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Overview
bluChat is a native NetSuite SuiteApp that embeds real-time messaging and file sharing directly onto transaction records to simplify collaboration. While the user interface can use some updates, its ability to eliminate data silos and preserve context significantly improves operational efficiency for NetSuite users.
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Starting Price
$5.00
/user/month
bluChat Specifications
Real-Time Communication
File Sharing & Management
Task & Project Management
Automation & Workflow
What Is bluChat?
bluChat is a specialized collaboration platform built exclusively for the Oracle NetSuite ecosystem to bridge the gap between communication and data. The software enables users to chat, share files, and assign tasks directly on transaction records to ensure that every decision is contextually linked to the relevant business data.
This approach reduces context switching and creates a permanent, auditable history of operations, which makes it essential for complex project management.
bluChat Pricing
The bluChat cost breakdown includes the following options:
- bluChat Subscription: $5.00/user/month
- bluChat Training & Support: $250.00/one-time
Disclaimer: The pricing is subject to change.
bluChat Integrations
bluChat supports integration with the following software and services:
Who Is bluChat For?
The software is ideal for a wide range of industries and sectors, including:
- Solar
- Construction
- Manufacturing
- Distribution
- Retail
Is bluChat Right For You?
bluChat is the ideal choice for organizations running on Oracle NetSuite that need to tighten their operational workflows. By embedding collaboration into the ERP, it is perfect for industries like solar and construction where documenting the reasons behind decisions is critical. For auditing and compliance, all chat history streams are stored in the company’s NetSuite account and are fully searchable and auditable.
Still unsure whether bluChat software? Connect with our customer support staff at (661) 384-7070 for further guidance.
bluChat Features
The on-record and off-record chat feature provides real-time discussions directly on every editable NetSuite record to ensure that the conversation history is permanently connected to the related data. The system allows staff to talk specifically about entities like customer files through on-record chat. Separately, off-record chat supports general team discussions using channels, groups, and direct messages (DMs).
bluChat starts the process of creating a task, assigning it to an authorized staff member, and setting a completion date without leaving the NetSuite record. This function helps quickly solve issues by placing the task workflow right inside the communication stream. Tasks started from the chat are fully available for tracking and auditing the relevant business records.
Drag and drop multiple files and types into the chatbox is done using a simple drag and drop function built into the main chat window. The system easily accepts the direct upload of many different file types into the conversation stream. This capability works with all 50 file formats already supported by the main NetSuite system.
The platform sends a notification to the staff member or authorized person when they are tagged within a chat message. This action sends a customizable email alert to the tagged individual’s NetSuite email address. This ensures the staff member is immediately aware of the message, which prompts fast attention to the related issue.
This feature gives staff the ability to follow or monitor specific conversations inside the interface. By using this function, a person can choose to watch a channel or subscribe to the activity history for a particular NetSuite record. This process guarantees team members stay current on the most important discussions and related record changes.
