NETfacilities Reviews

Pros

I've relied on it for several years now, and it's been instrumental in managing multiple sites.

Cons

The only downside is that I wish it could assign a user to multiple sites.

Pros

Navigation is Simple without unnecessary clutter. Everything is logically organized.

Cons

I loved everything about this software. No complaints.

Pros

The system guides you through tasks smoothly and notifies you if any fields are left blank.

Cons

It can be a bit difficult to find old work orders at times.

Pros

When fully employed, this software proves to be one of the most invaluable tools available.

Cons

Some features are not easy to access.

Pros

The interface is clean and easy to navigate, while the dashboard provides all the necessary insights.

Cons

The permissions can get a bit confusing, but customer service always resolves it quickly.

Pros

Delegating tasks to staff is seamless without the need for paperwork, calls, or texts. It also allows me to track staff productivity efficiently.

Cons

I haven't found anything negative. I am very satisfied with this software.

Pros

I like that multiple users can access the program, each tailored to their respective departments.

Cons

Adding PMs into the system is somewhat confusing and involves too many steps.

Pros

It's user-friendly, and the customer support team is exceptional.

Cons

It takes too long between screens; data should be stored locally.

Pros

Both the user and vendor portals are easy to navigate.

Cons

We can't customize sections specifically for our needs. There are also issues with the inventory module for requesting and receiving items.

Pros

Creating work orders is simple, and the program itself is intuitive even for first-time users.

Cons

I don't like the reporting options and wish there was a way to customize them. The options are great but sometimes not exactly what I need and feel restrictive.

Pros

This software has significantly enhanced our ability to organize and monitor our Facilities Operations, from work orders to staff management and contractor oversight.

Cons

I regret not implementing it sooner, though this isn't an issue with the software itself.

Pros

The software's simplicity stands out. It's Simple to navigate and quickly generates or assigns work orders.

Cons

Some of the reports and displays could use significant improvement - they really need to be tailored from a business perspective. Often, we find ourselves piecing together information because it's not consolidated in one place within the software.

Pros

It's effortless to operate and manage. Adding items is a breeze.

Cons

It's challenging to maintain an audit trail with the rest of the staff. Integrating email for communication would be beneficial. Overall, it's a dependable product.

Pros

The mobile compatibility allows me to receive new work orders easily while I'm in the field.

Cons

There are several issues; occasionally, it logs you out and prevents access to the site for hours. Also, there's no way to categorize work orders with multiple requests separately.

Pros

I like receiving email confirmations for submitted work orders. It helps me track whether they've been completed.

Cons

I honestly can't think of anything negative. This software works great for me.

Pros

The interface is intuitive, packed with features that greatly aid in tracking and reporting.

Cons

There have been instances where my vendor's contact information disappeared. Additionally, we've encountered software glitches leading to server errors.

Pros

Setting up and using it is Simple, meeting all our feature requirements.

Cons

It would benefit from an API or similar tools for managing users.

Pros

this software is really user-friendly and the autopilot feature has been especially helpful in handling things more efficiently.

Cons

there are still a few minor issues to work through. At times, when I close a work order, it doesn't get filed immediately the way I expect.

Pros

What I like most about this tool is how simple it feels for me to enter Work Orders and move them through the process. From my experience the workflow is easy and I can get things submitted without dealing with unnecessary steps or confusion. That has made my day-to-day tasks a lot more manageable.

Cons

One thing that has been a bit frustrating for me is the lag when I open Work Orders for editing. While the overall process works well once I am in, I do notice that the wait time to load an order for changes can slow me down more than I would like.

Pros

it is really easy to submit a work order which makes the whole process feel hassle-free when I need to get something entered quickly.

Cons

What I have noticed though, is that the number of features sometimes seems to make the website feel a bit slower than I would like at certain times.