December 2019
Review of eSpace
Review of eSpace
Pros
It simplifies the process of reporting issues and ensures that all requests are well-organized, minimizing oversight. It's incredibly user-friendly and efficient.
Cons
The only downside I've noticed is that it seems to load slowly on phones, and uploading requests is also sluggish. However, I don't encounter these issues on the desktop version.
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Taylor
Religious Institutions, 51-100 employees
More than a year
December 2019
eSPACE
eSPACE
Pros
The product's user-friendliness stands out. It was incredibly easy for me to understand and explain to my coworkers.
Cons
A few minor features were initially confusing, but they became straightforward after understanding them.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mackenzie
Telecommunications, 500+ employees
Less than 6 months
December 2019
Thorough but cumbersome
Thorough but cumbersome
Pros
While there are numerous options for customizing events and being specific and detailed, it can feel cumbersome.
Cons
There are too many layers to navigate unless you utilize the "Quick Event" feature.
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
Jenee
Religious Institutions, 51-100 employees
Less than a year
December 2019
eSpace is better than our previous room management software
eSpace is better than our previous room management software
Pros
I appreciate its intuitive nature and self-explanatory functions.
Cons
I dislike that when someone inputs a recurring event, it consolidates them all into a single request, even if the event occurs on different days of the week. Additionally, I believe the asset management could be more detailed.
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
charley
Religious Institutions, 51-100 employees
Less than 6 months
December 2019
Some "likes" some "dislikes"
Some "likes" some "dislikes"
Pros
I like that events are visible on the calendar even before final approval. Sometimes they get held up in our organization, yet our facilities team can still see them and proceed with the necessary setup.
Cons
I'm not fond of how the sub-admin approvals function. As an administrator, it's too easy for me to inadvertently bypass the sub-admin's approval, which is crucial. I wish there were safeguards against this. While I appreciate being able to view the event history, I wish there was more detail on date and time changes. I like the idea that each category can have its own color, but I dislike that it occupies another line in the calendar view and we don't use it because of this. It would be better if the event name simply took on the color instead of adding another line with the colored box.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Nancy
Religious Institutions, 11-50 employees
Less than a year
December 2019
Review of eSpace
Review of eSpace
Pros
Generating reports is straightforward, and the app is quite useful.
Cons
It's not straightforward to sort through event listings. It needs a consistent event entry template guide.
Ease of use
6
Value for money
5
Customer Support
8
Functionality
6
Tim
Non-Profit Organization Management, 11-50 employees
Less than a year
December 2019
Very simple and clean
Very simple and clean
Pros
I'm impressed by how mobile-friendly and straightforward it is to use. Within seconds, I was able to navigate it effortlessly for the first time.
Cons
I haven't encountered anything I dislike about eSpace yet.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kyle
Religious Institutions, 11-50 employees
Less than 6 months
December 2019
Superior to Office 365
Superior to Office 365
Pros
Our organization struggled with using spacing features on Office 365 for several years. Over time, we began losing the functionality we required from software. That's when eSpace came in. The software has significantly improved room scheduling and ticketing for various departmental projects.
Cons
Overall, we've enjoyed the project, but like any organizational change, the rollout was somewhat cumbersome.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Shawn
Non-Profit Organization Management, 51-100 employees
Less than 6 months
December 2019
eSpace... it works
eSpace... it works
Pros
It fulfills my requirements. The communication feature is a plus. Being able to add forms is also beneficial.
Cons
It offers a plethora of features, which can sometimes be overwhelming for my needs.
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
rachel
Non-Profit Organization Management, 51-100 employees
Less than a year
December 2019