Total 503 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

38%

3

Stars

5%

2

Stars

2%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

L

Lawerenceis

Consumer Goods, 101-500 employees

Less than 6 months

5.0
May 2023

Seruity provided during use of this software

Pros

I deeply value the efficiency of this software and gladly endorse it to my colleagues, as it has greatly supported my financial management endeavors.

Cons

The slow response time from the support team has made me develop a negative sentiment towards the software, as their assistance takes a considerable amount of time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

EI

eng irene

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
May 2023

share work among team with upkeep

Pros

UpKeep enables seamless work sharing among team members, resulting in increased task completion over time. The application's ease of use is appreciated by everyone, and the user interface is clean and intuitive.

Cons

Deploying the application for work sharing can be frustrating at times, particularly due to its slow performance on Android phones.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

nabasirye

Food & Beverages, 51-100 employees

More than a year

5.0
April 2023

business work flow now made easy with in companies

Pros

The effective maintenance management capabilities provided by UpKeep have streamlined the way we handle upkeep in our company. I find the software remarkably intuitive, thanks to its user-centric interface.

Cons

New users may encounter difficulties when creating or accessing work orders, and on Android, the application tends to be slow when opening documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

David

Computer Software, 11-50 employees

More than a year

5.0
April 2023

complete work orders with upkeep

Pros

With the UpKeep app, handling work orders has become remarkably uncomplicated. I value the convenience of being able to accomplish tasks on my smartphone and effortlessly collaborate with colleagues, fostering teamwork in our activities.

Cons

Uploading documents and photos with the app usually takes a significant amount of time, impacting my daily tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K

kusaasira

Computer Software, 11-50 employees

More than a year

5.0
April 2023

upkeep best tool for us

Pros

I like the UpKeep vendor and customer portal because it lets me quickly search for available vendors and contact them within minutes, thanks to the provided names, emails, phones, and companies. The security feature is also strong since all users must log in with passwords.

Cons

Logging in with an Android smartphone is often troublesome, and the app can be quite slow at times.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Arnold

Computer Software, 51-100 employees

More than a year

5.0
April 2023

upkeep supper easy to use

Pros

With UpKeep, I can store my data online, and it's available as an app on smartphones. I appreciate the customer support team, which is available around the clock.

Cons

It takes a considerable amount of time to upload documents using Upkeep software, and it lacks a categorization feature for sorting or storing files.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P

priscilla

Insurance, 51-100 employees

More than a year

5.0
April 2023

share work with your team using upkeep

Pros

UpKeep allows sharing work orders among team members, helping accomplish tasks on time. The software is very intuitive, and I like it.

Cons

The app cannot be used during updates, and updating it is a lengthy process that needs improvement.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

adam

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
April 2023

asset register made supper easy

Pros

With UpKeep, I can track all asset statuses in one place without moving between offices or departments. It's easy to use and install on Android phones.

Cons

Sometimes, the app delays in downloading required information, often due to poor internet, causing a slight inconvenience.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

D

Dawn

Automotive, 1-10 employees

5.0
March 2023

Lifesaver

Pros

This is much better than dealing with all the paperwork.

Cons

After a while, the program ceased functioning.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Alfred

Food & Beverages, 11-50 employees

More than a year

5.0
March 2023

hotel asset register made so easy

Pros

With UpKeep, I can monitor all hotel assets and their statuses from the office. I like the assets and purchase order features. The software is very straightforward to use.

Cons

The software works well for me; I have no complaints at the moment.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

HN

Hilda Namukula

Non-Profit Organization Management, 51-100 employees

More than a year

5.0
March 2023

MY review on upkeep

Pros

As a senior research advisor, UpKeep has helped me keep my research files in one central place by uploading documents to the drive. It's easy to search for saved files. I like the user interface, request portal, and the ability to install it on smartphones.

Cons

Currently, I have no issues with the software. It works well for me, and I recommend others to try it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

RM

Ritah Mutesi

Design, 11-50 employees

Less than a year

5.0
March 2023

work flow order for every manager in any busness can use this

Pros

I genuinely value the CMMS functionality for effectively overseeing system maintenance, which has enhanced the efficiency of our company's operations. It's highly user-intuitive and boasts a well-designed interface.

Cons

I don't dislike anything about the software right now; it's working well for us, and we recommend it to those interested.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

H

hassan

Food & Beverages, 101-500 employees

More than a year

5.0
March 2023

best tool to commuicate with technical team

Pros

This app allows me to communicate with the technical team while they are in the field, resolving issues without waiting for their return. It has simplified workflow processes. I like that it's very intuitive and easy to install on staff phones.

Cons

It is too slow when uploading certain work orders for the team.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Mwima

Tobacco, 51-100 employees

More than a year

5.0
March 2023

Best tool for asset management for business managers

Pros

UpKeep is the best tool for asset management in my business. I can communicate with technicians in the field and solve office issues without waiting for them to return. The software is very intuitive, and the interface is excellent.

Cons

I find the software very simple, and I like it. However, the customer support team takes a long time to respond to inquiries, providing minimal service.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

E

edward

Food & Beverages, 51-100 employees

More than a year

5.0
March 2023

work process made quicker

Pros

I like the CMMS feature for efficiently maintaining management systems, which has simplified many workflows in the company.

Cons

Upkeep is working well for us. I have no dislikes at the moment, maybe in the future.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NK

Nana Kwame

Education Management, 101-500 employees

Less than a year

4.0
March 2023

Asset Management Software? Checkout UpKeep

Pros

Integrating other software with UpKeep is seamless. I also like the preventive scheduling feature, which saves us costs by maintaining our assets well.

Cons

For someone new to asset or inventory management software, navigating the website might be challenging initially. But you get used to it over time. It's easier to adapt if you've used similar software before.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

L

Lillian

Hospital & Health Care, 500+ employees

More than a year

4.0
March 2023

UpKeep simplifies facility management!

Pros

My team's maintenance management has greatly improved thanks to UpKeep. The app's intuitive design and constant updates make tracking and planning tasks much simpler. If you want to streamline your maintenance management, UpKeep is the way to go.

Cons

UpKeep's work order forms lack sufficient personalization options. The mobile app functionality needs improvement.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

G

Gerald

Insurance, 51-100 employees

Less than 6 months

5.0
March 2023

Good management software for every business

Pros

UpKeep is one of the best software as it's easy to use. It organizes information for effective decision-making. I appreciate the order feature for integrating with other software.

Cons

It takes a lot of time to download and upload documents and photos, which delays work and may result in some data loss.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

I

isooba

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
March 2023

upkeep easy to use

Pros

UpKeep is incredibly easy to navigate and configure. I also like the welcoming interface that makes it a easy to use.

Cons

The software is quite limited in its ability to separate inventory and assets.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KI

Kutosi Ivan

Computer Software, 11-50 employees

Less than 6 months

5.0
February 2023

Best maintenance software

Pros

The software is easy to understand; I love the interface, and the settings are highly configurable.

Cons

It's expensive to use, and the customer support team takes a long time to respond to questions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10