eSPACE Reviews
Total 407 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars58%
4
Stars35%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Russ
Non-Profit Organization Management, 11-50 employees
Less than a year
“Excellent products
Pros
Flexibility in setup and use. Mobile-friendly.
Cons
It lacked invoicing when we first started using it, but they developed and added it shortly after.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Cynthia
Non-Profit Organization Management, 1-10 employees
Less than 6 months
“eSpace review
Pros
The calendar. Our facility manager (who is no longer with us) liked the calendar and other features that helped her. I mainly use the calendar but am learning to use other areas in eSpace.
Cons
I haven't used it extensively enough to identify any dislikes about this software yet.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Donna
Religious Institutions, 11-50 employees
Less than 6 months
“Reveiw of eSpace
Pros
eSpace is very intuitive. Easy to learn and operate.
Cons
It's somewhat difficult to discern what is in each room. However, I don't do this very often.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Kelsey
Non-Profit Organization Management, 51-100 employees
Less than 6 months
“Great, but could be more user friendly!
Pros
Very helpful and has resolved many problems we experienced in the past.
Cons
Not intuitive. The design is perplexing and not visually appealing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
4
Functionality
6
Amy
Religious Institutions, 51-100 employees
Less than a year
“Nice product
Pros
I value its ease of access for all staff members.
Cons
I was hesitant about learning something new, as it's not something I typically look forward to.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Brian
Religious Institutions, 51-100 employees
More than a year
“Great
Pros
Simple to use and operate. It makes working and finding information Directly.
Cons
When you return to an item, it doesn't go back to where you left off.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Andy
Commercial Real Estate, 51-100 employees
Less than 6 months
“Great resource
Pros
Intuitive and very supportive. Easy to follow.
Cons
You have to enter information multiple times for identical items on different dates.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
8
Functionality
8
Bruce
Religious Institutions, 51-100 employees
Less than 6 months
“Great product
Pros
Once you get familiar with some quirks or terminology, it becomes straight to use.
Cons
It takes some time for input, and it might be easier if more information was on one page instead of having to navigate through several.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Tom
Hospitality, 51-100 employees
Less than a year
“User Friendly
Pros
It's easy to track and find what I need for my daily tasks.
Cons
My computer skills are lacking, and the system often doesn't accept my responses.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jason
Religious Institutions, 11-50 employees
Less than a year
“eSpace review
Pros
The room reservation system has been incredibly beneficial for us. It simplified submitting requests, keeping track of reserved rooms, and providing a public calendar for visitors to see what's happening.
Cons
Our church is multilingual. While their website supports UTF-8 encoding, the emails are sent in ASCII, so Chinese characters display correctly on the website but not in emails from eSpace.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
6
Brian
Religious Institutions, 51-100 employees
Less than a year
“Excellent Calendaring & Room Request Website
Pros
This software is very simple to use, detail-oriented, and thorough.
Cons
The user interface feels somewhat outdated.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Holly
Religious Institutions, 51-100 employees
Less than a year
“Uh oh.... can I undo that?
Pros
I love the ability to update my space reservation with additional dates, schedules, and setup details as the event approaches. It also allows us to customize available services over time. I can keep a weekly event running into the next year by adding dates to the calendar. We also set it up so I can approve events and services in my building, allowing me to manage or veto them efficiently.
Cons
If you're adding a schedule to an ongoing event and decide to cancel it due to availability issues, you might accidentally cancel the entire major event with no way to undo it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
5
Functionality
7
Rob
Real Estate, 101-500 employees
Less than a year
“eSpace Review
Pros
My favorite feature is the HVAC controls integration. I've reduced the standard HVAC schedule for each building I manage and let eSpace activate HVAC units for occupied spaces only.
Cons
We would have benefited from more support in setting up the HVAC integration. We received a manual, but having an in-person eSpace technician working with our HVAC controls technician would have been better.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Tom
Non-Profit Organization Management, 101-500 employees
Less than a year
“Our Espace Experience
Pros
We value the ability to merge multiple systems into one cohesive tool.
Cons
There's not much to dislike. We're still learning how to utilize the system in new ways.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Greg
Religious Institutions, 101-500 employees
Less than 6 months
“Good Program
Pros
It's a Direct program. I think it will be easy for everyone to use.
Cons
More features need to be added, which our team will likely implement.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
7
Laura
Non-Profit Organization Management, 51-100 employees
Less than a year
“Get Concept though not perfect
Pros
It's fantastic that you can search for events by department and location. Also, seeing any conflicts is very helpful.
Cons
As a designer promoting other department events without admin rights, I can't always see all the necessary information. For example, if an event is off-site, the address might be entered by another user, but I can only see "off-site."
Rating Distribution
Ease of use
4
Value for money
6
Customer Support
4
Functionality
6
Lindsey
Religious Institutions, 51-100 employees
Less than a year
“Intuitive and organized
Pros
When we launched this software, it was highly intuitive and significantly reduced the time it takes to reserve space and plan an event.
Cons
When you change the date of an event, you have to update it on the page before resubmitting, or the change doesn't save.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Kate
Religious Institutions, 11-50 employees
Less than a year
“Great Replacement Software but has room for much improvement
Pros
It streamlines the process of reserving space.
Cons
It's not compatible with written Mandarin and needs more customization capabilities for both internal and external users.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
6
Alexa
Religious Institutions, 51-100 employees
Less than 6 months
“eSPACE Review
Pros
The organization is excellent! It simplifies a complex system with many moving parts, making it easy to see available spaces, room setup options, tech service requests, etc.
Cons
The only downside is that selecting dates can sometimes be tricky. For example, I had a recurring event that met weekly throughout the year, and I needed to remove a few dates around the holidays. I struggled to find the menu to delete individual occurrences.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Catherine
Education Management, 51-100 employees
Less than 6 months
“CDS use of eSpace
Pros
The ability to view all schedules and filter them easily is very useful for my tasks. I like how it shows conflicts and provides descriptions of where they occur.
Cons
I would like to see entire conflicts without having to select the entire event. A summary of the conflict would be helpful when it initially appears. The need to resubmit after even the smallest changes seems unnecessary.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8