Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

AA

Abdullah Alastaz

Civil Engineering, 500+ employees

Less than a year

5.0
October 2025

lots of templates

Pros

It has been really valuable and simple to use. It comes with a huge range of features that make both image and video editing very manageable. Whenever there's an issue, the customer support team is helpful. Also, the platform keeps getting updated with the latest functions and tools which makes using it even more convenient.

Cons

there isn't much I dislike about it. I've used it several times and each time it has been a very positive experience.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

KS

Karlla Sousa

Consumer Services, 1-10 employees

More than a year

5.0
October 2025

good design tools

Pros

One thing I appreciate most about it is how simple it is to use, along with the photo and video features it offers and the overall quality of the app.

Cons

I'd still love to see more free options available although I understand the company needs revenue to keep improving the app's performance.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

JH

Jana Haklová

Health, Wellness and Fitness, 11-50 employees

More than a year

5.0
October 2025

template library saves time

Pros

What mattered most to me was the massive selection of templates for practically every occasion. With such a broad library, there's always something that fits whatever project I'm working on which saves a lot of time and cuts down on graphic design costs.

Cons

For more advanced photo retouching or detailed video editing though, dedicated professional software is still the better choice.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SW

Stephanie Whaley

E-Learning, 1-10 employees

More than a year

5.0
October 2025

fantastic for ads and videos

Pros

In my experience, this software was fantastic to work with. It's very user-friendly and there's a really good selection of graphics and photos available. I use it regularly to create advertising ads and videos.

Cons

What I'd like to see is a bigger variety of graphics to choose from, along with more editing options so they can be customized even further.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VM

Veronica McMullen

Information Technology and Services, 1-10 employees

More than a year

5.0
October 2025

great overall

Pros

This is where I begin every time I need a graphic or social media post because it's so user-friendly and I can put together basic designs much faster than I used to. My favorite feature has to be the "Copy Style" button since it makes things much simpler when I want to apply the same look from one element to another. I've also had a really positive experience with the video editing tools especially when it comes to designing captions and the styling options Canva provides have worked really well for us. While I'm sure the paid plans offer a lot more, the free version has covered everything I've needed up to this point.

Cons

The part I enjoy the least about it is how often premium templates, elements and other paid items show up in the search results, to the point where they seem to take over. Sometimes it feels like if those premium options were removed for free users, there wouldn't be all that much left to choose from in certain searches. It can take a while to sort through everything and find the good free assets mixed in with all the paid content.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

LG

Laurent Granger

Internet, 1-10 employees

More than a year

5.0
October 2025

An all-in-one software

Pros

Compared with other tools I've used for photo editing, document management and presentations, I prefer Canva by far. It costs less and having one subscription gives access to a better overall experience across all the apps it offers. Another reason I keep choosing it is that it's simple to work with. With only basic knowledge of how it works and how to swap elements around, you can create attractive visuals or edit documents without much trouble.

Cons

That said, I'm a bit disappointed when it comes to photo editing because it mainly offers filters to apply to images. Video editing is not very convenient either since the timeline is often too fragmented and makes it hard to work efficiently.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

10

N

Natalie

IT, 11-50 employees

More than a year

5.0
October 2025

Streamlines creating conten fast and convenient

Pros

Offers plenty of templates for any project, intuitive editing, real-time teamwork, organized project storage, and browser access, no installation required.

Cons

I’ve been using it for over two years and haven’t found any serious issues. Everything works great for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

NP

Nolan Perkins

Design, 1-10 employees

More than a year

5.0
October 2025

Great tool

Pros

Right away, it felt user friendly to use and the huge collection of templates and graphic elements made creating designs much faster. The online collaboration tools were really helpful and sharing finished work with others was simple. Having access on both desktop and mobile also made everything a lot more convenient.

Cons

A few resources were restricted in the free plan and accessing the premium features meant paying for a subscription. When working on more complex projects, the customization options could feel somewhat limited.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

DJ

Douarou Junior

Music, 1-10 employees

Less than 6 months

5.0
October 2025

Saves so much time

Pros

Putting content together in this app is quick and it works really well for creating attractive posts to share on social media. It also helps a lot with making strong, polished designs.

Cons

It is excellent for graphic design and lets ideas come together fast into appealing designs. It's also very useful for editing pictures and creating logos.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

AP

Alexis Prenatt

Business Supplies and Equipment, 101-500 employees

More than a year

5.0
October 2025

creative designs for everything

Pros

One of my favorite things about it is how it lets me create unique designs that really help organize my business. I've been able to make all kinds of designs and use them on cups, car decals, clothing, shoes and more. It's also been a big boost to my creativity.

Cons

The Canva AI can use improvement... since it doesn't feel very advanced right now. I think a built-in AI chatbot would be especially helpful for new users, whether to guide them through steps or answer questions as they come up.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

AD

Ashwini DK

Accounting, 51-100 employees

More than a year

5.0
October 2025

clean templates

Pros

It makes design work really simple for beginners. It helps me put together professional-looking social media posts and marketing materials without needing to hire a designer. The templates also look modern, polished and visually appealing.

Cons

Only the paid version has a lot of the better templates, photos and icons. It also doesn't work offline since it needs an internet connection and custom fonts are limited to Pro users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

AR

Amanda Rice

Real Estate, 11-50 employees

More than a year

3.0
October 2025

mixed template variety

Pros

A handful of free templates are available when something quick is needed and there seems to be a category for just about everything.

Cons

The free template selection feels too limited and finding the right one takes too much endless scrolling.

Rating Distribution

Ease of use

6

Value for money

5

Customer Support

5

Functionality

6

IM

Ivory Mills

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
October 2025

canva transforms our campaigns

Pros

This creative tool has completely changed how our organization creates content. The platform is very user-friendly, offers a wide range of features, includes both video and image editing tools and comes with tons of templates to choose from. It has made it possible for us to build polished ideas and campaigns quickly even without much formal marketing experience.

Cons

I don't have any real complaints. I absolutely love it... especially how simple it is to use. That said, my access comes through a paid work subscription so I can't really speak to what's included in the free version.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Information Services, 1-10 employees

More than a year

5.0
October 2025

perfect!!

Pros

From my use, it feels practical and user friendly to use especially for putting together professional-looking designs without needing advanced design skills. It comes with ready-made templates, useful editing tools and convenient social media integration which makes the whole process much more accessible.

Cons

A few drawbacks come with it as well especially in the free version, where access to more advanced elements and features is limited. It also depends heavily on an internet connection for full functionality and it doesn't offer the same level of customization you'd get from professional tools like Photoshop or Illustrator.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

LR

Lisa Reck

Accounting, 1-10 employees

More than a year

5.0
October 2025

makes work easy

Pros

Those templates have been a total lifesaver. Creativity doesn't come naturally to me but it gives me a strong starting point and instant inspiration right away. The built-in apps,stock photos, icons, background remover, mockups and more,help my designs look professionally made without needing a big learning curve. It's genuinely simple drag-and-drop and considering how much I get from it, the price feels completely worth it.

Cons

One thing that could be better is the search experience. Template results can feel like a firehose, with tons of near-identical options and not enough filters for things like style or aspect ratio. The organization could also be cleaner. Folders and labels work reasonably well but once the library gets large, it becomes messy fast and smarter tagging and filtering would make a big difference.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

ML

Melissa Le

Arts and Crafts, 1-10 employees

More than a year

5.0
October 2025

love it!!

Pros

Since I began using it, my content has been reaching a much wider audience. The Pro plan feels worth the money and the platform is very simple to use.

Cons

I've noticed that the Pro subscription is a little expensive. As a business owner, those added costs can really pile up.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

9

Functionality

10

DDA

DANIELLYS DOVALES ANGULO

Design, 1-10 employees

More than a year

4.0
September 2025

Positive experience

Pros

The tool stands out for being very user friendly and simple to use especially when working with its graphics, animations and ready-made templates.

Cons

What I like less is that the selection of audio and video content can sometimes feel quite limited when creating content.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

JC

Jennifer Collins

Automotive, 51-100 employees

More than a year

5.0
September 2025

Everything was great

Pros

This tool has been a favorite of mine because the drag-and-drop editor makes creating designs very simple. Whenever I need a template for any kind of project, Canva always seems to have one available.

Cons

We noticed some major slowdowns in the Windows app and the mobile version is also difficult to use. That said, the web platform works well and has strong functionality.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

NS

Nour Saad

Alternative Medicine, 1-10 employees

FreeTrial

5.0
September 2025

user-friendly platform and helpful support

Pros

Right away the platform stood out for its functionality, simple access and user-friendly design. Also the customer support was a real bonus.

Cons

The only downside was that some features require payment so anyone wanting more has to upgrade to the premium plan.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KW

Kay Woodson

Health, Wellness and Fitness, 1-10 employees

More than a year

5.0
September 2025

fantastic templates

Pros

It comes with a huge range of templates and design tools that make it simple to put together polished, professional-looking designs quickly and it still feels fun to use even without any design experience.

Cons

A number of the more advanced features, graphics and templates are locked behind the paid plan so the free version can feel somewhat limited now and then.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8