Jobber Reviews

“Limited features...

Pros

I recently canceled two subscriptions with this service and I find it an average piece of software. HouseCall Pro is far superior in my experience. This company held me hostage for $8,250 for seven days, claiming it was my first transaction. With HouseCall Pro I had my funds the next day, even on their first transaction. I lost business because of this delay and I won't use them again. I'm switching back to HouseCall Pro

Cons

I would rather pay more for better service so I'm going back to HouseCall Pro, they have decent pricing, let you load pictures and notify you when paid.

“Smooth customer management

Pros

What I like is that it offers a great customer management system that makes it simple to book jobs online and really smooths out the booking workflow for businesses that provide services.

Cons

As a web developer I appreciate that their lead capture form can be embedded but in practice the form is extremely long and ends up wrecking any page layout I try to drop it into. Splitting it into multiple steps or pages would make a huge difference and fix the design issues.

“platform integration ease

Pros

One thing I really appreciate about this service is being able to connect multiple other platforms to operate my business smoothly. Overall that leaves me feeling quite satisfied with the experience.

Cons

I'd love to see an in-built project management tool so I can handle projects directly inside the platform. Having that feature would almost certainly keep me using it long-term and stop me from hunting for a different system.

“Operations and client management

Pros

For my business it's incredibly helpful for managing operations and preparing cost estimates. I also find it helps me communicate with clients in a professional way.

Cons

I find the reporting options are somewhat rudimentary compared with other platforms. It's very adaptable to my workflows but it doesn't offer the level of detail I need for thorough cost analysis.

“Full-featured crm

Pros

As a cleaning business owner I'm really impressed by how many features it offers from complete schedule management to invoicing and follow-up tracking it's hands down the best CRM I've used.

Cons

What I dislike most about it is how unpredictable the app can be, it's inconsistent at times. I always tell colleagues who work in teams to stay extra vigilant with communication because the software can make you second-guess decisions or details here and there.

“mobile-friendly layout

Pros

For me the app excels at delivering every piece of information and the tools I require in a mobile-friendly layout.

Cons

I've noticed certain functions are oddly and partly restricted to higher-tier plans and their documentation doesn't always mirror those recent updates.

“excellent value for money

Pros

To begin with the overall value for money is excellent and stands out. I feel it's one of the rare low-code platforms available right now and in my experience it's incredibly easy and easy to use for most tasks.

Cons

For me scaling data can be tricky when it's required and I sometimes run into glitches. Fortunately, customer support usually resolves those problems fairly quickly and effectively.

“Simple invoicing and texting

Pros

I appreciate how simple invoicing is, having a request form is useful, the free website is a nice bonus, sending out email campaigns is easy, there's a dedicated phone number so customers can text the office and vice versa which leads to timely, responsive customer service and the 'on our way' texting feature from the field is great.

Cons

My biggest downsides are: 1. The price is high. 2. When current customers complete our request form, even small differences in their name create a new client record and if the address is entered slightly differently it spawns a duplicate property. 3. I can't merge clients or properties which makes cleaning up these duplicates slow.

“helpful and efficient tool

Pros

it's great how convenient and smooth everything feels which helps me run my business efficiently. The built-in analytics and timely reminders make sure I stay on top of all my tasks.

Cons

when I don't have an internet connection in certain areas, it completely prevents me from using the app. I also find it frustrating that some of the coolest new features are reserved only for the top-tier plan.

“Centralized business operations

Pros

It centralizes my whole business so everything's linked together. Honestly I couldn't handle the volume of work I manage now without this platform. Back when I launched in 2019 I was doing only about one-third of the business I'm doing today.

Cons

I don't really have any complaints. Every so often my field crew runs into glitches on their phones but those problems are typically easy to fix and get sorted out quickly.

“all-in-one tools

Pros

It's cool that it bundles all the tools we need for daily work into one place and as a result our everyday operations have become much smoother and more efficient across the board.

Cons

In my experience the connections to other programs especially QuickBooks, can act a little temperamental at times and although the cost is on the higher side, I generally feel it delivers enough value to justify it.

“User-friendly support

Pros

I'm really happy with how user-friendly this is. Whenever I need to talk to someone, I actually get a live person who consistently sorts things out quickly and efficiently. They always follow up and give me a prompt response. I genuinely appreciate the invoicing and scheduling features, they save me a lot of time. Because it's so easy, I can take care of everything on-site using just my phone which is incredibly convenient. It's been fantastic. I've used this service for quite a while now and I'm truly grateful because it makes my life a little bit easier than it normally is so thank you.

Cons

To be completely honest it's a little hard to point out many negatives because I like pretty much everything about Javo but the one issue I do have is with receiving payments. Sometimes the payments take longer than I expect to process though I always end up getting my money. That's honestly about the only problem I can think of. Otherwise, I have noticed that parts of the system can run slowly at times.

“Business transformation

Pros

Using this platform has completely transformed how I run my business. I used to try to hold everything in my head, jot things on paper, or rely on a Google Calendar but now I finally understand how a proper business should operate. My mindset, my organization and my confidence have all increased dramatically since I started using it. The team has supported me through every step and I'm genuinely grateful that they believe in me and my vision. It has shown me how to price clients accurately, issue polished invoices and lead a team with assurance. Whenever I call with a question, they pick up and genuinely care about my experience, even asking for feedback.

Cons

What I keep wishing for is a easy, all-in-one manual that walks me through mastering every feature. It would also be really helpful to have a built-in way to separate subcontractors from hourly staff within the system so I can manage them differently, with clearer distinctions and settings.

“organized and evolving platform

Pros

For my business, this tool helps me stay organized and prevents me from letting payments or client messages slip through the cracks. What I appreciate most is how it's constantly evolving, new features are regularly added to simplify tasks and boost efficiency. Truly, I can't imagine running my operation without it.

Cons

Honestly I wish integrating CallRail for inbound calls had been simpler, aside from that, the built-in features have been fantastic and keep getting better. Overall everything native works really well and the ongoing improvements are noticeable.

“Review of Jobber

Pros

This software is incredibly beneficial for managing a business. Its features are smooth and Simple.

Cons

The software pricing is not ideal for small businesses.

“Own opinion

Pros

It greatly assists in quoting products.

Cons

Occasionally, payments fail to process.

“Amazing CRM with world class support

Pros

The user interface and workflow are top-notch. It's sleek and smooth to navigate, and the client-facing elements look excellent, clean, and intuitive.

Cons

For quotes, I wish there was a more efficient way to build a bid. I prefer to show only the total cost without breaking down materials and labor, which makes it difficult to use Jobber for this purpose. It's the only aspect of my business that requires another software.

“Review of Jobber

Pros

What I like most about Jobber is their customer service.

Cons

I dislike the cost and the slow introduction of new features. I wish they would take customer feedback into account regarding capabilities and usefulness.

“Change is not always good.

Pros

The old home page was robust and enabled effective business management on the go.

Cons

The new home page is less practical in terms of platform usability.

“CleaningCompany life saver

Pros

This product was extremely valuable for my cleaning company, utilizing features like GPS for employee clock-ins and clock-outs, schedules, invoicing, and more!

Cons

It has more features than I would ever need.