Canva

Canva Reviews

Total 2039 reviews

4.8

All reviews are from verified customers

Rating Distribution

5

Stars

84%

4

Stars

15%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

NG

Nishma Gankidi

Marketing and Advertising, 1-10 employees

More than a year

4.0
November 2022

quick graphics anywhere

Pros

Using the drag-and-drop tools along with the ready-made templates makes it really quick to create just about anything, even without any design background or expertise.

Cons

Search function for finding design elements can be a bit frustrating which makes the tool slightly annoying to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

8

AVC

Andrea Villa Cruz

Hospital & Health Care, 500+ employees

More than a year

5.0
November 2022

its so good

Pros

It's incredibly user-friendly... everything is laid out clearly with simple labels so you can find your way around in no time. The platform combines tools that feel like a mix of Word, PowerPoint, Paint and even Photoshop, all in one spot. Honestly I think it's one of the best tools they've ever made.

Cons

I do wish they'd improve the bold formatting option within numbered lists and also add a wider variety of bullet styles to choose from!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

KS

Kit Sanchez

Health, Wellness and Fitness, 500+ employees

More than a year

5.0
November 2022

design anywhere with canva

Pros

Canva works really well across all the operating systems I use,Android, iOS, Windows and Mac,which makes it possible to create designs anytime and from anywhere. The built-in templates and design suggestions also save me a lot of time when I do not want to spend too long figuring out a layout.

Cons

At times, when I use it in a browser instead of the desktop app, the templates and designs can take a while to load.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Graphic Design, 11-50 employees

More than a year

5.0
November 2022

good designs

Pros

I use this on both my phone and PC has been really convenient. It comes with plenty of ready-made templates and I can customize them however I need. The drag-and-drop design process is simple to work with and it also feels very secure.

Cons

Didnt run into any issues with it so far.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

AAA

Al Amin Ahmed

Information Technology and Services, 1-10 employees

More than a year

5.0
November 2022

I like it

Pros

Perfect for quick projects and they can be customized to fit just about any need, whether that means adding text or changing colors.

Cons

Perfect for quickly customizing ready-made templates to fit your needs.. but users who need to start from a completely blank, original design will find this approach limiting.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

CDP

Christine Du Plessis

Marketing and Advertising, 101-500 employees

More than a year

5.0
November 2022

canva pro is worth it

Pros

After working in Photoshop before, I gave it a try with the free plan and upgraded to Pro not long after. The huge range of templates, design options and features really makes it worth the cost. It's simple to work with and comes with plenty of elements, fonts and other resources. The background remover is especially useful and one of my favorite features.

Cons

The free plan does come with a few drawbacks, like having fewer templates available and more limited features overall. It also doesn't include the background remover which is a feature I find really valuable.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

MM

Maricruz Meneses

Internet, 500+ employees

More than a year

5.0
November 2022

free templates!!

Pros

One thing I really enjoy is how simple and user-friendly it is to work with. I also appreciate the variety of free templates it offers since they make it possible to create whatever kind of project you have in mind.

Cons

what I like least about it is that the app sometimes freezes on certain occasions.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BCDA

Bruna Cardoso de Amorim

Design, 1-10 employees

More than a year

5.0
November 2022

practical tool

Pros

It's very practical to use and includes all the topics needed to develop a wide range of subjects.

Cons

I can't use it without an internet connection.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

KG

Kushagra Goyal

Graphic Design, 11-50 employees

More than a year

5.0
November 2022

all-in-one software

Pros

Any new brand can get a lot out of this software because it works like an all-in-one package for growth. The built-in vectors and graphics are the part I appreciate most since they make the whole process more convenient and help create products that look much more appealing and attractive.

Cons

The part I like least is the image editing options, the available presets and especially the Android version. It freezes quite a bit and isn't nearly as convenient to use because whenever I add something or edit certain graphics, other elements often shift, get tilted and end up ruining the overall design.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

NB

Nerresa Beraye

Computer & Network Security, 1-10 employees

More than a year

5.0
November 2022

Loved it!

Pros

Whenever I run out of ideas, it gives me a creative boost and adds extra elements that make my work look more attractive and enjoyable. It has a lot of useful features and they're very simple to locate. Ever since I started using Canva, it has been dependable for me. The wide variety of templates also helps expand creativity and makes working on group projects much more convenient.

Cons

A downside with it is that if you save a presentation as a PowerPoint file, the elements that depend on animation will not move, even though the presentation can still be used effectively. Another issue is that many of the best elements come with a watermark so you may need to replace or adjust them although you can still save those premium items with the watermark in a draft and use them that way. It's also frustrating that you can't keep working properly when the internet connection is weak.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

CU

Chibuike Unachukwu

Management Consulting, 1-10 employees

More than a year

5.0
November 2022

canva boosts daily content

Pros

Canva is something I'd recommend to any team trying to stay active on social media and put out posts every day. It really helps make the whole process more efficient and a lot less stressful.

Cons

Other than the fact that it relies completely on having a stable internet connection, I haven't come across any issues yet.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

8

PM

Patricia Moreno

Graphic Design, 1-10 employees

More than a year

5.0
November 2022

Its great for designing

Pros

It makes design feel accessible because you do not have to be an expert to create something of your own. With its drag-and-drop tools and ready-made templates, it is possible to put together a unique-looking design in very little time.

Cons

The downside is that image and typography editing options are quite limited. A lot of the most appealing features are locked behind the paid version and there are times when the software freezes and fails to save changes.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

MS

Malary Stevens

Consumer Services, 1-10 employees

More than a year

5.0
November 2022

complete design tool

Pros

For me, this software has been a really user-friendly platform and I appreciate how many different things you can make with it. It offers a wide range of creative options, from resumes and social media templates to business cards and signs, along with plenty of other design types.

Cons

Honestly there is very little to complain about with this software. I do wish the price was a bit lower but it still feels worth the investment over time. It's a valuable tool for content creators and small businesses.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

JA

Juliana Ang

Wholesale, 11-50 employees

More than a year

5.0
November 2022

so good

Pros

This tool really takes a lot of the hassle out of graphic design. I can put together mockups fast and the prebuilt size templates make it much simpler to create materials in different dimensions. I also appreciate that the transparency option works across all elements. There's a huge selection of icons, illustrations and other design assets, plus useful image features like vignettes and frames. The interface is user-friendly enough for beginners but still practical for more experienced users. Because of the ready-made templates, creating content goes very quickly and having access to free, secure stock photos is another big plus. Team access is helpful too since it lets people comment and collaborate in one place. Overall, it feels like there are endless creative possibilities with it.

Cons

The downside is that it is a paid platform and that can be frustrating. While it's an excellent design tool, it does come with a number of limitations. If you're using the free version, the restrictions on templates and stock images can make things difficult. The alignment tools can also be a bit awkward and sometimes you do not have as much control over the final look of a design as you would want. Matching styles across multiple designs has to be done manually which can be time-consuming and challenging. Another limitation is that you are only using it as part of the content creation process rather than licensing it to build an independent product. Also, if something does not meet their standards, content can be removed at any time.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

EA

Evelita Arnaiz

E-Learning, 11-50 employees

More than a year

5.0
November 2022

i use it all the time

Pros

It includes everything needed to make learning and teaching more creative for both students and teachers.

Cons

A few of the icons are a bit difficult to use.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

AAG

Ana Angelica Garcia

Education Management, 51-100 employees

Less than a year

5.0
November 2022

template library is huge

Pros

One thing I really enjoy about this software is the huge variety of design options it offers. When I need a specific template for a project, there are plenty to choose from and each one can be customized as much as needed.

Cons

I'm not a fan of how hard it is to leave a team or class created by a colleague or group member. The organizer has to approve the request before you can exit and that feels like an unnecessary hassle most of the time.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

10

A

Anonymous

Non-Profit Organization Management, 11-50 employees

More than a year

5.0
November 2022

canva pro is a lifesaver

Pros

Anything you're currently using for contact creation or presentations can honestly be replaced. Get Canva Pro immediately or if you work for an eligible nonprofit, apply for their free donation program. I've used it to build presentations for national conferences where I've been a speaker, our team relies on it for social media and I even turned all of our HR policies into polished, visually appealing documents. Also, I've used it to make content for my 11-year-old YouTuber. If this had been around when I was doing creative projects or schoolwork in high school or college, I would have used it constantly. As a nonprofit, this is a tool we use every single day and usually several times a day.

Cons

Honestly nothing major comes to mind. I do have a hard time with some of the video animation features but that feels more like user error on my end than an issue with the tool itself.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

VM

Vivekananda Mukherjee

Computer Software, 1-10 employees

More than a year

5.0
October 2022

fantastic all-in-one design toolkit

Pros

Getting started with Canva doesn't require any real computer expertise or a background in graphic design. Even someone new to design or just starting a YouTube channel can learn to use it in a day or two with the help of tutorials on YouTube. It offers plenty of flexibility for resizing projects into PDFs for branded content and adding videos, music and stylish titles is very simple. There are also thousands of free elements available for commercial work and professional YouTube content, while the Pro version is still reasonably priced for beginners. The platform includes a huge collection of digital assets such as templates, graphics, copyright-free images, videos and many font options, along with multiple export formats for business and project reports. Canva is impressive for both its free and paid creative tools, whether it is video editing, photo editing, logo creation, web banners, posters social media posts or thumbnail design. Features like background removal and replacement, layers, frames, project resizing, lighting and color adjustments, blur effects and filters are excellent for making content look professional across social media and commercial projects. One of the most valuable parts is that saved projects stay intact as they are.

Cons

One frustrating limitation is that the watermark cannot be removed from a project unless you upgrade to the Pro version, no matter what workaround you try. When downloading multiple files, they are automatically compressed into a ZIP file and saved as a single download which is not always convenient. Video editing options still feel limited and the same goes for photo filters and some blocked features like certain shapes, frames and songs. It could use more refinement to feel friendlier for new users. Also, once digital projects are downloaded making further edits to them is basically not possible. Free users should really have access to a wider range of graphics, images and templates. The photo editing tools also do not feel advanced enough for all YouTube-related needs and the adjustment tools especially need improvement. Some designs come out looking a little blurry and not as distinctive as they should. Customer support should be more responsive especially for Pro users. From what I can tell, the software also needs a stronger and more regular upgrade system. Overall, I still hope to see this platform continue developing and improving even further.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

LM

Lawrent Milton

Education Management, 1-10 employees

Less than 6 months

5.0
October 2022

Rich elements

Pros

It makes content creation quick and simple thanks to its user-friendly setup. The Pro version includes a massive library of resources called elements, with royalty-free photos, videos and graphics that can also be customized. The drag-and-drop tools work really well for importing, editing, rearranging and exporting project content without wasting time. The background remover is one of the most effective tools I've used for cleaning up image backgrounds. Another feature that saves a lot of time is how Canva lets you choose the type of media first, then automatically sets the correct dimensions for the project. The templates also come with fonts and color palettes you can adjust however you want which is especially useful when matching a personal preference or brand style with just a click.

Cons

A downside is that the collaboration feature is very useful but it is not included in the Pro version so getting access to it means paying more. Also, the export-to-Instagram option has not worked properly for us because it opens Instagram in camera mode instead. Because of that, we have to download the video manually and then upload it to Instagram ourselves.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HS

Hrushika Sherekar

Education Management, 1-10 employees

More than a year

5.0
October 2022

auto-save is great

Pros

One thing I really appreciate is the automatic saving, along with reliable file synchronization. It also makes accessing photos from the device hardware very convenient and I like that it works independently of the hardware itself.

Cons

The part that still feels missing is better integration for creating videos and turning photos or images into reels which is very much the current trend. Adding support for external songs would make that even better and a partnership with Spotify could really take it further.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

7

Functionality

8