MaintainX Reviews

“The BEST in the business!

Pros

The best thing about MaintainX is its exceptional user-friendliness. Even beginners can start using it right away. The ability to create or request work orders instantly using a mobile device leads to quicker repairs, and the option to attach pictures is incredibly helpful for the maintenance department.

Cons

I genuinely cannot find any faults with MaintainX. I have been utilizing the system for over three years across two different companies.

“Great Work Order System! Even Better Support!

Pros

MaintainX was highly customizable to suit our needs. The technicians provided excellent support, helping us set up a system that works for us and our clients. We highly recommend them!

Cons

It would be fantastic if we had the ability to upload our own bulk work orders so we can control when our technicians see them.

“A very helpful work order software

Pros

Before adopting MaintainX, we relied on paper binders as schedules for preventative maintenance. Now, visualizing task due dates on the calendar is much simpler.

Cons

As a small company, we don't utilize many of the features. Certain parts of the software go unused, so having the option to pay only for what we use would be interesting.

“Great system, easy to use, easy to migrate from another system.

Pros

MaintainX is easy to use for multiple users, and the mobile app makes it convenient to add work orders while on the go.

Cons

The printing functionality for the work order list could be improved.

“MaintainX Review

Pros

MaintainX significantly simplifies inventory and asset management.

Cons

The integration with OEE is complex or lacking.

“Excellent product and a must have for any business!

Pros

I value the ability to upload images depicting the condition of items that need attention. This functionality proves particularly valuable when operating across various locations and work periods.

Cons

Thus far, I haven't come across anything that I dislike about MaintainX.

“Review

Pros

Once I click into the form, it allows me to access and navigate anything without a problem.

Cons

Navigating the homepage UI isn't the most intuitive experience.

“A very good tool for growing organization for PM program

Pros

This tool is incredibly intuitive, packed with numerous features.

Cons

So far, I haven't encountered any issues; it's been working amazingly well.

“MaintainX is the one

Pros

Creating work orders is a smooth and effortless procedure.

Cons

It would be an improvement to have categorized groups for inventoried parts. For instance, I could have one group for vehicles and another for welding machines.

“First Rate

Pros

Automated notifications are sent to both individuals making requests and the corresponding work teams. The extensive variety and comprehensive nature of the available reports are truly remarkable. Tracking assets and essential supplies for proactive maintenance is not a hassle anymore. Moreover, the delightful and charming animation that appears upon task completion never fails to bring a smile to my face.

Cons

It would be most beneficial if Saturday morning notifications were deployed at the start of the work week.

“Preventative maintenance software we have been missing

Pros

The ease of use is remarkable. I can easily keep track of our asset history and seamlessly schedule preventive maintenance tasks. Moreover, creating work orders for day-to-day issues is also quite easy now.

Cons

Occasionally, when I'm impatient, the support for uploading information isn't the best, and it takes a couple of days.

“Good CMMS tool

Pros

The simplicity and ease of use are perfect for a mid-sized company like ours.

Cons

I'd love to see a stronger option for automatic purchase with inventory management.

“excellent Product

Pros

It's remarkably easy to pinpoint tasks that require attention and delegate them to the suitable individuals or teams.

Cons

It would be helpful to have the ability to tag multiple locations on a work order.

“Has already saved me hours of work!

Pros

Developing and distributing invoices to customers is super simple, and I can easily track billing and payments.

Cons

Currently, I don't have any concerns, but I've only been using it for a few weeks.

“Best in class!

Pros

The user-friendliness of this tool for both myself as an administrator and our technicians is fantastic.

Cons

Sometimes, filtering the view of completed and open tasks on the homepage isn't the easiest, and the purchase orders only support USD, which is challenging for our overseas machine parts purchasing.

“Review after 9 months of using

Pros

In the Calendar, I have a clear view of all upcoming tasks for the coming days, weeks, and months. When compared to our previous software, obtaining this information was much more complicated.

Cons

We faced some challenges in successfully setting up and implementing our daily checks for equipment like scissor lifts according to our specific needs. However, I have strong confidence that the supportive MaintainX team will soon resolve this.

“Good Software for Technician Management

Pros

We efficiently track work orders and daily tasks for our technicians.

Cons

There isn't anything I dislike about MaintainX.

“The only CMMS you should consider.

Pros

MaintainX offers a plethora of benefits. If I had to pinpoint one thing, it would be the remarkable ease of use. It's the one aspect that my entire team has unanimously praised since adopting it.

Cons

I don't want to sound negative because, overall, the system is fantastic. If I had to mention something, I'd say there could be better compatibility with other software. However, this isn't entirely fair as the team is constantly updating the system.

“MaintainX - Digitizing Equipment Maintenace

Pros

The software is easy to use and set up. Both the desktop and mobile versions work exceptionally well and are easy to grasp. The MaintainX integration team and customer support are responsive and helpful, making the transition to MaintainX a logical choice.

Cons

Many maintenance tracking tasks are driven by industry-specific regulations that require software validation as part of the qualification process for using an electronic system. Therefore, it would be beneficial to have more features focused on role/user administration, customization, audit trails, and metadata tracking.

“MaintainX is a game changer

Pros

We absolutely adore the seamless usability and functionality of the app. While we can make it work for our invoicing system and it has certainly improved it, it would be even more remarkable if it included dedicated client billing/invoicing features.

Cons

The only area where MaintainX falls short is in the billing/invoicing department. It would greatly benefit from a dedicated invoice feature!