Llumin Reviews

Pros

The software is decent, but I'm certain there's a more economical alternative out there.

Cons

First, you buy the software at an exorbitant price of about $70K, and then you get charged for using it? It's like paying twice, no matter what they claim!

Pros

I rely on work orders, purchase orders, and PMs daily. Llumin has made it easy to track assets and expenses effortlessly.

Cons

I'd appreciate an easier way to find closed work orders. It would also be helpful if purchase order receipts displayed individual lines showing what was received, when, and the quantity without needing to open or print the receipts page.

Pros

Navigation is simple and user-friendly. It has greatly improved our maintenance group's organization, keeping schedules intact.

Cons

Initially, we went through significant growing pains as it was eRPortal at the time, and we were still figuring things out. It would be great if project management were included in the CMMS package.

Pros

[Customer Support] has been incredibly helpful in figuring out how to extract information from Llumin.

Cons

I'm still learning the system and expecting a full demo soon.

Pros

Asset tracking in Llumin is vital. Consolidating all assets in one place significantly benefits our organization.

Cons

I wish the reporting feature were more intuitive.

Pros

I value how simple the program is to use, along with the outstanding technical support.

Cons

The projects could use some improvement. It's a bit slow when searching.

Pros

The flexibility and design of this platform are significant. Llumin can be customized to fit the specific needs of your facility or business.

Cons

There are so many opportunities to enhance our maintenance program that it's hard to prioritize. I want to tackle everything.

Pros

The system is intuitive and straight to navigate. I can have multiple tabs open in the browser, with items on one tab and purchase orders on another. The new reporting feature is a major improvement over previous versions. Overall, it's a fantastic system to work with.

Cons

Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly.

Pros

The ease of use is excellent, and the customer service is outstanding!

Cons

I don't have any major complaints. Transitioning to Llumin was challenging, but once I started using it daily, it became easy to navigate.

Pros

The functionality is impressive, with the ability to add modules as required.

Cons

With the newer version, there's not much I dislike. If anything, the financial links between POs and reports are still frustrating, needing workarounds to get numbers to align.

Pros

Asset tracking is exceptional. It's effortless to attach pictures to assets. Inventory management is strong, especially in the warehouse/crib area. The system allows for both a comprehensive view and specific drill-downs as needed. It's truly a great system.

Cons

I wish the reporting system were more intuitive.

Pros

We've seamlessly integrated user creation and processing of both purchase orders and receiving with our primary application.

Cons

API updates without prior notification cause major disruptions in our daily operations.

Pros

There are numerous reasons why I like this platform. It's incredibly easy to navigate, which has allowed me to quickly familiarize myself with all its functions.

Cons

I have experienced performance issues and slow load times.

Pros

The preventive maintenance section functions well and offers multiple customization options. The ability to create and save custom filters makes searching quick and efficient.

Cons

I like having an app that syncs live with the system.

Pros

I'm most impressed by how the Llumin team developed and tailored the software precisely to our needs. Working directly with developers and project managers ensured it functions exactly as we wanted.

Cons

Nothing negative to report. The software has many functions, and the team customizes it to meet your needs, making it really easy to use.

Pros

The ability to track work orders, both planned and unplanned, is invaluable.

Cons

We are relatively new users. The first iPad version we used was less intuitive. We haven't had enough time to integrate the newer version.

Pros

Ready Track and Ready Asset have proven very useful.

Cons

Just when I get comfortable with the system, it changes. However, I do appreciate the changes once I get used to them. Also, after system updates, I have to reset all my customized filters.

Pros

It brings order to the chaos of plant maintenance.

Cons

It requires a lot of IT professionals, operators, and maintenance personnel to input all the information for each piece of equipment into the system. We've had our system for many years now and still only have basic information entered.

Pros

It's incredibly useful overall. It simplifies documenting certification requirements and makes presentations easy.

Cons

Updates are released without prior documentation. Things change without warning or consent.

Pros

The interface is user-friendly, with intuitive tabs to follow. The upgraded version is visually appealing as well.

Cons

There's a lack of flexibility with configuration.