Total 503 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars38%
3
Stars5%
2
Stars2%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Lawerenceis
Consumer Goods, 101-500 employees
Less than 6 months
“Seruity provided during use of this software
Pros
I deeply value the efficiency of this software and gladly endorse it to my colleagues, as it has greatly supported my financial management endeavors.
Cons
The slow response time from the support team has made me develop a negative sentiment towards the software, as their assistance takes a considerable amount of time.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
eng irene
Non-Profit Organization Management, 51-100 employees
More than a year
“share work among team with upkeep
Pros
UpKeep enables seamless work sharing among team members, resulting in increased task completion over time. The application's ease of use is appreciated by everyone, and the user interface is clean and intuitive.
Cons
Deploying the application for work sharing can be frustrating at times, particularly due to its slow performance on Android phones.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nabasirye
Food & Beverages, 51-100 employees
More than a year
“business work flow now made easy with in companies
Pros
The effective maintenance management capabilities provided by UpKeep have streamlined the way we handle upkeep in our company. I find the software remarkably intuitive, thanks to its user-centric interface.
Cons
New users may encounter difficulties when creating or accessing work orders, and on Android, the application tends to be slow when opening documents.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
David
Computer Software, 11-50 employees
More than a year
“complete work orders with upkeep
Pros
With the UpKeep app, handling work orders has become remarkably uncomplicated. I value the convenience of being able to accomplish tasks on my smartphone and effortlessly collaborate with colleagues, fostering teamwork in our activities.
Cons
Uploading documents and photos with the app usually takes a significant amount of time, impacting my daily tasks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
kusaasira
Computer Software, 11-50 employees
More than a year
“upkeep best tool for us
Pros
I like the UpKeep vendor and customer portal because it lets me quickly search for available vendors and contact them within minutes, thanks to the provided names, emails, phones, and companies. The security feature is also strong since all users must log in with passwords.
Cons
Logging in with an Android smartphone is often troublesome, and the app can be quite slow at times.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Arnold
Computer Software, 51-100 employees
More than a year
“upkeep supper easy to use
Pros
With UpKeep, I can store my data online, and it's available as an app on smartphones. I appreciate the customer support team, which is available around the clock.
Cons
It takes a considerable amount of time to upload documents using Upkeep software, and it lacks a categorization feature for sorting or storing files.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
priscilla
Insurance, 51-100 employees
More than a year
“share work with your team using upkeep
Pros
UpKeep allows sharing work orders among team members, helping accomplish tasks on time. The software is very intuitive, and I like it.
Cons
The app cannot be used during updates, and updating it is a lengthy process that needs improvement.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
adam
Non-Profit Organization Management, 51-100 employees
More than a year
“asset register made supper easy
Pros
With UpKeep, I can track all asset statuses in one place without moving between offices or departments. It's easy to use and install on Android phones.
Cons
Sometimes, the app delays in downloading required information, often due to poor internet, causing a slight inconvenience.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Dawn
Automotive, 1-10 employees
“Lifesaver
Pros
This is much better than dealing with all the paperwork.
Cons
After a while, the program ceased functioning.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Alfred
Food & Beverages, 11-50 employees
More than a year
“hotel asset register made so easy
Pros
With UpKeep, I can monitor all hotel assets and their statuses from the office. I like the assets and purchase order features. The software is very straightforward to use.
Cons
The software works well for me; I have no complaints at the moment.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Hilda Namukula
Non-Profit Organization Management, 51-100 employees
More than a year
“MY review on upkeep
Pros
As a senior research advisor, UpKeep has helped me keep my research files in one central place by uploading documents to the drive. It's easy to search for saved files. I like the user interface, request portal, and the ability to install it on smartphones.
Cons
Currently, I have no issues with the software. It works well for me, and I recommend others to try it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Ritah Mutesi
Design, 11-50 employees
Less than a year
“work flow order for every manager in any busness can use this
Pros
I genuinely value the CMMS functionality for effectively overseeing system maintenance, which has enhanced the efficiency of our company's operations. It's highly user-intuitive and boasts a well-designed interface.
Cons
I don't dislike anything about the software right now; it's working well for us, and we recommend it to those interested.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
hassan
Food & Beverages, 101-500 employees
More than a year
“best tool to commuicate with technical team
Pros
This app allows me to communicate with the technical team while they are in the field, resolving issues without waiting for their return. It has simplified workflow processes. I like that it's very intuitive and easy to install on staff phones.
Cons
It is too slow when uploading certain work orders for the team.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mwima
Tobacco, 51-100 employees
More than a year
“Best tool for asset management for business managers
Pros
UpKeep is the best tool for asset management in my business. I can communicate with technicians in the field and solve office issues without waiting for them to return. The software is very intuitive, and the interface is excellent.
Cons
I find the software very simple, and I like it. However, the customer support team takes a long time to respond to inquiries, providing minimal service.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
edward
Food & Beverages, 51-100 employees
More than a year
“work process made quicker
Pros
I like the CMMS feature for efficiently maintaining management systems, which has simplified many workflows in the company.
Cons
Upkeep is working well for us. I have no dislikes at the moment, maybe in the future.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nana Kwame
Education Management, 101-500 employees
Less than a year
“Asset Management Software? Checkout UpKeep
Pros
Integrating other software with UpKeep is seamless. I also like the preventive scheduling feature, which saves us costs by maintaining our assets well.
Cons
For someone new to asset or inventory management software, navigating the website might be challenging initially. But you get used to it over time. It's easier to adapt if you've used similar software before.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Lillian
Hospital & Health Care, 500+ employees
More than a year
“UpKeep simplifies facility management!
Pros
My team's maintenance management has greatly improved thanks to UpKeep. The app's intuitive design and constant updates make tracking and planning tasks much simpler. If you want to streamline your maintenance management, UpKeep is the way to go.
Cons
UpKeep's work order forms lack sufficient personalization options. The mobile app functionality needs improvement.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Gerald
Insurance, 51-100 employees
Less than 6 months
“Good management software for every business
Pros
UpKeep is one of the best software as it's easy to use. It organizes information for effective decision-making. I appreciate the order feature for integrating with other software.
Cons
It takes a lot of time to download and upload documents and photos, which delays work and may result in some data loss.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
isooba
Non-Profit Organization Management, 51-100 employees
Less than a year
“upkeep easy to use
Pros
UpKeep is incredibly easy to navigate and configure. I also like the welcoming interface that makes it a easy to use.
Cons
The software is quite limited in its ability to separate inventory and assets.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Kutosi Ivan
Computer Software, 11-50 employees
Less than 6 months
“Best maintenance software
Pros
The software is easy to understand; I love the interface, and the settings are highly configurable.
Cons
It's expensive to use, and the customer support team takes a long time to respond to questions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10