Fullbay Reviews

“Fullbay rocks

Pros

I like that I can easily keep financial records. It integrates with QuickBooks and our payment processing software.

Cons

Uploading inventory can be a bit chaotic, but customer service has always been helpful when I have issues.

“Software that will get your company organized

Pros

Fullbay is effective for managing inventory, handling and recording bills, generating customer invoices, and building a custom database for your company. I started using Fullbay after the company had been using it as a primary system for about two years and was immediately impressed by the extensive database of customer info, units, and vendor info. Since everything entered into the system is remembered and organized, it's easy to search for a customer, trailer, truck, bill, or vendor and find the information you need.

Cons

The interface can be a bit overwhelming at first, with lots of different menus, but they all serve a necessary function. Also, you're dependent on an internet connection. While this works well when you have reliable internet and the cloud functionality is useful for real-time tracking, if your connection is slow or unreliable, you may need to refresh the browser app multiple times to get it to load. A standalone phone app that could run offline and sync when reconnected would likely solve this issue.

“Product Review

Pros

The ease of navigating through Fullbay is impressive.

Cons

Whenever I try to watch a training video, it takes a long time to download.

“Fullbay Review

Pros

Ease of invoice reporting, tracking tasks and repairs, and tracking costs.

Cons

Not many cons. Sometimes it can be hard to navigate.

“Got my life back

Pros

Since most of my business involves mobile/onsite repairs, I appreciate how versatile the software is in that it runs on multiple platforms.

Cons

The maintenance tracking needs some improvement. It should be a little easier to see when particular services are due.

“Mandate

Pros

This software is so comprehensive that it meets all the needs of our large diesel and automotive shop. It can manage multiple shops, allowing us to move fluidly between them. It handles our special-order parts and inventory. Plus, they continuously improve it. We purchased this software in its early stages and have seen our suggestions implemented.

Cons

I was initially unhappy with the point of sale setup, but I've seen significant improvements and am looking forward to the recent changes.

“Fast Start

Pros

Intuitive and simple to use. I love the Parts Inventory Management.

Cons

Once you understand the "cycles," you can easily go through implementation.

“Great

Pros

Instant billing, parts accountability, and customer portal.

Cons

Dealing with returns and vendor parts.

“Fullbay Review

Pros

I like that you can maintain a paper trail without paper. With issues of lost inventory, this helps pinpoint who is doing what right or wrong.

Cons

If I only have a partial part number, it's no help. I would like cross-references to pull up automatically.

“Fullbay is the best!

Pros

Fullbay has made my business more successful. The work order process, inventory control, parts ordering, checklists, and invoicing are seamless. Fullbay offers support for training or system changes to help grow your business. Absolutely amazing! Definitely a great value.

Cons

No concerns or issues at all. Training and customization are always available.

“Fullbay review

Pros

I find it to be quite intuitive, and I can typically rectify any errors I make without needing help.

Cons

There's no option to save notes, which would be helpful. Also, removing items like products without adding them to stock would be beneficial.

“FullBay

Pros

The layout is logical. After a few minutes of getting to know the categories and functions, it became quite simple.

Cons

Not much to critique. If I find something that could be improved, support is usually open to considering it.

“fullbay

Pros

The ease of use and functionality. It just makes sense and flows really well.

Cons

It doesn't integrate with Sage, and there are limitations for technicians.

“Likes and dislikes of Fullbay Software

Pros

The software is relatively simple to start with and easy to train a new user on.

Cons

Some reports aren't formatted the way I would prefer.

“Ease of daily use

Pros

Having one central location for time tracking, AP, and AR is convenient.

Cons

Provides detailed and accurate Work In Progress and Payroll reporting.

“Love My Fullbay

Pros

I really value the simplicity and adaptability of the software to suit my business needs. I can efficiently handle all tasks from my laptop, iPad, phone, and other devices. Whenever I require assistance, I can easily reach out via phone or email. The team at Fullbay is incredibly knowledgeable and supportive.

Cons

Since many of my customers' units are heavy equipment or utility trucks, it would be useful to have the option to record and track Hours instead of miles. Some tasks feel a bit clunky, but the software is always improving. An option to print an Invoice Pro-forma without having to invoice the work order first would be great.

“Up and Coming!

Pros

Easy navigation, all information at your fingertips, no need to go through filing cabinets.

Cons

It still seems to be in development, but improvements are happening quickly.

“Small town business with big town quality and style

Pros

It transformed our Ma and Pa shop into a corporation. We can quickly see how our shop is performing and if we are profitable. Managing local business fleets has become easier. The estimates are easy to read and it's effortless to accept or deny work. The seamless upgrades are valuable because this software is focused on our industry.

Cons

Setting up inventory is quite a task. For those joining Fullbay, be thorough when adding inventory, avoid shortcuts, and carefully consider your price matrix and categories. Organizing parts like filters, hydraulic fittings, tires, and batteries will make your life easier in the long run.

“Fullbay review

Pros

I like that it is intuitive to set up and use.

Cons

The search features are limited. I'd like to be able to search all repairs for a unit, not just the first one on each Service Order.

“HOW I LIKE FULLBAY

Pros

I really value the simplicity and adaptability of the software to suit my business needs. I can efficiently handle all tasks from my laptop, iPad, phone, and other devices. Whenever I require assistance, I can easily reach out via phone or email. The team at Fullbay is incredibly knowledgeable and supportive.

Cons

It logs you out if you've been idle too long or if you open another web page.