Debby
Education, 51-100 employees
Less than 6 months
“eSpace Makes Scheduling easier!”
Pros
I like the ability to set up several buildings with multiple responsible parties. It allows others to check specific room availability while maintaining privacy. You can see if a room is open but not who has reserved it, which keeps our students safe, especially since one of the buildings using this software is a school.
Cons
I haven't encountered anything yet that I dislike.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kaitlin
Education, 101-500 employees
Less than a year
“eSpace”
Pros
Very intuitive. Easy to input the details and see what needs to be done!
Cons
I can't establish deadlines for edits to setups.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leah
Education, 51-100 employees
Less than a year
“Administrative Assistant”
Pros
The capability to see what other ministry departments are doing and what resources are available for our ministry to use.
Cons
It's intricate and not consistently straightforward. It has taken some time to uncover its concealed functions.
Rating Distribution
Ease of use
6
Value for money
8
Customer Support
8
Functionality
10
Amy
Nonprofits, 51-100 employees
Less than 6 months
“ESpace review”
Pros
Simple functionality, and the review process is smooth.
Cons
No complaints - overall highly content with eSpace software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Emily
Events Services, 51-100 employees
Less than a year
“eSPACE Review”
Pros
Easy to schedule events for the school.
Cons
There are numerous steps involved before reaching the point of publication.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
7
Gretchen
Education, 11-50 employees
Less than a year
“Easy to learn”
Pros
This software is very easy to pick up. I appreciate that it prevents overbooking a room.
Cons
The only downside I've found is that when deleting an event, there's no option to remove just that one day.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Dakari
Education, 51-100 employees
Less than 6 months
“Review”
Pros
I love how simple it is to use and adapt to!
Cons
I can't think of any drawbacks, as I haven't used the program long enough to encounter any!
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Amy
Education, 51-100 employees
Less than 6 months
“Great Resource”
Pros
Having this software gives our facility team a great overview of upcoming events and a good glimpse of future activities to anticipate.
Cons
When deleting a recurring event occurrence, I have to remember to resubmit the event, which then requires approval again.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Jennifer
Education, 11-50 employees
Less than 6 months
“eSpace”
Pros
What I like most about this software is how detailed it is when making reservations, ensuring almost no issues.
Cons
Initially, it can feel a bit complex due to the amount of information required.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Sandra
Education, 51-100 employees
Less than 6 months
“New User”
Pros
Easy to use...I'm new, so I've only used it once.
Cons
As I'm new, I can't provide a definitive answer. I'll be able to offer better insight later on.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
David
Education, 101-500 employees
Less than 6 months
“ESpace as it pertains to facility team set ups”
Pros
There is a high level of detail that can be accessed.
Cons
In setup reports, there's no option to exclusively select setup forms for printing. All forms are included, usually containing lengthy AV forms. This results in a lengthy report when I need to print a copy for the event setup team.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Dillon
Education, 11-50 employees
Less than a year
“Espace review”
Pros
How organized it is and how it updates me every time something changes.
Cons
Sometimes, navigating through the software can be challenging.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dylan
Education, 11-50 employees
Less than 6 months
“Student Pastor”
Pros
I really like this program, especially the calendar.
Cons
The calendar section of the website. Occasionally, it can be perplexing.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Caroline
Full Stack, 500+ employees
More than a year
“Isn't very user friendly”
Pros
I'm grateful that I can identify clashes with meetings already in progress within my company.
Cons
It lacks intuitiveness. The tabs could be streamlined for better coherence.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Chrisso
Museums and Institutions, 101-500 employees
Less than 6 months
“I HATE eSPACE”
Pros
I have nothing positive to say about this product - it is a waste of time and money.
Cons
Everything - a simple email is much more practical. I can easily respond to an email. I don't have the time to log in, view the message, identify the sender, locate their position in the building, log out, and then email them back.
Rating Distribution
Ease of use
2
Value for money
2
Customer Support
2
Functionality
2
Gregory
Facilities Services, 11-50 employees
Less than a year
“Would purchase again”
Pros
I love the ability to track everything happening in my department and the unlimited number of users.
Cons
The mobile app requires improvement as it's quite limited.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Amanda
Events Services, 1-10 employees
Less than 6 months
“User Review”
Pros
I love how you can see if the space you want to reserve is already taken and how many it can hold. I also like how it is digital and informs you of issues as well as if the reservation is accepted or denied.
Cons
It was challenging to use, and I had to resort to using papers to assist me in understanding it.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Nick
Nonprofits, 51-100 employees
More than a year
“Great Management Tool”
Pros
Easy to use. Multiple view types make it easy to track your events.
Cons
I wish it had greater integration with our database.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Jono
Education, 11-50 employees
Less than 6 months
“Pretty Great”
Pros
Being able to see all the spaces being used in a given day.
Cons
Ensuring all parties involved in an event are notified of a request can be challenging.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Mary
Education, 51-100 employees
Less than a year
“Very Satisfied Customer”
Pros
The simplicity of use and the tutorials, along with the educational material provided.
Cons
The notes sections have limited space. Sometimes, I need more room to include additional details...
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10