Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

HSF

Hercules Santos Ferreira

Utilities, 1-10 employees

More than a year

5.0
June 2023

budget-friendly

Pros

It feels very adaptive and simple to use. It's compact enough to carry in your pocket and the price is quite reasonable compared with other similar products.

Cons

I'd just like to see more ready-made template options available.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AF

Amanda Freire

Marketing and Advertising, 1-10 employees

Less than a year

5.0
June 2023

creative tools at a low cost

Pros

The software has been a fantastic app to use, with a very simple interface and plenty of elements and tools that really spark creativity and make the design process much more practical. It's also very affordable and having features like artificial intelligence helps optimize tasks and makes the user's work faster and easier.

Cons

One thing that could be better is the way colors are stored. It would be helpful if the colors taken from a background image stayed available for longer, even after that background image is removed or replaced.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

JP

Javier Pereira

Marketing and Advertising, 1-10 employees

More than a year

5.0
June 2023

Perfect for us

Pros

Getting started with it is very simple and it doesn't take much time to feel comfortable using it. Even the free version gives you a huge range of design possibilities to work with.

Cons

When it comes to working with text, typography and writing-focused design features, I feel there's still plenty of room for improvement.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

AS

Aman Singh

Information Technology and Services, 500+ employees

More than a year

5.0
June 2023

a complete design tool

Pros

Canva has a clean and distinctive interface that makes designing feel simple. I use it to create strong-looking videos, posts, thumbnails, logos, posters and a wide range of templates and it also comes with plenty of impressive assets. Overall, Canva has been a very powerful tool for my work.

Cons

One limitation with it is that it doesn't support PSD files. The background remover is only available in the premium plan and the same goes for all of its AI tools. It also lacks options for 3D text and more decorative fancy text styles.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

7

Functionality

8

A

Anonymous

Information Services, 1-10 employees

More than a year

5.0
June 2023

so good

Pros

Using it has been a really positive experience because its resources make it simple to customize the available templates and also start a brand-new project completely from scratch.

Cons

I do wish there were more images and graphic elements included since I use the free version a lot and the paid plan clearly offers a much bigger and more appealing selection, even though I understand that comes with a cost.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RD

Rabie dib

Design, 51-100 employees

More than a year

5.0
June 2023

canva saves me hours

Pros

Whenever I'm creating social media graphics, it is the tool I rely on most. It might seem simple at first but with all the preset sizes Canva offers, I don't have to worry anymore about resizing, cropping or dragging things into place. That alone saves me around 10 minutes on every image I make and over time this ends up saving me hours.

Cons

Having design options that work across multiple platforms, along with how user-friendly it is and how much I can personalize my products, has been amazing. It has made a big difference in what I'm able to offer through my business and I genuinely love creating designs with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

VH

Vinayak Hegde

Computer Software, 11-50 employees

More than a year

4.0
June 2023

quick design wins

Pros

Canva's biggest advantage is how simple it is to use. It cuts down a lot of time when putting together simple social media posts since everything like icons and illustrations is already available and you don't have to download assets separately and edit them the way you typically would in traditional software like Photoshop.

Cons

At the same time, it seems to be spreading itself across too many tools and that makes some of them feel unfinished. I still can't depend on its photo editor or video editor because they currently miss too many important options and features. Keeping things simple is fine but not at the cost of losing the basic functionality those tools should have.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

LC

Luciana Cammilleri

Marketing and Advertising, 500+ employees

More than a year

4.0
May 2023

free plan and simple workflow

Pros

One of the best things about this platform is how simple it is to use. Another big advantage is that it includes a free basic option which makes it very accessible.

Cons

It can be said that the tools are fairly basic. If you have complex design needs or require advanced customization, other graphic design alternatives are more specialized. Even so, considering it is a platform that can be used for free, it still meets my expectations.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

A

Anonymous

Apparel & Fashion, 1-10 employees

More than a year

5.0
May 2023

Rich options

Pros

Ready-made templates are the feature I used the most because they speed everything up and save a lot of time. The editing tools feel very practical and being able to save a design is really useful. It's an amazing app. Also, there's a free version that still offers the same rich variety of design options as the paid one. It is definitely worth using.

Cons

Honestly no. I use it a lot and there's nothing in the app that I would point to as a problem or negative.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

MS

Matthew Shumway

Computer Software, 1-10 employees

More than a year

4.0
May 2023

user-friendly design tools

Pros

Getting started with this software feels very simple and the platform makes its design tools really simple to work with.

Cons

Can be frustrating that some of the most important features are locked behind the Canva Pro plan especially when you need access to a specific tool.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

RH

Reshad Hdd

Information Technology and Services, 1-10 employees

More than a year

5.0
May 2023

all-in-one lifesaver

Pros

Having everything in one place is what I really enjoy about it. I can upload any image I want and on top of that it already comes with tons of built-in images, videos and templates to work with. I use it for all of my Instagram and YouTube cover photos and I honestly don't need any other apps to make them look better.

Cons

A few of the more useful features do require payment but that's understandable since the company has to make money somehow

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

MC

Marianne Castro

Internet, 1-10 employees

Less than a year

5.0
April 2023

versatile editing options

Pros

It has a very simple layout that pretty much anyone can use and it comes with lots of editing options.

Cons

Some editing features are limited and a few of them require payment to access.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9

JD

Julia Dainsi

Graphic Design, 1-10 employees

More than a year

5.0
April 2023

canva speeds up content planning

Pros

Creating social media content feels much more efficient with it because it delivers polished, professional-looking designs quickly and with very little hassle. There are plenty of templates available so I can simply pick one and customize it to fit my needs using the drag-and-drop editor which makes the whole process very practical. I'm also able to prepare content for the next 2-3 months ahead and organize everything with the content planner feature which is honestly my favorite part of it. Another newer feature I really enjoy is the AI tool called Magic Write inside the Doc template. It instantly gives me suggestions and content ideas and I've been really happy with how useful that feature is.

Cons

The part I like least about it is that editing vector images still feels limited. For instance, it doesn't have a pen tool and that would be very helpful for adding or removing anchor points on a vector image.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

LS

Lucia Sala

Primary/Secondary Education, 500+ employees

More than a year

4.0
April 2023

all-in-one creativity boost

Pros

Canva lets me create documents and templates that cover a wide range of needs, from features you'd normally use in tools like Word or PowerPoint but all inside one workspace that feels very adaptive. To me, it still stands out as one of the most user-friendly and affordable options for making documents, presentations, charts, cards, posters and multimedia materials. The free features are more than decent so upgrading to the Pro version doesn't feel strictly necessary. In my day-to-day work at school, it has become essential and by now I use it completely in place of the usual Office packages.

Cons

One limitation is the lack of layers, unlike Adobe programs so when working on more complex documents, selecting the exact element I want to edit can sometimes be awkward and not very practical.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6

NK

Natasha Keewatin

Design, 1-10 employees

More than a year

5.0
March 2023

Design made simpler

Pros

Lately, it has become one of my favorite tools for design work. I've been using it for book covers, web design and even school projects and it has helped me out every time. One of the biggest reasons is the huge variety of templates available which makes putting a design together much faster and less stressful. It's very user-friendly and the features are set up in a way that makes the whole process feel simple and enjoyable. Whether someone is just starting out or already has design experience, it offers plenty to work with. I honestly recommend it to anyone who wants to create attractive designs without a lot of hassle. It's a really solid program with lots of options and if you haven't used it yet, it's definitely worth trying.

Cons

Honestly I don't have anything negative to say about it. I've been recommending it to my friends and family because my experience with it has been that positive.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

RO

Rafaela Oliveira

Facilities Services, 101-500 employees

More than a year

5.0
March 2023

I recommend it!

Pros

The convenience and practicality this software brings are incredible. It's creative, useful and really helps speed things up. Whenever I want to design something, there are always ready-made templates that support the whole creation process. It's definitely an app that inspires creativity too.

Cons

I honestly don't have anything negative to say. It saves me every single day.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MA

Mahmoud Atef

Civil Engineering, 500+ employees

More than a year

5.0
March 2023

easy to use

Pros

It has saved me a huge amount of time and effort when carrying out my work. Also, it has really supported me visually and helped me grow my ideas, creativity and overall approach to design.

Cons

Biggest downside is that it isn't fully free.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SC

Sirine Chaouechi

Photography, 51-100 employees

More than a year

4.0
March 2023

takes no time

Pros

Feels very approachable as a graphic design tool and it comes with a broad selection of templates along with plenty of ways to customize them. The collaboration features and integrations with other tools also make it a go-to option for putting together professional-looking designs in a short amount of time.

Cons

Customization can still feel somewhat restricted. Even though it includes a good variety of editing and design options some users may find it less flexible than more advanced design software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

RP

Richard Pinoy

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2023

fantastic templates for product ads

Pros

This tool has been a huge help because of its wide range of templates, elements and other design features. It saves me a lot of time when deciding what works best for my product advertising since there are already plenty of ready-made designs and templates available. I also like that I can add background music to my ad designs which makes them even more appealing.

Cons

The free trial gives a really good idea of how the platform works but some premium designs and templates are not available on the free plan. Because of that, I'd recommend getting the paid version since it's definitely worth it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

EE

eslam emad

Accounting, 51-100 employees

More than a year

5.0
March 2023

user friendly

Pros

It makes designing feel very approachable thanks to its clean, adaptive interface so even people with little or no graphic design background can still create and edit designs comfortably. It also comes with a huge variety of templates that can be customized for all kinds of projects, from social media graphics and flyers to presentations and more. Another big plus is the large library of high-quality images, illustrations and icons which really helps bring designs to life. The real-time collaboration feature is also very useful since multiple team members can work on the same design at once which is especially helpful for remote teams trying to stay aligned. Overall, it stands out because of its usability, flexibility and well-rounded set of features making it a strong choice for anyone who wants professional-looking results without needing advanced design skills or complicated software.

Cons

There are still a few limitations worth mentioning. Even though the templates offer a good amount of flexibility some users may feel the customization options are not as deep as what you get with more advanced graphic design programs. Performance can also be inconsistent at times, with occasional glitches or slowdown especially when handling more detailed or complex designs. Also, while the free version is useful, full access to all features and content requires a premium subscription which may not work for every budget. Even with these downsides, they are relatively minor and usually do not take away from its overall value and appeal.

Rating Distribution

Ease of use

10

Value for money

7

Customer Support

9

Functionality

8