Overview
8x8 software empowers businesses with unified communication solutions tailored to modern needs. Though it has limited video conferencing features, it stands out as an effective mobile app. 8x8 software elevates productivity and collaboration with its user-friendly tools designed to keep your team connected, no matter where they are.
Overall Rating
Based on 10 users reviews
4.6
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
8x8 Software Specifications
Real-Time Communication
File Sharing & Management
Document Management
Task & Project Management
What Is 8x8 Software?
8x8 software is a robust cloud-based VoIP solution designed for small and medium-sized businesses and offers a harmonized communications and contact center platform. It integrates high-quality phone services with VoIP features, streamlining communications for all employees and customers. It serves various industries such as Healthcare, Financial Services, Retail, and a few others. 8x8 software hosts VoIP service with reliability and cost-effectiveness, and it is a superior alternative to traditional business communication solutions.
8x8 Software Pricing
8x8 software price works on a subscription-based model offering four unique solutions, including:
- Contact Center
- CX beyond the contact center
- Communications APIs
- Unified communications
8x8 Software Integrations
8x8 software offers diverse integrations, which include:
- Google Workspace
- HubSpot
- Microsoft Dynamics 365
- Zoho
- Okta
- Verint
- Regal
Who Is 8x8 Software For?
8x8 software caters to various industries/sectors, including:
- Healthcare
- Retail
- Manufacturing
- Insurance
- Investments & banking
- Fintech
Is 8x8 Software Right For You?
8x8 software offers a versatile platform equipped with robust collaboration, communication, and customer engagement tools customized to meet specific business needs. It comes with an integrated suite of VoIP, video, and messaging solutions, flexible plans, global support, and unlimited international calling, making it the ideal choice for expanding businesses seeking reliable, scalable communication options.
Still confused about whether 8x8 software is the right option? Connect with our professional customer support team at (661) 384-7070 for further assistance.
8x8 Software Features
Omnichannel Routing assists businesses in meeting ever-growing customer expectations by offering voice and digital channel support, intelligent routing, and user-driven functionalities. It enhances customer satisfaction, improves issue resolution, and streamlines operations through AI-driven, intuitive solutions.
This feature helps improve customer experiences by combining quality management and workforce solutions. It enhances team engagement, simplifies coaching, identifies opportunities with advanced analytics, and optimizes staffing through forecasting and real-time adjustments.
This advanced feature allows businesses to send personalized, mass messages for promotional campaigns. It helps reach a large audience efficiently, ensuring targeted communication for marketing purposes while maintaining relevance and engagement with recipients.
8x8 software brings this feature to help businesses maintain privacy by using call masking and virtual numbers, ensuring secure communication. It also helps users with anonymous calls, in-app voice messaging, and localized support while improving customer interaction and safeguarding personal data.
Conversational Intelligence feature utilizes AI-driven insights to help businesses make informed decisions. It analyzes interactions to uncover patterns, providing actionable data that can enhance customer experience, optimize performance, and drive more effective outcomes.
