eSPACE Reviews
Total 407 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars35%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Andrew
Religious Institutions, 51-100 employees
Less than 6 months
“eSpace Review
Pros
I'm fond of the tracking feature of the software and its comprehensive audit trail.
Cons
I wish eSpace offered additional features like chat support, a knowledge/wiki base, and an asset tracker.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
2
Functionality
4
Tom
Religious Institutions, 11-50 employees
Less than 6 months
“Really digging this product
Pros
This software boasts an appealing user interface.
Cons
There's really nothing to dislike. Perhaps, it would be nice to have the option to disable the setup tab if it's not being used.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Lee
Religious Institutions, 1-10 employees
More than a year
“Save time and money!
Pros
I adore nearly every aspect of the software, but what I love the most is its user-friendly interface coupled with the EXCEPTIONAL customer support. It's truly a pleasure working with this company.
Cons
There's nothing I can genuinely say I disliked about the software. I'm consistently impressed by the new features and enhancements they introduce to make it better every week.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Education Management, 51-100 employees
Less than a year
“Easy to utilize
Pros
Impressive tracking capabilities. I particularly like that users can monitor the status of their work orders.
Cons
None. I've worked with many products, and this is one of the best.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Andy
Religious Institutions, 11-50 employees
Less than a year
“My review
Pros
It offers a plethora of features and seems to meet our church and school's needs effectively.
Cons
I often forget something, or it throws an error at me. I struggle with eSpace.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Eddie
Education Management, 51-100 employees
Less than a year
“Espace use
Pros
It's readily accessible, and I find it quite appealing.
Cons
It lacks an app for phones or tablets.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Breanna
Religious Institutions, 101-500 employees
Less than 6 months
“Easy to Use!!
Pros
I'm impressed by how quickly one can grasp this software. The E-Tickets via eSpace are straightforward from my perspective. I haven't encountered any issues.
Cons
Since I've only been using this software for a few weeks, I currently have no complaints.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Wendy
Non-Profit Organization Management, 51-100 employees
Less than a year
“CM
Pros
It provides insights into the status of my Event Requests.
Cons
Some functions are perplexing, leading to numerous questions directed at the administrator.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Brad
Religious Institutions, 11-50 employees
Less than 6 months
“It's growing on me...
Pros
I like the ability to view the real-time status of all our scheduled rooms.
Cons
It's difficult to articulate. The pages are complex, and discerning which options are relevant to my needs can be challenging.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
10
Ryan
Religious Institutions, 51-100 employees
Less than a year
“Great Software for Work Order Management
Pros
The tracking features for completed work orders are invaluable, as is the capability to inventory equipment.
Cons
Although I appreciate the level of detail in the work order procurement, I find there are too many steps involved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Taylor
Religious Institutions, 51-100 employees
More than a year
“Review of eSpace
Pros
It simplifies the process of reporting issues and ensures that all requests are well-organized, minimizing oversight. It's incredibly user-friendly and efficient.
Cons
The only downside I've noticed is that it seems to load slowly on phones, and uploading requests is also sluggish. However, I don't encounter these issues on the desktop version.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Mackenzie
Telecommunications, 500+ employees
Less than 6 months
“eSPACE
Pros
The product's user-friendliness stands out. It was incredibly easy for me to understand and explain to my coworkers.
Cons
A few minor features were initially confusing, but they became straightforward after understanding them.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Jenee
Religious Institutions, 51-100 employees
Less than a year
“Thorough but cumbersome
Pros
While there are numerous options for customizing events and being specific and detailed, it can feel cumbersome.
Cons
There are too many layers to navigate unless you utilize the "Quick Event" feature.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
7
Functionality
8
charley
Religious Institutions, 51-100 employees
Less than 6 months
“eSpace is better than our previous room management software
Pros
I appreciate its intuitive nature and self-explanatory functions.
Cons
I dislike that when someone inputs a recurring event, it consolidates them all into a single request, even if the event occurs on different days of the week. Additionally, I believe the asset management could be more detailed.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
6
Functionality
8
Nancy
Religious Institutions, 11-50 employees
Less than a year
“Some "likes" some "dislikes"
Pros
I like that events are visible on the calendar even before final approval. Sometimes they get held up in our organization, yet our facilities team can still see them and proceed with the necessary setup.
Cons
I'm not fond of how the sub-admin approvals function. As an administrator, it's too easy for me to inadvertently bypass the sub-admin's approval, which is crucial. I wish there were safeguards against this. While I appreciate being able to view the event history, I wish there was more detail on date and time changes. I like the idea that each category can have its own color, but I dislike that it occupies another line in the calendar view and we don't use it because of this. It would be better if the event name simply took on the color instead of adding another line with the colored box.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Tim
Non-Profit Organization Management, 11-50 employees
Less than a year
“Review of eSpace
Pros
Generating reports is straightforward, and the app is quite useful.
Cons
It's not straightforward to sort through event listings. It needs a consistent event entry template guide.
Rating Distribution
Ease of use
6
Value for money
5
Customer Support
8
Functionality
6
Kyle
Religious Institutions, 11-50 employees
Less than 6 months
“Very simple and clean
Pros
I'm impressed by how mobile-friendly and straightforward it is to use. Within seconds, I was able to navigate it effortlessly for the first time.
Cons
I haven't encountered anything I dislike about eSpace yet.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Shawn
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Superior to Office 365
Pros
Our organization struggled with using spacing features on Office 365 for several years. Over time, we began losing the functionality we required from software. That's when eSpace came in. The software has significantly improved room scheduling and ticketing for various departmental projects.
Cons
Overall, we've enjoyed the project, but like any organizational change, the rollout was somewhat cumbersome.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
rachel
Non-Profit Organization Management, 51-100 employees
Less than a year
“eSpace... it works
Pros
It fulfills my requirements. The communication feature is a plus. Being able to add forms is also beneficial.
Cons
It offers a plethora of features, which can sometimes be overwhelming for my needs.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Michelle
Religious Institutions, 51-100 employees
Less than a year
“A busy campus
Pros
I Adore the conflict feature that alerts you when the space or items you want are unavailable before you get too attached to them.
Cons
When I duplicate an event, it should replicate ALL the details (Event Editors), but it fails to do so.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7