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Llumin Reviews
39 Review(s)
softwareOverall Rating
4.4
39 Review(s)
Rating Distribution
5
(20)
4
(16)
3
(3)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Overall Rating
4.4
39 Review(s)
Rating Distribution
5
(20)
4
(16)
3
(3)
2
1
Satisfaction Score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Filters
Ratings
Provider Size
Time Used
Sort by:
LLumin not what you need -
LLumin not what you need -
Pros
The software is decent, but I'm certain there's a more economical alternative out there.
Cons
First, you buy the software at an exorbitant price of about $70K, and then you get charged for using it? It's like paying twice, no matter what they claim!
Ease of use
6
Value for money
3
Customer Support
8
Functionality
8
George
Non-Profit Organization Management, 51-100 employees
More than a year
January 2024
Well organized CMMS sytem
Well organized CMMS sytem
Pros
I rely on work orders, purchase orders, and PMs daily. Llumin has made it easy to track assets and expenses effortlessly.
Cons
I'd appreciate an easier way to find closed work orders. It would also be helpful if purchase order receipts displayed individual lines showing what was received, when, and the quantity without needing to open or print the receipts page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deanne
Chemicals, 51-100 employees
Less than a year
October 2023
Loparex Hammond
Loparex Hammond
Pros
Navigation is simple and user-friendly. It has greatly improved our maintenance group's organization, keeping schedules intact.
Cons
Initially, we went through significant growing pains as it was eRPortal at the time, and we were still figuring things out. It would be great if project management were included in the CMMS package.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Greg
Paper & Forest Products, 500+ employees
More than a year
September 2023
Investigation into reporting capabilites
Investigation into reporting capabilites
Pros
[Customer Support] has been incredibly helpful in figuring out how to extract information from Llumin.
Cons
I'm still learning the system and expecting a full demo soon.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Kevin
Construction, 500+ employees
Less than 6 months
September 2023
Reporting Asset status
Reporting Asset status
Pros
Asset tracking in Llumin is vital. Consolidating all assets in one place significantly benefits our organization.
Cons
I wish the reporting feature were more intuitive.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ron
Machinery, 101-500 employees
More than a year
September 2023
Great Software
Great Software
Pros
I value how simple the program is to use, along with the outstanding technical support.
Cons
The projects could use some improvement. It's a bit slow when searching.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alisha
Food Production, 51-100 employees
More than a year
September 2023
LLumin=Manufacturing Success
LLumin=Manufacturing Success
Pros
The flexibility and design of this platform are significant. Llumin can be customized to fit the specific needs of your facility or business.
Cons
There are so many opportunities to enhance our maintenance program that it's hard to prioritize. I want to tackle everything.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brandon
Textiles, 500+ employees
More than a year
September 2023
Ease of Use
Ease of Use
Pros
The system is intuitive and straight to navigate. I can have multiple tabs open in the browser, with items on one tab and purchase orders on another. The new reporting feature is a major improvement over previous versions. Overall, it's a fantastic system to work with.
Cons
Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Food & Beverages, 500+ employees
More than a year
September 2023
Llumin Services Rock!
Llumin Services Rock!
Pros
The ease of use is excellent, and the customer service is outstanding!
Cons
I don't have any major complaints. Transitioning to Llumin was challenging, but once I started using it daily, it became easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Environmental Services, 51-100 employees
More than a year
September 2023
Front Range Energy
Front Range Energy
Pros
The functionality is impressive, with the ability to add modules as required.
Cons
With the newer version, there's not much I dislike. If anything, the financial links between POs and reports are still frustrating, needing workarounds to get numbers to align.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kathy
Oil & Energy, 11-50 employees
More than a year
August 2023
Love the product, but...
Love the product, but...
Pros
Asset tracking is exceptional. It's effortless to attach pictures to assets. Inventory management is strong, especially in the warehouse/crib area. The system allows for both a comprehensive view and specific drill-downs as needed. It's truly a great system.
Cons
I wish the reporting system were more intuitive.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nancy
Machinery, 500+ employees
More than a year
August 2023
Systems Analyst
Systems Analyst
Pros
We've seamlessly integrated user creation and processing of both purchase orders and receiving with our primary application.
Cons
API updates without prior notification cause major disruptions in our daily operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Wholesale, 500+ employees
More than a year
August 2023
The perfect solution for the efficient maintenance of my company
The perfect solution for the efficient maintenance of my company
Pros
There are numerous reasons why I like this platform. It's incredibly easy to navigate, which has allowed me to quickly familiarize myself with all its functions.
Cons
I have experienced performance issues and slow load times.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Argenis
Computer & Network Security, 1-10 employees
July 2023
A nice change
A nice change
Pros
The preventive maintenance section functions well and offers multiple customization options. The ability to create and save custom filters makes searching quick and efficient.
Cons
I like having an app that syncs live with the system.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Michael
Food & Beverages, 101-500 employees
Less than 6 months
December 2022
Developed to your needs
Developed to your needs
Pros
I'm most impressed by how the Llumin team developed and tailored the software precisely to our needs. Working directly with developers and project managers ensured it functions exactly as we wanted.
Cons
Nothing negative to report. The software has many functions, and the team customizes it to meet your needs, making it really easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stellios
Higher Education, 500+ employees
Less than a year
June 2022
Abc
Abc
Pros
The ability to track work orders, both planned and unplanned, is invaluable.
Cons
We are relatively new users. The first iPad version we used was less intuitive. We haven't had enough time to integrate the newer version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Food & Beverages, 101-500 employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
Ready Track and Ready Asset have proven very useful.
Cons
Just when I get comfortable with the system, it changes. However, I do appreciate the changes once I get used to them. Also, after system updates, I have to reset all my customized filters.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brian
Oil & Energy, 11-50 employees
More than a year
May 2022
Good product.
Good product.
Pros
It brings order to the chaos of plant maintenance.
Cons
It requires a lot of IT professionals, operators, and maintenance personnel to input all the information for each piece of equipment into the system. We've had our system for many years now and still only have basic information entered.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Richard
Utilities, 11-50 employees
More than a year
May 2022
Good Job Boys!
Good Job Boys!
Pros
It's incredibly useful overall. It simplifies documenting certification requirements and makes presentations easy.
Cons
Updates are released without prior documentation. Things change without warning or consent.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Justin
Construction, 51-100 employees
Less than 6 months
May 2022
Llumin
Llumin
Pros
The interface is user-friendly, with intuitive tabs to follow. The upgraded version is visually appealing as well.
Cons
There's a lack of flexibility with configuration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tanya
Environmental Services, 500+ employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
The application is easy to use and integrates well with the mobile app. As my company continues to refine its skills with the system, it promises to operate seamlessly with minimal manual effort. The reporting function is especially beneficial for month-end reports and inventory tracking.
Cons
Improvements are necessary to ensure accurate inventory valuation reporting (FIFO, LIFO, WAC).
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Josh
Accounting, 51-100 employees
Less than a year
May 2022
Llumin Elite
Llumin Elite
Pros
I love that it's cloud-based, making it accessible from anywhere. Once you're familiar with Llumin, navigating through it is quite straightforward. The extensive historical data stored allows for easy review of past work.
Cons
There's a lot of clicking involved, and some windows could be larger.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Joni
Renewables & Environment, 11-50 employees
More than a year
May 2022
Using Llumin since 2011
Using Llumin since 2011
Pros
It's very adaptable to our business needs and customer-friendly.
Cons
Not much to complain about. Issues are resolved very quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randie
Oil & Energy, 51-100 employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
The interface is intuitive, with a wide array of features available for asset tracking and management.
Cons
I'd like a better way to view historical items, such as closed work orders.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ron
Utilities, 51-100 employees
More than a year
May 2022
Using Llumin as a Maintenance Tool
Using Llumin as a Maintenance Tool
Pros
I like how simple it is to track parts during repairs. The Item Reorder List is invaluable once you've set minimum inventory requirements and reorder triggers, it ensures parts are always available when needed.
Cons
Using Llumin frequently and extensively makes it very intuitive. However, occasional users struggle to navigate the system to locate parts or create work orders.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Eric
Oil & Energy, 51-100 employees
More than a year
May 2022
Awesome CMMS and Great Support
Awesome CMMS and Great Support
Pros
I enjoyed using the mobile capabilities to access our CMMS from anywhere with an internet connection. The software is highly intuitive and capable. It operates seamlessly and performs quickly.
Cons
We haven't fully explored the mobile capabilities of the software yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Oil & Energy, 51-100 employees
More than a year
May 2022
Experience with LLumin since 2008
Experience with LLumin since 2008
Pros
The software was easy to grasp and integrate seamlessly with our operations. The startup support from LLumin was excellent, and their remote assistance has been effective.
Cons
The distance between our site and the home office can be challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
Utilities, 1-10 employees
More than a year
May 2022
LLumin
LLumin
Pros
The ease of use, implementation, and customization for risk management, routine work, and PMs is commendable.
Cons
I haven't encountered any drawbacks so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Renewables & Environment, 11-50 employees
Less than 6 months
April 2022
Llumin up quickly, user freindly and a world class support team A+ !
Llumin up quickly, user freindly and a world class support team A+ !
Pros
The dashboards and the ability to customize the software to suit our needs are standout features. Reporting is straightforward and adaptable.
Cons
I can't think of any negatives. If there's something we don't understand or want to change, the Llumin team is always there to assist us every step of the way.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rhichard
Building Materials, 500+ employees
More than a year
April 2022
Best service
Best service
Pros
I find it easy to navigate, and the customer service is responsive whenever I need assistance.
Cons
There's not much about Llumin's functionality that I dislike. Perhaps minor improvements, like closing old purchase orders directly from the PO finder screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nikolas
Sporting Goods, 101-500 employees
More than a year
April 2022
User Friendly For All!
User Friendly For All!
Pros
The system's simplicity means nearly anyone can use it effectively.
Cons
Some features on the project side could use improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
April 2022
LLumin for the Win!
LLumin for the Win!
Pros
We selected this software primarily for managing our fleet/rolling stock and stationary plant assets. It allows us to categorize and visualize assets in ways that align perfectly with our operational needs. The workflow engine and dashboards have significantly improved our ability to notify and communicate about work status.
Cons
It's a bit complex to answer. Every software has its limitations since they aren't tailored specifically to our processes. However, we've minimized these issues, often finding that our internal processes were overly complicated. Once streamlined, we expect fewer issues. We're still in the initial phase with plans for additional features across 60-plus sites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
April
Mining & Metals, 500+ employees
Less than a year
April 2022
City of Brandon
City of Brandon
Pros
We decided to continue using LLumin because of its small business-friendly environment. Working with the LLumin team is always positive, especially with the work order and PM features we appreciate.
Cons
Some team members who don't use the software regularly struggle with work order completion or using the asset finder.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Brandon
Utilities, 500+ employees
More than a year
April 2020
Easy to use / Lots of data
Easy to use / Lots of data
Pros
Our end users, many of whom aren't very tech-savvy, have adapted well to the program. They can use it independently without needing constant retraining or assistance.
Cons
A more detailed audit trail is needed. While we can see basic changes, individual field modifications aren't clear.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
DEE
Food Production, 500+ employees
More than a year
March 2020
Avid User
Avid User
Pros
Creating purchase orders, projects, work orders, and managing items is straightforward with this software.
Cons
Each update seems to introduce new issues elsewhere. I find the reporting tool challenging to use, so I often rely on LLumin to create reports for us. It would have been beneficial to gather customer feedback before implementing this update.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
REGINA
Oil & Energy, 11-50 employees
More than a year
October 2019
Llumin
Llumin
Pros
The functionality and support from LLumin are excellent.
Cons
There have been a few bugs affecting workflow, but they've been promptly resolved. The offline user feature is costly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Renewables & Environment, 11-50 employees
Less than 6 months
October 2019
Mataur Valley Milk Llumin Experience
Mataur Valley Milk Llumin Experience
Pros
I'm impressed with how the system's functionality has advanced compared to other CMMS platforms I've used. Features like condition-based triggers, automatic work order creation, and integration with other systems are highly beneficial. The support from LLumin experts has been outstanding.
Cons
One area where I'd like LLumin to improve is the reporting functionality. While the features are great, making it easier for end-users to generate reports with a simple selection process would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Armando
Food Production, 51-100 employees
More than a year
October 2019
Huge improvement over version 4!
Huge improvement over version 4!
Pros
LLumin has made significant strides in modernization and usability with the implementation of HTML5. The cross-platform support is a huge advantage for our organization. Navigating through interfaces is intuitive and easy to learn.
Cons
Some GIS implementation features are somewhat lacking, but they haven't significantly hindered us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaun
Utilities, 51-100 employees
More than a year
October 2019
eRPortal CMMS at TenCate Geosynthetics
eRPortal CMMS at TenCate Geosynthetics
Pros
It's user-friendly, putting all functionalities under your control. Its integration with SCADA systems for real-time maintenance based on equipment conditions is particularly noteworthy.
Cons
We've faced challenges with the mobile module. Despite testing various devices in the past, operational consistency from a user perspective has been an issue. Using the full eRPortal version on a Windows tablet has proven to be the most reliable solution we've found.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Richard
Construction, N/A employees
Free Trial
November 2013
Filters
Sort by:
LLumin not what you need -
LLumin not what you need -
Pros
The software is decent, but I'm certain there's a more economical alternative out there.
Cons
First, you buy the software at an exorbitant price of about $70K, and then you get charged for using it? It's like paying twice, no matter what they claim!
Ease of use
6
Value for money
3
Customer Support
8
Functionality
8
George
Non-Profit Organization Management, 51-100 employees
More than a year
January 2024
Well organized CMMS sytem
Well organized CMMS sytem
Pros
I rely on work orders, purchase orders, and PMs daily. Llumin has made it easy to track assets and expenses effortlessly.
Cons
I'd appreciate an easier way to find closed work orders. It would also be helpful if purchase order receipts displayed individual lines showing what was received, when, and the quantity without needing to open or print the receipts page.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Deanne
Chemicals, 51-100 employees
Less than a year
October 2023
Loparex Hammond
Loparex Hammond
Pros
Navigation is simple and user-friendly. It has greatly improved our maintenance group's organization, keeping schedules intact.
Cons
Initially, we went through significant growing pains as it was eRPortal at the time, and we were still figuring things out. It would be great if project management were included in the CMMS package.
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Greg
Paper & Forest Products, 500+ employees
More than a year
September 2023
Investigation into reporting capabilites
Investigation into reporting capabilites
Pros
[Customer Support] has been incredibly helpful in figuring out how to extract information from Llumin.
Cons
I'm still learning the system and expecting a full demo soon.
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Kevin
Construction, 500+ employees
Less than 6 months
September 2023
Reporting Asset status
Reporting Asset status
Pros
Asset tracking in Llumin is vital. Consolidating all assets in one place significantly benefits our organization.
Cons
I wish the reporting feature were more intuitive.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Ron
Machinery, 101-500 employees
More than a year
September 2023
Great Software
Great Software
Pros
I value how simple the program is to use, along with the outstanding technical support.
Cons
The projects could use some improvement. It's a bit slow when searching.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Alisha
Food Production, 51-100 employees
More than a year
September 2023
LLumin=Manufacturing Success
LLumin=Manufacturing Success
Pros
The flexibility and design of this platform are significant. Llumin can be customized to fit the specific needs of your facility or business.
Cons
There are so many opportunities to enhance our maintenance program that it's hard to prioritize. I want to tackle everything.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brandon
Textiles, 500+ employees
More than a year
September 2023
Ease of Use
Ease of Use
Pros
The system is intuitive and straight to navigate. I can have multiple tabs open in the browser, with items on one tab and purchase orders on another. The new reporting feature is a major improvement over previous versions. Overall, it's a fantastic system to work with.
Cons
Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Steve
Food & Beverages, 500+ employees
More than a year
September 2023
Llumin Services Rock!
Llumin Services Rock!
Pros
The ease of use is excellent, and the customer service is outstanding!
Cons
I don't have any major complaints. Transitioning to Llumin was challenging, but once I started using it daily, it became easy to navigate.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Environmental Services, 51-100 employees
More than a year
September 2023
Front Range Energy
Front Range Energy
Pros
The functionality is impressive, with the ability to add modules as required.
Cons
With the newer version, there's not much I dislike. If anything, the financial links between POs and reports are still frustrating, needing workarounds to get numbers to align.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kathy
Oil & Energy, 11-50 employees
More than a year
August 2023
Love the product, but...
Love the product, but...
Pros
Asset tracking is exceptional. It's effortless to attach pictures to assets. Inventory management is strong, especially in the warehouse/crib area. The system allows for both a comprehensive view and specific drill-downs as needed. It's truly a great system.
Cons
I wish the reporting system were more intuitive.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Nancy
Machinery, 500+ employees
More than a year
August 2023
Systems Analyst
Systems Analyst
Pros
We've seamlessly integrated user creation and processing of both purchase orders and receiving with our primary application.
Cons
API updates without prior notification cause major disruptions in our daily operations.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mark
Wholesale, 500+ employees
More than a year
August 2023
The perfect solution for the efficient maintenance of my company
The perfect solution for the efficient maintenance of my company
Pros
There are numerous reasons why I like this platform. It's incredibly easy to navigate, which has allowed me to quickly familiarize myself with all its functions.
Cons
I have experienced performance issues and slow load times.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Argenis
Computer & Network Security, 1-10 employees
July 2023
A nice change
A nice change
Pros
The preventive maintenance section functions well and offers multiple customization options. The ability to create and save custom filters makes searching quick and efficient.
Cons
I like having an app that syncs live with the system.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Michael
Food & Beverages, 101-500 employees
Less than 6 months
December 2022
Developed to your needs
Developed to your needs
Pros
I'm most impressed by how the Llumin team developed and tailored the software precisely to our needs. Working directly with developers and project managers ensured it functions exactly as we wanted.
Cons
Nothing negative to report. The software has many functions, and the team customizes it to meet your needs, making it really easy to use.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Stellios
Higher Education, 500+ employees
Less than a year
June 2022
Abc
Abc
Pros
The ability to track work orders, both planned and unplanned, is invaluable.
Cons
We are relatively new users. The first iPad version we used was less intuitive. We haven't had enough time to integrate the newer version.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Food & Beverages, 101-500 employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
Ready Track and Ready Asset have proven very useful.
Cons
Just when I get comfortable with the system, it changes. However, I do appreciate the changes once I get used to them. Also, after system updates, I have to reset all my customized filters.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Brian
Oil & Energy, 11-50 employees
More than a year
May 2022
Good product.
Good product.
Pros
It brings order to the chaos of plant maintenance.
Cons
It requires a lot of IT professionals, operators, and maintenance personnel to input all the information for each piece of equipment into the system. We've had our system for many years now and still only have basic information entered.
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Richard
Utilities, 11-50 employees
More than a year
May 2022
Good Job Boys!
Good Job Boys!
Pros
It's incredibly useful overall. It simplifies documenting certification requirements and makes presentations easy.
Cons
Updates are released without prior documentation. Things change without warning or consent.
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Justin
Construction, 51-100 employees
Less than 6 months
May 2022
Llumin
Llumin
Pros
The interface is user-friendly, with intuitive tabs to follow. The upgraded version is visually appealing as well.
Cons
There's a lack of flexibility with configuration.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Tanya
Environmental Services, 500+ employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
The application is easy to use and integrates well with the mobile app. As my company continues to refine its skills with the system, it promises to operate seamlessly with minimal manual effort. The reporting function is especially beneficial for month-end reports and inventory tracking.
Cons
Improvements are necessary to ensure accurate inventory valuation reporting (FIFO, LIFO, WAC).
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Josh
Accounting, 51-100 employees
Less than a year
May 2022
Llumin Elite
Llumin Elite
Pros
I love that it's cloud-based, making it accessible from anywhere. Once you're familiar with Llumin, navigating through it is quite straightforward. The extensive historical data stored allows for easy review of past work.
Cons
There's a lot of clicking involved, and some windows could be larger.
Ease of use
7
Value for money
8
Customer Support
10
Functionality
8
Joni
Renewables & Environment, 11-50 employees
More than a year
May 2022
Using Llumin since 2011
Using Llumin since 2011
Pros
It's very adaptable to our business needs and customer-friendly.
Cons
Not much to complain about. Issues are resolved very quickly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Randie
Oil & Energy, 51-100 employees
More than a year
May 2022
LLumin Review
LLumin Review
Pros
The interface is intuitive, with a wide array of features available for asset tracking and management.
Cons
I'd like a better way to view historical items, such as closed work orders.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Ron
Utilities, 51-100 employees
More than a year
May 2022
Using Llumin as a Maintenance Tool
Using Llumin as a Maintenance Tool
Pros
I like how simple it is to track parts during repairs. The Item Reorder List is invaluable once you've set minimum inventory requirements and reorder triggers, it ensures parts are always available when needed.
Cons
Using Llumin frequently and extensively makes it very intuitive. However, occasional users struggle to navigate the system to locate parts or create work orders.
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Eric
Oil & Energy, 51-100 employees
More than a year
May 2022
Awesome CMMS and Great Support
Awesome CMMS and Great Support
Pros
I enjoyed using the mobile capabilities to access our CMMS from anywhere with an internet connection. The software is highly intuitive and capable. It operates seamlessly and performs quickly.
Cons
We haven't fully explored the mobile capabilities of the software yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jeff
Oil & Energy, 51-100 employees
More than a year
May 2022
Experience with LLumin since 2008
Experience with LLumin since 2008
Pros
The software was easy to grasp and integrate seamlessly with our operations. The startup support from LLumin was excellent, and their remote assistance has been effective.
Cons
The distance between our site and the home office can be challenging.
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Michael
Utilities, 1-10 employees
More than a year
May 2022
LLumin
LLumin
Pros
The ease of use, implementation, and customization for risk management, routine work, and PMs is commendable.
Cons
I haven't encountered any drawbacks so far.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Joel
Renewables & Environment, 11-50 employees
Less than 6 months
April 2022
Llumin up quickly, user freindly and a world class support team A+ !
Llumin up quickly, user freindly and a world class support team A+ !
Pros
The dashboards and the ability to customize the software to suit our needs are standout features. Reporting is straightforward and adaptable.
Cons
I can't think of any negatives. If there's something we don't understand or want to change, the Llumin team is always there to assist us every step of the way.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Rhichard
Building Materials, 500+ employees
More than a year
April 2022
Best service
Best service
Pros
I find it easy to navigate, and the customer service is responsive whenever I need assistance.
Cons
There's not much about Llumin's functionality that I dislike. Perhaps minor improvements, like closing old purchase orders directly from the PO finder screen.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nikolas
Sporting Goods, 101-500 employees
More than a year
April 2022
User Friendly For All!
User Friendly For All!
Pros
The system's simplicity means nearly anyone can use it effectively.
Cons
Some features on the project side could use improvement.
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Not Specified, 51-100 employees
More than a year
April 2022
LLumin for the Win!
LLumin for the Win!
Pros
We selected this software primarily for managing our fleet/rolling stock and stationary plant assets. It allows us to categorize and visualize assets in ways that align perfectly with our operational needs. The workflow engine and dashboards have significantly improved our ability to notify and communicate about work status.
Cons
It's a bit complex to answer. Every software has its limitations since they aren't tailored specifically to our processes. However, we've minimized these issues, often finding that our internal processes were overly complicated. Once streamlined, we expect fewer issues. We're still in the initial phase with plans for additional features across 60-plus sites.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
April
Mining & Metals, 500+ employees
Less than a year
April 2022
City of Brandon
City of Brandon
Pros
We decided to continue using LLumin because of its small business-friendly environment. Working with the LLumin team is always positive, especially with the work order and PM features we appreciate.
Cons
Some team members who don't use the software regularly struggle with work order completion or using the asset finder.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Brandon
Utilities, 500+ employees
More than a year
April 2020
Easy to use / Lots of data
Easy to use / Lots of data
Pros
Our end users, many of whom aren't very tech-savvy, have adapted well to the program. They can use it independently without needing constant retraining or assistance.
Cons
A more detailed audit trail is needed. While we can see basic changes, individual field modifications aren't clear.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
DEE
Food Production, 500+ employees
More than a year
March 2020
Avid User
Avid User
Pros
Creating purchase orders, projects, work orders, and managing items is straightforward with this software.
Cons
Each update seems to introduce new issues elsewhere. I find the reporting tool challenging to use, so I often rely on LLumin to create reports for us. It would have been beneficial to gather customer feedback before implementing this update.
Ease of use
4
Value for money
6
Customer Support
4
Functionality
8
REGINA
Oil & Energy, 11-50 employees
More than a year
October 2019
Llumin
Llumin
Pros
The functionality and support from LLumin are excellent.
Cons
There have been a few bugs affecting workflow, but they've been promptly resolved. The offline user feature is costly.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Corey
Renewables & Environment, 11-50 employees
Less than 6 months
October 2019
Mataur Valley Milk Llumin Experience
Mataur Valley Milk Llumin Experience
Pros
I'm impressed with how the system's functionality has advanced compared to other CMMS platforms I've used. Features like condition-based triggers, automatic work order creation, and integration with other systems are highly beneficial. The support from LLumin experts has been outstanding.
Cons
One area where I'd like LLumin to improve is the reporting functionality. While the features are great, making it easier for end-users to generate reports with a simple selection process would be beneficial.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Armando
Food Production, 51-100 employees
More than a year
October 2019
Huge improvement over version 4!
Huge improvement over version 4!
Pros
LLumin has made significant strides in modernization and usability with the implementation of HTML5. The cross-platform support is a huge advantage for our organization. Navigating through interfaces is intuitive and easy to learn.
Cons
Some GIS implementation features are somewhat lacking, but they haven't significantly hindered us.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shaun
Utilities, 51-100 employees
More than a year
October 2019
eRPortal CMMS at TenCate Geosynthetics
eRPortal CMMS at TenCate Geosynthetics
Pros
It's user-friendly, putting all functionalities under your control. Its integration with SCADA systems for real-time maintenance based on equipment conditions is particularly noteworthy.
Cons
We've faced challenges with the mobile module. Despite testing various devices in the past, operational consistency from a user perspective has been an issue. Using the full eRPortal version on a Windows tablet has proven to be the most reliable solution we've found.
Ease of use
8
Value for money
8
Customer Support
7
Functionality
8
Richard
Construction, N/A employees
Free Trial
November 2013