
Llumin Reviews
Total 39 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars51%
4
Stars41%
3
Stars8%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
George
Non-Profit Organization Management, 51-100 employees
More than a year
“LLumin not what you need -
Pros
The software is decent, but I'm certain there's a more economical alternative out there.
Cons
First, you buy the software at an exorbitant price of about $70K, and then you get charged for using it? It's like paying twice, no matter what they claim!
Rating Distribution
Ease of use
6
Value for money
3
Customer Support
8
Functionality
8
Deanne
Chemicals, 51-100 employees
Less than a year
“Well organized CMMS sytem
Pros
I rely on work orders, purchase orders, and PMs daily. Llumin has made it easy to track assets and expenses effortlessly.
Cons
I'd appreciate an easier way to find closed work orders. It would also be helpful if purchase order receipts displayed individual lines showing what was received, when, and the quantity without needing to open or print the receipts page.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Greg
Paper & Forest Products, 500+ employees
More than a year
“Loparex Hammond
Pros
Navigation is simple and user-friendly. It has greatly improved our maintenance group's organization, keeping schedules intact.
Cons
Initially, we went through significant growing pains as it was eRPortal at the time, and we were still figuring things out. It would be great if project management were included in the CMMS package.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Kevin
Construction, 500+ employees
Less than 6 months
“Investigation into reporting capabilites
Pros
[Customer Support] has been incredibly helpful in figuring out how to extract information from Llumin.
Cons
I'm still learning the system and expecting a full demo soon.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
10
Functionality
6
Ron
Machinery, 101-500 employees
More than a year
“Reporting Asset status
Pros
Asset tracking in Llumin is vital. Consolidating all assets in one place significantly benefits our organization.
Cons
I wish the reporting feature were more intuitive.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Alisha
Food Production, 51-100 employees
More than a year
“Great Software
Pros
I value how simple the program is to use, along with the outstanding technical support.
Cons
The projects could use some improvement. It's a bit slow when searching.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Brandon
Textiles, 500+ employees
More than a year
“LLumin=Manufacturing Success
Pros
The flexibility and design of this platform are significant. Llumin can be customized to fit the specific needs of your facility or business.
Cons
There are so many opportunities to enhance our maintenance program that it's hard to prioritize. I want to tackle everything.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Steve
Food & Beverages, 500+ employees
More than a year
“Ease of Use
Pros
The system is intuitive and straight to navigate. I can have multiple tabs open in the browser, with items on one tab and purchase orders on another. The new reporting feature is a major improvement over previous versions. Overall, it's a fantastic system to work with.
Cons
Nothing stands out as a con. Llumin functions as expected, and support handles any issues promptly.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Michelle
Environmental Services, 51-100 employees
More than a year
“Llumin Services Rock!
Pros
The ease of use is excellent, and the customer service is outstanding!
Cons
I don't have any major complaints. Transitioning to Llumin was challenging, but once I started using it daily, it became easy to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kathy
Oil & Energy, 11-50 employees
More than a year
“Front Range Energy
Pros
The functionality is impressive, with the ability to add modules as required.
Cons
With the newer version, there's not much I dislike. If anything, the financial links between POs and reports are still frustrating, needing workarounds to get numbers to align.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Nancy
Machinery, 500+ employees
More than a year
“Love the product, but...
Pros
Asset tracking is exceptional. It's effortless to attach pictures to assets. Inventory management is strong, especially in the warehouse/crib area. The system allows for both a comprehensive view and specific drill-downs as needed. It's truly a great system.
Cons
I wish the reporting system were more intuitive.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mark
Wholesale, 500+ employees
More than a year
“Systems Analyst
Pros
We've seamlessly integrated user creation and processing of both purchase orders and receiving with our primary application.
Cons
API updates without prior notification cause major disruptions in our daily operations.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Argenis
Computer & Network Security, 1-10 employees
“The perfect solution for the efficient maintenance of my company
Pros
There are numerous reasons why I like this platform. It's incredibly easy to navigate, which has allowed me to quickly familiarize myself with all its functions.
Cons
I have experienced performance issues and slow load times.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Michael
Food & Beverages, 101-500 employees
Less than 6 months
“A nice change
Pros
The preventive maintenance section functions well and offers multiple customization options. The ability to create and save custom filters makes searching quick and efficient.
Cons
I like having an app that syncs live with the system.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Stellios
Higher Education, 500+ employees
Less than a year
“Developed to your needs
Pros
I'm most impressed by how the Llumin team developed and tailored the software precisely to our needs. Working directly with developers and project managers ensured it functions exactly as we wanted.
Cons
Nothing negative to report. The software has many functions, and the team customizes it to meet your needs, making it really easy to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Shawn
Food & Beverages, 101-500 employees
More than a year
“Abc
Pros
The ability to track work orders, both planned and unplanned, is invaluable.
Cons
We are relatively new users. The first iPad version we used was less intuitive. We haven't had enough time to integrate the newer version.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Brian
Oil & Energy, 11-50 employees
More than a year
“LLumin Review
Pros
Ready Track and Ready Asset have proven very useful.
Cons
Just when I get comfortable with the system, it changes. However, I do appreciate the changes once I get used to them. Also, after system updates, I have to reset all my customized filters.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Richard
Utilities, 11-50 employees
More than a year
“Good product.
Pros
It brings order to the chaos of plant maintenance.
Cons
It requires a lot of IT professionals, operators, and maintenance personnel to input all the information for each piece of equipment into the system. We've had our system for many years now and still only have basic information entered.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Justin
Construction, 51-100 employees
Less than 6 months
“Good Job Boys!
Pros
It's incredibly useful overall. It simplifies documenting certification requirements and makes presentations easy.
Cons
Updates are released without prior documentation. Things change without warning or consent.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Tanya
Environmental Services, 500+ employees
More than a year
“Llumin
Pros
The interface is user-friendly, with intuitive tabs to follow. The upgraded version is visually appealing as well.
Cons
There's a lack of flexibility with configuration.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8