MaintainX Reviews
Total 507 reviews
4.9
All reviews are from verified customers
Rating Distribution
8
Stars0%
5
Stars88%
4
Stars11%
3
Stars0%
2
Stars0%
1
Stars0%
Satisfaction score
Ease of use
10
Value for money
9
Customer Support
9
Functionality
9
Mohammedyunus
Food & Beverages, 101-500 employees
Less than 6 months
“Make your work easier and faster
Pros
It's very easy and well-organized for maintaining inventory and locating parts.
Cons
I don't think there's anything I dislike about MaintainX.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bailey
Mining & Metals, 11-50 employees
Less than 6 months
“Pros of MaintainX
Pros
Accessing and using MaintainX is effortless. It simplifies cost tracking and significantly reduces stress and unnecessary steps for me.
Cons
I find immense satisfaction in every aspect of MaintainX as it has significantly increased our shop's efficiency and simplified cost tracking.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
keonte
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“Keonte's review
Pros
MaintainX helps me stay on top of maintenance, especially with a large fleet of vans. It enables us to address issues promptly and proactively.
Cons
I admire every single element of it; it's exceptionally intuitive to navigate.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
9
James
Mining & Metals, 51-100 employees
Less than 6 months
“Galvanizing Plant Maintenance - RRGI
Pros
The ease of use and the support provided by MaintainX are exceptional. I particularly appreciate the ability to schedule recurring tasks.
Cons
So far, everything seems to be functioning exceptionally well.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ryan
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“Great Switch
Pros
MaintainX serves as our all-in-one solution for daily vehicle inspections, asset management, and logging vehicle repairs. We switched from a specialized fleet management software due to MaintainX's lower cost and easy configuration. Unlike our previous software, MaintainX handles inspections, tracks open work orders, and ensures our team stays coordinated with all assets.
Cons
Currently, I cannot identify any negative aspects of MaintainX.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Alexandra
Logistics and Supply Chain, 51-100 employees
Less than 6 months
“SMCT review
Pros
MaintainX enhances accountability by providing a simple way to assign tasks to specific employees.
Cons
It's flawless as it is - intuitive, comprehensible, and the layout is effortlessly navigable.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
8
Chris
Apparel & Fashion, 11-50 employees
More than a year
“Awesome!
Pros
I find the logging of repairs, maintenance, and inventory tracking incredibly valuable.
Cons
Occasionally, there is some confusion on the mobile app, mainly due to individuals not directly assigning tasks to specific team members.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
ely
Health, Wellness and Fitness, 51-100 employees
Less than a year
“One
Pros
The data is consolidated on a single dashboard within MaintainX, making it convenient and easily accessible.
Cons
It could benefit from improved speed as it tends to be slow at times, and a smoother flow for location management.
Rating Distribution
Ease of use
8
Value for money
2
Customer Support
8
Functionality
6
Steve
Facilities Services, 51-100 employees
More than a year
“Amazing product
Pros
MaintainX offers a simple method for requesters to add work orders, and I appreciate the direct communication capabilities with them.
Cons
It would be desirable to have a more extensive history available for lower-level users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Eric
Packaging and Containers, 500+ employees
Less than a year
“The most user friendly CMMS program out there
Pros
Being app-based, MaintainX ensures anyone with a phone can use the program. Its modern and sleek design promotes ease of use, which greatly encourages participation.
Cons
We haven't delved deep into the software yet, so there is some uncertainty about how it might integrate with our existing software.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Bradley
Textiles, 51-100 employees
Less than 6 months
“Using MaintainX to implement maintenance system from scratch
Pros
MaintainX has revolutionized work order generation and communication in our plant. Generating, reviewing, and assigning work requests is effortless, with notifications sent to all parties on their mobile devices and workstations. The system also automates preventive maintenance tasks, with technicians recording meter readings and generating lubrication and maintenance procedures through work orders.
Cons
As a newcomer to the program and in the early stages of implementing it within our company, I haven't encountered any problematic issues with MaintainX so far.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Peter
Semiconductors, 500+ employees
Less than a year
“MaintainX is heaven sent!
Pros
I'm really impressed with how MaintainX enables me to catalog and monitor all of my resources, plan proactive upkeep, oversee periods of inactivity, and handle inventories of components. It's remarkably intuitive and easy to navigate.
Cons
I genuinely have no cons to mention about MaintainX; it's a fantastic product.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Matthew
Construction, 101-500 employees
Less than 6 months
“Great Maintenance Program
Pros
MaintainX simplifies job tracking, assignment, and reviewing previous repairs. It also helps with inventory tracking for critical spares, sending alerts when stock runs low, and keeping a record of purchase information. Additionally, it automates the creation of work orders for daily/weekly checks when issues are identified.
Cons
It fulfills all our requirements; I'm unsure of what else could be different.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Curt
Food & Beverages, 51-100 employees
Less than 6 months
“MaintainX for our rapidly expanding indoor ag company
Pros
MaintainX is remarkably easy to use right out of the box. It offers a fantastic platform that is user-friendly and easy to pick up.
Cons
Customization options are limited, particularly at the premium level.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
7
Erik
Food Production, 51-100 employees
Less than 6 months
“User expectations
Pros
The app provided by MaintainX ensures seamless maintenance tracking. Another highlight is the ability to export a wealth of data.
Cons
The premium plan lacks additional features. The gap between premium and enterprise permissions is substantial; it would be preferable to have a smaller margin. Surprisingly, importing data requires support assistance; it would be beneficial to have a second set of eyes analyze the data.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
8
Ivan
Industrial Automation, 11-50 employees
Less than 6 months
“Easy app to use
Pros
The app is friendly and exceptionally easy to use.
Cons
Up to this point, I haven't discovered any downsides to the app.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Franck
Facilities Services, 500+ employees
Less than 6 months
“Well designed software very easy to use.
Pros
MaintainX has a well-designed app with all the necessary functions for building maintenance. It's incredibly easy to deploy and use.
Cons
It lacks an extensive library with pre-populated templates for maintenance or inspection purposes.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Bruce
Non-Profit Organization Management, 11-50 employees
Less than a year
“Ease of Use
Pros
The ease of use is remarkable; it's simple to set up and smooth to implement.
Cons
The app is not difficult to use; the only challenge is ensuring you understand its capabilities. It is crucial to utilize the features properly to sort and identify issues as the number of tasks grows.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Jesse
Transportation/Trucking/Railroad, 11-50 employees
Less than 6 months
“Miller Ingenuity
Pros
I'm truly grateful for the program's seamless usability. The interface designs ensure that I can locate what I need as quickly as possible.
Cons
Integration could have been slightly smoother, although I must acknowledge that MaintainX did work with us on this matter.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Derek
Hospitality, 51-100 employees
More than a year
“MaintainX Review
Pros
Real-time updates and status tracking in MaintainX allow us to prioritize jobs quickly and maintain an accurate inventory for rooms in the hotel.
Cons
I don't have many complaints, but adding a dark mode would be helpful, especially when using it in guest rooms during early mornings or late evenings.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10