Total 507 reviews

4.9

All reviews are from verified customers

Rating Distribution

8

Stars

0%

5

Stars

88%

4

Stars

11%

3

Stars

0%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

M

Mohammedyunus

Food & Beverages, 101-500 employees

Less than 6 months

5.0
August 2023

Make your work easier and faster

Pros

It's very easy and well-organized for maintaining inventory and locating parts.

Cons

I don't think there's anything I dislike about MaintainX.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bailey

Mining & Metals, 11-50 employees

Less than 6 months

5.0
August 2023

Pros of MaintainX

Pros

Accessing and using MaintainX is effortless. It simplifies cost tracking and significantly reduces stress and unnecessary steps for me.

Cons

I find immense satisfaction in every aspect of MaintainX as it has significantly increased our shop's efficiency and simplified cost tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

keonte

Logistics and Supply Chain, 51-100 employees

Less than 6 months

5.0
August 2023

Keonte's review

Pros

MaintainX helps me stay on top of maintenance, especially with a large fleet of vans. It enables us to address issues promptly and proactively.

Cons

I admire every single element of it; it's exceptionally intuitive to navigate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

J

James

Mining & Metals, 51-100 employees

Less than 6 months

5.0
August 2023

Galvanizing Plant Maintenance - RRGI

Pros

The ease of use and the support provided by MaintainX are exceptional. I particularly appreciate the ability to schedule recurring tasks.

Cons

So far, everything seems to be functioning exceptionally well.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R

Ryan

Logistics and Supply Chain, 51-100 employees

Less than 6 months

5.0
August 2023

Great Switch

Pros

MaintainX serves as our all-in-one solution for daily vehicle inspections, asset management, and logging vehicle repairs. We switched from a specialized fleet management software due to MaintainX's lower cost and easy configuration. Unlike our previous software, MaintainX handles inspections, tracks open work orders, and ensures our team stays coordinated with all assets.

Cons

Currently, I cannot identify any negative aspects of MaintainX.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Alexandra

Logistics and Supply Chain, 51-100 employees

Less than 6 months

4.0
August 2023

SMCT review

Pros

MaintainX enhances accountability by providing a simple way to assign tasks to specific employees.

Cons

It's flawless as it is - intuitive, comprehensible, and the layout is effortlessly navigable.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

C

Chris

Apparel & Fashion, 11-50 employees

More than a year

5.0
August 2023

Awesome!

Pros

I find the logging of repairs, maintenance, and inventory tracking incredibly valuable.

Cons

Occasionally, there is some confusion on the mobile app, mainly due to individuals not directly assigning tasks to specific team members.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

E

ely

Health, Wellness and Fitness, 51-100 employees

Less than a year

3.0
August 2023

One

Pros

The data is consolidated on a single dashboard within MaintainX, making it convenient and easily accessible.

Cons

It could benefit from improved speed as it tends to be slow at times, and a smoother flow for location management.

Rating Distribution

Ease of use

8

Value for money

2

Customer Support

8

Functionality

6

S

Steve

Facilities Services, 51-100 employees

More than a year

5.0
August 2023

Amazing product

Pros

MaintainX offers a simple method for requesters to add work orders, and I appreciate the direct communication capabilities with them.

Cons

It would be desirable to have a more extensive history available for lower-level users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

E

Eric

Packaging and Containers, 500+ employees

Less than a year

5.0
August 2023

The most user friendly CMMS program out there

Pros

Being app-based, MaintainX ensures anyone with a phone can use the program. Its modern and sleek design promotes ease of use, which greatly encourages participation.

Cons

We haven't delved deep into the software yet, so there is some uncertainty about how it might integrate with our existing software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B

Bradley

Textiles, 51-100 employees

Less than 6 months

5.0
August 2023

Using MaintainX to implement maintenance system from scratch

Pros

MaintainX has revolutionized work order generation and communication in our plant. Generating, reviewing, and assigning work requests is effortless, with notifications sent to all parties on their mobile devices and workstations. The system also automates preventive maintenance tasks, with technicians recording meter readings and generating lubrication and maintenance procedures through work orders.

Cons

As a newcomer to the program and in the early stages of implementing it within our company, I haven't encountered any problematic issues with MaintainX so far.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

P

Peter

Semiconductors, 500+ employees

Less than a year

5.0
August 2023

MaintainX is heaven sent!

Pros

I'm really impressed with how MaintainX enables me to catalog and monitor all of my resources, plan proactive upkeep, oversee periods of inactivity, and handle inventories of components. It's remarkably intuitive and easy to navigate.

Cons

I genuinely have no cons to mention about MaintainX; it's a fantastic product.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Matthew

Construction, 101-500 employees

Less than 6 months

4.0
August 2023

Great Maintenance Program

Pros

MaintainX simplifies job tracking, assignment, and reviewing previous repairs. It also helps with inventory tracking for critical spares, sending alerts when stock runs low, and keeping a record of purchase information. Additionally, it automates the creation of work orders for daily/weekly checks when issues are identified.

Cons

It fulfills all our requirements; I'm unsure of what else could be different.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

C

Curt

Food & Beverages, 51-100 employees

Less than 6 months

5.0
August 2023

MaintainX for our rapidly expanding indoor ag company

Pros

MaintainX is remarkably easy to use right out of the box. It offers a fantastic platform that is user-friendly and easy to pick up.

Cons

Customization options are limited, particularly at the premium level.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

E

Erik

Food Production, 51-100 employees

Less than 6 months

4.0
August 2023

User expectations

Pros

The app provided by MaintainX ensures seamless maintenance tracking. Another highlight is the ability to export a wealth of data.

Cons

The premium plan lacks additional features. The gap between premium and enterprise permissions is substantial; it would be preferable to have a smaller margin. Surprisingly, importing data requires support assistance; it would be beneficial to have a second set of eyes analyze the data.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

8

I

Ivan

Industrial Automation, 11-50 employees

Less than 6 months

5.0
August 2023

Easy app to use

Pros

The app is friendly and exceptionally easy to use.

Cons

Up to this point, I haven't discovered any downsides to the app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F

Franck

Facilities Services, 500+ employees

Less than 6 months

5.0
August 2023

Well designed software very easy to use.

Pros

MaintainX has a well-designed app with all the necessary functions for building maintenance. It's incredibly easy to deploy and use.

Cons

It lacks an extensive library with pre-populated templates for maintenance or inspection purposes.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

B

Bruce

Non-Profit Organization Management, 11-50 employees

Less than a year

5.0
August 2023

Ease of Use

Pros

The ease of use is remarkable; it's simple to set up and smooth to implement.

Cons

The app is not difficult to use; the only challenge is ensuring you understand its capabilities. It is crucial to utilize the features properly to sort and identify issues as the number of tasks grows.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jesse

Transportation/Trucking/Railroad, 11-50 employees

Less than 6 months

5.0
August 2023

Miller Ingenuity

Pros

I'm truly grateful for the program's seamless usability. The interface designs ensure that I can locate what I need as quickly as possible.

Cons

Integration could have been slightly smoother, although I must acknowledge that MaintainX did work with us on this matter.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Derek

Hospitality, 51-100 employees

More than a year

5.0
August 2023

MaintainX Review

Pros

Real-time updates and status tracking in MaintainX allow us to prioritize jobs quickly and maintain an accurate inventory for rooms in the hotel.

Cons

I don't have many complaints, but adding a dark mode would be helpful, especially when using it in guest rooms during early mornings or late evenings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10