CircleLoop
Last Updated
Overview
CircleLoop improves business communication through cloud-based VoIP, call analytics, and seamless number management. While it may not support highly complex call configurations, it ensures smooth communication, and it’s ideal for small to mid-sized teams seeking dependable and scalable phone solutions with straightforward management features.
CircleLoop Specifications
- Real-Time Communication
- Integration with Other Tools
- Mobile Accessibility
- Security And Compliance
What Is CircleLoop?
CircleLoop is a cloud-based communication platform designed to unify business calling with flexible, remote-friendly features. It enables users to manage multiple numbers, record calls, and access detailed analytics to optimize workflows. The software supports collaboration through team calling and call routing, helping organizations maintain professional and efficient communication across locations. Its focus on ease of use and scalability makes it a practical choice for growing businesses.
CircleLoop Pricing
The Circleloop cost is structured around the following subscription options:
- Unlimited: £15/user/month
- Pay As You Go: £5/user/month
Disclaimer: The pricing is subject to change.
CircleLoop Integrations
The software supports integration with multiple systems and platforms, such as:
- Capsule CRM
- HubSpot
- Pipedrive CRM
- Senta
- Office 365
- Zoho
Who Is CircleLoop For?
CircleLoop is designed for a variety of businesses, departments, and teams, including:
- Remote and distributed teams
- Customer support centers
- Sales and marketing teams
- Technology companies
- Startups
Is CircleLoop Right For You?
If you’re a business seeking a flexible phone system that supports remote and mobile work, CircleLoop offers easy setup on devices you already own with pay-as-you-grow pricing. It serves startups, small businesses, enterprises, and not-for-profits with scalable communication solutions. CircleLoop is GDPR-compliant and trusted by customers like Purplefrog, Senploy, and Berry. It provides robust call management and productivity tools, making it a suitable choice if you want a cloud-based system that simplifies professional communication across teams.
Still doubtful if CircleLoop is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
CircleLoop Features
Number Porting
This feature retains your existing phone numbers by seamlessly transferring them to CircleLoop without disruption. This ensures continuity in communication and protects your key contacts. It simplifies the transition from traditional systems to a cloud-based phone solution.
Call Recording
The software’s recording calls allows teams to review conversations for quality assurance and training purposes. It helps improve customer interactions and ensures no critical details are missed. This feature supports ongoing team development and accountability.
Out Of Hours Routing
The platform customizes call routing based on your business hours to manage calls efficiently when you’re unavailable. Calls can be redirected to different teams, menus, or external numbers to maintain customer service. This flexibility helps optimize resource allocation beyond office hours.
Conference Calling
This feature lets each user receive a personal conference room, making group calls easy and efficient. This enables seamless collaboration without additional software or hardware. The feature supports remote teamwork and enhances meeting productivity.
Voicemail Transcription
CircleLoop lets voicemail automatically transcribe and send to your activity feed or email for quick review. This reduces the need to listen to every message while keeping you informed. Convenience helps you prioritize responses and manage communications better.
Pros And Cons of CircleLoop
Pros
Easy setup on existing devices
Reliable call quality and connectivity
Useful call recording for training
Cons
Integrations sometimes need third-party APIs
Interface could benefit from modernization
CircleLoop Reviews
Total 11 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars64%
4
Stars18%
3
Stars18%
2
Stars0%
1
Stars0%
Share your experience
Information Technology and Services, N/A employees
More than a year
“affordable voip with simple setup”
Pros
Getting started with Circleloop was quick and using and managing it day to day has been very simple. Adding clients through my reseller account is also a simple process and the pricing is very affordable.
Cons
I'd really welcome a more complete dashboard with additional tools for handling calls, redirections and similar tasks. Right now, it offers fewer features than some other comparable VOIP platforms.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Marketing and Advertising, N/A employees
More than a year
“Inconsistent logging”
Pros
Calling clients directly from FLG through CircleLoop is convenient and when everything is working properly, it does the job well.
Cons
The ongoing issue is that calls do not log consistently in FLG which has been a recurring problem. It also fails to connect some calls at times so it can take several redial attempts before the call finally goes through.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
6
Functionality
6
Information Technology and Services, N/A employees
More than a year
“Reliable support across platforms”
Pros
One of the best parts of using it has been the support team, they're responsive and genuinely helpful. It's also accessible and works across multiple platforms which makes it really convenient to use wherever I need it.
Cons
From time to time, call quality dips or a call drops unexpectedly. That said, they are actively working on improving it so it feels more like an occasional issue than a long-term problem.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Frequently Asked Questions
Does CircleLoop offer an API?
Yes, CircleLoop offers an API.
Does CircleLoop have a mobile app?
Yes, CircleLoop offers a dedicated mobile app.
What level of support does CircleLoop offer?
CircleLoop offers support through its online help center, email, and phone.
What language does CircleLoop support?
CircleLoop primarily supports the English language.
What other apps does CircleLoop integrate with?
CircleLoop integrates with different platforms, including Senta, Capsule CRM, HubSpot, and Pipedrive.
What types of pricing plans does CircleLoop offer?
CircleLoop price plan options start at £15/user/month for the ‘Unlimited’ option, and for the ‘Pay As You Go’ option, it starts at £5/user/month. Get a detailed CircleLoop cost breakdown tailored to your specific requirements.
Who are the typical users of CircleLoop?
CircleLoop features are used by industries and business sectors, including remote and distributed teams, small and mid-sized businesses, and professional services.