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Overview

ResQ CMMS simplifies restaurant maintenance with real-time tracking and effortless supplier communication. While it relies on internet connectivity, it ensures efficient repair tracking for smooth operations. This intuitive, cloud-based platform empowers users to manage equipment repairs seamlessly, enhancing restaurant success.

ResQ CMMS Specifications

  • Work Order Management
  • Maintenance Logs
  • Purchasing
  • Incident Management

ResQ CMMS Features

Work Order Management

This powerful feature enables users to quickly create, assign, and track work orders, ensuring timely maintenance. It minimizes errors, automates troubleshooting, improves vendor coordination, and provides valuable insights to optimize facility operations.

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Preventive Maintenance

This robust feature automates maintenance scheduling, preventing costly breakdowns. It helps track maintenance costs, set task frequencies, and store before-and-after photos, ensuring compliance while keeping facilities running smoothly without unexpected disruptions.

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Asset Management

This feature empowers users to track equipment performance, manage repair histories, and optimize replacements. It provides a clear view of asset lifecycles, enabling smarter budgeting and reducing unnecessary maintenance costs.

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Internal Technician Management

It allows businesses to assign maintenance tasks to in-house teams, reducing outsourcing costs. It streamlines workflows, improves accountability, and handles repairs efficiently before escalating to external vendors.

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ResQ Trades Network

This assists businesses in connecting with pre-vetted, trusted vendors offering competitive pricing. It guarantees certified professionals, simplifies vendor sourcing, and ensures high-quality maintenance work backed by satisfaction guarantees.

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Insights & Analytics

This important feature captures real-time maintenance data, offering custom reports and performance insights. It helps identify trends, improve decision-making, and streamline facility management with live updates and automated reporting.

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Pros And Cons of ResQ CMMS

Pros

  • Direct system integration for restaurants

  • Easy communication with suppliers

  • Tracks repair status efficiently

  • Tracks repair status efficiently

Cons

  • No offline mode is available

  • Dependent on internet connectivity

  • Service outages disrupt operations

ResQ CMMS Reviews

Total 2 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

Stars

100%

3

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0%

2

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0%

1

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Share your experience

VU

Verified User

Food and Beverages, 51-100 employees

4.0
September 2022

“It simplifies business process management effortlessly”

Pros

ResQ makes it easy for restaurants to communicate directly with suppliers for repair and maintenance requests. Owners can quickly check the status of repair orders and their expected completion dates, streamlining the entire process.

Cons

It doesn't have an offline mode so if the internet goes down, there's no way to queue requests or access the system since it's entirely cloud-based. However, this also makes it highly flexible and easy to use across restaurant chains.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

VU

Verified User

Restaurants, 1-50 employees

4.0
July 2022

“Easily maintain and track equipment with ResQ's reliability”

Pros

The 24/7 availability of ResQ's services and teams provides peace of mind especially during late-night and overnight shifts. It eliminates the need to keep expensive technicians on standby while ensuring that equipment issues are handled promptly.

Cons

Being fully cloud-based means the system is vulnerable to service outages, like the massive Rogers outage in July 2022 that affected all of Canada. During such disruptions, it becomes impossible to facilitate necessary repairs or maintain connections.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

Frequently Asked Questions

Does ResQ CMMS offer an API?

No, ResQ CMMS does not offer an API.

Does ResQ CMMS have a mobile app?

Yes, ResQ CMMS has a mobile app for Android and iOS users.

What language does ResQ CMMS support?

ResQ CMMS supports English and Spanish languages.

What types of pricing plans does ResQ CMMS offer?

ResQ CMMS cost varies based on the specific needs of each organization.

What other apps does ResQ CMMS integrate with?

ResQ CMMS integrates with various platforms to streamline facility management.

Who are the typical users of ResQ CMMS?

Typical users of ResQ CMMS are facilities teams, multi-location businesses, restaurants and hospitality businesses, fast-food chains, retail stores, and service providers who successfully use it.

What level of support does ResQ CMMS offer?

ResQ CMMS offers support through phone, email/helpdesk, FAQs/forums, and knowledge base.