Wendy Gray
Education Management, 11-50 employees
Less than a year
“solid platform”
Pros
One thing I really appreciate is that there always seems to be a template available when I need one. Most of the time, it has exactly what I'm looking for. I also enjoy that there's a solid selection of free templates and the variety is genuinely good. Also, it's very simple to use.
Cons
A downside is that some of the templates I'd like to use require payment. Since I work for a nonprofit, free options are always the better fit for us. Even so, I can usually still find something that works.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Johna Detweiler
Cosmetics, 1-10 employees
Less than a year
“love it!”
Pros
Right away, it works well whether you're just getting started or already have design experience. It gives you plenty of room to be creative with templates, signs, menus and lots of other materials.
Cons
What i dont like is that many upgraded templates, photos and images require a paid version. Since I'm still learning, I'd really appreciate having more of that access included for free.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Danielle Des
Entertainment, 1-10 employees
More than a year
“freature-packed”
Pros
After using it for more than a year for both work projects and personal tasks, I can say it's an excellent image editing app. It's very simple to use especially since the company offers lessons that help users get comfortable with the platform. The interface isn't the most minimal but it still performs really well and feels efficient to work in. Most of the features do exactly what they promise and I haven't even needed to contact customer support because the product has worked reliably for me.
Cons
Lot of the better graphics are locked behind the premium subscription so there's not much high-quality content available on the free plan. The collaboration feature also feels a little dated and the constant hit boxes showing up on the screen make the workspace feel too crowded and busy.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
8
Functionality
6
Becky Reesor
Music, 1-10 employees
More than a year
“makes work easy”
Pros
It's become something I rely on every single day. it's the most important platform I use for content and marketing in my business right now. The design is excellent, it's simple to work in and collaborating with other people feels very natural. The feature set is incredibly comprehensive and even the free plan offers a lot. Upgrading to the pro version is reasonably priced too.
Cons
One thing that gets frustrating is sorting through the extra tools. There are a lot of them that seem very similar and there isn't much explanation about what makes one different from another.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
David Perryman II
Transportation/Trucking/Railroad, 101-500 employees
Less than 6 months
“Great for work and home”
Pros
In my opinion, it has been a really handy option for putting together graphic designs quickly. It works well for both professional projects and personal use so I've been able to rely on it in both my job and at home.
Cons
At the beginning, jumping in and figuring out how the service worked felt a bit intimidating which made me hesitate before really spending time learning and using it more fully.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Amos Rios
Entertainment, 1-10 employees
More than a year
“love the customization”
Pros
Something that really keeps me using it is the huge variety of design resources it offers and the quality is just as impressive. I can put together beautiful marketing materials in just a few minutes thanks to the ready-made templates and the user-friendly platform.
Cons
A recent update changed the original layout of the resources when searching for a specific photo or design and I'm still adjusting to that. Aside from that, everything else has been excellent.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Nehal Salah
Graphic Design, 1-10 employees
More than a year
“great designs”
Pros
This has been a favorite of mine because the interface is so simple to work with and the huge selection of templates makes it possible to create almost any design I need. The tools feel professional and help me produce high-quality results without much effort. Also, the paid plan is fairly priced and gives really good value for what it offers.
Cons
Some of the more advanced features are locked behind the paid subscription. The free version also has limited access to certain tools and design elements so getting the full professional experience is difficult without paying.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Hawa Lamin
Health, Wellness and Fitness, 1-10 employees
More than a year
“sets the benchmark”
Pros
This was the first platform I used to create my digital products and it really helped me explore my creativity while learning graphic design. One thing I enjoy a lot is being able to give Canva a prompt and have it generate an image for me, as long as I provide clear instructions. That saves me from spending extra time trying to figure out what to create. The AI feature has been really helpful.
Cons
Even though it can now generate the kinds of images we ask for and tailor them to what we want, I still feel the AI feature could be improved. It has a lot of potential and Canva could reach another level if they added stronger AI capabilities. The pricing can also be hard to afford at times which is why I mostly rely on the free version and only pay for it when I'm able to.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
7
Functionality
8
Greta Haley
Higher Education, 500+ employees
More than a year
“a game changer”
Pros
Getting started with it took very little effort even without much background in graphic design. The interface feels approachable and the video-making features have been a game changer for what I need to create.
Cons
I want them to improve the graphics selection. The library is definitely big but when I'm looking for simple, less detailed graphics, the choices can feel limited and sometimes there's only a single option that fits.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Emma W
Hospitality, 11-50 employees
More than a year
“beginner-friendly designs”
Pros
Canva's drag-and-drop editor feels very simple even if you're just starting out. You really don't need any design background to put together something that looks polished and professional.
Cons
That said, it can feel limiting if you're a professional designer coming from tools like Adobe Illustrator or Photoshop. Things like refining vector paths, building custom shapes and working with advanced typography just aren't as flexible.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Ricki Thorpe
Marketing and Advertising, 1-10 employees
More than a year
“easy to use”
Pros
There's a really nice range of templates to work from and I can customize them enough to make the designs feel like my own. It also does a wonderful job when it comes to creating beautiful graphics.
Cons
Wish the photo selection was larger. Every now and then, the idea I have in mind can't quite be brought to life the way I'm picturing it.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Sean Charest
Automotive, 1-10 employees
Less than a year
“love the logo design features”
Pros
Getting started with it was simple and putting together our company logo didn't take much effort at all. It offered more features than the other options we looked at and the image editing tools were also simple to use.
Cons
I don't really have any complaints. We did have to upgrade to the premium version to unlock a few of the extra features we needed but that was pretty much expected.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Megan Mcclain
Commercial Real Estate, 1-10 employees
Less than 6 months
“Has awesome planning tools”
Pros
One of the best things about i is being able to create templates, planners and pretty much anything else I need in one place. It's also very simple to use which makes the whole design process a lot more convenient.
Cons
The part I don't really like is the subscription cost for it. It feels a bit too expensive and I think it should be free.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Sam Krot
Graphic Design, 1-10 employees
More than a year
“fast design creation”
Pros
As a graphic designer and marketing professional, Canva has become one of my favorite tools to work in. It helps me produce a high volume of content in a short amount of time and the variety of templates covers all kinds of design needs. I also appreciate that it gives me some of the same creative flexibility I'd expect from software like Illustrator but I can get things done in about half the time.
Cons
Its grid feature should be improved for more precise grid-based layouts. It would be much better if elements could snap cleanly to the pixel, more like the way Illustrator handles it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
10
Ashley Evans
Design, 1-10 employees
More than a year
“great for pros and noobs both”
Pros
It felt really simple especially as someone who doesn't have much of a graphic design background. The layout is simple and the free version already offers more than enough for everyday projects. There's a huge selection of templates, elements and tools so unless you're using it professionally or constantly editing images, the paid plan doesn't feel necessary. That said, I can still see a lot of value in the extra features that come with a Pro account.
Cons
My only minor complaint is that there isn't a clear way to filter free content from Pro content. I've also run into a few small interface quirks especially when trying to get items aligned properly. The flyer format is definitely much better than the doc format but the downside is that it doesn't really convert into a true document, just a PDF or image. It's useful that a team can still edit it although I do worry about someone accidentally shifting elements around. With a team that knows design well though, it probably wouldn't be much of a problem.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Karen Mitchell
Publishing, 1-10 employees
More than a year
“so good!”
Pros
Creating professional-looking graphics for articles social posts and newsletters is quick with it and that has been a big win for our team. It comes packed with useful features yet the interface stays simple enough that everyone can jump in, including new hires who have no design background. Collaboration feels natural and it works well across different skill levels without slowing anyone down.
Cons
One downside is that customer support can be slow when account-related issues come up. Also some of the more advanced editing tools are locked behind an extra payment. The export options and sharing settings also feel a bit limited and I'd like to see more flexibility there to support teamwork that goes beyond basic design tasks.
Rating Distribution
Ease of use
10
Value for money
7
Customer Support
7
Functionality
8
Savannah Roseberry-Layton
Health, Wellness and Fitness, 1-10 employees
More than a year
“It works great”
Pros
Having both total creative freedom and ready-made templates has been a huge win when I need to put together a polished marketing piece fast. There are tons of choices for colors, fonts, artwork and more so I can make things look exactly how I want. It has genuinely made marketing for my small business something I really enjoy.
Cons
I don't have any real criticism about this program. It includes all the features and tools someone would need for graphic design.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Samantha Hughes
Information Technology and Services, 101-500 employees
More than a year
“Love designing with it”
Pros
Canva has been a huge win for me. Since I don't have much of a design background, it's given me a lot more confidence when putting together graphics for important organic social media content. With our company's premium subscription, I also get access to unlimited fonts, templates and design options which makes it even easier to contribute.
Cons
Don't really have any complaints. It has covered a lot of my design needs, both at work and in my personal projects.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
10
Alejandro Medario
Writing and Editing, 1-10 employees
Less than a year
“polished presentations in minutes”
Pros
Getting started with it is very simple and the built-in layouts help you create presentation results that look polished and professional.
Cons
A lot of the best features are locked once you stay on the free version. Also, when you ask the AI for help, it often pushes you toward premium-only tools.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
7
Functionality
8
Hilary Zivai Prisca Chikuvira
Education Management, 500+ employees
More than a year
“free downloads for the win!”
Pros
It comes with just about every design template I might need, whether it's for resumes, pamphlets, flyers, posts, letters and more. A big plus is that many of these are available for free and they can also be downloaded in different formats.
Cons
At times, setting an image as a background is not very simple. It can also be a little frustrating to find and delete uploaded pictures you plan to use since this has to be done one at a time which ends up taking a lot of time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10