Total 2189 reviews

4.7

All reviews are from verified customers

Rating Distribution

5

Stars

73%

4

Stars

26%

3

Stars

1%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

RW

Richard Wood

Non-Profit Organization Management, 51-100 employees

More than a year

4.0
May 2024

I rely on it!

Pros

Using it feels very adaptive,one click on a suggested correction and the change is made. Most of the grammar recommendations are helpful and I'm confident enough in my own writing to ignore the ones that strip nuance from what I'm trying to say. I also appreciate that some grammar rules and dictionary items can be customized at the company level, while others can be saved for each individual user. Another feature I genuinely enjoy is the Productivity Summary that lands in my inbox every Monday morning. It's a fun, engaging snapshot and the metrics it shares actually feel meaningful.

Cons

Since it works so well across every application I use and doesn't push me into writing in a voice that isn't mine, I really don't have much to criticize. My usage scores often come in lower than I expect but that's mostly because I rely on certain sentence patterns that are simply part of my style. They're clear, they don't bother the people I'm writing for and I don't accept that they're necessarily incorrect. That's what consistently pulls my usage score down. If there's one area I'd really want to see improved, it would be the analytics. I'd love access to much deeper detail about my usage and productivity over longer stretches of time, along with better comparisons to coworkers inside the company and to broader benchmarks outside of it.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A

Anonymous

Construction, 11-50 employees

More than a year

5.0
May 2024

you can count on it....

Pros

One thing I appreciate most about it is how it checks the grammar in my sentences and paragraphs before I send out emails. I use it every single time I'm emailing clients or other staff and it helps me catch mistakes before anything goes out.

Cons

There are times when I don't agree with some of the corrections it suggests. Every now and then, a sentence is already right but the tool changes it in a way that actually makes it incorrect. The good part is that I can always ignore the suggestion when it doesn't make sense.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

RK

Rupinder Kaur

Transportation/Trucking/Railroad, 1-10 employees

More than a year

5.0
May 2024

quick help

Pros

Using it feels very simple. It boosts both the efficiency and quality of written documents by spotting and highlighting errors in just a few seconds.

Cons

it's difficult to think of any real downside to this app.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

PS

Purna Shakya

Computer Software, 11-50 employees

Free Trial

5.0
May 2024

Fantastic results

Pros

It's really useful for fixing spelling, punctuation and grammar. The part I appreciate most is the rewriting feature along with the suggestions it gives.

Cons

The downside is that the free version only comes with the basic features which pretty much pushes you to think about upgrading to the paid plan.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

AU

Ariel Ulanowicz

Food & Beverages, 500+ employees

More than a year

5.0
May 2024

smart writing support

Pros

It's become an essential tool for handling writing in a non-native language properly and helps prevent unnecessary typos. The AI is really impressive and the writing style detector does a very nice job of helping polish a paragraph and take it to the next level.

Cons

No CONS.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

AS

Apurva Sood

Information Technology and Services, 51-100 employees

More than a year

5.0
May 2024

Dependable AI writing companion

Pros

Putting together content for submission across different websites is much easier with this tool. The built-in AI is especially useful because it lets me rewrite or adjust content in whatever tone I need, whether that's formal, persuasive or something else. Its plugin also makes the whole experience very simple to use on any website supported by Grammarly.

Cons

There really isn't much to complain about with this software, aside from the fact that it occasionally logs me out while I'm in the middle of using it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

A

Anonymous

Automotive, 1-10 employees

Free Trial

5.0
May 2024

Works well

Pros

The automation is really useful and it corrects things very quickly.

Cons

At times, the popup windows get in the way and can be annoying.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MFT

Moses F Tengbeh

Education Management, 1-10 employees

More than a year

5.0
April 2024

made work easier

Pros

It really gives you an edge when communicating online.

Cons

Haven't run into anything I dislike about this software.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

LM

Latha Muthusamy

Hospital & Health Care, 51-100 employees

More than a year

5.0
April 2024

it's good

Pros

Since I started using it my English has become much more fluent. It really helps me present myself better and create a strong, positive impression with customers and other people I communicate with.

Cons

I use nearly all the features in it and I find them genuinely useful. Because of that, I can't point to any feature as the least useful.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

RB

Roumen Bogoev

Biotechnology, 500+ employees

More than a year

5.0
March 2024

all-in-one writing support

Pros

Having spelling, grammar and punctuation all in one tool has been really useful. It also includes AI writing features although I only started trying that part recently so I can't say much about how well it works just yet.

Cons

One thing that seems missing is more tutorials on how to get the most out of the AI features. I'm still not sure whether the same approaches that work with ChatGPT apply here as well.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

8

A

Anonymous

Non-Profit Organization Management, 500+ employees

More than a year

4.0
March 2024

spelling help

Pros

This tool does a really good job catching grammar errors, spelling issues and offering helpful suggestions for the mistakes I make.

Cons

At this point there's nothing I dislike. I'm happy with everything about it for now.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

8

VQ

Vigdalia Quijada

Legal Services, 1-10 employees

More than a year

5.0
March 2024

daily writing lifesaver

Pros

though..this has become my go-to helper every single day. I rely on it not just for writing but also for proofreading and editing all my texts, documents, emails and pretty much anything else I need to put into words. Ever since I started using Grammarly, my work as a writer, proofreader and editor has completely changed for the better. And once Grammarly Business came into the picture, it transformed the way my whole team writes too.

Cons

I genuinely don't have anything negative to say.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

SR

SAHIL RAY

Marketing and Advertising, 1-10 employees

More than a year

5.0
March 2024

Smart suggestions

Pros

Getting started with it feels very simple. Also, it gives advanced suggestions that really help improve how readable the writing is. I also appreciate that it provides personalized recommendations based on the audience you're writing for.

Cons

The only downside is that it feels a little pricey compared with other similar products.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

GC

Giorgi Chilingarashvili

Health, Wellness and Fitness, 101-500 employees

Less than a year

5.0
March 2024

real-time corrections

Pros

Across our team, the biggest advantage of it has been its detailed, real-time grammar and writing suggestions. They've made a noticeable difference in the quality and professionalism of our written communication. Another big plus is that it works across many apps which makes it even more useful in day-to-day work.

Cons

There really wasn't any major downside to point out. If anything, a few team members needed a little time at the beginning to get used to the tool so there was a small learning curve. After that though, it became highly beneficial for everyone.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

9

Functionality

10

A

Anonymous

Information Technology and Services, 500+ employees

More than a year

4.0
February 2024

Good one

Pros

One thing I appreciate most about this feature is that it doesn't just improve grammar and spelling in communication, it also helps make the message much clearer overall.

Cons

A downside is that Grammarly Business can feel expensive especially for small teams or startups working with limited budgets.

Rating Distribution

Ease of use

8

Value for money

5

Customer Support

5

Functionality

8

FK

Faarina Khalid

Entertainment, 1-10 employees

Less than 6 months

5.0
February 2024

Excellent tool

Pros

Simple to work with and it gives accurate results for the material.

Cons

I'm very satisfied with it and honestly don't have any complaints. Whenever I use it, I feel confident sending my documents without any worry.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

10

FA

Ferhat AZAMOUM

Electrical/Electronic Manufacturing, 1-10 employees

Less than 6 months

5.0
February 2024

love it

Pros

It has made a big difference in the quality of my professional writing. The real-time edits and grammar checks help me keep my communication clear, accurate and polished and the style suggestions add another layer of refinement to my documents. It's become a really valuable tool for improving written work in a business setting.

Cons

There are times when the style recommendations don't quite match the way I want to phrase something but that feels like a small issue compared with the overall value the platform provides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

LK

Lawrence Kaiser

Hospital & Health Care, 51-100 employees

More than a year

5.0
February 2024

Simple and easy

Pros

So quick to set it up. And using it day to day is very simple. It helps my team write better and makes sure the content we produce is free of spelling and grammar mistakes.

Cons

I do not have any complaints about this tool.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MS

Musa Smart

Human Resources, 1-10 employees

More than a year

5.0
February 2024

friendly interface

Pros

Right from the start, the user-friendly interface made everything feel simple to use. It helps me move through words effortlessly, gives me helpful options to choose from and corrects my writing so I can produce a clean and polished write-up. It's also very simple to use and extremely quick at spotting mistakes and correcting them automatically.

Cons

Nothing negative to mention Grammarly has been a perfect companion for my writing.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AKB

Author Kelvin Basil

Marketing and Advertising, 11-50 employees

Less than a year

4.0
February 2024

Professional tone

Pros

Getting started with it is simple and using it feels simple. It also gives my original text a more professional tone.

Cons

One limitation is that it doesn't offer multiple paraphrasing options for editing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6