Fullbay: Reviews, Pricing & Free Demo

Name: Fullbay
Price: 188 USD
Rating: 4.7 (217 reviews)

Last Updated Jun 16, 2026

Key Takeaways

Generated from the text of customer reviews

Fullbay is a cloud-based shop management platform for heavy-duty diesel and truck repair businesses, used by shop owners, technicians, and office staff. Users value its service order workflow and invoice tracking. However, its reporting features may be limited. Recently, Fullbay acquired Pitstop, a smart predictive maintenance platform, and launched an AI-powered service order feature that transcribes voice input and cleans up technician notes automatically.

Our Verdict

Fullbay CMMS works well for independent diesel shops and small fleet operations that need service orders, parts tracking, and accounting sync in one place. Pricing runs higher for very small shops, but most users find the reduction in admin work justifies the cost once the team is up to speed.

Overall Rating

Based on 217 users reviews

4.7

All Reviews

Rating Distribution

Positive

96%

Neutral

Negative

Starting Price

$188.00

per month

Product Snapshot

Fullbay Specifications

Work Order Management
Maintenance Logs
Purchasing
Incident Management
Safety Management
Dashboards
Facilities Maintenance
Mobile Access
Document Management
Asset Management

View All Specifications

What is Fullbay?

Fullbay software stands out as a diverse, web-based repair management solution uniquely tailored for heavy-duty repair shops. It streamlines the entire process, from receiving repair requests to generating customer invoices, empowering shop owners and employees to handle all their tasks efficiently. This not only saves time but also boosts business productivity, making Fullbay a standout choice in the market.

What Is Fullbay Best For?

One of Fullbay's most practical capabilities is its 2-Way Texting feature. It lets shop owners and service advisors send and receive text messages with customers and technicians directly inside the platform. Instead of switching between a phone, email, and shop management system to chase approvals or share repair updates, all communication stays in one place alongside the service order. Customers can receive real-time repair status updates, photo attachments, and follow-up messages without calling the shop, which reduces phone traffic and keeps jobs moving faster.

How Much Does Fullbay Cost?

Fullbay price is estimated to start at $188.00/month. It offers four different plans, including:

Basic
Pro
Elite
Enterprise

All plans are billed monthly under an annual agreement. Pricing is provided through a custom quote.

Besides the base subscription fee, organizations evaluating Fullbay may need to budget for the following costs:

Implementation And Onboarding: $1,000–$10,000
QuickBooks, ERP, and Accounting Integrations: $500–$5,000
Telematics And Fleet System Integrations: $2,000–$15,000
Customer Communication: $100–$3,000
Payment Processing Fees: Typically, 2.5%–3.5% of transaction value

Users generally describe Fullbay as an affordable option relative to what it offers, with several noting that the multi-tiered pricing structure works well for shops at different stages. However, some smaller-scale truck repair shops flag the cost as difficult to justify on tighter budgets. A few users mention limited flexibility around custom rate editing and return pricing adjustments.

Request a personalized Fullbay pricing quote based on your business requirements.

Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.

Fullbay Integrations

Fullbay is designed to work in harmony with various third-party applications. It seamlessly integrates with popular tools like:

QuickBooks
MOTOR
DeiselMatic
FleetNet
Interstate Billing Service

How Does Fullbay Work?

Follow these simple steps below to start using Fullbay for your daily shop and fleet maintenance operations:

Set up your shop profile by configuring user accounts, permission levels, and customer records through the cloud-based dashboard
Assign technicians to active service orders and track their progress, clock-in times, and labor output from the shop management dashboard
Send repair estimates to customers digitally and collect electronic approvals before any work begins or parts are ordered
Communicate with customers during the repair process using Fullbay's 2-Way Texting tools and keep message history connected to service orders
Manage parts inventory across single or multiple locations, set reorder points, and place vendor orders directly within the system
Process customer payments through Fullbay Payments and manage transactions directly within the platform
Generate reports to track overall business performance, technician productivity, labor efficiency, and service activity

Please schedule a Fullbay demo to see its capabilities in detail.

Who Is Fullbay For?

Fullbay is used by owners, technicians, service managers, parts managers, and office managers of various industries and sectors such as:

Trucks and trailers
Private fleets
Heavy equipment
Mobile repair
Towing
Agriculture vehicles
Emergency vehicles
Construction vehicles
RVS

Watch Fullbay demo to learn more about its functionalities.

Fullbay Use Cases

Based on our analysis of Fullbay's current capabilities and feedback obtained from users, we have identified key scenarios where this platform is a good fit for heavy-duty repair shops and fleet operations:

Multi-Tech Shops Tracking Labor Hours Across The Floor

Shop managers overseeing several technicians at once use Fullbay to monitor job progress without relying on verbal updates or physical check-ins. Technicians clock into service orders directly, log notes after completing work, and move to the next job without going through the office. This gives managers greater visibility into shop activity without relying on paper timesheets or frequent status checks.

Repair Shops Managing Parts Across Multiple Locations

Parts management becomes harder to track as a shop grows, particularly when multiple technicians, vendors, and storage locations are involved. Fullbay tracks parts from purchase order through installation and flags low stock levels, so technicians can pull what they need without leaving their work area. This structure can help reduce manual inventory reconciliation while improving visibility into stock movement.

Fleet Operators Maintaining Large Vehicle Counts

Organizations responsible for maintaining fleets of 50 or more trucks rely on Fullbay to keep PM schedules, service histories, and parts records organized by unit. The reporting tools give fleet managers visibility into which units are due for service and where maintenance costs are concentrated, supporting decisions that would otherwise require pulling data from multiple sources. Reviewers highlighted reporting and business visibility as valuable components of managing shop performance on a daily basis.

Shops Running QuickBooks That Need Tighter Accounting Integration

Fullbay integrates shop management activities directly with QuickBooks, which can simplify how repair businesses manage both operational and accounting workflows. Service orders, invoices, payments, labor records, and parts information remain connected rather than being maintained across separate systems and spreadsheets. For shops processing a high volume of repair work, this approach can help reduce duplicate data entry while improving consistency between shop and financial records.

Is Fullbay Right For You?

Have you ever encountered a CMMS platform that offers repair and maintenance facilities for your vehicles and equipment? Well, then, Fullbay it is. Fullbay's sole purpose is to provide shop owners and managers with a tool that is intuitively user-friendly, simplifies their lives, and enhances the profitability of their businesses. When the software is effectively utilized, shop owners can yield greater results with less effort.

Still unsure if Fullbay is the right choice for your business? Contact our customer support team at (661) 384-7070, and they will help you make the best decision for your business.

Fullbay Features

Estimates And Invoices

Fullbay offers an effortless generation of precise estimates that can be quickly sent for approval or be easily converted into invoices, enabling customers to review and approve them within seconds.

See How It Works

Service Order Workflow

Fullbay offers a service order feature which helps customers submit their requests through their personalized portal. Fullbay enhances flexibility to customize alerts for each customer request, ensuring efficient management and a preference-based response.

See How It Works

Inventory Management

Fullbay provides a painless inventory management system that simplifies the way users handle parts and supplies. It helps maintain an up-to-date inventory across different locations, ensuring accurate tracking and management.

See How It Works

Reporting

Fullbay's robust reporting features offer visibility into various aspects of a shop's work operations. By generating detailed reports, users can access useful data and insights to inspect and improve their business performance.

See How It Works

Customer Communication

Customer communication is an integral part of Fullbay's capabilities. Through a personal portal, all customers can easily keep track of repair and preventive maintenance statuses, make payments online and add contacts to facilitate communication via text or email.

See How It Works

Pros And Cons of Fullbay

A quick look at Fullbay's strengths and weaknesses to
help you decide if it's the right fit

Pros

User-friendly interface
Invoice reporting and tracking
Efficient customer portal

Cons

Limited filtering options in certain reports
Time sheet management can be cumbersome

Fullbay Reviews

Insights from real users on Fullbay’s features,
performance, and overall experience.

Total 217 reviews

4.7

All reviews are from verified customers

Rating Distribution

Stars

74%

Stars

23%

Stars

Share your experience

Jason E.

Transportation/ Trucking/ Railroad, 101-500 employees

More than a year

4.0

November 2025

“Simple fleet record access”

Pros

I rely on this as our internal system to monitor and keep records for our fleet of more than a hundred tucks. It's incredibly simple to sign in and pull up records to figure out what needs scheduling soon. Our technicians log in on their phones to check the jobs assigned to them and start working right away. Overall it's been a very good value and pretty easy to pick up, even though we haven't tapped into all of its capabilities.

Cons

Over the last five years I've only run into a single problem with this tool and it still hasn't been sorted out. The trouble lies with how it generates reports and I wish there were a printer-friendly version, I'm certain some reports exist but not the specific one I rely on. It looks great on the screen, yet when I print it, the output doesn't match the on-screen layout at all.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Laurel P.

Automotive, 11-50 employees

More than a year

5.0

November 2025

“Organized shop scheduling”

Pros

Managing our shop has become a lot easier since we started using this tool. I rely on the scheduling and maintenance management features to keep every task and appointment neatly organized and the live tracking for repairs and parts has cut down on so much back-and-forth and wasted time. The interface feels clean and simple so even team members who are new pick it up quickly. I also appreciate the platform's strong security and reliability, we haven't run into downtime or data loss which gives me real peace of mind.

Cons

The only real drawback I've noticed is the initial learning curve, it can take some time for new hires to get comfortable with all of the functionality but after a bit of hands-on use they usually settle in fine. A small number of reports could benefit from more customization settings although that hasn't been a major problem for us overall.

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

Marie P.

Not Specified, 11-50 employees

Free trial

5.0

November 2025

“Easy platform navigation”

Pros

From my perspective, it's super easy to get around and I think that will encourage others to start using the platform too, it's amazing

Cons

Honestly I can't point to any downsides because I genuinely enjoyed using the platform and appreciated the benefits it offers

Rating Distribution

Ease of use

Value for money

Customer Support

Functionality

View All 217 Reviews

Frequently Asked Questions

Quick answers to common questions to help you better understand the product, features, and services.

What pricing plans does Fullbay offer?

Fullbay cost is estimated to start at $188/user/month. The platform offers Basic, Pro, and Elite, and Enterprise plans, with pricing available through a custom quote. Get in touch for a tailored Fullbay cost estimate.

Who is Fullbay typically used by?

Fullbay is used by owners, technicians, service managers, parts managers and office managers of trucks and trailers, private fleets, heavy equipment, mobile repair, towing, agriculture vehicles, emergency vehicles, construction vehicles and RVs.

What languages does Fullbay support?

Fullbay supports English.

Does Fullbay support mobile devices?

Yes, Fullbay is compatible with mobile devices.

Does Fullbay have an API?

Yes, API access is available.

What other apps does Fullbay integrate with?

Fullbay integrates with various third-party applications, including QuickBooks, MOTOR, DeiselMatic, FleetNet and Interstate Billing Service.

What level of support does the Fullbay offer?

Fullbay offers support through email, a help desk, phone support, chat, and a knowledge base.