eSPACE Reviews

“Complex interface

Pros

Very little extra hands-on support is required.

Cons

The interface is a bit complex.

“Eliminated paperwork!!

Pros

This cloud-based system is accessible from anywhere so everyone can watch updates and changes happen in real time and because we've eliminated paperwork, our scheduling has become far more efficient and effective.

Cons

I've run into several team members who resist new technology and because the platform packs so many capabilities, it felt overwhelming at the beginning so our learning curve stretched out much longer than I had anticipated.

“scheduling made easy

Pros

I find it easy to schedule and approve new events as long as they don't overlap with other calendar projects.

Cons

I notice the page transitions feel somewhat clumsy and I often run into overly strict limits on spaces and item usage that don't match how scheduling actually works.

“Solid options

Pros

Honestly, the choices available are pretty solid and I'm hopeful that after a short adjustment period, we'll get used to them fairly quickly.

Cons

To be frank, I find the layout visually jarring and difficult to focus on so the main screen really needs to be simplified to make it easier on the eyes.

“Feels convenient

Pros

Using it feels extremely convenient to me and what I appreciate is that submissions are routed straight to my administrator so I don't have to chase approval.

Cons

That said, I find that every submission requires me to complete a large number of fields which makes the process feel rather time-consuming and repetitive.

“Helped us with calendar organization

Pros

For our team, this product has made organizing the company calendar much simpler.

Cons

Although I appreciate the multi-step workflow for submitting projects to the calendar because it provides control and oversight, it becomes annoying when a small change causes the entry to be sent back to draft status forcing me to redo steps.

“Small learning curve

Pros

I've picked it up really quickly and one thing I love is the quick-add events feature which saves me time and makes scheduling feel effortless.

Cons

There are so many options across the app that I sometimes feel buried in settings and on top of that when I pick an event time the dropdown begins at midnight and runs to 8 AM but most of my meetings start at or after 8 AM so it would be far more helpful if the default range began around 6 AM and extended through 6 AM the following day.

“Heating system linked to room booking

Pros

I really appreciate that I don't have to manually hunt through multiple calendars to spot conflicting events. It flags overlaps for me and lets me pick or propose a new time which saves a ton of back-and-forth. I also like that other people can edit bookings and I'm glad the heating and cooling systems can be linked to room reservations so everything is coordinated.

Cons

To be honest, the setup tab doesn't feel as user-friendly as I'd prefer and while I can't claim to have a better solution off the top of my head, it often takes me more time than I'd like to get everything configured the way I want.

“helpful customer support team

Pros

For managing our room schedules, I find this system very useful, offering virtually every configuration you could want for recurring events and on top of that the customer support has been very helpful whenever we have needed help.

Cons

Having been a customer for the past five years, I've faced very few problems with the site and those that did arise were minor and infrequent.

“Lets me monitor campus related issues

Pros

I really like how simple this program is. It's easy enough that I don't need advanced computer skills to get things done and because it's so easy to use, I can quickly submit and monitor campus-related issues without having to leave my desk or do any extra legwork myself.

Cons

For the moment, I haven't come across any aspects I dislike about this tool. It simply offers an efficient, simple way for me to place work orders and then follow up on them until they're completed.

“Wonderful customer care

Pros

I'm impressed by how user-friendly the interface is, which makes routine tasks much easier to handle. The customer support has been brilliant and I genuinely appreciate that they continually deliver meaningful improvements on a weekly basis.

Cons

Honestly, I can't think of any real downsides at this point. After using it for three months, I've found that virtually every question I raised has been addressed either with a direct answer or with a practical workaround.

“Public access through website

Pros

I found it fairly simple to install and configure. I can share information with others easily because it provides public access through its website.

Cons

The interface is a bit complicated and I wish there was an option to create reusable templates because I have experienced problems when trying to edit events that have already been set up.

“Centrally controlled permissions

Pros

Really pleased that everyone on our team can view the information while control over who can add or edit entries remains managed centrally by administrators.

Cons

Although our team was required to move to this platform instead of staying with the Outlook setup we were used to, I'm genuinely impressed by the richer functionality it brings yet I'm really annoyed about having to undergo the inconvenient switch-over.

“Easy set up instructions

Pros

I've found the setup instructions really easy to follow and as a result handling reservations has become convenient for me.

Cons

Being a new user, I'll need to take the time to read through all of the knowledge base material so I can figure out what other capabilities it has and how to use them effectively.

“Can book for several days

Pros

One thing I really like about it is that I can reserve rooms for several consecutive days in a single booking rather than making separate reservations for each individual day.

Cons

I've only been using it for a few months so up to this point I haven't come across any features or behaviors that I would call problematic or annoying.

“Self-explanatory system

Pros

It's so user-friendly that I rarely need instructions.

Cons

So far everything I've tried doing has worked flawlessly.

“Makes it easy to share planning

Pros

For coordinating schedules across a church of this size, it makes sharing planning information really simple. I'm able to submit maintenance and room requests along with other items quickly and without any hurdles.

Cons

A bit hard to use on Ipad.

“Simplifies everything

Pros

The simple layout and the system's practical functionality genuinely make everyday tasks so much simpler!

Cons

sometimes moving between different pages can feel somewhat difficult.

“Excellent for communication

Pros

I find it incredibly organized and adaptable and it really excels at keeping communication clear and efficient among our team.

Cons

There are occasions when I can't use the app because it will be down for an entire day.

“Very easy to manage

Pros

It is so easy to use. It makes coordinating and communicating the tasks our staff need to complete so much simpler.

Cons

Working as a staff member at our church and relying on it to message the janitorial crew, I honestly can't think of any downsides. It has significantly improved our efficiency.