Maintenance Care Reviews

Pros

One of the best parts of this tool is how quickly I can submit, review and process work orders. The workflow feels smooth and I can get my tasks done without running into unnecessary steps or confusion.

Cons

One improvement I've appreciated is how easily I can assign work orders as a manager. My team can clearly see who is responsible for each task and that extra visibility has helped us coordinate much better and stay aligned.

Pros

This product handles almost everything I need for managing our services, from preventative tasks to scheduled jobs and even unexpected issues. I really like how easy it is for our team to submit requests which makes the whole process feel effortless.

Cons

For my work, handling multiple temperature readings is where the system feels limited. I can add a reading to an asset but since we deal with more than a hundred temperature checks every day, using the tool for all of them would take far too much time and wouldn't be practical for me.

Pros

The software has been incredibly user-friendly and highly useful. It enables our maintenance team to stay on top of tasks, resulting in increased satisfaction for everyone involved.

Cons

So far, I haven't come across anything negative to mention.

Pros

It's fantastic that we now operate a paperless program. As a worker, I no longer have to worry about forgetting work orders.

Cons

When I'm on holiday, there is no one available at this facility to handle our program. Since it's a one-person operation, it would be helpful if I could pause it while I'm away.

Pros

The convenience of accessing the app from any location enables me to receive work orders effortlessly.

Cons

Personally, I haven't encountered any issues with the program so far. It's all about continuously educating myself and practicing to make the most of it.

Pros

I've found this software really useful in my daily work. It helps our tool guy stay organized and because of that, everyone involved seems more satisfied with how things run.

Cons

At this point, I honestly haven't come across anything negative that I can call out.

Pros

Running everything without paper has been a game-changer. The whole process feels more organized and modern and I also love that I don't forget work orders anymore since the system keeps everything right in front of me.

Cons

One issue I've run into is that when I'm away on holiday, there's nobody else at this facility handling the program. Since it's basically a one-man operation on my end, I wish I had the option to pause things while I'm off so it doesn't become a problem.

Pros

Getting into the app is simple no matter where I am. Even when I'm away from the office, I can check my work orders and stay on top of everything which makes my day-to-day tasks much smoother and more manageable.

Cons

don't have any major complaints. For me, the main thing is just continuing to learn the program, getting more familiar with its features and practicing regularly so I can use it even more effectively.

Pros

I've discovered an efficient, swift, and uncomplicated method that effectively tracks department costs within the system.

Cons

My team and I have yet to find any drawbacks with the system. We absolutely love using it.

Pros

What I appreciate most about this tool is how fast and easy it is while still being effective. I've found it really practical for keeping track of departmental costs and the system handles everything efficiently, making life easier for both me and my team.

Cons

honestly don't have any complaints about this tool. From what I've seen, my team and I have been very happy with the system and so far we've really loved using it.

Pros

The simplicity of use and the availability of reports make my experience with the software seamless.

Cons

There isn't a single thing we dislike about the software. It meets all our requirements and more.

Pros

Generating new work orders is not an issue anymore, and overall, it's easy to learn and use.

Cons

One improvement I would suggest is increasing the number of visible work orders at once. Currently, only 15 jobs are displayed, and scrolling is necessary. Additionally, it would be great if all "new" work orders, including older ones, appeared in the reports.

Pros

I enjoy using this tool every day because it's simple and practical. The reporting features are also really helpful, letting me grab the info I need quickly which keeps everything running efficiently.

Cons

haven't come across anything I dislike about the software. From my experience, it has worked really well and I haven't found any real issues worth pointing out.

Pros

I can create new work orders really fast and the whole system feels easy to pick up and use. For me, it didn't take long to learn how everything works and carrying out daily tasks has been simple and smooth.

Cons

One thing that bothers me is that I can't view enough work order lines at one time. I'm limited to seeing only 15 jobs on the screen before I have to keep scrolling which isn't very convenient. I'd also really like the reports to show all "new" work orders, including the older ones, instead of leaving some of them out.

Pros

The web request form is user-friendly, simple to set up and utilize. The customer service is excellent, and the administration process is effortless. I appreciate the availability of multiple pre-set reports, and the software is web-based and mobile-compatible.

Cons

Being a web-based system, it restricts our ability to customize and integrate with other systems like Finance and HR.

Pros

Our organization benefits from the software's user-friendly nature and adaptable features for creating and assigning tasks. The inclusion of the "ME" button simplifies indicating who updated a task. Additionally, having the ability to attach documents, such as manuals or service reports, to equipment saves time and money when troubleshooting or preventing issues. The Preventative Maintenance features ensure that no equipment is overlooked during routine checks.

Cons

Personally, I'd like to see enhancements to the Inventory/Parts module. Our organization faced challenges aligning it with our vision of inventory tracking. Occasionally, an incorrect site is chosen due to our multiple sites. Unfortunately, the current functionality does not allow changing the site for a task, requiring the creation of a new replacement task.

Pros

The software is easy to navigate, enables efficient tracking of work orders and depreciation, and empowers us to make informed decisions regarding facility maintenance. The customer service and support provided are exceptional.

Cons

I'm really struggling to come up with any cons. The software has been exceptional.

Pros

Maintenance Care is incredibly intuitive and easy to navigate. Generating and delegating work orders is a quick and simple process. The work order request link for other departments functions smoothly and requires minimal input to submit a request.

Cons

It would be beneficial if the program allowed assigning due dates for work orders. Customizing the work order template, including adding a company logo and selecting which fields are printed, would also be nice.

Pros

Our end users at different levels find the software incredibly user-friendly. It was crucial for us to select a platform that could be easily managed by users with varying skill levels, as our company didn't have a digital maintenance management system previously.

Cons

Some of the administrative functions within the system are not as intuitive to navigate. The creation of reports could be clearer, and integrating digital check sheets into one system would be beneficial.

Pros

One of the standout features is the ability to incorporate a janitorial needs identification system within the software and generate corresponding reports. This allows us to differentiate between tasks handled by janitorial staff and those handled by the maintenance team.

Cons

It would be great to have a mobile app for users to conveniently access the software on their phones.