Maintenance Connection

My Overall Maintenance Connection Review

Pros

There are various functions available, such as managing assets, scheduling preventative maintenance, handling work orders, and managing users and groups.

Cons

The reporting features are not as intuitive as those in other programs.

Maintenance Connection is User Friendly

Pros

I find it easy to arrange work orders for staff members.

Cons

Some support issues turn out to be functionalities that are not available in the system. To suggest improvements, you must submit an "idea" for future updates.

Maintenance Connection Review

Pros

I find Maintenance Connection versatile with its wide range of functionalities. For someone willing to invest time and effort, it can be incredibly valuable.

Cons

The program feels cumbersome and lacks ease of navigation. Mastering its valuable functions requires significant time investment, and I find myself frequently re-learning how to use it.

The Good, and the Bad

Pros

Using MC for inventory management and maintaining our internal facilities through work orders has been excellent.

Cons

We've been attempting to implement the MC Kinetic application for our nationwide service team since February 2023. Despite paying for multiple licenses and extensive technical support, we still don't have a usable product over a year later. This delays our ability to share service reports with customers.

A robust maintenance management and request platform

Pros

From creating work orders to monitoring subsequent tasks, Maintenance Connection provides a variety of functions. It allows for flexibility in completing tasks individually or assigning them to the right staff. The email alert feature for finished work orders and PMs is especially beneficial for managing workflows.

Cons

While it could be due to my organization using an older version of the platform, the UI and usability could benefit greatly from simplification and streamlining.

Maintenance Connection Review

Pros

Maintenance planning in Maintenance Connection is calendar-based, which facilitates preventive and predictive maintenance. Automated alerts ensure that scheduled maintenance is never overlooked, making essential maintenance tasks easier to manage.

Cons

It offers limited tools for creating ad-hoc or customized reports.

Good software with some drawbacks

Pros

Its extensive reporting system allows for easy customization based on various criteria. Any report created can be scheduled for email delivery to designated recipients at specified intervals.

Cons

The software doesn't meet FDA standards as a standalone maintenance management system.

Great Product

Pros

Maintenance Connection stands out with its visually appealing interface that avoids clutter, unlike competing software. It's user-friendly, allowing average users to get started quickly with minimal introduction.

Cons

Running scripts is complex, requiring SQL support from customer service. More simple options would be loved.

Great user friendly product!

Pros

The customer service is exceptional, and the software is intuitive and easy to manipulate for data management. Its reporting capabilities are extensive, offering numerous customization options tailored to users' needs. Additionally, the mobile application enhances accessibility.

Cons

I have no complaints. I hope the company that acquired them maintains the high level of service we've experienced since purchasing the software.

Simplify

Pros

Maintenance Connection integrates multiple aspects of our company, enhancing accuracy in ordering, work planning, and inventory management.

Cons

The few bugs in the programming were promptly resolved by an exceptional team.