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SGMAN Reviews
23 Review(s)
softwareOverall Rating
3.4
23 Review(s)
Rating Distribution
5
(4)
4
(6)
3
(9)
2
(3)
1
(1)
Satisfaction Score
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Overall Rating
3.4
23 Review(s)
Rating Distribution
5
(4)
4
(6)
3
(9)
2
(3)
1
(1)
Satisfaction Score
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6
Filters
Ratings
Provider Size
Time Used
Sort by:
Sigma accelerates data insights
Sigma accelerates data insights
Pros
The support team is incredibly helpful, and it caters to a broad audience.
Cons
I haven't come across many drawbacks so far.
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
Mike L.
Mid-Market, 500+ employees
June 2024
Business Intelligence Software Trailblazer
Business Intelligence Software Trailblazer
Pros
Sigma Computing offers a contemporary approach to business intelligence that distinguishes itself in the industry. I particularly value the comprehensive control over performance enabled by the live connection to cloud data warehouses, as well as the capabilities for materialization and caching. Sigma's platform provides extensive opportunities for commercialization compared to other tools, empowering our clients to truly embrace a self-service environment. The product undergoes continuous enhancement with thoughtful updates and a forward-thinking roadmap that leverages the latest technological advancements. Additionally, the in-app live support with real humans enables our analysts and developers to swiftly and efficiently resolve issues, significantly enhancing our productivity.
Cons
There's really nothing about Sigma that I don't like. However, I would suggest enhancing the controls for formatting static reports. To truly be the comprehensive solution, it should offer top-quality PDF and XLSX exporting capabilities. While these features exist and work well, there's room for improvement in terms of export quality, particularly regarding margins and potential element cut-offs due to sizing issues.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Theo L.
Small-Business, 51-100 employees
June 2024
Sigma is a Game Changer - Ease of Use, Great Analytics Tool
Sigma is a Game Changer - Ease of Use, Great Analytics Tool
Pros
Sigma has revolutionized operations at Florida Cancer Specialist. While our organization heavily relied on Excel for analysis, the comfort and quick data manipulation it provided made transitioning difficult. Since introducing Sigma in early 2024, however, it has been a game changer. There's a strong preference for all reports to be on Sigma due to its intuitive ease of use. Currently, we use PowerBI for dashboards and reports, but it was limiting in terms of data accessibility and speed. With Sigma, we can quickly publish extensive data sets and benefit from impressive visualizations. In less than six months, Sigma has fundamentally shifted how our organization interacts with data, and the demand for it continues to grow. Beyond its user-friendly nature and robust data capabilities, the exceptional support from Sigma sets it apart as a top-notch BI tool.
Cons
I regret not adopting Sigma earlier.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Darlina J.
Enterprise, 500+ employees
June 2024
SIGMA Usage Review
SIGMA Usage Review
Pros
The Home Dashboard View and Navigation were recently introduced to our team and have become essential tools in our daily operations.
Cons
Occasionally, the loading time for created activities is delayed.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
5
Deepjyoti D.
Mid-Market, 500+ employees
June 2024
Great tool for tracking performance
Great tool for tracking performance
Pros
Sigma enables me to effortlessly track my performance metrics using various parameters.
Cons
It would be beneficial to have a filter for accessing individual data for each person.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Pranav P.
Mid-Market, 500+ employees
June 2024
It's very user-friendly and easy to understand
It's very user-friendly and easy to understand
Pros
Sigma provides concise answers and facilitates quick implementation of necessary changes based on our performance scores. It offers a multitude of features, including CSAT scores, team performance metrics, case breakdowns, customer support insights, and order integration information.
Cons
The loading time for certain files is somewhat prolonged. When entering values in the filter section, Sigma processes them, and switching between different values can lead to delays in loading.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Stanley S.
Small-Business, 51-100 employees
June 2024
Great dashboard to monitor our support team productivity
Great dashboard to monitor our support team productivity
Pros
The ability to create customized dashboards tailored to our needs, especially when integrated with Salesforce, provides precise metrics. Sigma's ease of use makes it a staple in our daily operations within the customer support team.
Cons
There are times when the reporting accuracy is off. The survey and chat counts sometimes do not align with Salesforce data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ankur P.
Mid-Market, 500+ employees
June 2024
Best tool when it comes to monitoring team performance
Best tool when it comes to monitoring team performance
Pros
Sigma is exceptionally Simple to use and aids in standardizing employee performance metrics. We utilize Sigma frequently, finding it indispensable for managing metrics and determining individual needs.
Cons
Honestly, there's nothing to dislike, and the customer support is responsive too.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
AFSHAN S.
Enterprise, 500+ employees
June 2024
Sigma review
Sigma review
Pros
It delivers comprehensive team performance reports, allowing me to compare individual and overall team metrics. This enables informed decision-making to address areas where individuals may need improvement.
Cons
Improving the speed of data loading at times would be beneficial.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Akshay S.
Small-Business, 51-100 employees
June 2024
Easy to Use Tool Falls Short in Almost Every Other Area
Easy to Use Tool Falls Short in Almost Every Other Area
Pros
Sigma was among the first BI platforms to adopt a spreadsheet and formula approach, which enhances accessibility for non-technical users. While other tools like Hex and Omni now offer similar functionality, Sigma's unique features stand out.
Cons
Issues with data governance arise when opting to write SQL code instead of using Sigma's built-in functions. The data lineage breaks down completely in such cases. Troubleshooting and maintaining dashboards can be challenging as errors are not easily surfaced across workbooks, requiring manual checking of each page for issues.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Joshua B.
Mid-Market, 500+ employees
June 2024
User
User
Pros
Generating and analyzing reports, along with the available data categorization filters, are pivotal functions.
Cons
I can't think of any specific feature that Sigma lacks.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Sagar D.
Mid-Market, 500+ employees
June 2024
Friendly to users
Friendly to users
Pros
They are extremely intuitive and facilitate easy access to information. The platform accommodates extensive data storage and is Simple to navigate.
Cons
Personally, there's nothing I dislike about Sigma.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Sohil K.
Mid-Market, 500+ employees
June 2024
Review for Sigma
Review for Sigma
Pros
Compiling all information into a single dashboard offers unparalleled organization.
Cons
Connectivity issues and lengthy refresh times (15 minutes) can be frustrating.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Pankaj K.
Mid-Market, 500+ employees
June 2024
Review of sigma
Review of sigma
Pros
It consolidates detailed information into one accessible place, eliminating the need to check multiple platforms. The data displayed is accurate and makes data analysis user-friendly, facilitating informed decision-making. I highly recommend this tool to anyone looking to streamline their data management process.
Cons
Occasionally, the page loading time is longer than expected, but this should be addressable.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Akshay M.
Mid-Market, 500+ employees
June 2024
A wonderful experience for the dashboard making
A wonderful experience for the dashboard making
Pros
It enhances our ability to visualize data through interactive dashboards.
Cons
Currently, I have no complaints. I'll provide feedback in the future if needed.
Ease of use
1
Value for money
6
Customer Support
3
Functionality
1
Altafhusen S.
Enterprise, 500+ employees
June 2024
Sigma Review
Sigma Review
Pros
Sigma is refreshingly simple to use. I rely on this tool to extract reports and gain actionable insights.
Cons
Compared to Tableau and PowerBI, Sigma lacks simplicity in database connectivity.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Nilesh B.
Small-Business, 51-100 employees
June 2024
Awesome
Awesome
Pros
The platform is intuitive and integrates multiple tools in one place, simplifying data extraction and reporting. Its ease of implementation and customer-friendly features make it indispensable for daily use across all platforms.
Cons
Everything seems to be good and functioning perfectly.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Pratik N.
Mid-Market, 500+ employees
June 2024
Sigma Review
Sigma Review
Pros
Navigation is Simple for creating various tools and graphs.
Cons
Sometimes, there's a delay in loading graphs and tools for reasons unknown.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Deepjyoti D.
Small-Business, 51-100 employees
June 2024
Sigma Feature Review
Sigma Feature Review
Pros
It provides detailed project information and score metrics, including partner health pages for project locations. I frequently use it to access details and monitor scores.
Cons
As far as my experience with Sigma goes, there's nothing I can point out as a dislike; everything is managed well.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Balal A.
Small-Business, 51-100 employees
June 2024
Product is very simple and amazing to use
Product is very simple and amazing to use
Pros
From the moment I started using Sigma Software, I was impressed by how intuitive and Simple it is. The clean, well-organized interface makes navigation effortless, even for those less familiar with technology.
Cons
There are moments when the loading takes a few extra seconds, but it's generally manageable.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Sumeet S.
Small-Business, 51-100 employees
June 2024
Sr Technical Support Associate
Sr Technical Support Associate
Pros
It offers the option to add macros as needed and integrates seamlessly with chat support, making implementation Simple.
Cons
Organizations should allow customer support associates to use the software frequently.
Ease of use
4
Value for money
8
Customer Support
6
Functionality
4
Aniket R.
Mid-Market, 500+ employees
June 2024
Best chat application
Best chat application
Pros
The interface is exceptionally user-friendly, easy to navigate, and reliable. Message notifications are particularly helpful in ensuring message delivery and visibility.
Cons
The AI functionality needs to be more interactive. Shortcuts should be better organized and easier to use. The interface could benefit from streamlining unnecessary options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Vivek J.
Small-Business, 51-100 employees
June 2024
Best tool to check overall metrics and also any errors.
Best tool to check overall metrics and also any errors.
Pros
The interface is remarkably user-friendly, ensuring accurate data handling.
Cons
Occasionally, the tool experiences delays in loading.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Aditya J.
Small-Business, 51-100 employees
June 2024
Filters
Sort by:
Sigma accelerates data insights
Sigma accelerates data insights
Pros
The support team is incredibly helpful, and it caters to a broad audience.
Cons
I haven't come across many drawbacks so far.
Ease of use
4
Value for money
6
Customer Support
8
Functionality
6
Mike L.
Mid-Market, 500+ employees
June 2024
Business Intelligence Software Trailblazer
Business Intelligence Software Trailblazer
Pros
Sigma Computing offers a contemporary approach to business intelligence that distinguishes itself in the industry. I particularly value the comprehensive control over performance enabled by the live connection to cloud data warehouses, as well as the capabilities for materialization and caching. Sigma's platform provides extensive opportunities for commercialization compared to other tools, empowering our clients to truly embrace a self-service environment. The product undergoes continuous enhancement with thoughtful updates and a forward-thinking roadmap that leverages the latest technological advancements. Additionally, the in-app live support with real humans enables our analysts and developers to swiftly and efficiently resolve issues, significantly enhancing our productivity.
Cons
There's really nothing about Sigma that I don't like. However, I would suggest enhancing the controls for formatting static reports. To truly be the comprehensive solution, it should offer top-quality PDF and XLSX exporting capabilities. While these features exist and work well, there's room for improvement in terms of export quality, particularly regarding margins and potential element cut-offs due to sizing issues.
Ease of use
8
Value for money
6
Customer Support
8
Functionality
10
Theo L.
Small-Business, 51-100 employees
June 2024
Sigma is a Game Changer - Ease of Use, Great Analytics Tool
Sigma is a Game Changer - Ease of Use, Great Analytics Tool
Pros
Sigma has revolutionized operations at Florida Cancer Specialist. While our organization heavily relied on Excel for analysis, the comfort and quick data manipulation it provided made transitioning difficult. Since introducing Sigma in early 2024, however, it has been a game changer. There's a strong preference for all reports to be on Sigma due to its intuitive ease of use. Currently, we use PowerBI for dashboards and reports, but it was limiting in terms of data accessibility and speed. With Sigma, we can quickly publish extensive data sets and benefit from impressive visualizations. In less than six months, Sigma has fundamentally shifted how our organization interacts with data, and the demand for it continues to grow. Beyond its user-friendly nature and robust data capabilities, the exceptional support from Sigma sets it apart as a top-notch BI tool.
Cons
I regret not adopting Sigma earlier.
Ease of use
6
Value for money
4
Customer Support
6
Functionality
6
Darlina J.
Enterprise, 500+ employees
June 2024
SIGMA Usage Review
SIGMA Usage Review
Pros
The Home Dashboard View and Navigation were recently introduced to our team and have become essential tools in our daily operations.
Cons
Occasionally, the loading time for created activities is delayed.
Ease of use
5
Value for money
7
Customer Support
8
Functionality
5
Deepjyoti D.
Mid-Market, 500+ employees
June 2024
Great tool for tracking performance
Great tool for tracking performance
Pros
Sigma enables me to effortlessly track my performance metrics using various parameters.
Cons
It would be beneficial to have a filter for accessing individual data for each person.
Ease of use
8
Value for money
6
Customer Support
6
Functionality
8
Pranav P.
Mid-Market, 500+ employees
June 2024
It's very user-friendly and easy to understand
It's very user-friendly and easy to understand
Pros
Sigma provides concise answers and facilitates quick implementation of necessary changes based on our performance scores. It offers a multitude of features, including CSAT scores, team performance metrics, case breakdowns, customer support insights, and order integration information.
Cons
The loading time for certain files is somewhat prolonged. When entering values in the filter section, Sigma processes them, and switching between different values can lead to delays in loading.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Stanley S.
Small-Business, 51-100 employees
June 2024
Great dashboard to monitor our support team productivity
Great dashboard to monitor our support team productivity
Pros
The ability to create customized dashboards tailored to our needs, especially when integrated with Salesforce, provides precise metrics. Sigma's ease of use makes it a staple in our daily operations within the customer support team.
Cons
There are times when the reporting accuracy is off. The survey and chat counts sometimes do not align with Salesforce data.
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Ankur P.
Mid-Market, 500+ employees
June 2024
Best tool when it comes to monitoring team performance
Best tool when it comes to monitoring team performance
Pros
Sigma is exceptionally Simple to use and aids in standardizing employee performance metrics. We utilize Sigma frequently, finding it indispensable for managing metrics and determining individual needs.
Cons
Honestly, there's nothing to dislike, and the customer support is responsive too.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
AFSHAN S.
Enterprise, 500+ employees
June 2024
Sigma review
Sigma review
Pros
It delivers comprehensive team performance reports, allowing me to compare individual and overall team metrics. This enables informed decision-making to address areas where individuals may need improvement.
Cons
Improving the speed of data loading at times would be beneficial.
Ease of use
3
Value for money
3
Customer Support
3
Functionality
3
Akshay S.
Small-Business, 51-100 employees
June 2024
Easy to Use Tool Falls Short in Almost Every Other Area
Easy to Use Tool Falls Short in Almost Every Other Area
Pros
Sigma was among the first BI platforms to adopt a spreadsheet and formula approach, which enhances accessibility for non-technical users. While other tools like Hex and Omni now offer similar functionality, Sigma's unique features stand out.
Cons
Issues with data governance arise when opting to write SQL code instead of using Sigma's built-in functions. The data lineage breaks down completely in such cases. Troubleshooting and maintaining dashboards can be challenging as errors are not easily surfaced across workbooks, requiring manual checking of each page for issues.
Ease of use
5
Value for money
6
Customer Support
6
Functionality
5
Joshua B.
Mid-Market, 500+ employees
June 2024
User
User
Pros
Generating and analyzing reports, along with the available data categorization filters, are pivotal functions.
Cons
I can't think of any specific feature that Sigma lacks.
Ease of use
3
Value for money
3
Customer Support
2
Functionality
3
Sagar D.
Mid-Market, 500+ employees
June 2024
Friendly to users
Friendly to users
Pros
They are extremely intuitive and facilitate easy access to information. The platform accommodates extensive data storage and is Simple to navigate.
Cons
Personally, there's nothing I dislike about Sigma.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Sohil K.
Mid-Market, 500+ employees
June 2024
Review for Sigma
Review for Sigma
Pros
Compiling all information into a single dashboard offers unparalleled organization.
Cons
Connectivity issues and lengthy refresh times (15 minutes) can be frustrating.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Pankaj K.
Mid-Market, 500+ employees
June 2024
Review of sigma
Review of sigma
Pros
It consolidates detailed information into one accessible place, eliminating the need to check multiple platforms. The data displayed is accurate and makes data analysis user-friendly, facilitating informed decision-making. I highly recommend this tool to anyone looking to streamline their data management process.
Cons
Occasionally, the page loading time is longer than expected, but this should be addressable.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Akshay M.
Mid-Market, 500+ employees
June 2024
A wonderful experience for the dashboard making
A wonderful experience for the dashboard making
Pros
It enhances our ability to visualize data through interactive dashboards.
Cons
Currently, I have no complaints. I'll provide feedback in the future if needed.
Ease of use
1
Value for money
6
Customer Support
3
Functionality
1
Altafhusen S.
Enterprise, 500+ employees
June 2024
Sigma Review
Sigma Review
Pros
Sigma is refreshingly simple to use. I rely on this tool to extract reports and gain actionable insights.
Cons
Compared to Tableau and PowerBI, Sigma lacks simplicity in database connectivity.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Nilesh B.
Small-Business, 51-100 employees
June 2024
Awesome
Awesome
Pros
The platform is intuitive and integrates multiple tools in one place, simplifying data extraction and reporting. Its ease of implementation and customer-friendly features make it indispensable for daily use across all platforms.
Cons
Everything seems to be good and functioning perfectly.
Ease of use
8
Value for money
7
Customer Support
10
Functionality
8
Pratik N.
Mid-Market, 500+ employees
June 2024
Sigma Review
Sigma Review
Pros
Navigation is Simple for creating various tools and graphs.
Cons
Sometimes, there's a delay in loading graphs and tools for reasons unknown.
Ease of use
7
Value for money
8
Customer Support
8
Functionality
7
Deepjyoti D.
Small-Business, 51-100 employees
June 2024
Sigma Feature Review
Sigma Feature Review
Pros
It provides detailed project information and score metrics, including partner health pages for project locations. I frequently use it to access details and monitor scores.
Cons
As far as my experience with Sigma goes, there's nothing I can point out as a dislike; everything is managed well.
Ease of use
4
Value for money
6
Customer Support
6
Functionality
4
Balal A.
Small-Business, 51-100 employees
June 2024
Product is very simple and amazing to use
Product is very simple and amazing to use
Pros
From the moment I started using Sigma Software, I was impressed by how intuitive and Simple it is. The clean, well-organized interface makes navigation effortless, even for those less familiar with technology.
Cons
There are moments when the loading takes a few extra seconds, but it's generally manageable.
Ease of use
2
Value for money
3
Customer Support
3
Functionality
2
Sumeet S.
Small-Business, 51-100 employees
June 2024
Sr Technical Support Associate
Sr Technical Support Associate
Pros
It offers the option to add macros as needed and integrates seamlessly with chat support, making implementation Simple.
Cons
Organizations should allow customer support associates to use the software frequently.
Ease of use
4
Value for money
8
Customer Support
6
Functionality
4
Aniket R.
Mid-Market, 500+ employees
June 2024
Best chat application
Best chat application
Pros
The interface is exceptionally user-friendly, easy to navigate, and reliable. Message notifications are particularly helpful in ensuring message delivery and visibility.
Cons
The AI functionality needs to be more interactive. Shortcuts should be better organized and easier to use. The interface could benefit from streamlining unnecessary options.
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Vivek J.
Small-Business, 51-100 employees
June 2024
Best tool to check overall metrics and also any errors.
Best tool to check overall metrics and also any errors.
Pros
The interface is remarkably user-friendly, ensuring accurate data handling.
Cons
Occasionally, the tool experiences delays in loading.
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Aditya J.
Small-Business, 51-100 employees
June 2024