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MVP Plant Reviews
11 Review(s)
softwareOverall Rating
3.8
11 Review(s)
Rating Distribution
5
(2)
4
(6)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Overall Rating
3.8
11 Review(s)
Rating Distribution
5
(2)
4
(6)
3
(2)
2
(1)
1
Satisfaction Score
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Filters
Ratings
Provider Size
Time Used
Sort by:
Great tool to Manage your Assets
Great tool to Manage your Assets
Pros
This tool offers excellent capabilities for tracking and managing our assets. As our company expanded and we brought in new temporary consultants, we needed a system to monitor many rented laptops. After adopting this solution, we could efficiently track, manage, and perform preventive maintenance on our assets. It also includes detailed reports that facilitate easy analysis.
Cons
One problem with this tool is the lack of offline features, so if our internet is down, we can't use it. Additionally, the mobile app sometimes takes a while to sync.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Federico
Banking, 1-10 employees
Less than a year
October 2022
Maintenance crew won't use it
Maintenance crew won't use it
Pros
The ability to add file attachments to assets, with the files stored on MVP's servers, is invaluable. The endless customization and wide range of features are impressive.
Cons
The high training costs are a downside, along with the unintuitive and unattractive interface. The search engine is poor, hardware options are bad, and the mobile offline app is inadequate.
Ease of use
2
Value for money
2
Customer Support
7
Functionality
5
Patrick
Food & Beverages, 51-100 employees
Less than a year
February 2018
MAINTINENCE SUPERVISOR- (WITH ADMINISTATOR FULL RIGHTS)
MAINTINENCE SUPERVISOR- (WITH ADMINISTATOR FULL RIGHTS)
Pros
The technical support is outstanding, and the addition of live chat is a real advantage for quick questions.
Cons
It would be helpful if the error messages that appear when trying to complete a work order, edit or delete a PM, or inventory item were more descriptive. For example, if something is wrong with the data entered, it just says there's missing information without specifying what. When deleting an inventory item, it should specify which PMs or assets it is attached to instead of just saying it can't be deleted.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patrick
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
January 2017
Mvpplant over all
Mvpplant over all
Pros
The functionality lets you handle multiple business areas with one system. The traceability allows you to see where all your downtime originates and how much work each machine requires. Self-generating reports provide easy access to all work done in a set timeframe. The customer support from this company is the best I have ever experienced.
Cons
If the system allowed admins to restrict or remove some applications on the MVP Capture app, it would improve usability. I'd also like a log for all wireless devices that tracks who used the device, when, and when they logged out.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Ty
Electrical/Electronic Manufacturing, 101-500 employees
Less than 6 months
January 2017
Implemented at 14 plants. Involved since day one over a 4 yr period.
Implemented at 14 plants. Involved since day one over a 4 yr period.
Pros
Very easy to use. Highly intuitive. Windows-based. Excellent technical support.
Cons
It takes significant effort and time to get MVP operational initially, but this is true for all maintenance management systems.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Joe
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Maintenace Management
Maintenace Management
Pros
I can't compare it to another program, but it seems to be working well for us. The vendor has been very helpful in guiding us through the learning curve, although we still have a lot to learn.
Cons
The training is costly, and navigating the program as a beginner is still challenging.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Stanley
Hospitality, N/A employees
Less than a year
August 2016
Current system administrator for the MVP Plant SAAP product.
Current system administrator for the MVP Plant SAAP product.
Pros
The work order module is one of the best I have used. MVP's technical support is outstanding.
Cons
The inventory, purchasing, and purchase request approval modules are not robust enough for a large environment. The reporting environment needs improvement and better customization options. MVP is slow to provide updates or new features.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
7
Bill
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Great Program
Great Program
Pros
The ease of using the numerous available reports is impressive. Each area is detailed without being overwhelming. I also appreciate the ability to control access down to the smallest detail.
Cons
Some fields would be helpful but are so specific that not everyone could use them. If the internet is down, the program is inaccessible since no data is stored locally.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvonne
Not Specified, 500+ employees
More than a year
August 2016
Primary user/admin for MVP at site
Primary user/admin for MVP at site
Pros
It's very easy to look up equipment history and find completed work. The support is excellent when you have questions or need assistance with the software. The speed is also good, so there's no long waiting time for the system.
Cons
Hard copy printing of generated PMs needs editing to spool correctly for double-sided printing in batch mode. You have to add a blank page with third-party software to the ones that are three pages long; otherwise, a new PM starts on the back of the last one. I asked about changing this but haven't received a solution.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Loyd
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Great Program
Great Program
Pros
Anyone can use this program and excel with it. It meets all our needs for purchasing, maintenance, stocking, and reordering.
Cons
Haven't encountered any issues yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vickie
Food & Beverages, 101-500 employees
More than a year
August 2016
Went from an old AS400 system to these and it is light years ahead.
Went from an old AS400 system to these and it is light years ahead.
Pros
Navigating from one area to another is easy. Support responds quickly to questions, and if they don't know the answer, they admit it or call to confirm the problem.
Cons
The system is designed more for a plant, while we have a GSE fleet that requires fields for year, VIN number, and other details, which are not currently available.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Joe
Not Specified, N/A employees
More than a year
August 2016
Filters
Sort by:
Great tool to Manage your Assets
Great tool to Manage your Assets
Pros
This tool offers excellent capabilities for tracking and managing our assets. As our company expanded and we brought in new temporary consultants, we needed a system to monitor many rented laptops. After adopting this solution, we could efficiently track, manage, and perform preventive maintenance on our assets. It also includes detailed reports that facilitate easy analysis.
Cons
One problem with this tool is the lack of offline features, so if our internet is down, we can't use it. Additionally, the mobile app sometimes takes a while to sync.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Federico
Banking, 1-10 employees
Less than a year
October 2022
Maintenance crew won't use it
Maintenance crew won't use it
Pros
The ability to add file attachments to assets, with the files stored on MVP's servers, is invaluable. The endless customization and wide range of features are impressive.
Cons
The high training costs are a downside, along with the unintuitive and unattractive interface. The search engine is poor, hardware options are bad, and the mobile offline app is inadequate.
Ease of use
2
Value for money
2
Customer Support
7
Functionality
5
Patrick
Food & Beverages, 51-100 employees
Less than a year
February 2018
MAINTINENCE SUPERVISOR- (WITH ADMINISTATOR FULL RIGHTS)
MAINTINENCE SUPERVISOR- (WITH ADMINISTATOR FULL RIGHTS)
Pros
The technical support is outstanding, and the addition of live chat is a real advantage for quick questions.
Cons
It would be helpful if the error messages that appear when trying to complete a work order, edit or delete a PM, or inventory item were more descriptive. For example, if something is wrong with the data entered, it just says there's missing information without specifying what. When deleting an inventory item, it should specify which PMs or assets it is attached to instead of just saying it can't be deleted.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Patrick
Electrical/Electronic Manufacturing, 11-50 employees
Less than 6 months
January 2017
Mvpplant over all
Mvpplant over all
Pros
The functionality lets you handle multiple business areas with one system. The traceability allows you to see where all your downtime originates and how much work each machine requires. Self-generating reports provide easy access to all work done in a set timeframe. The customer support from this company is the best I have ever experienced.
Cons
If the system allowed admins to restrict or remove some applications on the MVP Capture app, it would improve usability. I'd also like a log for all wireless devices that tracks who used the device, when, and when they logged out.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
10
Ty
Electrical/Electronic Manufacturing, 101-500 employees
Less than 6 months
January 2017
Implemented at 14 plants. Involved since day one over a 4 yr period.
Implemented at 14 plants. Involved since day one over a 4 yr period.
Pros
Very easy to use. Highly intuitive. Windows-based. Excellent technical support.
Cons
It takes significant effort and time to get MVP operational initially, but this is true for all maintenance management systems.
Ease of use
7
Value for money
10
Customer Support
10
Functionality
10
Joe
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Maintenace Management
Maintenace Management
Pros
I can't compare it to another program, but it seems to be working well for us. The vendor has been very helpful in guiding us through the learning curve, although we still have a lot to learn.
Cons
The training is costly, and navigating the program as a beginner is still challenging.
Ease of use
6
Value for money
6
Customer Support
8
Functionality
6
Stanley
Hospitality, N/A employees
Less than a year
August 2016
Current system administrator for the MVP Plant SAAP product.
Current system administrator for the MVP Plant SAAP product.
Pros
The work order module is one of the best I have used. MVP's technical support is outstanding.
Cons
The inventory, purchasing, and purchase request approval modules are not robust enough for a large environment. The reporting environment needs improvement and better customization options. MVP is slow to provide updates or new features.
Ease of use
6
Value for money
5
Customer Support
10
Functionality
7
Bill
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Great Program
Great Program
Pros
The ease of using the numerous available reports is impressive. Each area is detailed without being overwhelming. I also appreciate the ability to control access down to the smallest detail.
Cons
Some fields would be helpful but are so specific that not everyone could use them. If the internet is down, the program is inaccessible since no data is stored locally.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Yvonne
Not Specified, 500+ employees
More than a year
August 2016
Primary user/admin for MVP at site
Primary user/admin for MVP at site
Pros
It's very easy to look up equipment history and find completed work. The support is excellent when you have questions or need assistance with the software. The speed is also good, so there's no long waiting time for the system.
Cons
Hard copy printing of generated PMs needs editing to spool correctly for double-sided printing in batch mode. You have to add a blank page with third-party software to the ones that are three pages long; otherwise, a new PM starts on the back of the last one. I asked about changing this but haven't received a solution.
Ease of use
8
Value for money
8
Customer Support
10
Functionality
7
Loyd
Electrical/Electronic Manufacturing, N/A employees
More than a year
August 2016
Great Program
Great Program
Pros
Anyone can use this program and excel with it. It meets all our needs for purchasing, maintenance, stocking, and reordering.
Cons
Haven't encountered any issues yet.
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vickie
Food & Beverages, 101-500 employees
More than a year
August 2016
Went from an old AS400 system to these and it is light years ahead.
Went from an old AS400 system to these and it is light years ahead.
Pros
Navigating from one area to another is easy. Support responds quickly to questions, and if they don't know the answer, they admit it or call to confirm the problem.
Cons
The system is designed more for a plant, while we have a GSE fleet that requires fields for year, VIN number, and other details, which are not currently available.
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Joe
Not Specified, N/A employees
More than a year
August 2016