Total 186 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

63%

4

Stars

31%

3

Stars

5%

2

Stars

0%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AC

Adnilson C.

Consumer Services, 11-50 employees

4.0
October 2020

Well-organized interface

Pros

I'm finding the interface very well-organized and simple to use and it lets me build the exact maintenance programs I had hoped to create.

Cons

I haven't faced any issues and everything appears to be working well.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

RO

R�mulo O.

Machinery, 51-100 employees

5.0
October 2020

simple set up

Pros

Setting it up was not an issue and it took no time.

Cons

I would like the capability to create a detailed maintenance plan and to control it using graphical indicators that show the performance of our manufacturing system.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EO

Edward O.

Hospital & Health Care, 1-10 employees

5.0
September 2020

Comprehensive system

Pros

I find the level of detail impressive. It includes practically everything I need to run a thorough equipment analysis.

Cons

It takes me a while to learn the system. There's a lot of functionality I have to get comfortable with.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

CC

Chris C.

Mechanical or Industrial Engineering, 11-50 employees

3.0
July 2020

complex set up....

Pros

Honestly I didn't have much chance to enjoy the features offered by this piece of software.

Cons

Setting this up was incredibly tedious and took so much time that I ended up quitting after two days. Juggling more than ten vehicles plus several large machines and welding gear, I realized it might take me months to configure everything by myself. It's clearly not aimed at the typical user.

Rating Distribution

Ease of use

1

Value for money

6

Customer Support

6

Functionality

5

A

Anonymous

Oil & Energy, 101-500 employees

5.0
June 2020

Easy to manage work orders

Pros

It's really easy to manage work orders, track asset savings and handle preventive maintenance.

Cons

I have no complaints at all and every section satisfies me sufficiently.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

DS

Dan S.

Mining & Metals, 11-50 employees

5.0
June 2020

Well-designed system

Pros

ive found the software to be thoughtfully put together overall, with some really useful scheduling functions and the ability to keep track of nearly everything. It also provides spots to log troubleshooting details and that capability has been especially important for me.

Cons

there isn't a solid set of instructions or a full operations manual so it can take a while to get the system figured out. setting up workflows requires time and there's a noticeable amount of data entry so if you're starting completely from scratch you should expect a bit of a time investment.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

DD

Darko D.

Automotive, 51-100 employees

5.0
June 2020

Simple to find info

Pros

I find it really simple to look up information and manage maintenance work orders with this system.

Cons

Honestly I don't have any complaints. Everything is in perfect order and so far I haven't faced any issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MNV

MIKHAIL NIKOS V.

Mining & Metals, 500+ employees

4.0
May 2020

Beginner-friendly

Pros

Its very easy to use. Even as a first-time user, I was able to get comfortable with it quite quickly.

Cons

There aren't any tooltip pop-ups explaining each feature and I couldn't find a built-in help or assistant database to guide me.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CR

Carlos R.

Food Production, 101-500 employees

5.0
May 2020

Enforces standardized procedures

Pros

Really handy for creating OTs and keeping a complete history of objects. It has helped me reduce costs and cope with equipment unavailability and it enforces standardized procedures.

Cons

The biggest gaps are integration with other apps and the need for more reports and statistics so I can analyze performance better.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

NED

Nuno Elvio d.

Consumer Services, 1-10 employees

4.0
March 2020

Just started using it

Pros

I found the presentation appealing and it looks simple and convenient.

Cons

At this early stage, I still need to investigate and test the system more thoroughly before I can confirm how well it fits our company's workflows.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

SK

Sydney K.

Electrical/ Electronic Manufacturing, 51-100 employees

5.0
March 2020

Well organized features

Pros

Appreciate how the features are organized and how user-friendly the interface feels. It's very simple for me to track assets, manage inventory, handle scheduling and review service history.

Cons

Still getting the hang of it. I expect that after using it for a while I'll become more familiar and efficient with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MJN

Moremi Joseph N.

Mining & Metals, 1-10 employees

5.0
March 2020

Excellent for preventative maintenance

Pros

For maintenance and scheduling of production machines, I use it to plan preventative upkeep.

Cons

So far nothing major but some parts are too hard to follow and I'll need support to fully understand how the program works correctly and efficiently.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

DJ

Denzil J.

Farming, 51-100 employees

5.0
March 2020

Provides thorough data analysis

Pros

I find this product extremely in-depth which is exactly what I need for thorough data analysis when managing a company. Truly excellent software!

Cons

It took me a bit of time to get used to everything and to input all of the data.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

EVAJ

Eufrasio Valguen Alvaro J.

Import and Export, 11-50 employees

4.0
February 2020

Quick response times

Pros

I really like the fast response times and how effortless it is to use.

Cons

I'm disappointed that we can't use this software online or on a mobile device or smartphone.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

EBK

el bekhti k.

Machinery, 11-50 employees

4.0
January 2020

Organizes everything well

Pros

Its amazing how it organizes consultation, planning and monitoring. Everything feels simple and easy to manage.

Cons

The platform is quick and brings all the information together in a simple, easy-to-understand way.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

8

Functionality

7

AD

Alfredo D.

Non-Profit Organization Management, 101-500 employees

5.0
December 2019

All in one solution!

Pros

I really appreciate how simple and user-friendly the software is to use. It's quite comprehensive and lets me view a wide variety of different reports.

Cons

So far I haven't seen any issues or drawbacks with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RN

Rui N.

Food & Beverages, 51-100 employees

5.0
October 2019

Incredible maintenance management system

Pros

I was fortunate to have continuous, free access to a maintenance management system and I worked with it every day, integrating it into my production workflow and routine.

Cons

can't find any flaws. It's an excellent, industry-complete software solution.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KG

Kevin G.

Furniture, 51-100 employees

5.0
October 2019

Simpler than alternatives

Pros

Found this much simpler to handle than the French CMMS system I had depended on for over sixteen years.

Cons

However the free plan restricted how many items I was allowed to include.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

NY

Normandee Y.

Real Estate, 51-100 employees

5.0
October 2019

Covers all bases :)

Pros

For me it was really easy to set up, configure and use. For maintenance scheduling it perfectly fits my needs.

Cons

I can't think of anything missing. Everything currently feels essential though I'd like to see more reports, financial, manhour, costing and graphical ones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

JT

Jo�o T.

Glass, Ceramics & Concrete, 500+ employees

3.0
October 2019

Userfriendly

Pros

I find it really simple to use and the informatics requirements aren't a major hurdle for me at all.

Cons

What bugs me is that I'm not permitted to reprogram unfinished tasks into a new work order which ends up imposing limits on lubrication scheduling, for example.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

6