Last Updated
Overview
Fullbay CMMS offers facilities that provide a compatible environment for employees and customers involved in the inspection and maintenance of vehicles. It sets high standards by prioritizing the development of exceptional tools to ensure the safety of vehicles and, in turn, on roads.
Overall Rating
Based on 217 users reviews
4.7
Rating Distribution
Positive
96%
Neutral
3%
Negative
0%
Starting Price
Custom
Fullbay Specifications
- Work Order Management
- Maintenance Logs
- Purchasing
- Incident Management
What is Fullbay?
Overview
Fullbay software stands out as a diverse, web-based repair management solution uniquely tailored for heavy-duty repair shops. It streamlines the entire process, from receiving repair requests to generating customer invoices, empowering shop owners and employees to handle all their tasks efficiently This not only saves time but also boosts business productivity, making Fullbay a standout choice in the market.
Fullbay Pricing
Fullbay Integrations
Fullbay is designed to work in harmony with various third-party applications. It seamlessly integrates with popular tools like:
- QuickBooks
- MOTOR
- DeiselMatic
- FleetNet
- Interstate Billing Service
Who Is Fullbay For?
Fullbay is used by Owners, Technicians, Service Managers, Parts Managers and Office Managers of various industries and sectors such as:
- Trucks & trailers
- Private fleets
- Heavy equipment
- Mobile repair
- Towing
- Agriculture vehicles
- Emergency vehicles
- Construction vehicles
- RVS
Is Fullbay Right For You?
Have you ever encountered a CMMS platform that offers repair and maintenance facilities for your vehicles and equipment? Well, then, Fullbay it is. Fullbay's sole purpose is to provide shop owners and managers with a tool that is intuitively user-friendly, simplifies their lives and enhances the profitability of their businesses. When the software is effectively utilized, shop owners can yield greater results with less effort.
Still unsure if Fullbay is the right choice for your business? Contact our customer support team at (661) 384-7070, and they will help you make the best decision for your business.
Fullbay Features
Estimates & Invoices
Fullbay offers an effortless generation of precise estimates that can be quickly sent for approval or be easily converted into invoices, enabling customers to review and approve them within seconds.
Service Order Workflow
Fullbay offers a service order feature which helps customers submit their requests through their personalized portal. Fullbay enhances flexibility to customize alerts for each customer request, ensuring efficient management and a preference-based response.
Inventory Management
Fullbay provides a painless inventory management system that simplifies the way users handle parts and supplies. It helps maintain an up-to-date inventory across different locations, ensuring accurate tracking and management.
Reporting
Fullbay's robust reporting features offer visibility into various aspects of a shop's work operations. By generating detailed reports, users can access useful data and insights to inspect and improve their business performance.
Customer Communication
Customer communication is an integral part of Fullbay's capabilities. Through a personal portal, all customers can easily keep track of repair and preventive maintenance statuses, make payments online and add contacts to facilitate communication via text or email.
Pros And Cons of Fullbay
Pros
User-friendly interface
Invoice reporting and tracking
Efficient customer portal
Cons
Limited filtering options in certain reports
Time sheet management can be cumbersome
Fullbay Reviews
Total 217 reviews
4.7
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars23%
3
Stars2%
2
Stars1%
1
Stars0%
Share your experience
Transportation/ Trucking/ Railroad, 101-500 employees
More than a year
“Simple fleet record access”
Pros
I rely on this as our internal system to monitor and keep records for our fleet of more than a hundred tucks. It's incredibly simple to sign in and pull up records to figure out what needs scheduling soon. Our technicians log in on their phones to check the jobs assigned to them and start working right away. Overall it's been a very good value and pretty easy to pick up, even though we haven't tapped into all of its capabilities.
Cons
Over the last five years I've only run into a single problem with this tool and it still hasn't been sorted out. The trouble lies with how it generates reports and I wish there were a printer-friendly version, I'm certain some reports exist but not the specific one I rely on. It looks great on the screen, yet when I print it, the output doesn't match the on-screen layout at all.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Automotive, 11-50 employees
More than a year
“Organized shop scheduling”
Pros
Managing our shop has become a lot easier since we started using this tool. I rely on the scheduling and maintenance management features to keep every task and appointment neatly organized and the live tracking for repairs and parts has cut down on so much back-and-forth and wasted time. The interface feels clean and simple so even team members who are new pick it up quickly. I also appreciate the platform's strong security and reliability, we haven't run into downtime or data loss which gives me real peace of mind.
Cons
The only real drawback I've noticed is the initial learning curve, it can take some time for new hires to get comfortable with all of the functionality but after a bit of hands-on use they usually settle in fine. A small number of reports could benefit from more customization settings although that hasn't been a major problem for us overall.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Not Specified, 11-50 employees
Free trial
“Easy platform navigation”
Pros
From my perspective, it's super easy to get around and I think that will encourage others to start using the platform too, it's amazing
Cons
Honestly I can't point to any downsides because I genuinely enjoyed using the platform and appreciated the benefits it offers
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
What pricing plans does Fullbay offer?
Fullbay offers a flexible pricing plan, which allows users to pay/user/location, for the features needed. Please click Get pricing for a customized Fullbay pricing plan.
Who is Fullbay typically used by?
Fullbay is used by Owners, Technicians, Service Managers, Parts Managers and Office Managers of Trucks & trailers, Private fleets, Heavy equipment, Mobile repair, Towing, Agriculture vehicles, Emergency vehicles, Construction vehicles and RVS.
What languages does Fullbay support?
Fullbay supports English.
Does Fullbay support mobile devices?
Yes, Fullbay is compatible with mobile devices.
Does Fullbay have an API?
Yes, API access is available.
What other apps does Fullbay integrate with?
Fullbay integrates with various third-party applications, including QuickBooks, MOTOR, DeiselMatic, FleetNet and Interstate Billing Service.
What level of support does the Fullbay offer?
Fullbay offers support through email, a help desk, phone support, chat and a knowledge base.