NETfacilities Reviews

“NetFacilities is easy!

Pros

Submitting a work order is very Simple.

Cons

The abundance of features can sometimes slow down the website.

“Good tool

Pros

NetFacilities is a useful tool for work orders, inventory, and preventive maintenance.

Cons

Our IT department set up the infrastructure without input from the Maintenance department. Now that we outsource IT, no one here knows how to update or modernize the program to keep up with building changes.

“SBH Review

Pros

I like the menu-driven options and the dashboard overview.

Cons

I can't search by two factors, such as site and originator.

“Review

Pros

Simple, easy to navigate, and organizes everything well.

Cons

Each click opens a new tab, and push notifications are needed.

“Good Value from a long term customer

Pros

I value the product's flexibility and ease of use.

Cons

I'd love to see more improvements added quickly or the ability to specialize the software more to our needs.

“A powerful toll for facilities management

Pros

I enjoy the detailed tagging of equipment and the location of issues. It makes it easy to pinpoint exactly where the problems are.

Cons

The interface is a bit cumbersome. I'm not sure how to improve it, but graphical tweaks, such as better tooltips when hovering over items, could help.

“Good program

Pros

Submitting work orders is very Simple and something we do frequently.

Cons

It's challenging to locate work orders I've submitted for my specific location due to our agency having multiple sites.

“Ease of use and functuality

Pros

This program comprehensively manages our facility maintenance. It's customizable and serves as our central hub for everything from construction to housekeeping and special property needs.

Cons

Depending on the computer, it occasionally locks up or freezes.

“GRHA netfacilities review

Pros

Operating it is seamless, with instant reports and excellent customer service.

Cons

I have no complaints; it meets all my daily tracking and reporting needs.

“Great Way To Manage Facilities!

Pros

What stands out to me the most is its intuitive interface.

Cons

So far, I haven't encountered any issues. It functions as expected.

“Springbrook

Pros

It operates swiftly, effectively, and is very Simple.

Cons

There are hardly any downsides; this software works excellently.

“Commercial use

Pros

It provides maintenance with immediate access to work orders, even on the go, which simplifies tracking labor and time for our maintenance team when done accurately.

Cons

Some tenants prefer calling instead of submitting work orders online. It might be because it's either too difficult or simply easier to call.

“Review

Pros

It efficiently handles facility work orders.

Cons

The software isn't always intuitive; sometimes, selections on the user's end cause issues with the view on the facilities end. Agency-specific details don't always fit into the online system.

“Netfacilities review

Pros

As an administrator for NF at our facility, I like how easily I can change passwords and oversee my team's activities at a glance. Being able to discuss issues directly within the ticketing system is fantastic.

Cons

I have no issues with NetFacilities at all.

“Outstanding support and product!

Pros

The greatest benefit of this program is its simplicity. It simplifies training for both our maintenance and regular staff who submit work requests. When we encounter uncertainties, Net Facilities support is always just a quick call away.

Cons

The trickiest part was setting up the chargeback area. We needed a "cost centre" attached and used "class" for this, which works adequately.

“My experience....

Pros

I like the convenience of being able to log on to NetFacilities and swiftly place a work order for urgent matters at my site. All necessary information is included in the order, saving me additional effort. Plus, it's easy to access completed work records, which is valuable for audits.

Cons

I honestly don't have anything negative to say about this software. It's very simple to use.

“ease of entering information

Pros

Entering work orders with this program is incredibly Simple.

Cons

I haven't found anything I dislike yet.

“Love it

Pros

It communicates rapidly with our main department responsible for repairs.

Cons

There are many interfaces; I prefer to keep it Simple.

“New Customer

Pros

The app's ease of use greatly enhances the software's preventive maintenance capabilities.

Cons

I haven't noticed anything yet as I'm still new to the software. We had a bit of trouble setting up inventory but the help desk guided us through it.

“Maintenance

Pros

Navigating and using it is Simple and intuitive.

Cons

Some employees have difficulty putting orders in the correct place.