Total 407 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

58%

4

Stars

35%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D

Debby

Religious Institutions, 51-100 employees

Less than 6 months

5.0
December 2019

eSpace Makes Scheduling easier!

Pros

I like the ability to set up several buildings with multiple responsible parties. It allows others to check specific room availability while maintaining privacy. You can see if a room is open but not who has reserved it, which keeps our students safe, especially since one of the buildings using this software is a school.

Cons

I haven't encountered anything yet that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Kaitlin

Religious Institutions, 101-500 employees

Less than a year

5.0
December 2019

eSpace

Pros

Very intuitive. Easy to input the details and see what needs to be done!

Cons

I can't establish deadlines for edits to setups.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Leah

Religious Institutions, 51-100 employees

Less than a year

5.0
December 2019

Administrative Assistant

Pros

The capability to see what other ministry departments are doing and what resources are available for our ministry to use.

Cons

It's intricate and not consistently straightforward. It has taken some time to uncover its concealed functions.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

8

Functionality

10

A

Amy

Non-Profit Organization Management, 51-100 employees

Less than 6 months

5.0
December 2019

ESpace review

Pros

Simple functionality, and the review process is smooth.

Cons

No complaints - overall highly content with eSpace software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

Emily

Events Services, 51-100 employees

Less than a year

4.0
December 2019

eSPACE Review

Pros

Easy to schedule events for the school.

Cons

There are numerous steps involved before reaching the point of publication.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

G

Gretchen

Religious Institutions, 11-50 employees

Less than a year

5.0
December 2019

Easy to learn

Pros

This software is very easy to pick up. I appreciate that it prevents overbooking a room.

Cons

The only downside I've found is that when deleting an event, there's no option to remove just that one day.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

Dakari

Religious Institutions, 51-100 employees

Less than 6 months

5.0
December 2019

Review

Pros

I love how simple it is to use and adapt to!

Cons

I can't think of any drawbacks, as I haven't used the program long enough to encounter any!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Amy

Religious Institutions, 51-100 employees

Less than 6 months

5.0
December 2019

Great Resource

Pros

Having this software gives our facility team a great overview of upcoming events and a good glimpse of future activities to anticipate.

Cons

When deleting a recurring event occurrence, I have to remember to resubmit the event, which then requires approval again.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

J

Jennifer

Religious Institutions, 11-50 employees

Less than 6 months

4.0
December 2019

eSpace

Pros

What I like most about this software is how detailed it is when making reservations, ensuring almost no issues.

Cons

Initially, it can feel a bit complex due to the amount of information required.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

S

Sandra

Religious Institutions, 51-100 employees

Less than 6 months

4.0
December 2019

New User

Pros

Easy to use...I'm new, so I've only used it once.

Cons

As I'm new, I can't provide a definitive answer. I'll be able to offer better insight later on.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

D

David

Religious Institutions, 101-500 employees

Less than 6 months

5.0
December 2019

ESpace as it pertains to facility team set ups

Pros

There is a high level of detail that can be accessed.

Cons

In setup reports, there's no option to exclusively select setup forms for printing. All forms are included, usually containing lengthy AV forms. This results in a lengthy report when I need to print a copy for the event setup team.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

D

Dillon

Religious Institutions, 11-50 employees

Less than a year

5.0
December 2019

Espace review

Pros

How organized it is and how it updates me every time something changes.

Cons

Sometimes, navigating through the software can be challenging.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dylan

Religious Institutions, 11-50 employees

Less than 6 months

5.0
December 2019

Student Pastor

Pros

I really like this program, especially the calendar.

Cons

The calendar section of the website. Occasionally, it can be perplexing.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C

Caroline

Publishing, 500+ employees

More than a year

4.0
December 2019

Isn't very user friendly

Pros

I'm grateful that I can identify clashes with meetings already in progress within my company.

Cons

It lacks intuitiveness. The tabs could be streamlined for better coherence.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

7

C

Chrisso

Museums and Institutions, 101-500 employees

Less than 6 months

1.0
December 2019

I HATE eSPACE

Pros

I have nothing positive to say about this product - it is a waste of time and money.

Cons

Everything - a simple email is much more practical. I can easily respond to an email. I don't have the time to log in, view the message, identify the sender, locate their position in the building, log out, and then email them back.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

2

Functionality

2

G

Gregory

Facilities Services, 11-50 employees

Less than a year

5.0
December 2019

Would purchase again

Pros

I love the ability to track everything happening in my department and the unlimited number of users.

Cons

The mobile app requires improvement as it's quite limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

A

Amanda

Events Services, 1-10 employees

Less than 6 months

4.0
December 2019

User Review

Pros

I love how you can see if the space you want to reserve is already taken and how many it can hold. I also like how it is digital and informs you of issues as well as if the reservation is accepted or denied.

Cons

It was challenging to use, and I had to resort to using papers to assist me in understanding it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

8

N

Nick

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
December 2019

Great Management Tool

Pros

Easy to use. Multiple view types make it easy to track your events.

Cons

I wish it had greater integration with our database.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

J

Jono

Religious Institutions, 11-50 employees

Less than 6 months

4.0
December 2019

Pretty Great

Pros

Being able to see all the spaces being used in a given day.

Cons

Ensuring all parties involved in an event are notified of a request can be challenging.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M

Mary

Education Management, 51-100 employees

Less than a year

5.0
December 2019

Very Satisfied Customer

Pros

The simplicity of use and the tutorials, along with the educational material provided.

Cons

The notes sections have limited space. Sometimes, I need more room to include additional details...

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10